[Mdaemon-L] Forwarding Email tidak berjalan

[Syafril Hermansyah via Mdaemon-L]

On 5/18/23 13:52, Aribhawa Samudra via Mdaemon-L wrote:
 >> From: BERINDO JAYA - Rini Jumarawati >
 >> To: CS Corporate1 >
 >> Cc: Dadang Anggoro >

 >> Date: Wed, 17 May 2023 05:00:06 +

 > Memangnya message itu masuk di MDaemon tanggal/jam berapa?
 > Apakah beda sampai 24 jam atau lebih?




Wed 2023-05-17 12:02:44.723: [28951902] <-- MAIL 
From: SIZE=439543
Wed 2023-05-17 12:02:44.724: [28951902] --> 250 2.1.0 Sender OK
Wed 2023-05-17 12:02:44.724: [28951902] <-- RCPT To:



Cuma beda 2 menit 38 detik (message creation date 17 May 12:00:06 +07.00).


Kalau message aslinya diganti date nya (secara manual, diedit), apakah
mail forwarding berjalan kalau message itu disalin ke local queue.


Setelah message aslinya di edit menjadi +7000 dan dimasukkan ke local queue, 
autoforwarding bisa berjalan dan berhasil.


Itu aneh.

ODMR itu authenticate session connection, sama dengan pengiriman dari 
local user.
Coba di test, kalau PC user diubah time zonenya ke UTC +00.00 apakah 
pengiriman mail cs.corpora...@equity.id tidak memicu autoforward?



Apakah di MDaemon server ada terinstall antivirus for file atau
antimalware atau Email filtering lain (yang umumnya ada di aplikasi
firewall atau antivirus)?


Anti virus Kaspersky dimana file folder yang berkaitan dengan directory mdaemon 
sudah di jadikan exclusive.



Tidak cukup begitu.
Semua aplikasi MDaemon (MDaemon.exe, MDlaunch.exe, Cfilter.exe, 
CFEngine.exe dll) perlu di trusted oleh KAV Realtime Scanning.


Coba disable dulu KAV untuk sementara, lalu amati apakah mail forwarding 
jadi bisa berjalan normal sekalipun message creation date bukan UTC +07.00.





--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 23.0.2 Beta C
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

A good scientist is a person with original ideas. A good engineer is a 
person who makes a design that works with as few original ideas as 
possible. There are no prima donnas in engineering.

--- Freeman Dyson



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[Mdaemon-L] Forwarding Email tidak berjalan

[Aribhawa Samudra via Mdaemon-L]

>> Setelah diteliti dengan lebih seksama, diketahui bahwa email yg tidak
>> bisa ter-autoforward oleh akun2 enable forwarding adalah karena timezone
>> nya dari para sender (nasabah) yang menggunakan timezone +. Hal ini
>> diketahui ketika user akun email kami yang lain melakukan forward email
>> yang diterima ke akun user email kami yg lain.


> Content Filter engine tidak melakukan check sender date, kecuali memang
> sengaja dibuatkan CFrule perihal itu.

Tidak CF yang berakitan dengan sender date pak

> Hanya antispam yang check sender date, tetapi itupun hanya akan
> memberikan spam score jika datenya berbeda lebih dari 24 jam dari
> current date MDaemon, lebih lambat atau lebih maju.


>> Beberapa contoh header email yg tidak bisa di-auotoforward :
>>
>> From: BERINDO JAYA - Rini Jumarawati 
>> To: CS Corporate1 
>> Cc: Dadang Anggoro 
>> Date: Wed, 17 May 2023 05:00:06 +

> Memangnya message itu masuk di MDaemon tanggal/jam berapa?
> Apakah beda sampai 24 jam atau lebih?

SMTP In Log atas email From: BERINDO JAYA - Rini Jumarawati 
 :

