[MDaemon-L] Email tidak terkirim

2016-06-19 Terurut Topik Achmad Keem 
Dh,


Mohon info Pak apakah anti spam Symantec itu milik receiver atau bukan Pak?



regards,
achmad

2016-06-20 11:39 GMT+07:00 Syafril Hermansyah :

> On 20/06/16 10:42, Achmad Keem wrote:
> > Pak Syafril, mohon solusinya untuk penyebab email user kami yang tidak
> > terkirim ke custumer padahal sebelumnya tidak mengalami kendala, berikut
> > lampiran lognya.
>
> > Fri 2016-06-17 07:17:51.193: [646082] <-- 553-Message filtered. Refer to
> the Troubleshooting page at
> > Fri 2016-06-17 07:17:51.193: [646082] <-- 553-
> http://www.symanteccloud.com/troubleshooting for more
> > Fri 2016-06-17 07:17:51.193: [646082] <-- 553 information. (#5.7.1)
>
>
> Mail ditolak karena dianggap spam (spam score diatas limit yang
> diperbolehkan).
>
> https://support.symantec.com/en_US/cloud/troubleshooting.64305.html
>
>
> Dari MDaemon server coba akses kesini
>
> http://www.whatismyip.com, lihat berapa IPnya.
> Kalau tidak sama dengan 124.81.111.98, maka perbaiki setting
> firewall/router.
> Jika = 124.81.111.98 maka forwardkan as attachment DSNS messagenya ke
>
> cloudfeedb...@feedback-87.brightmail.com
>
> https://support.symantec.com/en_US/article.TECH233678.html
>
>
> --
> syafril
> ---
> Syafril Hermansyah
> MDaemon-L Moderators, MDaemon 16.0.3-64 Beta C, SP 5.0.1-64 Beta A
> Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.
>
> Adalah sebuah nasihat yg baik yg pernah saya dengar diberikan kpd
> seorang anak muda : Kerjakan selalu apa yg Anda takut melakukannya"
> --Ralp Waldo Emmerson, 1803-1882.
>
>
> --
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> Milis ini untuk Diskusi antar pengguna MDaemon Mail Server.
>
> Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
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>
>
>
>

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[MDaemon-L] Email tidak terkirim

2016-06-19 Terurut Topik Syafril Hermansyah 
On 20/06/16 10:42, Achmad Keem wrote:
> Pak Syafril, mohon solusinya untuk penyebab email user kami yang tidak
> terkirim ke custumer padahal sebelumnya tidak mengalami kendala, berikut
> lampiran lognya.

> Fri 2016-06-17 07:17:51.193: [646082] <-- 553-Message filtered. Refer to the 
> Troubleshooting page at
> Fri 2016-06-17 07:17:51.193: [646082] <-- 
> 553-http://www.symanteccloud.com/troubleshooting for more
> Fri 2016-06-17 07:17:51.193: [646082] <-- 553 information. (#5.7.1)


Mail ditolak karena dianggap spam (spam score diatas limit yang
diperbolehkan).

https://support.symantec.com/en_US/cloud/troubleshooting.64305.html


Dari MDaemon server coba akses kesini

http://www.whatismyip.com, lihat berapa IPnya.
Kalau tidak sama dengan 124.81.111.98, maka perbaiki setting
firewall/router.
Jika = 124.81.111.98 maka forwardkan as attachment DSNS messagenya ke

cloudfeedb...@feedback-87.brightmail.com

https://support.symantec.com/en_US/article.TECH233678.html


-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, MDaemon 16.0.3-64 Beta C, SP 5.0.1-64 Beta A
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Adalah sebuah nasihat yg baik yg pernah saya dengar diberikan kpd
seorang anak muda : Kerjakan selalu apa yg Anda takut melakukannya"
--Ralp Waldo Emmerson, 1803-1882.


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[MDaemon-L] Email tidak terkirim

2016-06-19 Terurut Topik Achmad Keem 
Dh,

Pak Syafril, mohon solusinya untuk penyebab email user kami yang tidak
terkirim ke custumer padahal sebelumnya tidak mengalami kendala, berikut
lampiran lognya.


