[MCN-L] Reasons for providing public wi-fi

2010-04-30 Thread Deborah Wythe

Hi all, 
I  passed the thread to Shelley Bernstein, our Technology Chief, so she could 
comment directly on the Brooklyn Museum's wi-fi. Here's her response.
Deb Wythe

Hi Jeff,

I just wanted to quickly weigh in on the wifi install at Brooklyn.  The project 
was first conceived of as a community project - we had a new public plaza 
completed in 2004 and wanted to make it a welcoming place for the community.  
The original phase of the project was small in scope -- setup the initial 
network and get the Plaza, the Sculpture Garden and other public spaces online. 
It made sense given our mission and the new building project.  I'm not sure 
that my recollection differs that much from Matt's - he is correct that later 
expansion inside the building meant showing different business cases, but the 
original project was thought of much differently - at least that's the way I 
conceived of the project.   Interestingly, I think it makes a nice use case - 
if it fits within mission, that can help you get started and then grow from 
there as needed to fulfill other objectives.

I'm actually not on this list, so am asking Deb to post for me (thanks, Deb!).  
If you have questions, I'm happy to answer them via email, first.last at 
brooklynmuseum.org.

Many thanks,

Shelley Bernstein
Chief of Technology
Brooklyn Museum


deborahwythe at hotmail.com 




 From: nschulz at ctsciencecenter.org
 To: mcn-l at mcn.edu
 Date: Thu, 29 Apr 2010 13:15:34 -0400
 Subject: Re: [MCN-L] Reasons for providing public wi-fi
 
 Here at the Connecticut Science Center, our wireless access points are setup 
 with 3 SSID's.  Two are hidden and one is public.  We have allocated a 
 certain about of bandwidth just for the public wireless VLAN.   
 
 **
 Check out our EVENTS Calendar here!
 
 Follow us on 
 **
 
 Nicole Schulz
 IT Manager
 Connecticut Science Center 
 250 Columbus Blvd.
 Hartford, CT 06103
 860.520-2114
 860.727.0850 (fax)
 nschulz at ctsciencecenter.org 
 
 www.CTScienceCenter.org  |  (860) SCIENCE  
 
 -Original Message-
 From: mcn-l-bounces at mcn.edu [mailto:mcn-l-bounces at mcn.edu] On Behalf Of 
 Christina DePaolo
 Sent: Thursday, April 29, 2010 1:09 PM
 To: Museum Computer Network Listserv
 Subject: Re: [MCN-L] Reasons for providing public wi-fi
 
 Hi,
 For those of you who offer public wi-fi, do mind sharing how you made it 
 happen? What were the barriers you had to address? Visitors are asking for 
 free wi-fi at SAM but our IT department is holding back because of resource 
 issues, I think it has to do with bandwidth.
 
 Christina
 
 -Original Message-
 From: mcn-l-bounces at mcn.edu [mailto:mcn-l-bounces at mcn.edu] On Behalf Of 
 Morgan, Matt
 Sent: Thursday, April 29, 2010 9:41 AM
 To: Museum Computer Network Listserv
 Subject: Re: [MCN-L] Reasons for providing public wi-fi
 
 At Brooklyn Museum our philosophical rationale was largely community-based, 
 but our funding rationale was mostly about collections database access for 
 staff in storerooms and galleries--there was sort of a three-pronged approach 
 of
 
 * VPN access to network from anywhere in the building
 * gallery technology like kiosks and handhelds and ...
 * general public access.
 
 Matt
 
 -Original Message-
 From: mcn-l-bounces at mcn.edu [mailto:mcn-l-bounces at mcn.edu] On Behalf Of 
 Steward, Jeff
 Sent: Thursday, April 29, 2010 12:25 PM
 To: mcn-l at mcn.edu
 Subject: [MCN-L] Reasons for providing public wi-fi
 
 Hello all,
 
 For those of you that offer public Wi-Fi at your institution what were your 
 reasons for doing so? Was it just as a perk to your visitors or was there 
 something more to it?
 
