Re: [Micronet] Laptops as primary computer

[Ben Gross]

Hi Beth,

If you have CSS-IT support and you order a new Mac laptop, CSS-IT will load
the Berkeley Desktop Mac Image (also known as the Casper image) onto your
Mac. Berkeley Desktop Mac images have Self Service from Casper as well as
patching service from TEM (also known as BigFix). Self service on Casper
(as well as via BigFix for Windows) offers quite a few packages to users
with managed machines. In addition to patching the applications that ship
by default with the Berkeley Desktop, we will also patch any applications
users download via self-service.

Users with self service do not need administrative rights to install
software listed in self service. I have included links to general
documentation about the Berkeley Desktop and self service software offers
below. One of the offers for the Mac is an offer to enable Find My Mac.

General:

Berkeley Desktop | Endpoint Engineering and Infrastructure
https://desktop.berkeley.edu/

Endpoint Engineering and Infrastructure - Home
https://calshare.berkeley.edu/sites/eei/SitePages/Home.aspx

Mac:

Mac OS X - Home
https://calshare.berkeley.edu/sites/eei/osx/SitePages/Home.aspx

Mac OS X - Mac Application List
https://calshare.berkeley.edu/sites/eei/osx/SitePages/Mac%20Application%20List.aspx

Windows:

TEM Self-Service Software/Configurations & Machines Scope
https://docs.google.com/a/berkeley.edu/spreadsheet/ccc?key=0AushHUw7DCDXdDRzNl9lcFdmMVB6WmJwVnJlUXFiNVE&usp=sharing#gid=0

EEI Image Applications and Components (Shared) - Google Sheets (Windows)
https://docs.google.com/a/berkeley.edu/spreadsheets/d/1RZFILrkg3PJpsnDdoEV4PSGeSzBM7hwXr3-RPa8dyUA/edit#gid=0

Thank you,
Ben Gross
Manager, Endpoint Engineering and Infrastructure
Information Services and Technology Division
University of California, Berkeley
bengr...@berkeley.edu


On Mon, Apr 6, 2015 at 10:12 AM, Beth Muramoto 
wrote:

> Adam,
>
> Thanks for all this great information. From the sounds of the responses
> I've received I'm in a bit of uncharted territory so all the information
> I've gotten has been helpful in getting me pointed in some direction
> whereas before I wasn't sure what the "right things" to do were.
>
> I'll investigate the insurance angle with our business office people to
> see what's involved with that as well as create a liability agreement.  We
> sort of already have one for the projectors and digital cameras that we
> loan out to students to present and record their teaching so it might need
> a bit more tweaking to fit the laptop parameters.
>
> My curiosity is definitely peaked about Find My Mac and maybe utilizing it
> as a way to erase data remotely when necessary. I already have my own
> personal account associated with my @berkeley.edu email address (this was
> back in the day when setting up Apple ID accounts was by email address and
> it was the only one I had -- I hadn't joined the Google bandwagon yet) so
> I'd probably have to create another one. I understand what you mean about a
> shared Apple ID, for example, I was thinking about using our departmental
> account gseem...@berkeley.edu, but it is shared by another colleague as
> it is our unit email address. The quandary is that it would be prudent to
> share the Apple ID in case something happens to me or I retire and that way
> my colleague could continue to monitor so I'm hoping that it would be okay
> to use that.
>
> Last question, if I were to buy these laptops through CSS procurement, I
> am assuming that they would have the Casper image, TEM and Druva (I'm
> hoping this will achieve the necessary backup process needed as we don't
> have a way to do over the net backups here) as well. Are there any
> "protections" that CSS would provide or would that security aspect
> (specifically a Find My Mac-like system, not the cables and docks) be
> localized to us?
>
> Thanks for your understanding and help about these questions. I want to do
> best practices as much as possible upfront, but acknowledge I may need to
> fill in gaps or adjust procedures and set ups as needed.
>
> I welcome others on Micronet to continue chiming in. I appreciate all of
> the feedback.
>
> Beth
>
>
>
> On Fri, Apr 3, 2015 at 3:40 PM, Adam Grimaldi 
> wrote:
>
>> Good afternoon Beth (and all)
>>
>> So, in terms of docks, I've helped a handful of people with Elgato docks,
>> to great success:
>> https://www.elgato.com/en/thunderbolt/thunderbolt-2-dock
>>
>> Of course, I'm also still a fan of just a thunderbolt display.
>> http://www.apple.com/displays/
>>
>> They may be expensive, but boy are they nice.
>>
>> In terms of your questions about theft, find my Apple, etc:
>>
>> *Campus liability document?* I do not believe so. Or at the very least,
>> I have not encountered such a thing across the many laptops I've deployed
>> across multiple buildings and departments.
>>
>> *Laptop Insurance?* That's entirely up to you. These things do get
>> stolen. I had a client just this week have her laptop swiped off a coffee
>> table in a coffee shop in S

