Hi Doug,
I am glad to hear your dealings with this individual have been
Positive. I cannot say the same. However, after denying he refused
To pay the shipment (this sounds like a refusal to me:
" So I must pay 110$ for shipment... More other 150 or more for Italian
custom with fedex..
No is impossible pay so much for Henbury.
Sorry
Davide" )
he finally did send me almost all the remainder of the shipping
cost.
I still will never sell anything to anyone in Italy again due to all
the reports on their postal system and on individuals, including this
One (see Bessey post).
Again, happy your dealings have been more positive.
Michael
On 7/24/16 4:28 PM, "MexicoDoug" wrote:
> Thanks Captain B,
>
> As we say, "A bad negotiation is better than a good fight."
>
> 99% your customer is not the one you thought. That suspicion is hurting you.
> You can Google the customer and find out one by his name has done a couple of
> exhibitions for Emilia-Romagna, lectures and belongs to a local astronomical
> society, gives advice on meteorites even including one case where there was a
> shipping question in which his reply was to work with the Seller to resolve
> it. Try one more time, maybe a show of goodwill above and beyond what is
> required offer to split the $60, and do it face to face by calling dado_sanna
> on Skype ...
>
> Next time just collect shipping costs up front ... rather than exposing
> yourself. I feel for your customer's situation, having been in a similar one
> for many years because of the unfortunate state of the local postal service
> and the rampant corruption and pilfering throughout the system. I hope you
> will reconsider supporting our enthusiastic Italian (Brasilian, Russian and
> Mexican) friends so as to do a part in giving them access to reputable
> meteorite sellers.
>
> Although your customer's expectations were misplaced, it is still a case of
> misunderstanding that could have been prevented - even if that meant two trips
> to FedEx if it was too difficult to calculate the shipping cost yourself.
>
> In the case of Italy, ask if they can cough up a shipping address to a
> different EU nation to initially receive the shipment and from where they can
> be responsible to reship to the Italian address. The situation is far less
> problematic if the parcel arriving in Italy originates in the current
> Eurozone, vs. the US and Canada which at this moment happen to be outside the
> walls surrounding Byzantium. It will likely get their much faster too, so it
> can benefit them.
>
> While this may not make sense to many people who take for granted less
> problematical postal services, or don't care about the little saintly
> collector, speaking from personal experience and cravings, sometimes there are
> specimens that are "must have" and being told "NO! I don't ship to X" can be
> a huge depressant.
>
> If the collector is conscientious about their situation, they can just adjust
> their purchases accordingly and save up for the moments that are truly
> special, and better yet, get a helping hand from other sympathetic European
> collectors. I responded to this thread because too often I had the "We don't
> ship to X", door slammed in my face. It never happened with meteorites but
> was a problem with larger companies. You did a nice thing, btw, and I don't
> think you will end up burnt in the end since the collector had a
> misunderstanding and I am sure he will want to correct it in a positive
> manner.
>
> As for Italy, firm cash up front, insurance (U-pic or InsurePost), and check
> registered FC mail rules on commercial sales to see what's permitted and
> what's not ...
>
> Kindest wishes
> Doug
>
>
>
>
> -Original Message-
> From: Michael Blood
> To: MexicoDoug ; Meteorite List
>
> Sent: Sun, Jul 24, 2016 2:31 am
> Subject: Re: [meteorite-list] Another warning re sales to Italy
>
> Hi Doug,
> Thanks for the kind words. However, I have saved all
> The emails and believe me, there was absolutely no confusion
> Re shipping - -clarified clearly (twice) that if Fed EX were
> less than $50 I would refund him the difference and if it
> were more than $50 he would have to agree to paypal me
> the difference.
> He stated I should not have put the "real value" on the shipment -
> AFTER I had sent it - When Fed Ex turned out to be more, then
> He complained he would have to pay the import fee and wouldn't
> Pay any more for the shipping.
> Kind and gentle is always best and I tried that for several
> Posts to no avail whatever.
> No, this is a clear cut case of being ripped off. I suspect it is
> Our old "friend" as his approach is nearly identical and his English
> Is similarly distorted. But whether it is or not the results are identical.
> I, too, like to think people are basically