Fri 2016-06-17 07:17:49.901: [646082] Session 646082; child 0039
Fri 2016-06-17 07:17:49.901: [646082] Parsing message

Fri 2016-06-17 07:17:49.903: [646082] *  From: diahyani.pu...@gmf-aeroasia.co.id
Fri 2016-06-17 07:17:49.903: [646082] *  To: phil.sark...@virginaustralia.com
Fri 2016-06-17 07:17:49.903: [646082] *  Subject: RE: 7-Zip
Fri 2016-06-17 07:17:49.903: [646082] *  Size (bytes): 31470
Fri 2016-06-17 07:17:49.903: [646082] *  Message-ID:
<001b01d1c82c$b1d55740$158005c0$@pu...@gmf-aeroasia.co.id>
Fri 2016-06-17 07:17:50.076: [646082] Resolving MX record for
virginaustralia.com (DNS Server: 202.155.0.10)...
Fri 2016-06-17 07:17:50.216: [646082] *  P=010 S=001
D=virginaustralia.com TTL=(5) MX=[cluster1.ap.messagelabs.com]
Fri 2016-06-17 07:17:50.216: [646082] *  P=020 S=000
D=virginaustralia.com TTL=(5) MX=[cluster1a.ap.messagelabs.com]
Fri 2016-06-17 07:17:50.216: [646082] Attempting SMTP connection to
cluster1.ap.messagelabs.com
Fri 2016-06-17 07:17:50.217: [646082] Resolving A record for
cluster1.ap.messagelabs.com (DNS Server: 202.155.0.10)...
Fri 2016-06-17 07:17:50.219: [646082] *  D=cluster1.ap.messagelabs.com
TTL=(10) A=[117.120.16.147]
Fri 2016-06-17 07:17:50.219: [646082] *  D=cluster1.ap.messagelabs.com
TTL=(10) A=[117.120.20.147]
Fri 2016-06-17 07:17:50.219: [646082] Randomly picked 117.120.20.147
from list of possible hosts
Fri 2016-06-17 07:17:50.221: [646082] Attempting SMTP connection to
117.120.20.147:25
Fri 2016-06-17 07:17:50.221: [646082] Waiting for socket connection...
Fri 2016-06-17 07:17:50.293: [646082] *  Connection established
10.10.10.10:65491 --> 117.120.20.147:25
Fri 2016-06-17 07:17:50.293: [646082] Waiting for protocol to start...
Fri 2016-06-17 07:17:50.404: [646082] <-- 220
server-4.tower-81.messagelabs.com ESMTP
Fri 2016-06-17 07:17:50.404: [646082] --> EHLO mail.gmf-aeroasia.co.id
Fri 2016-06-17 07:17:50.460: [646082] <-- 250-server-4.tower-81.messagelabs.com
Fri 2016-06-17 07:17:50.460: [646082] <-- 250-STARTTLS
Fri 2016-06-17 07:17:50.460: [646082] <-- 250-PIPELINING
Fri 2016-06-17 07:17:50.460: [646082] <-- 250 8BITMIME
Fri 2016-06-17 07:17:50.460: [646082] --> MAIL
From:
Fri 2016-06-17 07:17:50.513: [646082] <-- 250 OK
Fri 2016-06-17 07:17:50.514: [646082] --> RCPT
To:
Fri 2016-06-17 07:17:50.693: [646082] <-- 250 OK
Fri 2016-06-17 07:17:50.693: [646082] --> DATA
Fri 2016-06-17 07:17:50.816: [646082] <-- 354 go ahead
Fri 2016-06-17 07:17:50.816: [646082] Sending
 to [117.120.20.147]
Fri 2016-06-17 07:17:50.843: [646082] Transfer Complete
Fri 2016-06-17 07:17:51.193: [646082] <-- 553-Message filtered. Refer
to the Troubleshooting page at
Fri 2016-06-17 07:17:51.193: [646082] <--
553-http://www.symanteccloud.com/troubleshooting for more
Fri 2016-06-17 07:17:51.193: [646082] <-- 553 information. (#5.7.1)
Fri 2016-06-17 07:17:51.193: [646082] --> QUIT
Fri 2016-06-17 07:17:51.200: [646082] Creating delivery failure DSN...
Fri 2016-06-17 07:17:51.200: [646082] *  Recipient:
diahyani.pu...@gmf-aeroasia.co.id
Fri 2016-06-17 07:17:51.200: [646082] *  Session-ID: 646082
Fri 2016-06-17 07:17:51.200: [646082] *  Queue-ID: pd35004206840.msg
Fri 2016-06-17 07:17:51.200: [646082] *  Message-ID:
001b01d1c82c$b1d55740$158005c0$@pu...@gmf-aeroasia.co.id
Fri 2016-06-17 07:17:51.200: [646082] --- End DSN message creation
Fri 2016-06-17 07:17:51.246: [646082] <-- 221 server-4.tower-81.messagelabs.com
Fri 2016-06-17 07:17:51.246: [646082] SMTP session terminated (Bytes
in/out: 343/31611)