Wed 2023-05-17 12:02:41.689: --
Wed 2023-05-17 12:02:44.688: [28951902] Session 28951902; child 0015
Wed 2023-05-17 12:02:44.688: [28951902] Accepting SMTP connection from 
103.141.180.218:366 to 172.16.200.2:50364
Wed 2023-05-17 12:02:44.688: [28951902] *  ODMR (ATRN) previously 
authenticated hand-off
Wed 2023-05-17 12:02:44.689: [28951902] --> 220 mail2.equity.id ESMTP 
MDaemon 23.0.1; Wed, 17 May 2023 12:02:44 +0700
Wed 2023-05-17 12:02:44.706: [28951902] <-- EHLO dds29.dutaservisindo.co.id
Wed 2023-05-17 12:02:44.706: [28951902] --> 250-mail2.equity.id Hello 
dds29.dutaservisindo.co.id [103.141.180.218], pleased to meet you
Wed 2023-05-17 12:02:44.706: [28951902] --> 250-ETRN
Wed 2023-05-17 12:02:44.706: [28951902] --> 250-8BITMIME
Wed 2023-05-17 12:02:44.706: [28951902] --> 250-ENHANCEDSTATUSCODES
Wed 2023-05-17 12:02:44.706: [28951902] --> 250-PIPELINING
Wed 2023-05-17 12:02:44.706: [28951902] --> 250-CHUNKING
Wed 2023-05-17 12:02:44.706: [28951902] --> 250-REQUIRETLS
Wed 2023-05-17 12:02:44.706: [28951902] --> 250 SIZE 41943040
Wed 2023-05-17 12:02:44.723: [28951902] <-- MAIL 
From: SIZE=439543
Wed 2023-05-17 12:02:44.724: [28951902] --> 250 2.1.0 Sender OK
Wed 2023-05-17 12:02:44.724: [28951902] <-- RCPT 
To:
Wed 2023-05-17 12:02:44.730: [28951902] --> 250 2.1.5 Recipient OK
Wed 2023-05-17 12:02:44.746: [28951902] <-- BDAT 439543 LAST
Wed 2023-05-17 12:02:44.850: [28951902] Message size: 439543 bytes
Wed 2023-05-17 12:02:44.854: [28951902] Passing message through AntiVirus 
(Size: 439543)...
Wed 2023-05-17 12:02:46.912: [28951902] *  Message is clean (no viruses 
found) scanned by (ClamAV: clean (1.03541s))
Wed 2023-05-17 12:02:46.912: [28951902]  End AntiVirus results
Wed 2023-05-17 12:02:46.931: [28951902] Message creation successful: 
d:\mdaemon\queues\inbound\26\md500183776.msg
Wed 2023-05-17 12:02:46.931: [28951902] --> 250 2.6.0 Ok, message saved 
>
Wed 2023-05-17 12:02:46.932: [28951902] <-- RSET
Wed 2023-05-17 12:02:46.934: [28951902] --> 250 2.0.0 RSET? Well, OK
Wed 2023-05-17 12:02:46.955: [28951902] <-- MAIL 
From: SIZE=439546
Wed 2023-05-17 12:02:46.956: [28951902] --> 250 2.1.0 Sender OK
Wed 2023-05-17 12:02:46.956: [28951902] <-- RCPT 
To:
Wed 2023-05-17 12:02:46.963: [28951902] --> 250 2.1.5 Recipient OK
Wed 2023-05-17 12:02:46.980: [28951902] <-- BDAT 439546 LAST
Wed 2023-05-17 12:02:47.025: [28951902] Message size: 439546 bytes
Wed 2023-05-17 12:02:47.032: [28951902] Passing message through AntiVirus 
(Size: 439546)...
Wed 2023-05-17 12:02:47.109: [28951902] *  Message is clean (no viruses 
found) scanned by (ClamAV: clean (0.06083s))
Wed 2023-05-17 12:02:47.109: [28951902]  End AntiVirus results
Wed 2023-05-17 12:02:47.128: [28951902] Message creation successful: 
d:\mdaemon\queues\inbound\27\md500183773.msg
Wed 2023-05-17 12:02:47.128: [28951902] --> 250 2.6.0 Ok, message saved 
>
Wed 2023-05-17 12:02:47.130: [28951902] <-- QUIT
Wed 2023-05-17 12:02:47.130: [28951902] --> 221 2.0.0 See ya in cyberspace
Wed 2023-05-17 12:02:47.131: [28951902] SMTP session successful (Bytes 
in/out: 898251/1442)
Wed 2023-05-17 12:02:47.131: --


Routing log inbound dari email From: BERINDO JAYA - Rini Jumarawati 
 :

Wed 2023-05-17 12:02:47.418: --
Wed 2023-05-17 12:02:47.914: INBOUND message: md500183776.msg
Wed 2023-05-17 12:02:47.914: *  From: BERINDO JAYA - Rini Jumarawati 

Wed 2023-05-17 12:02:47.914: *  To: CS Corporate1 
Wed 2023-05-17 12:02:47.914: *  Subject: Perubahan kelas Rawat Inap karena 
promosi jabatan
Wed 2023-05-17 12:02:47.914: *  Message-ID: 

Wed 2023-05-17 12:02:47.914: *  Size: 439643; 

Wed 2023-05-17 12:02:47.914: --
Wed 2023-05-17 12:02:47.928: INBOUND message: md500183773.msg
Wed 2023-05-17 12:02:47.928: *  From: BERINDO JAYA - Rini Jumarawati 

Wed 2023-05-17 12:02:47.928: *  To: CS Corporate1 
Wed 2023-05-17 12:02:47.928: *  Subject: Perubahan kelas Rawat 

[Mdaemon-L] Forwarding Email tidak berjalan

[Syafril Hermansyah via Mdaemon-L]

On 5/17/23 16:19, Aribhawa Samudra via Mdaemon-L wrote:

 > Susah kalau intermitten (kadang bisa, saat lain tidak bisa) begitu.
 > Harus diperiksa secara comprehensive, satu persatu, agar diketahui
 > problem persisnya.

Setelah diteliti dengan lebih seksama, diketahui bahwa email yg tidak 
bisa ter-autoforward oleh akun2 enable forwarding adalah karena timezone 
nya dari para sender (nasabah) yang menggunakan timezone +. Hal ini 
diketahui ketika user akun email kami yang lain melakukan forward email 
yang diterima ke akun user email kami yg lain.



Content Filter engine tidak melakukan check sender date, kecuali memang 
sengaja dibuatkan CFrule perihal itu.
Hanya antispam yang check sender date, tetapi itupun hanya akan 
memberikan spam score jika datenya berbeda lebih dari 24 jam dari 
current date MDaemon, lebih lambat atau lebih maju.




Beberapa contoh header email yg tidak bisa di-auotoforward :

From: BERINDO JAYA - Rini Jumarawati 
To: CS Corporate1 
Cc: Dadang Anggoro 
Date: Wed, 17 May 2023 05:00:06 +


Memangnya message itu masuk di MDaemon tanggal/jam berapa?
Apakah beda sampai 24 jam atau lebih?

Kalau message aslinya diganti date nya (secara manual, diedit), apakah 
mail forwarding berjalan kalau message itu disalin ke local queue.



Lebih baik aktifkan Mail Archive public folder, agar mailnya pasti
tersimpan di public folder/archive dan bisa diakses oleh semua
forwarding member lewat IMAP client atau Webmail atau Actisync Client.



https://www.mail-archive.com/mdaemon-l@dutaint.com/msg49283.html


Mail Archice sudah aktif di beberapa akun email kami.


Namun, kasus gagal autoforwarding ini mesti dapat di perbaiki karena untuk 
mencegah user kami tidak terima email penting dari nasabah.
Mohon petunjuk nya atas kasus ini pak



Apakah di MDaemon server ada terinstall antivirus for file atau 
antimalware atau Email filtering lain (yang umumnya ada di aplikasi 
firewall atau antivirus)?