 Thanks,
 Jeff
 
 
 --
 Jeff Steward
 Architect for Applications Development
 617-495-0785
 jeff_steward at harvard.edumailto:jeff_steward at harvard.edu
 
 Harvard Art Museum
 32 Quincy Street, Cambridge, MA 02138
 www.harvardartmuseum.orghttp://www.harvardartmuseum.org
 
 ___
 You are currently subscribed to mcn-l, the listserv of the Museum Computer 
 Network (http://www.mcn.edu)
 
 To post to this list, send messages to: mcn-l at mcn.edu
 
 To unsubscribe or change mcn-l delivery options visit:
 http://toronto.mediatrope.com/mailman/listinfo/mcn-l
 
 The MCN-L archives can be found at:
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 ___
 You are currently subscribed to mcn-l, the listserv of the Museum Computer 
 Network (http://www.mcn.edu)
 
 To post to this list, send messages to: mcn-l at mcn.edu
 
 To unsubscribe or change mcn-l delivery options visit:
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 The MCN-L archives can be found at:
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 You are currently subscribed to mcn-l, the listserv of the Museum Computer 
 Network

[MCN-L] Reasons for providing public wi-fi

2010-04-30 Thread David Salovesh
If bandwidth is a concern, the addition of public wi-fi can help justify 
upgrades.  The relative cost of increased bandwidth is hard to understand in 
the abstract, but if you can get buy-in from communications, education, etc., 
the actual cost is pretty easy to swallow.

I provide public wi-fi at our Memorial (a three acre outdoor setting).  The 
initial order was simply to provide data service for guide staff, but I got 
lots of additional support once I suggested using a captive portal on public 
wi-fi to communicate about our mission and activities.  The portal page also 
includes a link to make free-will donations, both for our general operations 
and to defray the costs of providing the service.

In addition, the extra utility allowed us to sign on with a service that can be 
throttled up if necessary.  That's made it possible to webcast certain events 
directly on our own, saving us content distribution costs that previously made 
webcasting difficult.


Dave Salovesh 
Information Technology Manager
National Law Enforcement Officers Memorial Fund

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of 
Christina DePaolo
Sent: Thursday, April 29, 2010 1:09 PM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Reasons for providing public wi-fi

Hi,
For those of you who offer public wi-fi, do mind sharing how you made it 
happen? What were the barriers you had to address? Visitors are asking for free 
wi-fi at SAM but our IT department is holding back because of resource issues, 
I think it has to do with bandwidth.



[MCN-L] Reasons for providing public wi-fi

2010-04-30 Thread Morgan, Matt
Right, it's absolutely true that those of us who made it happen were motivated 
largely by the opportunity to address the museum's community-minded mission. 
But it was sometime after the success of the wifi that Brooklyn Museum 
accepted--on a truly institutional level--that technology could be part of that 
mission. Until then we always needed nuts-and-bolts reasons to do things, too. 
And I can say that as the IT Manager responsible for allocating scarce 
resources at that time, the care of the collection related benefits were 
always top-of-mind for me. 

The message for this list thread may be that one can put together lots of good 
reasons to do wifi, and that if you succeed in getting public access done as 
part of that, it could result in really positive impact on the perceived value 
and positioning of the technology department(s) within the institution. Find 
ways to attach the big ideas to basic needs and your institution will 
understand and support you.

By the way, I'm speaking as an individual, not as a representative of any 
institution with which I've been associated.

Matt

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of 
Deborah Wythe
Sent: Friday, April 30, 2010 9:29 AM
To: mcn-l at mcn.edu
Subject: Re: [MCN-L] Reasons for providing public wi-fi


Hi all, 
I  passed the thread to Shelley Bernstein, our Technology Chief, so she could 
comment directly on the Brooklyn Museum's wi-fi. Here's her response.
Deb Wythe

Hi Jeff,

I just wanted to quickly weigh in on the wifi install at Brooklyn.  The project 
was first conceived of as a community project - we had a new public plaza 
completed in 2004 and wanted to make it a welcoming place for the community.  
The original phase of the project was small in scope -- setup the initial 
network and get the Plaza, the Sculpture Garden and other public spaces online. 
It made sense given our mission and the new building project.  I'm not sure 
that my recollection differs that much from Matt's - he is correct that later 
expansion inside the building meant showing different business cases, but the 
original project was thought of much differently - at least that's the way I 
conceived of the project.   Interestingly, I think it makes a nice use case - 
if it fits within mission, that can help you get started and then grow from 
there as needed to fulfill other objectives.