regards,
achmad

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[MDaemon-L] DNS server reports domain name unknown

2016-06-19 Terurut Topik Syafril Hermansyah 
On 20/06/16 08:32, Alim wrote:
> Mohon solusinya permasalahan email atas log di bawah ini. 


> Fri 2016-06-17 17:22:38.764: [273802] Accepting SMTP connection from 
> 202.82.84.218:31115 to 202.43.114.202:25

> Fri 2016-06-17 17:22:38.817: [273802] <-- EHLO hkgio11.hk.giordano.group 

> Fri 2016-06-17 17:22:55.430: [273802] Performing IP lookup 
> (hkgio11.hk.giordano.group)

> Fri 2016-06-17 17:22:55.884: [273802] *  DNS server reports domain name 
> unknown 

Identitas sender host (FQDN) tidak terdaftar di Internet DNS sehingga
mail ditolak.



Sudah diupdate ke


ftp://ftp.dutaint.com/altn-mdaemon/miscl/ReverseXcpt.dat





-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, MDaemon 16.0.3-64 Beta C, SP 5.0.1-64 Beta A
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Orang-orang menuduh sesamanya melakukan kesalahan-2x yang mereka sendiri
melakukannya
-- Samuel Johnson, 1799-1784


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[MDaemon-L] Returned Mail

2016-06-19 Terurut Topik Syafril Hermansyah 
On 20/06/16 08:19, Anto wrote:
> Pak kami ada masalah email ke iray...@plaza-ambarrukmo.co.id, bisa bantu
> analisa pak


Log yang Anda sampaikan itu smtp-in log, mail *dari*
iray...@plaza-ambarrukmo.co.id bukan sebaliknya (ke domain
plaza-ambarrukmo.co.id).


> Fri 2016-06-17 08:55:52: 05: [377160] Accepting SMTP connection from 
> [202.65.118.52:36289] to [131.10.1.25:25]

> Fri 2016-06-17 08:55:52: 02: [377160] <-- EHLO mail.plaza-ambarrukmo.co.id


> Fri 2016-06-17 08:55:53: 05: [377160] *  D=mail.plaza-ambarrukmo.co.id 
> TTL=(225) A=[202.65.118.54]
> 
> Fri 2016-06-17 08:55:53: 05: [377160] *  MDaemon configured to drop 
> connection on PTR record miss-match


Mail ditolak karena identitas host (FQDN) tidak sesuai dengan identitas
IP (PTR).

Sudah diupdate ke


ftp://ftp.dutaint.com/altn-mdaemon/miscl/ReverseXcpt.dat






-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, MDaemon 16.0.3-64 Beta C, SP 5.0.1-64 Beta A
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Bodily exercise, when compulsory, does no harm to the body; but
knowledge which is acquired under compulsion obtains no hold on the mind.
--- Plato, The Republic


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[MDaemon-L] DNS server reports domain name unknown

2016-06-19 Terurut Topik Alim 

Selamat pagi pak Syafril,

Mohon solusinya permasalahan email atas log di bawah ini. Jika masalah pada 
PTR Record, mohon dapat diupdate.


