Re: [MBZ] ADSIT Redeems Themselves
On Thu, 12 Sep 2019 14:26:27 -0500 Dan--- via Mercedes wrote: > That’s what they were known for - pulling outrageous stuff like this, > then fighting tooth and nail over making things right - or not. > > I seem to recall some really outrageous stories about wheels and > engines, too. I wonder what their BBB profile looks like? Probably has been bought clean. Craig ___ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] ADSIT Redeems Themselves
That’s what they were known for - pulling outrageous stuff like this, then fighting tooth and nail over making things right - or not. I seem to recall some really outrageous stories about wheels and engines, too. I wonder what their BBB profile looks like? -D > On Sep 12, 2019, at 11:27 AM, David Bruckmann via Mercedes > wrote: > > I have had one CRAZY unfortunate transaction with them, wherein I ordered > OUTDOOR covers for my W108 and C107. The 108 cover was a dusty, ancient, > cotton cover clearly designed (and MARKED!) for "indoor use only". Based on > the dust ON and IN the box, it had been sitting on a shelf for decades > somewhere. The 107 cover was at least an outdoor cover, but not very good > quality. It took plenty of interaction with them, and some threats, to get > credit for the 108 cover. He would NOT budge on the 107 cover, saying it was > "the latest available". > > I will NOT be rushing back for more! > > I generally support the underdog, even if it's a little more expensive. But > there's no excuse for fraud and rude behaviour. > > D. > > >> On 9/12/19, MG wrote: >> >> Maybe they didn't learn that much. >> >> A couple of weeks ago I bought on Ebay what was >> advertised to be a new Hella lens. The picture >> showed a Hella lens with the Hella logo in the >> glass so I paid and it came. When I opened the >> package I found a Mercedes box that was opened and >> a new aftermarket lens with no brand name or >> symbol of any kind on it so it wasn't Bosch, >> Mercedes or Hella. >> >> They did refund my money after I sent a complaint >> and picture of the lens through Ebay. >> >> So how much did they learn? Why post a picture of >> a Hella lens and then send an aftermarket part? >> >> Maybe they are on the way out of business and just >> trying to get rid of everything they have. I know >> I won't be ordering from them again. >> >> MG >> >> OK Don via Mercedes wrote: >>> Amazing - perhaps they did learn from their mistakes in the past??? They >>> must have, they are still in business! >>> > > ___ > http://www.okiebenz.com > > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > > ___ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] ADSIT Redeems Themselves
"Trust everybody, but always cut the cards." Wise words for wise men... On Thu, Sep 12, 2019 at 9:41 AM Floyd Thursby via Mercedes < mercedes@okiebenz.com> wrote: > That guy that bought out Rusty must have worked for them > > --FT > > On 9/12/19 12:27 PM, David Bruckmann via Mercedes wrote: > > I have had one CRAZY unfortunate transaction with them, wherein I > ordered OUTDOOR covers for my W108 and C107. The 108 cover was a dusty, > ancient, cotton cover clearly designed (and MARKED!) for "indoor use only". > Based on the dust ON and IN the box, it had been sitting on a shelf for > decades somewhere. The 107 cover was at least an outdoor cover, but not > very good quality. It took plenty of interaction with them, and some > threats, to get credit for the 108 cover. He would NOT budge on the 107 > cover, saying it was "the latest available". > > > > I will NOT be rushing back for more! > > > > I generally support the underdog, even if it's a little more expensive. > But there's no excuse for fraud and rude behaviour. > > > > D. > > > > > > On 9/12/19, MG wrote: > >> Maybe they didn't learn that much. > >> > >> A couple of weeks ago I bought on Ebay what was > >> advertised to be a new Hella lens. The picture > >> showed a Hella lens with the Hella logo in the > >> glass so I paid and it came. When I opened the > >> package I found a Mercedes box that was opened and > >> a new aftermarket lens with no brand name or > >> symbol of any kind on it so it wasn't Bosch, > >> Mercedes or Hella. > >> > >> They did refund my money after I sent a complaint > >> and picture of the lens through Ebay. > >> > >> So how much did they learn? Why post a picture of > >> a Hella lens and then send an aftermarket part? > >> > >> Maybe they are on the way out of business and just > >> trying to get rid of everything they have. I know > >> I won't be ordering from them again. > >> > >> MG > >> > >> OK Don via Mercedes wrote: > >>> Amazing - perhaps they did learn from their mistakes in the past??? > They > >>> must have, they are still in business! > >>> > > ___ > > http://www.okiebenz.com > > > > To search list archives http://www.okiebenz.com/archive/ > > > > To Unsubscribe or change delivery options go to: > > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > > > > > -- > --FT > > > ___ > http://www.okiebenz.com > > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > > ___ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] ADSIT Redeems Themselves