I'm actually not on this list, so am asking Deb to post for me (thanks, Deb!).  
If you have questions, I'm happy to answer them via email, first.last at 
brooklynmuseum.org.

Many thanks,

Shelley Bernstein
Chief of Technology
Brooklyn Museum


deborahwythe at hotmail.com 




 From: nschulz at ctsciencecenter.org
 To: mcn-l at mcn.edu
 Date: Thu, 29 Apr 2010 13:15:34 -0400
 Subject: Re: [MCN-L] Reasons for providing public wi-fi
 
 Here at the Connecticut Science Center, our wireless access points are setup 
 with 3 SSID's.  Two are hidden and one is public.  We have allocated a 
 certain about of bandwidth just for the public wireless VLAN.   
 
 **
 Check out our EVENTS Calendar here!
 
 Follow us on 
 **
 
 Nicole Schulz
 IT Manager
 Connecticut Science Center 
 250 Columbus Blvd.
 Hartford, CT 06103
 860.520-2114
 860.727.0850 (fax)
 nschulz at ctsciencecenter.org 
 
 www.CTScienceCenter.org  |  (860) SCIENCE  
 
 -Original Message-
 From: mcn-l-bounces at mcn.edu [mailto:mcn-l-bounces at mcn.edu] On Behalf Of 
 Christina DePaolo
 Sent: Thursday, April 29, 2010 1:09 PM
 To: Museum Computer Network Listserv
 Subject: Re: [MCN-L] Reasons for providing public wi-fi
 
 Hi,
 For those of you who offer public wi-fi, do mind sharing how you made it 
 happen? What were the barriers you had to address? Visitors are asking for 
 free wi-fi at SAM but our IT department is holding back because of resource 
 issues, I think it has to do with bandwidth.
 
 Christina
 
 -Original Message-
 From: mcn-l-bounces at mcn.edu [mailto:mcn-l-bounces at mcn.edu] On Behalf Of 
 Morgan, Matt
 Sent: Thursday, April 29, 2010 9:41 AM
 To: Museum Computer Network Listserv
 Subject: Re: [MCN-L] Reasons for providing public wi-fi
 
 At Brooklyn Museum our philosophical rationale was largely community-based, 
 but our funding rationale was mostly about collections database access for 
 staff in storerooms and galleries--there was sort of a three-pronged approach 
 of
 
 * VPN access to network from anywhere in the building
 * gallery technology like kiosks and handhelds and ...
 * general public access.
 
 Matt
 
 -Original Message-
 From: mcn-l-bounces at mcn.edu [mailto:mcn-l-bounces at mcn.edu] On Behalf Of 
 Steward, Jeff
 Sent: Thursday, April 29, 2010 12:25 PM
 To: mcn-l at mcn.edu
 Subject: [MCN-L] Reasons for providing public wi-fi
 
 Hello all,
 
 For those of you that offer public Wi-Fi at your institution what were your

[MCN-L] Reasons for providing public wi-fi

2010-04-30 Thread Steward, Jeff
Thanks to all for your thoughtful responses. It has all been extremely helpful.

Jeff


-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of 
Morgan, Matt
Sent: Friday, April 30, 2010 12:41 PM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Reasons for providing public wi-fi

Right, it's absolutely true that those of us who made it happen were motivated 
largely by the opportunity to address the museum's community-minded mission. 
But it was sometime after the success of the wifi that Brooklyn Museum 
accepted--on a truly institutional level--that technology could be part of that 
mission. Until then we always needed nuts-and-bolts reasons to do things, too. 
And I can say that as the IT Manager responsible for allocating scarce 
resources at that time, the care of the collection related benefits were 
always top-of-mind for me. 