Best rgds,
Alim


Fri 2016-06-17 17:22:49.677: --
Fri 2016-06-17 17:22:38.764: [273802] Session 273802; child 0002
Fri 2016-06-17 17:22:38.764: [273802] Accepting SMTP connection from 
202.82.84.218:31115 to 202.43.114.202:25
Fri 2016-06-17 17:22:38.764: [273802] --> 220 jakarta.ggindonesia.co.id 
ESMTP MDaemon 16.0.1; Fri, 17 Jun 2016 17:22:38 +0700

Fri 2016-06-17 17:22:38.817: [273802] <-- EHLO hkgio11.hk.giordano.group
Fri 2016-06-17 17:22:38.819: [273802] --> 250-jakarta.ggindonesia.co.id 
Hello hkgio11.hk.giordano.group [202.82.84.218], pleased to meet you

Fri 2016-06-17 17:22:38.819: [273802] --> 250-ETRN
Fri 2016-06-17 17:22:38.819: [273802] --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Fri 2016-06-17 17:22:38.819: [273802] --> 250-8BITMIME
Fri 2016-06-17 17:22:38.819: [273802] --> 250-ENHANCEDSTATUSCODES
Fri 2016-06-17 17:22:38.819: [273802] --> 250 SIZE
Fri 2016-06-17 17:22:38.871: [273802] <-- MAIL FROM: 
SIZE=336915
Fri 2016-06-17 17:22:38.873: [273802] Performing PTR lookup 
(218.84.82.202.IN-ADDR.ARPA)
Fri 2016-06-17 17:22:39.247: [273802] *  D=218.84.82.202.IN-ADDR.ARPA 
TTL=(1440) PTR=[bsx.cc]
Fri 2016-06-17 17:22:39.247: [273802] *  D=218.84.82.202.IN-ADDR.ARPA 
TTL=(1440) PTR=[giordano.com.hk]
Fri 2016-06-17 17:22:39.247: [273802] *  D=218.84.82.202.IN-ADDR.ARPA 
TTL=(1440) PTR=[g-n-b.com]
Fri 2016-06-17 17:22:39.247: [273802] *  D=218.84.82.202.IN-ADDR.ARPA 
TTL=(1440) PTR=[giordano.co.jp]
Fri 2016-06-17 17:22:39.247: [273802] *  D=218.84.82.202.IN-ADDR.ARPA 
TTL=(1440) PTR=[giordanoconcepts.com]
Fri 2016-06-17 17:22:39.247: [273802] *  D=218.84.82.202.IN-ADDR.ARPA 
TTL=(1440) PTR=[e-giordano.com]
Fri 2016-06-17 17:22:39.247: [273802] *  D=218.84.82.202.IN-ADDR.ARPA 
TTL=(1440) PTR=[lauwong.com]
Fri 2016-06-17 17:22:39.247: [273802] *  D=218.84.82.202.IN-ADDR.ARPA 
TTL=(1440) PTR=[mail.giordano.com.my]
Fri 2016-06-17 17:22:39.247: [273802] *  D=218.84.82.202.IN-ADDR.ARPA 
TTL=(1440) PTR=[giordanoladies.com]
Fri 2016-06-17 17:22:39.247: [273802] *  D=218.84.82.202.IN-ADDR.ARPA 
TTL=(1440) PTR=[giordanogroup.com]
Fri 2016-06-17 17:22:41.734: [273802] *  D=g-n-b.com TTL=(5) 
A=[69.172.201.153]
Fri 2016-06-17 17:22:42.254: [273802] *  D=giordano.co.jp TTL=(60) 
A=[203.142.210.73]
Fri 2016-06-17 17:22:52.454: [273802] *  D=e-giordano.com TTL=(60) 
A=[61.144.17.100]
Fri 2016-06-17 17:22:54.448: [273802] *  D=lauwong.com TTL=(5) 
A=[208.91.197.54]
Fri 2016-06-17 17:22:54.682: [273802] *  D=mail.giordano.com.my TTL=(60) 
A=[202.82.84.218]
Fri 2016-06-17 17:22:54.818: [273802] *  D=giordanoladies.com TTL=(60) 
A=[202.82.84.218]

Fri 2016-06-17 17:22:55.428: [273802]  End PTR results
Fri 2016-06-17 17:22:55.430: [273802] Performing IP lookup 
(hkgio11.hk.giordano.group)
Fri 2016-06-17 17:22:55.884: [273802] *  DNS server reports domain name 
unknown