That guy that bought out Rusty must have worked for them --FT On 9/12/19 12:27 PM, David Bruckmann via Mercedes wrote: I have had one CRAZY unfortunate transaction with them, wherein I ordered OUTDOOR covers for my W108 and C107. The 108 cover was a dusty, ancient, cotton cover clearly designed (and MARKED!) for "indoor use only". Based on the dust ON and IN the box, it had been sitting on a shelf for decades somewhere. The 107 cover was at least an outdoor cover, but not very good quality. It took plenty of interaction with them, and some threats, to get credit for the 108 cover. He would NOT budge on the 107 cover, saying it was "the latest available". I will NOT be rushing back for more! I generally support the underdog, even if it's a little more expensive. But there's no excuse for fraud and rude behaviour. D. On 9/12/19, MG wrote: Maybe they didn't learn that much. A couple of weeks ago I bought on Ebay what was advertised to be a new Hella lens. The picture showed a Hella lens with the Hella logo in the glass so I paid and it came. When I opened the package I found a Mercedes box that was opened and a new aftermarket lens with no brand name or symbol of any kind on it so it wasn't Bosch, Mercedes or Hella. They did refund my money after I sent a complaint and picture of the lens through Ebay. So how much did they learn? Why post a picture of a Hella lens and then send an aftermarket part? Maybe they are on the way out of business and just trying to get rid of everything they have. I know I won't be ordering from them again. MG OK Don via Mercedes wrote: Amazing - perhaps they did learn from their mistakes in the past??? They must have, they are still in business! ___ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com -- --FT ___ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] ADSIT Redeems Themselves
I have had one CRAZY unfortunate transaction with them, wherein I ordered OUTDOOR covers for my W108 and C107. The 108 cover was a dusty, ancient, cotton cover clearly designed (and MARKED!) for "indoor use only". Based on the dust ON and IN the box, it had been sitting on a shelf for decades somewhere. The 107 cover was at least an outdoor cover, but not very good quality. It took plenty of interaction with them, and some threats, to get credit for the 108 cover. He would NOT budge on the 107 cover, saying it was "the latest available". I will NOT be rushing back for more! I generally support the underdog, even if it's a little more expensive. But there's no excuse for fraud and rude behaviour. D. On 9/12/19, MG wrote: > >Maybe they didn't learn that much. > >A couple of weeks ago I bought on Ebay what was >advertised to be a new Hella lens. The picture >showed a Hella lens with the Hella logo in the >glass so I paid and it came. When I opened the >package I found a Mercedes box that was opened and >a new aftermarket lens with no brand name or >symbol of any kind on it so it wasn't Bosch, >Mercedes or Hella. > >They did refund my money after I sent a complaint >and picture of the lens through Ebay. > >So how much did they learn? Why post a picture of >a Hella lens and then send an aftermarket part? > >Maybe they are on the way out of business and just >trying to get rid of everything they have. I know >I won't be ordering from them again. > >MG > >OK Don via Mercedes wrote: >> Amazing - perhaps they did learn from their mistakes in the past??? They >> must have, they are still in business! >> ___ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] ADSIT Redeems Themselves
On 12/09/2019 8:12 AM, MG via Mercedes wrote: Maybe they didn't learn that much. A couple of weeks ago I bought on Ebay what was advertised to be a new Hella lens. The picture showed a Hella lens with the Hella logo in the glass so I paid and it came. When I opened the package I found a Mercedes box that was opened and a new aftermarket lens with no brand name or symbol of any kind on it so it wasn't Bosch, Mercedes or Hella. They did refund my money after I sent a complaint and picture of the lens through Ebay. So how much did they learn? Why post a picture of a Hella lens and then send an aftermarket part? Maybe they are on the way out of business and just trying to get rid of everything they have. I know I won't be ordering from them again. MG Bait and switch. Most folks would not know the difference and likely wouldn't care anyway so they get away with it. Randy ___ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] ADSIT Redeems Themselves
Maybe they didn't learn that much. A couple of weeks ago I bought on Ebay what was advertised to be a new Hella lens. The picture showed a Hella lens with the Hella logo in the glass so I paid and it came. When I opened the package I found a Mercedes box that was opened and a new aftermarket lens with no brand name or symbol of any kind on it so it wasn't Bosch, Mercedes or Hella. They did refund my money after I sent a complaint and picture of the lens through Ebay. So how much did they learn? Why post a picture of a Hella lens and then send an aftermarket part? Maybe they are on the way out of business and just trying to get rid of everything they have. I know I won't be ordering from them again. MG OK Don via Mercedes wrote: Amazing - perhaps they did learn from their mistakes in the past??? They must have, they are still in business! ___ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] ADSIT Redeems Themselves