The message for this list thread may be that one can put together lots of good 
reasons to do wifi, and that if you succeed in getting public access done as 
part of that, it could result in really positive impact on the perceived value 
and positioning of the technology department(s) within the institution. Find 
ways to attach the big ideas to basic needs and your institution will 
understand and support you.

By the way, I'm speaking as an individual, not as a representative of any 
institution with which I've been associated.

Matt

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of 
Deborah Wythe
Sent: Friday, April 30, 2010 9:29 AM
To: mcn-l at mcn.edu
Subject: Re: [MCN-L] Reasons for providing public wi-fi


Hi all, 
I  passed the thread to Shelley Bernstein, our Technology Chief, so she could 
comment directly on the Brooklyn Museum's wi-fi. Here's her response.
Deb Wythe

Hi Jeff,

I just wanted to quickly weigh in on the wifi install at Brooklyn.  The project 
was first conceived of as a community project - we had a new public plaza 
completed in 2004 and wanted to make it a welcoming place for the community.  
The original phase of the project was small in scope -- setup the initial 
network and get the Plaza, the Sculpture Garden and other public spaces online. 
It made sense given our mission and the new building project.  I'm not sure 
that my recollection differs that much from Matt's - he is correct that later 
expansion inside the building meant showing different business cases, but the 
original project was thought of much differently - at least that's the way I 
conceived of the project.   Interestingly, I think it makes a nice use case - 
if it fits within mission, that can help you get started and then grow from 
there as needed to fulfill other objectives.

I'm actually not on this list, so am asking Deb to post for me (thanks, Deb!).  
If you have questions, I'm happy to answer them via email, first.last at 
brooklynmuseum.org.

Many thanks,

Shelley Bernstein
Chief of Technology
Brooklyn Museum


deborahwythe at hotmail.com 




 From: nschulz at ctsciencecenter.org
 To: mcn-l at mcn.edu
 Date: Thu, 29 Apr 2010 13:15:34 -0400
 Subject: Re: [MCN-L] Reasons for providing public wi-fi
 
 Here at the Connecticut Science Center, our wireless access points are setup 
 with 3 SSID's.  Two are hidden and one is public.  We have allocated a 
 certain about of bandwidth just for the public wireless VLAN.   
 
 **
 Check out our EVENTS Calendar here!
 
 Follow us on 
 **
 
 Nicole Schulz
 IT Manager
 Connecticut Science Center 
 250 Columbus Blvd.
 Hartford, CT 06103
 860.520-2114
 860.727.0850 (fax)
 nschulz at ctsciencecenter.org 
 
 www.CTScienceCenter.org  |  (860) SCIENCE  
 
 -Original Message-
 From: mcn-l-bounces at mcn.edu [mailto:mcn-l-bounces at mcn.edu] On Behalf Of 
 Christina DePaolo
 Sent: Thursday, April 29, 2010 1:09 PM
 To: Museum Computer Network Listserv
 Subject: Re: [MCN-L] Reasons for providing public wi-fi
 
 Hi,
 For those of you who offer public wi-fi, do mind sharing how you made it 
 happen? What were the barriers you had to address? Visitors are asking for 
 free wi-fi at SAM but our IT department is holding back because of resource 
 issues, I think it has to do with bandwidth.
 
 Christina
 
 -Original Message-
 From: mcn-l-bounces at mcn.edu [mailto:mcn-l-bounces at mcn.edu] On Behalf Of 
 Morgan, Matt
 Sent: Thursday, April 29, 2010 9:41 AM
 To: Museum Computer Network Listserv
 Subject: Re: [MCN-L] Reasons for providing public wi-fi
 
 At Brooklyn Museum our philosophical rationale was largely community-based, 
 but our funding rationale was mostly about collections database access for 
 staff in storerooms and galleries--there was sort of a three-pronged approach 
 of
 
 * VPN access to network from anywhere in the building
 * gallery technology like kiosks and handhelds and ...
 * general public access.
 