--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 23.0.2 Beta C
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Study the past if you would define the future.
---  Confucius


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Versi terakhir: MDaemon 23.0.1, SecurityGateway 9.0.2

[Mdaemon-L] Forwarding Email tidak berjalan

[Aribhawa Samudra via Mdaemon-L]

> Susah kalau intermitten (kadang bisa, saat lain tidak bisa) begitu.
> Harus diperiksa secara comprehensive, satu persatu, agar diketahui
> problem persisnya.

Setelah diteliti dengan lebih seksama, diketahui bahwa email yg tidak bisa 
ter-autoforward oleh akun2 enable forwarding adalah karena timezone nya dari 
para sender (nasabah) yang menggunakan timezone +. Hal ini diketahui 
ketika user akun email kami yang lain melakukan forward email yang diterima 
ke akun user email kami yg lain.

Beberapa contoh header email yg tidak bisa di-auotoforward :

From: BERINDO JAYA - Rini Jumarawati 
To: CS Corporate1 
Cc: Dadang Anggoro 
Date: Wed, 17 May 2023 05:00:06 +

From: Cattleya Clara Amelia 
To: cs corporate , 'CS Corporate1' 

Cc: Sofyan 
Date: Wed, 17 May 2023 03:13:59 +From: Bernita Sandy 

To: Membership Adm Support , 
"agung@equity.id" , Ade Yustian 

Cc: CS Corporate1 , cs corporate 
, collection corporate 
, adminGAF , Balya Hadi 
Ismail , Neni Nuraeni , Dewi 
Pudiawati 
Date: Tue, 16 May 2023 09:36:14 +



> Lebih baik aktifkan Mail Archive public folder, agar mailnya pasti
> tersimpan di public folder/archive dan bisa diakses oleh semua
> forwarding member lewat IMAP client atau Webmail atau Actisync Client.

> https://www.mail-archive.com/mdaemon-l@dutaint.com/msg49283.html

Mail Archice sudah aktif di beberapa akun email kami.


Namun, kasus gagal autoforwarding ini mesti dapat di perbaiki karena untuk 
mencegah user kami tidak terima email penting dari nasabah.
Mohon petunjuk nya atas kasus ini pak


Salam,
ari


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[Mdaemon-L] Forwarding Email tidak berjalan

[Syafril Hermansyah via Mdaemon-L]

On 5/16/23 15:42, Aribhawa Samudra via Mdaemon-L wrote:
 > jika ada isiannya, dihapus saja atau lebih mudah kalau dihapus atau 
rename file

 > Addrbook.mrk menjadi Addrbook.mrk.old.

Tidak ada blacklist akun email pada address book pada akun2 autoforward 
dari enable forwading akun cs.corpor...@equity.id dan 
cs.corpora...@equity.id



Saat ini, masih ada terjadi gagal autoforwarding di beberapa akun enable 
forwarding yang bisa terima email dari luar domain kami.


Mohon petunjuk nya atas permasalahan ini.



Susah kalau intermitten (kadang bisa, saat lain tidak bisa) begitu.
Harus diperiksa secara comprehensive, satu persatu, agar diketahui 
problem persisnya.


Lebih baik aktifkan Mail Archive public folder, agar mailnya pasti 
tersimpan di public folder/archive dan bisa diakses oleh semua 
forwarding member lewat IMAP client atau Webmail atau Actisync Client.


https://www.mail-archive.com/mdaemon-l@dutaint.com/msg49283.html
--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 23.0.2 Beta C
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Wisdom comes not from age, but from education and learning.
--- Anton Chekhov


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[Mdaemon-L] Forwarding Email tidak berjalan

[Aribhawa Samudra via Mdaemon-L]

Dear pak Syafril,

Ijin melanjutkan pak.

> Coba di test sbb:
> - mail dari e...@dusaspun.com yang ada di mailbox folder cs.corporate di 
salin
> (copy) ke local queue.
> Apakah bisa terforward?

Sudah di lakukan copy ke local queue, tapi autoforaward masih belum bisa 
jalan.


> Periksa juga ke folder \\mdaemon\dumps\ apakah ada file *.dmp disana yang
> bertanggal 2023-05-09?

Tidak ada pak


> jika ada isiannya, dihapus saja atau lebih mudah kalau dihapus atau rename 
file
> Addrbook.mrk menjadi Addrbook.mrk.old.

Tidak ada blacklist akun email pada address book pada akun2 autoforward dari 
enable forwading akun cs.corpor...@equity.id dan cs.corpora...@equity.id


Saat ini, masih ada terjadi gagal autoforwarding di beberapa akun enable 
forwarding yang bisa terima email dari luar domain kami.

Mohon petunjuk nya atas permasalahan ini.


Salam,

ari
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[Mdaemon-L] Forwarding Email tidak berjalan

[Syafril Hermansyah via Mdaemon-L]

On 10/05/23 16.39, Aribhawa Samudra via Mdaemon-L wrote:

 > Periksa isi forwarded addressnya apakah aktif dan forwarding address nya
 > ke alamat yang valid

Forwarded address nya aktif pak.
Jika email dari sesama local domain kami, autoforwarding bisa berjalan pak




Namun jika email dari luar domain, hanya bisa masuk ke sampai mailbox akun 
penerima nya saja (cs.corpor...@equity.id). Tidak bisa jalan auto forwarding 
nya.

Berikut routing log nya : (sender berbeda pada tanggal yang sama)



Berikut  ada email dari luar domain (client) yang berhasil masuk pada hari dan 
tanggal yang sama dan auto forwarding nya jalan.



