Re: [MBZ] OT again - computer problems

2010-12-31 Thread R A Bennell
I believe it is Vista Home Premium, but I am at the office and the disk 
is at home.


My son, Geoff used the computer for a couple of years and had no real 
complaints about Vista.


Randy

On 31/12/2010 8:16 AM, Ed Booher wrote:

On Thu, Dec 30, 2010 at 1:01 PM, Randy Bennell  wrote:


It will boot to safe mode and will permit me to access the net so yesterday
I downloaded the malware software you folks were talking about and ran a
full scan last evening. It took 2 hous and looked at over 500 thousand files
and found only 2 infected things which it has apparently fixed.  That has
not solved the problem, although I acknowledge that I have not tried to run
the windows disk to repair it since killing the two bad items.


If the machine is booting to safe mode, and even allowing you network
access, chances are good that this is not a hardware problem. It sounds as
if a driver is loading that shouldn't, or a DLL (Dynamic Linked Library) has
been corrupted. But I'd give a good wager that it's a software related
issue.



I don't care about any of the data on the computer. My son had good backup
and moved on to the new computer without issues so he does not want anything
from this one.

Vista does not appear to make it easy to wipe the drive clean and start
over. I cannot help but feel that might be advantageous. I would pay for a
Windows 7  licence if I was satisfied that this thing was not having
hardware issues. I don't wnat to spend the money for the new operating
system if it has other issues until those issues are addressed.


Nah, this is untrue. If you have a Vista install disc, it requires a bit of
reading, because the option is slightly obfuscated. However, if you have the
original HP "restore" discs, then it's simple. Boot from the HP disc, and it
will blow everything away whether you want it to or not. (Those things
should be classified as weapons.)



I have Windows XP and Windows 2000 disks available as well that could be
installed at least to try it.

Anyone have good suggestions on what I should do to get this thing up and
running?

Randy


XP or 2000 would also be a fine choice since they are available if you want
to test hardware. However, if the laptop was designed around Vista, there
may be drivers that are unavailable in earlier operating systems. Which
might make you think there is a hardware problem, when it is still software
related.

Let me know which type of Vista disc you have, and we can move forward from
there.

EdB




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Re: [MBZ] OT again - computer problems

2010-12-31 Thread Ed Booher
On Thu, Dec 30, 2010 at 1:01 PM, Randy Bennell  wrote:

> It will boot to safe mode and will permit me to access the net so yesterday
> I downloaded the malware software you folks were talking about and ran a
> full scan last evening. It took 2 hous and looked at over 500 thousand files
> and found only 2 infected things which it has apparently fixed.  That has
> not solved the problem, although I acknowledge that I have not tried to run
> the windows disk to repair it since killing the two bad items.
>

If the machine is booting to safe mode, and even allowing you network
access, chances are good that this is not a hardware problem. It sounds as
if a driver is loading that shouldn't, or a DLL (Dynamic Linked Library) has
been corrupted. But I'd give a good wager that it's a software related
issue.


> I don't care about any of the data on the computer. My son had good backup
> and moved on to the new computer without issues so he does not want anything
> from this one.
>
> Vista does not appear to make it easy to wipe the drive clean and start
> over. I cannot help but feel that might be advantageous. I would pay for a
> Windows 7  licence if I was satisfied that this thing was not having
> hardware issues. I don't wnat to spend the money for the new operating
> system if it has other issues until those issues are addressed.
>

Nah, this is untrue. If you have a Vista install disc, it requires a bit of
reading, because the option is slightly obfuscated. However, if you have the
original HP "restore" discs, then it's simple. Boot from the HP disc, and it
will blow everything away whether you want it to or not. (Those things
should be classified as weapons.)


> I have Windows XP and Windows 2000 disks available as well that could be
> installed at least to try it.
>
> Anyone have good suggestions on what I should do to get this thing up and
> running?
>
> Randy


XP or 2000 would also be a fine choice since they are available if you want
to test hardware. However, if the laptop was designed around Vista, there
may be drivers that are unavailable in earlier operating systems. Which
might make you think there is a hardware problem, when it is still software
related.

Let me know which type of Vista disc you have, and we can move forward from
there.

EdB

-- 
"I've come to your planet on a Class IV Intergalactic Doom Freighter." -
Adrian Monk
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[MBZ] OT again - computer problems

2010-12-30 Thread Randy Bennell
Since many of you folks appear to be computer savy, let me seek your 
input, please.


I have an HP laptop - probably about 4 years old, that has a problem. My 
son was using it and it started to act up and he was in the midst of his 
Masters program and could not be without it, so we got him a new one and 
this one has sat on the top of the piano for a year or more. I'd like to 
get it going again and my wife is tired of looking at it sit there.


It is an intel dual core chip setup with 4 Gigs of RAM etc, running 
Windows Vista Home Premium.


I have no previous experience with Vista so that does not help much.

It will start to boot up and then just sit there with a blank grey 
screen. I can force it to boot by holding down the on/off switch. It 
will then re-start and offer me the  choice to fire up in safe mode. It, 
of course offers the suggestion that I put the Windows disk in and 
repair the problem but that has been done a couple of times without much 
success. It might work for a time or two but then it goes back to the 
scenario I described above.


It will boot to safe mode and will permit me to access the net so 
yesterday I downloaded the malware software you folks were talking about 
and ran a full scan last evening. It took 2 hous and looked at over 500 
thousand files and found only 2 infected things which it has apparently 
fixed.  That has not solved the problem, although I acknowledge that I 
have not tried to run the windows disk to repair it since killing the 
two bad items.


I don't care about any of the data on the computer. My son had good 
backup and moved on to the new computer without issues so he does not 
want anything from this one.


Vista does not appear to make it easy to wipe the drive clean and start 
over. I cannot help but feel that might be advantageous. I would pay for 
a Windows 7  licence if I was satisfied that this thing was not having 
hardware issues. I don't wnat to spend the money for the new operating 
system if it has other issues until those issues are addressed.


I have Windows XP and Windows 2000 disks available as well that could be 
installed at least to try it.


Anyone have good suggestions on what I should do to get this thing up 
and running?


Randy


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