 Matt

[MCN-L] Reasons for providing public wi-fi

2010-04-29 Thread Steward, Jeff
Hello all,

For those of you that offer public Wi-Fi at your institution what were your 
reasons for doing so? Was it just as a perk to your visitors or was there 
something more to it?

Thanks,
Jeff


--
Jeff Steward
Architect for Applications Development
617-495-0785
jeff_steward at harvard.edumailto:jeff_steward at harvard.edu

Harvard Art Museum
32 Quincy Street, Cambridge, MA 02138
www.harvardartmuseum.orghttp://www.harvardartmuseum.org




[MCN-L] Reasons for providing public wi-fi

2010-04-29 Thread Carolyn Rissanen
Originally, the impetus for installing public Wi-Fi here in Oakland was so
that presenters in our big theater could access the internet easily for
presentations.  It was added to the restaurant at the same time as a perk.

Carolyn Rissanen
Registrar, Natural Sciences
Oakland Museum of California
510-238-3885
www.museumca.org
 
 

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of
Steward, Jeff
Sent: Thursday, April 29, 2010 9:25 AM
To: mcn-l at mcn.edu
Subject: [MCN-L] Reasons for providing public wi-fi

Hello all,

For those of you that offer public Wi-Fi at your institution what were your
reasons for doing so? Was it just as a perk to your visitors or was there
something more to it?

Thanks,
Jeff


--
Jeff Steward
Architect for Applications Development
617-495-0785
jeff_steward at harvard.edumailto:jeff_steward at harvard.edu

Harvard Art Museum
32 Quincy Street, Cambridge, MA 02138
www.harvardartmuseum.orghttp://www.harvardartmuseum.org

___
You are currently subscribed to mcn-l, the listserv of the Museum Computer
Network (http://www.mcn.edu)

To post to this list, send messages to: mcn-l at mcn.edu

To unsubscribe or change mcn-l delivery options visit:
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The MCN-L archives can be found at:
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[MCN-L] Reasons for providing public wi-fi

2010-04-29 Thread Christina DePaolo
Hi,
For those of you who offer public wi-fi, do mind sharing how you made it 
happen? What were the barriers you had to address? Visitors are asking for free 
wi-fi at SAM but our IT department is holding back because of resource issues, 
I think it has to do with bandwidth.

Christina

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of 
Morgan, Matt
Sent: Thursday, April 29, 2010 9:41 AM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Reasons for providing public wi-fi

At Brooklyn Museum our philosophical rationale was largely community-based, but 
our funding rationale was mostly about collections database access for staff in 
storerooms and galleries--there was sort of a three-pronged approach of

* VPN access to network from anywhere in the building
* gallery technology like kiosks and handhelds and ...
* general public access.

Matt

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of 
Steward, Jeff
Sent: Thursday, April 29, 2010 12:25 PM
To: mcn-l at mcn.edu
Subject: [MCN-L] Reasons for providing public wi-fi

Hello all,

For those of you that offer public Wi-Fi at your institution what were your 
reasons for doing so? Was it just as a perk to your visitors or was there 
something more to it?

Thanks,
Jeff


--
Jeff Steward
Architect for Applications Development
617-495-0785
jeff_steward at harvard.edumailto:jeff_steward at harvard.edu

Harvard Art Museum
32 Quincy Street, Cambridge, MA 02138
www.harvardartmuseum.orghttp://www.harvardartmuseum.org

___
You are currently subscribed to mcn-l, the listserv of the Museum Computer 
Network (http://www.mcn.edu)

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You are currently subscribed to mcn-l, the listserv of the Museum Computer 
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[MCN-L] Reasons for providing public wi-fi

2010-04-29 Thread Nicole Schulz
Here at the Connecticut Science Center, our wireless access points are setup 
with 3 SSID's.  Two are hidden and one is public.  We have allocated a certain 
about of bandwidth just for the public wireless VLAN.   