Tue 2023-05-09 11:21:57.335: --
Tue 2023-05-09 11:22:00.752: LOCAL message: pd5001002044890.msg
Tue 2023-05-09 11:22:00.752: *  From: Emma Marlina 
Tue 2023-05-09 11:22:00.752: *  To: cs.corpor...@equity.id, Agung Dwi 
,  Aida Intan 
Tue 2023-05-09 11:22:00.752: *  Subject: Fwd: Soft Copy DN/CN PROVIDER PT DUTA 
SARANA PERKASA
Tue 2023-05-09 11:22:00.752: *  Message-ID: 

Tue 2023-05-09 11:22:00.752: *  Size: 558280; 

Tue 2023-05-09 11:22:00.752: --



Tue 2023-05-09 18:05:06.661: LOCAL message: pd5001002064017.msg
Tue 2023-05-09 18:05:06.661: *  From: Indonesia Admin 

Tue 2023-05-09 18:05:06.661: *  To: Claim.admsupport , CS 
Corporate , CS Corporate1 
Tue 2023-05-09 18:05:06.661: *  Subject: PENDAFTARAN MATERNITY GALUH CINDERA 
SARI
Tue 2023-05-09 18:05:06.661: *  Message-ID: 

Tue 2023-05-09 18:05:06.661: *  Forwarded copy created; Recipient: 
herets.tob...@equity.id; Message: d:\mdaemon\queues\local\pd5001002064020.msg
Tue 2023-05-09 18:05:06.661: *  Forwarded copy created; Recipient: 
siti.nurhiday...@equity.id; Message: d:\mdaemon\queues\local\pd5001002064021.msg
Tue 2023-05-09 18:05:06.661: *  Forwarded copy created; Recipient: 
n...@equity.id; Message: d:\mdaemon\queues\local\pd5001002064022.msg
Tue 2023-05-09 18:05:06.661: *  Forwarded copy created; Recipient: 
rahmi.en...@equity.id; Message: d:\mdaemon\queues\local\pd5001002064023.msg
Tue 2023-05-09 18:05:06.661: *  Forwarded copy created; Recipient: 
glory.wattim...@equity.id; Message: d:\mdaemon\queues\local\pd5001002064024.msg
Tue 2023-05-09 18:05:06.661: *  Archived: 
(archives)\equity.id\in\claim.admsupp...@equity.id\arc500101276.msg
Tue 2023-05-09 18:05:06.661: *  Size: 583601; 

Tue 2023-05-09 18:05:06.661: --



Kelihatannya kalau mail dari sender tertentu saja yang tidak memicu mail 
forwarding.

Coba di test sbb:
- mail dari e...@dusaspun.com yang ada di mailbox folder cs.corporate di salin 
(copy) ke local queue.

Apakah bisa terforward?

Periksa juga ke folder \\mdaemon\dumps\ apakah ada file *.dmp disana yang 
bertanggal 2023-05-09?


Lebih lanjut, periksa ke mailbox folder forwarding address 
d:\email\equity\herets.tobias\block senders.IMAP\Addrbook.mrk, buka/view dengan 
notepad apakah ada isian *@dusaspun.com.


lakukan pemeriksaan untuk akun lain
d:\email\equity\siti.nurhidayati\block senders.IMAP\Addrbook.mrk

jika ada isiannya, dihapus saja atau lebih mudah kalau dihapus atau rename file 
Addrbook.mrk menjadi Addrbook.mrk.old.




--
syafril

Syafril Hermansyah

MDaemon-L Moderator, run MDaemon 23.0.2 Beta A
Mohon tidak kirim private mail (atau cc:) untuk masalah MDaemon.

Apa yang Anda sukai pada diri org-2x lain pada umumnya juga adalah yang mereka 
sukai pada diri Anda

--Lord Chesterfield, 1694-1773



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[Mdaemon-L] Forwarding Email tidak berjalan

[Aribhawa Samudra via Mdaemon-L]

> Periksa isi forwarded addressnya apakah aktif dan forwarding address nya
> ke alamat yang valid

Forwarded address nya aktif pak.
Jika email dari sesama local domain kami, autoforwarding bisa berjalan pak

Berikut routing log nya :
Tue 2023-05-09 08:32:34.439: --
Tue 2023-05-09 08:32:34.468: LOCAL message: pd3501002036008.msg
Tue 2023-05-09 08:32:34.468: *  From: "Meralda Anggasta" 

Tue 2023-05-09 08:32:34.468: *  To: "cs corporate" , 
"CS Corporate1" , "collection corporate" 

Tue 2023-05-09 08:32:34.468: *  Subject: Bukti transfer klaim per peserta 
tanggal 08 Mei 2023
Tue 2023-05-09 08:32:34.468: *  Message-ID: 

Tue 2023-05-09 08:32:34.468: *  Forwarded copy created; Recipient: 
monika.s...@equity.id; Message: d:\mdaemon\queues\local\pd5001002036019.msg
Tue 2023-05-09 08:32:34.468: *  Forwarded copy created; Recipient: 
indra.jayaka...@equity.id; Message: 
d:\mdaemon\queues\local\pd5001002036020.msg
Tue 2023-05-09 08:32:34.468: *  Forwarded copy created; Recipient: 
sof...@equity.id; Message: d:\mdaemon\queues\local\pd5001002036021.msg
Tue 2023-05-09 08:32:34.468: *  Forwarded copy created; Recipient: 
ria.apell...@equity.id; Message: d:\mdaemon\queues\local\pd5001002036022.msg
Tue 2023-05-09 08:32:34.468: *  Archived: 
(archives)\equity.id\out\meralda.angga...@equity.id\arc500102027.msg
Tue 2023-05-09 08:32:34.468: *  Archived: 
(archives)\equity.id\in\cs.corpora...@equity.id\arc500108164.msg
Tue 2023-05-09 08:32:34.468: *  Size: 198386; 

Tue 2023-05-09 08:32:34.468: --
Tue 2023-05-09 08:32:34.507: LOCAL message: pd3501002036009.msg
Tue 2023-05-09 08:32:34.507: *  From: "Meralda Anggasta" 