Understood. Their reputation goes back a long, long way. Maybe the ability to deal with them via electronic means versus person to person is the key? -D > On Sep 11, 2019, at 7:58 PM, Max Dillon via Mercedes > wrote: > > Well, that's one data point. They are worth looking at, but I'm still leery. > -- > Max Dillon > Charleston SC > > ___ > http://www.okiebenz.com > > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > > ___ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] ADSIT Redeems Themselves
Well, I'll give you another data point from years ago. Back around 2000, I needed a glow plug relay for my 1980 300SD. MB wanted my wallet and first born so nothing there. I tried a used one, but as the SD was still in change, the prior years didn't work correctly. Finally, I found one for the 1980 at ADSIT. The price was more than a used one on eBay, but far less than a new MB unit. I got it, installed it and almost 20 years later it's still on the car working properly. I had no problems with ADSIT, a smooth transaction. There's an old expression, "you'll get more with an ounce of sugar than a pound of salt". Business is business, try the sugar first. Best wishes, Roger Roger Hale Dinnerware Classics, Inc. Monroe, Ga. 770-267-0850 www.dinnerwareclassics.com ___ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] ADSIT Redeems Themselves
Well, that's one data point. They are worth looking at, but I'm still leery. -- Max Dillon Charleston SC ___ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] ADSIT Redeems Themselves
Amazing - perhaps they did learn from their mistakes in the past??? They must have, they are still in business! ___ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] ADSIT Redeems Themselves
Nice Sent from my iPhone > On Sep 11, 2019, at 6:32 PM, Dan Penoff via Mercedes > wrote: > > ADSIT used to be the poster child for really awful customer service. For > those that knew of them or experienced it directly, you know they were > nothing short of legendary in their ability to screw people over, many times > in multiple ways. > > In 1988 I owned a 1979 300TD. The clock had failed in it and I was looking > for a replacement. Randy Steele happened to have an NOS (new old stock) clock > on the shelf he offered to me. I was calling around to other suppliers to > possibly find a used one and happened to call Adsit, as I'm originally from > Central Indiana and knew of them. > > They said they had a used clock on the shelf and quoted me a price. It was > astronomical. I asked them to confirm the price, as it was more than the NOS > clock Randy had offered me. When I told them I could get an NOS clock for > much less than their used clock, which was why I was questioning the price > they quoted, I got a stream of profanity directed at me, Randy, the clock, > and pretty much anyone and anything else who might have been nearby. Then > they accused me of trying to "J*w them down", which I found equally offensive. > > That was pretty much the beginning and the end of my experience with Adsit. > > I needed an interior rear view mirror for the ML500 beater truck. The one > that was on it was nearly destroyed from the ravages of the climate and > possible abuse from the PO. A new mirror assembly from Mercedes was over $800 > my cost, mainly because they can charge this and because there are all sorts > of funky doo-dads in the mirror housing, like auto dimming, map lights, etc., > etc. > > So I started looking around on the various venues for either a nice used one > or a maybe an NOS one for cheap. I was willing to forego all the fancy > trappings for just a plain mirror, knowing that there were many variants of > the mirror depending on the option level of the car. > > ADSIT had an NOS one for sale for $39.99 that appeared to be the same but was > a different part number and gray, rather than my “java” interior color. They > wanted $12.75 for shipping. I made a “best offer” of $35.00 and they bit. > > Mirror showed up today in the original Mercedes box. It was clearly a brand > new mirror based on the packaging and condition. Not only that, it had all > the fancy doo-dads my original mirror had, too! > > Plugged everything in, popped it into the mount, and now I have a brand new > rear view mirror with all the appurtenances. Despite it being gray, it blends > in well. I’m glad, because I was in some haste to install it and was really > thinking about getting some interior vinyl paint to make it match. > > Na. Beater truck. > > So despite their past reputation, ADSIT actually did good. > > -D > > > > ___ > http://www.okiebenz.com > > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > ___ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