Fri 2016-06-17 17:22:55.884: [273802]  End IP lookup results
Fri 2016-06-17 17:22:55.884: [273802] --> 501 5.7.0 
hkgio11.hk.giordano.group host can't be resolved
Fri 2016-06-17 17:22:55.884: [273802] SMTP session terminated (Bytes in/out: 
79/335)
Fri 2016-06-17 17:22:55.885: -- 


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[MDaemon-L] Returned Mail

2016-06-19 Terurut Topik Anto 
Dear Pak Syafril,

 

Pak kami ada masalah email ke iray...@plaza-ambarrukmo.co.id, bisa bantu
analisa pak

Lognya sebagai berikut :

 

Fri 2016-06-17 08:55:52: 05: [377160] Session 377160; child 0003

Fri 2016-06-17 08:55:52: 05: [377160] Accepting SMTP connection from
[202.65.118.52:36289] to [131.10.1.25:25]

Fri 2016-06-17 08:55:52: 03: [377160] --> 220 mail.advanceproduct.com ESMTP
MDaemon 14.0.0; Fri, 17 Jun 2016 08:55:52 +0700

Fri 2016-06-17 08:55:52: 02: [377160] <-- EHLO mail.plaza-ambarrukmo.co.id

Fri 2016-06-17 08:55:52: 03: [377160] --> 250-mail.advanceproduct.com Hello
mail.plaza-ambarrukmo.co.id, pleased to meet you

Fri 2016-06-17 08:55:52: 03: [377160] --> 250-ETRN

Fri 2016-06-17 08:55:52: 03: [377160] --> 250-AUTH LOGIN CRAM-MD5 PLAIN

Fri 2016-06-17 08:55:52: 03: [377160] --> 250-8BITMIME

Fri 2016-06-17 08:55:52: 03: [377160] --> 250-STARTTLS

Fri 2016-06-17 08:55:52: 03: [377160] --> 250 SIZE 2048

Fri 2016-06-17 08:55:52: 02: [377160] <-- STARTTLS

Fri 2016-06-17 08:55:52: 03: [377160] --> 220 Begin TLS negotiation

Fri 2016-06-17 08:55:52: 01: [377160] SSL negotiation successful (TLS 1.0,
1024 bit key exchange, 128 bit AES encryption)

Fri 2016-06-17 08:55:52: 02: [377160] <-- EHLO mail.plaza-ambarrukmo.co.id

Fri 2016-06-17 08:55:52: 03: [377160] --> 250-mail.advanceproduct.com Hello
mail.plaza-ambarrukmo.co.id, pleased to meet you

Fri 2016-06-17 08:55:52: 03: [377160] --> 250-ETRN

Fri 2016-06-17 08:55:52: 03: [377160] --> 250-AUTH LOGIN CRAM-MD5 PLAIN

Fri 2016-06-17 08:55:52: 03: [377160] --> 250-8BITMIME

Fri 2016-06-17 08:55:52: 03: [377160] --> 250 SIZE 2048

Fri 2016-06-17 08:55:52: 02: [377160] <-- MAIL
FROM:

Fri 2016-06-17 08:55:52: 05: [377160] Performing PTR lookup
(52.118.65.202.IN-ADDR.ARPA)

Fri 2016-06-17 08:55:53: 05: [377160] *  D=52.118.65.202.IN-ADDR.ARPA
TTL=(1440) PTR=[mail.plaza-ambarrukmo.co.id]

Fri 2016-06-17 08:55:53: 05: [377160] *  Gathering A records...

Fri 2016-06-17 08:55:53: 05: [377160] *  D=mail.plaza-ambarrukmo.co.id
TTL=(225) A=[202.65.118.54]

Fri 2016-06-17 08:55:53: 05: [377160] *  MDaemon configured to drop
connection on PTR record miss-match

Fri 2016-06-17 08:55:53: 05: [377160]  End PTR results

Fri 2016-06-17 08:55:53: 03: [377160] --> 501 Domain must resolve

Fri 2016-06-17 08:55:53: 04: [377160] SMTP session terminated (Bytes in/out:
591/1462)

 

 

Terimakasih sebelumnya atas perhatian dan bantuannya.

 

 

Regards,

 

Anto

 



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