Tue 2023-05-09 08:32:34.507: *  To: "cs corporate" , 
"CS Corporate1" , "collection corporate" 

Tue 2023-05-09 08:32:34.507: *  Subject: Bukti transfer klaim per peserta 
tanggal 08 Mei 2023
Tue 2023-05-09 08:32:34.507: *  Message-ID: 

Tue 2023-05-09 08:32:34.507: *  Forwarded copy created; Recipient: 
monika.s...@equity.id; Message: d:\mdaemon\queues\local\pd5001002036023.msg
Tue 2023-05-09 08:32:34.507: *  Forwarded copy created; Recipient: 
indra.jayaka...@equity.id; Message: 
d:\mdaemon\queues\local\pd5001002036024.msg
Tue 2023-05-09 08:32:34.507: *  Forwarded copy created; Recipient: 
hutomo@equity.id; Message: d:\mdaemon\queues\local\pd5001002036025.msg
Tue 2023-05-09 08:32:34.507: *  Forwarded copy created; Recipient: 
aida.in...@equity.id; Message: d:\mdaemon\queues\local\pd5001002036026.msg
Tue 2023-05-09 08:32:34.507: *  Forwarded copy created; Recipient: 
novria...@equity.id; Message: d:\mdaemon\queues\local\pd5001002036027.msg
Tue 2023-05-09 08:32:34.507: *  Forwarded copy created; Recipient: 
dilia.m...@equity.id; Message: d:\mdaemon\queues\local\pd5001002036028.msg
Tue 2023-05-09 08:32:34.507: *  Forwarded copy created; Recipient: 
agung@equity.id; Message: d:\mdaemon\queues\local\pd5001002036029.msg
Tue 2023-05-09 08:32:34.507: *  Archived: 
(archives)\equity.id\out\meralda.angga...@equity.id\arc500102028.msg
Tue 2023-05-09 08:32:34.507: *  Archived: 
(archives)\equity.id\in\cs.corpor...@equity.id\arc500112106.msg
Tue 2023-05-09 08:32:34.507: *  Size: 198383; 

Tue 2023-05-09 08:32:34.507: --


Namun jika email dari luar domain, hanya bisa masuk ke sampai mailbox akun 
penerima nya saja (cs.corpor...@equity.id). Tidak bisa jalan auto forwarding 
nya.

Berikut routing log nya : (sender berbeda pada tanggal yang sama)

Inbound :
Tue 2023-05-09 11:21:30.593: --
Tue 2023-05-09 11:21:32.090: INBOUND message: md500183015.msg
Tue 2023-05-09 11:21:32.090: *  From: Emma Marlina 
Tue 2023-05-09 11:21:32.090: *  To: cs.corpor...@equity.id, Agung Dwi 
,  Aida Intan 
Tue 2023-05-09 11:21:32.090: *  Subject: Fwd: Soft Copy DN/CN PROVIDER PT 
DUTA SARANA PERKASA
Tue 2023-05-09 11:21:32.090: *  Message-ID: 

Tue 2023-05-09 11:21:32.090: *  Size: 557990; 

Tue 2023-05-09 11:21:32.090: --

Tue 2023-05-09 11:21:45.726: --
Tue 2023-05-09 11:21:57.186: INBOUND message: md500183013.msg
Tue 2023-05-09 11:21:57.186: *  From: Emma Marlina 
Tue 2023-05-09 11:21:57.186: *  To: cs.corpor...@equity.id, Agung Dwi 
,  Aida Intan 
Tue 2023-05-09 11:21:57.186: *  Subject: Fwd: Soft Copy DN/CN PROVIDER PT 
DUTA SARANA PERKASA
Tue 2023-05-09 11:21:57.186: *  Message-ID: 

Tue 2023-05-09 11:21:57.186: *  Size: 558190; 

Tue 2023-05-09 11:21:57.186: --
Tue 2023-05-09 11:21:57.203: INBOUND message: md500183013.msg
Tue 2023-05-09 11:21:57.203: *  From: Emma Marlina 
Tue 2023-05-09 11:21:57.203: *  To: cs.corpor...@equity.id, Agung Dwi 
,  Aida Intan 
Tue 2023-05-09 11:21:57.203: *  Subject: Fwd: Soft Copy DN/CN PROVIDER PT 
DUTA SARANA PERKASA
Tue 2023-05-09 11:21:57.203: *  Message-ID: 

Tue 2023-05-09 11:21:57.203: *  Size: 558178; 

Tue 2023-05-09 11:21:57.203: --


Local :
Tue 2023-05-09 11:21:35.646: --
Tue 2023-05-09 11:21:35.665: LOCAL message: pd5001002044886.msg
Tue 2023-05-09 11:21:35.665: *  

[Mdaemon-L] Forwarding Email tidak berjalan

[Aribhawa Samudra via Mdaemon-L]

>> Betul pak


> Periksa isi forwarded addressnya apakah aktif dan forwarding address nya
> ke alamat yang valid

Forwarded address nya aktif pak.
Jika email dari sesama local domain kami, autoforwarding bisa berjalan pak

Berikut routing log nya :
Tue 2023-05-09 08:32:34.439: --
Tue 2023-05-09 08:32:34.468: LOCAL message: pd3501002036008.msg
Tue 2023-05-09 08:32:34.468: *  From: "Meralda Anggasta" 

Tue 2023-05-09 08:32:34.468: *  To: "cs corporate" , 
"CS Corporate1" , "collection corporate" 

Tue 2023-05-09 08:32:34.468: *  Subject: Bukti transfer klaim per peserta 
tanggal 08 Mei 2023
Tue 2023-05-09 08:32:34.468: *  Message-ID: 