**
Check out our EVENTS Calendar here!

Follow us on 
**

Nicole Schulz
IT Manager
Connecticut Science Center 
250 Columbus Blvd.
Hartford, CT 06103
860.520-2114
860.727.0850 (fax)
nschulz at ctsciencecenter.org 

www.CTScienceCenter.org? |? (860) SCIENCE? 

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of 
Christina DePaolo
Sent: Thursday, April 29, 2010 1:09 PM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Reasons for providing public wi-fi

Hi,
For those of you who offer public wi-fi, do mind sharing how you made it 
happen? What were the barriers you had to address? Visitors are asking for free 
wi-fi at SAM but our IT department is holding back because of resource issues, 
I think it has to do with bandwidth.

Christina

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of 
Morgan, Matt
Sent: Thursday, April 29, 2010 9:41 AM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Reasons for providing public wi-fi

At Brooklyn Museum our philosophical rationale was largely community-based, but 
our funding rationale was mostly about collections database access for staff in 
storerooms and galleries--there was sort of a three-pronged approach of

* VPN access to network from anywhere in the building
* gallery technology like kiosks and handhelds and ...
* general public access.

Matt

-Original Message-
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of 
Steward, Jeff
Sent: Thursday, April 29, 2010 12:25 PM
To: mcn-l at mcn.edu
Subject: [MCN-L] Reasons for providing public wi-fi

Hello all,

For those of you that offer public Wi-Fi at your institution what were your 
reasons for doing so? Was it just as a perk to your visitors or was there 
something more to it?

Thanks,
Jeff


--
Jeff Steward
Architect for Applications Development
617-495-0785
jeff_steward at harvard.edumailto:jeff_steward at harvard.edu

Harvard Art Museum
32 Quincy Street, Cambridge, MA 02138
www.harvardartmuseum.orghttp://www.harvardartmuseum.org

___
You are currently subscribed to mcn-l, the listserv of the Museum Computer 
Network (http://www.mcn.edu)

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The MCN-L archives can be found at:
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[MCN-L] Reasons for providing public wi-fi

2010-04-29 Thread Elton Prater
We are not quite in the same boat, being a science museum, but I will 
answer anyway. We installed a wireless network mainly because we have 
multiple meeting rooms that we rent out to other 
businesses/organizations and they pretty much demanded it. As our 
meeting rooms along with our computer lab are scattered all over the 
facility, we basicly ended up with building wide coverage. I have like 8 
access points now. We have this semi-open to the public. It has an 
encryption key, but it is just the name of the facility and anyone that 
asks can get it. Up to now, the bandwidth drain of public use has been 
negligable. We HAVE had issues with the facilities rental groups eating 
up everything available, especially when they get 15-20 laptops going. I 
am in the process now of negotiating faster internet, which I hope will 
cure the issues.

Elton Prater
Exhibits, IT, Building Mgr
Science Spectrum
Lubbock, TX

On 4/29/2010 11:24 AM, Steward, Jeff wrote:
 Hello all,

 For those of you that offer public Wi-Fi at your institution what were your 
 reasons for doing so? Was it just as a perk to your visitors or was there 
 something more to it?

 Thanks,
 Jeff

 --
 Jeff Steward
 Architect for Applications Development
 617-495-0785
 jeff_steward at harvard.edumailto:jeff_steward at harvard.edu

 Harvard Art Museum
 32 Quincy Street, Cambridge, MA 02138
 www.harvardartmuseum.orghttp://www.harvardartmuseum.org

 ___
 You are currently subscribed to mcn-l, the listserv of the Museum Computer 
 Network (http://www.mcn.edu)

 To post to this list, send messages to: mcn-l at mcn.edu

 To unsubscribe or change mcn-l delivery options visit:
 http://toronto.mediatrope.com/mailman/listinfo/mcn-l

 The MCN-L archives can be found at:
 http://toronto.mediatrope.com/pipermail/mcn-l/