Tue 2023-05-09 08:32:34.468: *  Forwarded copy created; Recipient: 
monika.s...@equity.id; Message: d:\mdaemon\queues\local\pd5001002036019.msg
Tue 2023-05-09 08:32:34.468: *  Forwarded copy created; Recipient: 
indra.jayaka...@equity.id; Message: 
d:\mdaemon\queues\local\pd5001002036020.msg
Tue 2023-05-09 08:32:34.468: *  Forwarded copy created; Recipient: 
sof...@equity.id; Message: d:\mdaemon\queues\local\pd5001002036021.msg
Tue 2023-05-09 08:32:34.468: *  Forwarded copy created; Recipient: 
ria.apell...@equity.id; Message: d:\mdaemon\queues\local\pd5001002036022.msg
Tue 2023-05-09 08:32:34.468: *  Archived: 
(archives)\equity.id\out\meralda.angga...@equity.id\arc500102027.msg
Tue 2023-05-09 08:32:34.468: *  Archived: 
(archives)\equity.id\in\cs.corpora...@equity.id\arc500108164.msg
Tue 2023-05-09 08:32:34.468: *  Size: 198386; 

Tue 2023-05-09 08:32:34.468: --
Tue 2023-05-09 08:32:34.507: LOCAL message: pd3501002036009.msg
Tue 2023-05-09 08:32:34.507: *  From: "Meralda Anggasta" 

Tue 2023-05-09 08:32:34.507: *  To: "cs corporate" , 
"CS Corporate1" , "collection corporate" 

Tue 2023-05-09 08:32:34.507: *  Subject: Bukti transfer klaim per peserta 
tanggal 08 Mei 2023
Tue 2023-05-09 08:32:34.507: *  Message-ID: 

Tue 2023-05-09 08:32:34.507: *  Forwarded copy created; Recipient: 
monika.s...@equity.id; Message: d:\mdaemon\queues\local\pd5001002036023.msg
Tue 2023-05-09 08:32:34.507: *  Forwarded copy created; Recipient: 
indra.jayaka...@equity.id; Message: 
d:\mdaemon\queues\local\pd5001002036024.msg
Tue 2023-05-09 08:32:34.507: *  Forwarded copy created; Recipient: 
hutomo@equity.id; Message: d:\mdaemon\queues\local\pd5001002036025.msg
Tue 2023-05-09 08:32:34.507: *  Forwarded copy created; Recipient: 
aida.in...@equity.id; Message: d:\mdaemon\queues\local\pd5001002036026.msg
Tue 2023-05-09 08:32:34.507: *  Forwarded copy created; Recipient: 
novria...@equity.id; Message: d:\mdaemon\queues\local\pd5001002036027.msg
Tue 2023-05-09 08:32:34.507: *  Forwarded copy created; Recipient: 
dilia.m...@equity.id; Message: d:\mdaemon\queues\local\pd5001002036028.msg
Tue 2023-05-09 08:32:34.507: *  Forwarded copy created; Recipient: 
agung@equity.id; Message: d:\mdaemon\queues\local\pd5001002036029.msg
Tue 2023-05-09 08:32:34.507: *  Archived: 
(archives)\equity.id\out\meralda.angga...@equity.id\arc500102028.msg
Tue 2023-05-09 08:32:34.507: *  Archived: 
(archives)\equity.id\in\cs.corpor...@equity.id\arc500112106.msg
Tue 2023-05-09 08:32:34.507: *  Size: 198383; 

Tue 2023-05-09 08:32:34.507: --


Namun jika email dari luar domain, hanya bisa masuk ke sampai mailbox akun 
penerima nya saja (cs.corpor...@equity.id). Tidak bisa jalan auto forwarding 
nya.

Berikut routing log nya : (sender berbeda pada tanggal yang sama)

Inbound :

Tue 2023-05-09 11:21:30.593: --
Tue 2023-05-09 11:21:32.090: INBOUND message: md500183015.msg
Tue 2023-05-09 11:21:32.090: *  From: Emma Marlina 
Tue 2023-05-09 11:21:32.090: *  To: cs.corpor...@equity.id, Agung Dwi 
,  Aida Intan 
Tue 2023-05-09 11:21:32.090: *  Subject: Fwd: Soft Copy DN/CN PROVIDER PT 
DUTA SARANA PERKASA
Tue 2023-05-09 11:21:32.090: *  Message-ID: 

Tue 2023-05-09 11:21:32.090: *  Size: 557990; 

Tue 2023-05-09 11:21:32.090: --

Tue 2023-05-09 11:21:45.726: --
Tue 2023-05-09 11:21:57.186: INBOUND message: md500183013.msg
Tue 2023-05-09 11:21:57.186: *  From: Emma Marlina 
Tue 2023-05-09 11:21:57.186: *  To: cs.corpor...@equity.id, Agung Dwi 
,  Aida Intan 
Tue 2023-05-09 11:21:57.186: *  Subject: Fwd: Soft Copy DN/CN PROVIDER PT 
DUTA SARANA PERKASA
Tue 2023-05-09 11:21:57.186: *  Message-ID: 

Tue 2023-05-09 11:21:57.186: *  Size: 558190; 

Tue 2023-05-09 11:21:57.186: --
Tue 2023-05-09 11:21:57.203: INBOUND message: md500183013.msg
Tue 2023-05-09 11:21:57.203: *  From: Emma Marlina 
Tue 2023-05-09 11:21:57.203: *  To: cs.corpor...@equity.id, Agung Dwi 
,  Aida Intan 
Tue 2023-05-09 11:21:57.203: *  Subject: Fwd: Soft Copy DN/CN PROVIDER PT 
DUTA SARANA PERKASA
Tue 2023-05-09 11:21:57.203: *  Message-ID: 

Tue 2023-05-09 11:21:57.203: *  Size: 558178; 

Tue 2023-05-09 11:21:57.203: --


Local :
Tue 2023-05-09 11:21:35.646: --
Tue 2023-05-09 11:21:35.665: LOCAL message: pd5001002044886.msg
Tue 2023-05-09 11:21:35.665: 

[Mdaemon-L] Forwarding Email tidak berjalan

[Syafril Hermansyah via Mdaemon-L]

On 5/10/23 10:21, Aribhawa Samudra via Mdaemon-L wrote:

 > Kedua akun itu di set autoforward?

Betul pak



Periksa isi forwarded addressnya apakah aktif dan forwarding address nya 
ke alamat yang valid


http://mdaemon.dutaint.co.id/mdaemon/23.0.1/ae_forwarding.html

Forwarding addresses (separate each address with a comma)

Use this field to designate any email addresses to which you wish to 
forward copies of this account's incoming messages as they arrive. A 
copy of each new message arriving at the server will be automatically 
generated and forwarded to the addresses specified in this field, 
provided the Enable mail forwarding option above is checked. When 
forwarding to multiple addresses, separate each one with a comma.



Periksa contentfilter log.


Berikut log contentfilter  nya :


Kok tidak ada  archive copynya.
Apakah mail archive tidak diaktifkan?

http://mdaemon.dutaint.co.id/mdaemon/23.0.1/archiving.html


--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 23.0.2 Beta B
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Education is the power to think clearly, the power to act well in the 
world's work, and the power to appreciate life.

--- Brigham Young


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 23.0.1, SecurityGateway 9.0.2

[Mdaemon-L] Forwarding Email tidak berjalan

[Aribhawa Samudra via Mdaemon-L]

On 5/10/23 09:19, Aribhawa Samudra via Mdaemon-L wrote:
>> Ada client kami email ke salah satu akun email kami yang dimana akun
>> email tersebut opsi forwarding email nya diaktifkan ke bbrp akun email
>> yang lain, serta dengan opsi retain a local copy juga diaktifkan. Tetapi
>> email nya tidak terforward ke akun email yg dimasukkan dalam forwarding
>> akun email.


>> Tue 2023-05-09 08:01:57.123: *  Size: 280084; 


>> Tue 2023-05-09 08:01:57.137: *  Size: 280081; 



> Kedua akun itu di set autoforward?

Betul pak

> Apakah ContentFilter aktif?

Tidak untuk 2 akun tersebut



> Periksa contentfilter log.

Berikut log contentfilter  nya :

Tue 2023-05-09 08:01:53.329: --
Tue 2023-05-09 08:01:53.346: Content Filter processing 
d:\mdaemon\queues\local\md5001002035271.msg...
Tue 2023-05-09 08:01:53.346: * Message return-path: kathleen.ju...@map.co.id
Tue 2023-05-09 08:01:53.346: * Message from: kathleen.ju...@map.co.id
Tue 2023-05-09 08:01:53.346: * Message to: cs.corpora...@equity.id
Tue 2023-05-09 08:01:53.346: * Message subject:  Limit Rawat Jalan Peserta
Tue 2023-05-09 08:01:53.346: * Message ID: 

Tue 2023-05-09 08:01:53.346: Start Content Filter results
Tue 2023-05-09 08:01:53.352: * Matched 0 of 18 active rules
Tue 2023-05-09 08:01:53.352: End of Content Filter results
Tue 2023-05-09 08:01:53.352: --
Tue 2023-05-09 08:01:53.346: Content Filter processing 
d:\mdaemon\queues\local\md5001002035272.msg...
Tue 2023-05-09 08:01:53.346: * Message return-path: kathleen.ju...@map.co.id
Tue 2023-05-09 08:01:53.346: * Message from: kathleen.ju...@map.co.id
Tue 2023-05-09 08:01:53.346: * Message to: cs.corpor...@equity.id
Tue 2023-05-09 08:01:53.346: * Message subject:  Limit Rawat Jalan Peserta
Tue 2023-05-09 08:01:53.346: * Message ID: 

Tue 2023-05-09 08:01:53.346: Start Content Filter results
Tue 2023-05-09 08:01:53.354: * Matched 0 of 18 active rules
Tue 2023-05-09 08:01:53.354: End of Content Filter results
Tue 2023-05-09 08:01:53.354: --



Salam,

ari
-- 
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 23.0.1, SecurityGateway 9.0.2

[Mdaemon-L] Forwarding Email tidak berjalan

[Syafril Hermansyah via Mdaemon-L]

On 5/10/23 09:19, Aribhawa Samudra via Mdaemon-L wrote:
Ada client kami email ke salah satu akun email kami yang dimana akun 
email tersebut opsi forwarding email nya diaktifkan ke bbrp akun email 
yang lain, serta dengan opsi retain a local copy juga diaktifkan. Tetapi 
email nya tidak terforward ke akun email yg dimasukkan dalam forwarding 
akun email.




Tue 2023-05-09 08:01:57.123: *  Size: 280084; 




Tue 2023-05-09 08:01:57.137: *  Size: 280081; 




Kedua akun itu di set autoforward?

Apakah ContentFilter aktif?

http://mdaemon.dutaint.co.id/mdaemon/23.0.1/cf_content_filter_editor.html

[x] Enable rules processing engine

Periksa contentfilter log.

--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 23.0.2 Beta B
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Learning is not attained by chance, it must be sought for with ardour 
and attended to with diligence.

--- Abigail Adams


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 23.0.1, SecurityGateway 9.0.2

[Mdaemon-L] Forwarding Email tidak berjalan

[Aribhawa Samudra via Mdaemon-L]

Selamat pagi pak Syafril,


Ada client kami email ke salah satu akun email kami yang dimana akun email 
tersebut opsi forwarding email nya diaktifkan ke bbrp akun email yang lain, 
serta dengan opsi retain a local copy juga diaktifkan. Tetapi email nya 
tidak terforward ke akun email yg dimasukkan dalam forwarding akun email.

Email dari client ini dapat masuk dan  diterima oleh server.
Berikut log nya :

Tue 2023-05-09 08:01:51.627: [28699299] <-- MAIL 
From: SIZE=279838
Tue 2023-05-09 08:01:51.628: [28699299] --> 250 2.1.0 Sender OK
Tue 2023-05-09 08:01:51.628: [28699299] <-- RCPT 
To:
Tue 2023-05-09 08:01:51.633: [28699299] --> 250 2.1.5 Recipient OK
Tue 2023-05-09 08:01:51.650: [28699299] <-- BDAT 279838 LAST
Tue 2023-05-09 08:01:51.708: [28699299] Message size: 279838 bytes
Tue 2023-05-09 08:01:51.712: [28699299] Passing message through AntiVirus 
(Size: 279838)...
Tue 2023-05-09 08:01:51.859: [28699299] *  Message is clean (no viruses 
found) scanned by (ClamAV: clean (0.13484s))
Tue 2023-05-09 08:01:51.859: [28699299]  End AntiVirus results
Tue 2023-05-09 08:01:51.883: [28699299] Message creation successful: 
d:\mdaemon\queues\inbound\26\md500182965.msg
Tue 2023-05-09 08:01:51.883: [28699299] --> 250 2.6.0 Ok, message saved 
>
Tue 2023-05-09 08:01:51.885: [28699299] <-- RSET
Tue 2023-05-09 08:01:51.886: [28699299] --> 250 2.0.0 RSET? Well, OK
Tue 2023-05-09 08:01:51.908: [28699299] <-- MAIL 
From: SIZE=279835
Tue 2023-05-09 08:01:51.910: [28699299] --> 250 2.1.0 Sender OK
Tue 2023-05-09 08:01:51.910: [28699299] <-- RCPT To:
Tue 2023-05-09 08:01:51.920: [28699299] --> 250 2.1.5 Recipient OK
Tue 2023-05-09 08:01:51.936: [28699299] <-- BDAT 279835 LAST
Tue 2023-05-09 08:01:51.961: [28699299] Message size: 279835 bytes
Tue 2023-05-09 08:01:51.968: [28699299] Passing message through AntiVirus 
(Size: 279835)...
Tue 2023-05-09 08:01:52.029: [28699299] *  Message is clean (no viruses 
found) scanned by (ClamAV: clean (0.04803s))
Tue 2023-05-09 08:01:52.029: [28699299]  End AntiVirus results
Tue 2023-05-09 08:01:52.050: [28699299] Message creation successful: 
d:\mdaemon\queues\inbound\27\md500182962.msg
Tue 2023-05-09 08:01:52.050: [28699299] --> 250 2.6.0 Ok, message saved 
>
Tue 2023-05-09 08:01:52.052: [28699299] <-- RSET
Tue 2023-05-09 08:01:52.053: [28699299] --> 250 2.0.0 RSET? Well, OK


Namun email hanya berhenti di mail box akun yang penerima awal saja (yg 
diaktifkan opsi forwarding email dan retain local copy), dan tidak forwarded 
ke akun2 akun  yang lain.

Berikut  log routing nya :

Tue 2023-05-09 08:01:52.094: --
Tue 2023-05-09 08:01:52.108: INBOUND message: md500182965.msg
Tue 2023-05-09 08:01:52.108: *  From: Kathleen Julia 

Tue 2023-05-09 08:01:52.108: *  To: cs corporate , 
"cs.corpora...@equity.id" 
Tue 2023-05-09 08:01:52.108: *  Subject: Limit Rawat Jalan Peserta
Tue 2023-05-09 08:01:52.108: *  Message-ID: 

Tue 2023-05-09 08:01:52.108: *  Size: 279994; 

Tue 2023-05-09 08:01:52.108: --
Tue 2023-05-09 08:01:52.126: INBOUND message: md500182962.msg
Tue 2023-05-09 08:01:52.126: *  From: Kathleen Julia 

Tue 2023-05-09 08:01:52.126: *  To: cs corporate , 
"cs.corpora...@equity.id" 
Tue 2023-05-09 08:01:52.126: *  Subject: Limit Rawat Jalan Peserta
Tue 2023-05-09 08:01:52.126: *  Message-ID: 

Tue 2023-05-09 08:01:52.126: *  Size: 279991; 

Tue 2023-05-09 08:01:52.126: --


Tue 2023-05-09 08:01:57.110: --
Tue 2023-05-09 08:01:57.123: LOCAL message: pd5001002035271.msg
Tue 2023-05-09 08:01:57.123: *  From: Kathleen Julia 

Tue 2023-05-09 08:01:57.123: *  To: cs corporate , 
"cs.corpora...@equity.id" 
Tue 2023-05-09 08:01:57.123: *  Subject: Limit Rawat Jalan Peserta
Tue 2023-05-09 08:01:57.123: *  Message-ID: 

Tue 2023-05-09 08:01:57.123: *  Size: 280084; 

Tue 2023-05-09 08:01:57.123: --
Tue 2023-05-09 08:01:57.137: LOCAL message: pd5001002035272.msg
Tue 2023-05-09 08:01:57.137: *  From: Kathleen Julia 

Tue 2023-05-09 08:01:57.137: *  To: cs corporate , 
"cs.corpora...@equity.id" 
Tue 2023-05-09 08:01:57.137: *  Subject: Limit Rawat Jalan Peserta
Tue 2023-05-09 08:01:57.137: *  Message-ID: 

Tue 2023-05-09 08:01:57.137: *  Size: 280081; 

Tue 2023-05-09 08:01:57.137: --

di log routing hanya sampai di mailbox akun penerima pertama saja.
Tidak terforwarded ke akun2 yang lain.

Mohon solusi nya untuk permasalahan ini karena sudah ada beberapa kasus yg 
sama.

Terima kasih sebelumnya.


Salam,

ari

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