[Micronet] TODAY's Agile Brown Bag Call in Information

[Judy Dobry]

Hi,

If you would like to call in to today's Agile Brown Bag please use the 
information below.


Judy




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Meeting Title: Agile Brown Bag: Advice from a Project Management Superstar
Meeting Time: Monday April 6, 2015 • noon PDT / 1 hr, 30 minutes

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Re: [Micronet] Laptops as primary computer

[Beth Muramoto]

Adam,

Thanks for all this great information. From the sounds of the responses
I've received I'm in a bit of uncharted territory so all the information
I've gotten has been helpful in getting me pointed in some direction
whereas before I wasn't sure what the "right things" to do were.

I'll investigate the insurance angle with our business office people to see
what's involved with that as well as create a liability agreement.  We sort
of already have one for the projectors and digital cameras that we loan out
to students to present and record their teaching so it might need a bit
more tweaking to fit the laptop parameters.

My curiosity is definitely peaked about Find My Mac and maybe utilizing it
as a way to erase data remotely when necessary. I already have my own
personal account associated with my @berkeley.edu email address (this was
back in the day when setting up Apple ID accounts was by email address and
it was the only one I had -- I hadn't joined the Google bandwagon yet) so
I'd probably have to create another one. I understand what you mean about a
shared Apple ID, for example, I was thinking about using our departmental
account gseem...@berkeley.edu, but it is shared by another colleague as it
is our unit email address. The quandary is that it would be prudent to
share the Apple ID in case something happens to me or I retire and that way
my colleague could continue to monitor so I'm hoping that it would be okay
to use that.

Last question, if I were to buy these laptops through CSS procurement, I am
assuming that they would have the Casper image, TEM and Druva (I'm hoping
this will achieve the necessary backup process needed as we don't have a
way to do over the net backups here) as well. Are there any "protections"
that CSS would provide or would that security aspect (specifically a Find
My Mac-like system, not the cables and docks) be localized to us?

Thanks for your understanding and help about these questions. I want to do
best practices as much as possible upfront, but acknowledge I may need to
fill in gaps or adjust procedures and set ups as needed.

I welcome others on Micronet to continue chiming in. I appreciate all of
the feedback.

Beth



On Fri, Apr 3, 2015 at 3:40 PM, Adam Grimaldi 
wrote:

> Good afternoon Beth (and all)
>
> So, in terms of docks, I've helped a handful of people with Elgato docks,
> to great success:
> https://www.elgato.com/en/thunderbolt/thunderbolt-2-dock
>
> Of course, I'm also still a fan of just a thunderbolt display.
> http://www.apple.com/displays/
>
> They may be expensive, but boy are they nice.
>
> In terms of your questions about theft, find my Apple, etc:
>
> *Campus liability document?* I do not believe so. Or at the very least, I
> have not encountered such a thing across the many laptops I've deployed
> across multiple buildings and departments.
>
> *Laptop Insurance?* That's entirely up to you. These things do get
> stolen. I had a client just this week have her laptop swiped off a coffee
> table in a coffee shop in SF WHILE actively working on it. I kid you not.
>
> *Find My Mac & Apple IDs?*: There is indeed a "Find my iPhone" feature
> for macs. It does require an Apple ID. My Zone within CSS-IT (and sorta
> CSS-IT in general) discourages a shared Apple ID. Mainly because if someone
> changes the password, it breaks ALL of them. Bad news. Instead, my Zone
> (and again, sorta CSS-IT) instead advises creating a personal Apple ID with
> your Berkeley Email. You can actually create one without a credit card too.
> (I can go into that more, if you like) From there, just login and turn it
> on.
>
> *Other Security?*: If you're feeling uneasy, I highly suggest turning on
> Filevault. Especially if you are dealing with sensitive data. When you turn
> it on, be sure to document all the passwords and such, otherwise you will
> be profoundly screwed if/when something does wrong. Still, it's built-in
> HDD encryption.
>
> I also suggest, if possible, keeping a small inventory of the apple
> laptops in your possession. Make / Model / Serial. That way if it gets
> stolen, you have something to give to the police.
>
> I hope that helps.
>
> Adam Grimaldi
> CSS-IT Zone 5 Team Lead
> Business/Tech Support Analyst 3
> agrima...@berkeley.edu (Best way to reach me)
> Cell: 1 (510) 612-9036 (Okay way to reach me)
> Office: 1 (510) 664-7290 (I am rarely in my office - keep that in mind)
>
>
> Campus Shared Services IT
> http://sharedservices.berkeley.edu
> https://kb.berkeley.edu/
>
> --
> Ticket Request Options:
> 1. https://shared-services-help.berkeley.edu/
> 2. Call 664-9000, option 1, then option 4
> 3. Email *itcssh...@berkeley.edu *
> --
>
> On Fri, Apr 3, 2015 at 3:06 PM, Baril  wrote:
>
>>  You might want to check out this link. Great product!
>>
>> http://www.landingzone.net/
>>
>> Best,
>>
>> Roy
>>
>>
>> On 4/3/2015 2:58 PM, B

[Micronet] TODAY: Agile Brown Bag: Advice from a Project Management Superstar: Noon to 1:30: 200C Warren Hall

[Judy Dobry]

Hi,

Ever wonder how a superstar project manager runs a project?  Want to 
know how to incorporate Agile tools into your project management 
repertoire?  Wondering how you can make the Berkeley culture work for 
your project?


The next Agile Brown Bag will answer all those questions and more.  Our 
speaker will be Jon Conhaim, the director of the Technology Program 
Office, and someone who's been the project manager on some of Berkeley's 
largest and most challenging projects.  He'll be sharing his insights on 
how to use Agile and other project management techniques to bring 
positive change to Berkeley.



Time:  Monday, April 6, from Noon to 1:30
Place:  200C Warren Hall
NOTE THE CHANGED CALL IN PROCEDURE: We are going to be using BlueJeans 
to provide the meeting online.  If you would like to call in, please 
send an email to Kendall Moalem at kenda...@berkeley.edu and you will 
receive the call in info.


See you at the meeting,


Judy (on behalf of the Agile Organizing Committee)


--
*Agile Brown Bag FAQ*
*
**Who can come to the meetings?*
Anyone with an interest in Agile is welcome at the meeting.   We learn 
by having everyone from Agile neophytes to long time users share their 
knowledge and experience.


*Do you have to register beforehand?*
No registration is required. Just come to the meeting.

*How can I get more information about the meetings?*
Please get in touch with the meeting coordinator,  Judy Dobry 
(jdo...@berkeley.edu ).


*Do you have a Web site?*
agile.berkeley.edu  is our web site.  It has 
all kinds of materials for both new and experienced agile users


*How do I add myself to your mailing list?*
Go to http://agile.berkeley.edu .

*Do you have any other Agile activities?*
We have an hour long introduction to Agile that we are happy to present 
to any campus group that requests it.


*Who organizes all this?
*We have an Organizing Committee that anyone is welcome to join.  
Current members include Michelle Bautista(CSS), Kim Carl (VC - 
Research), Jon Conhaim (TPO), Judy Dobry (Grad Div), Devin Jones (Law), 
Marlita Kahn (IST), Wendy Pennell (EECS),  Donna Seaward (Haas), Kendall 
Moalem (CSS) and Ken Sumikawa (SAIT)


--
Judy Dobry
Director, Systems
Graduate Division
309 Sproul Hall
UC, Berkeley
Berkeley, CA 94720
510 642 1131

--
Judy Dobry
Director, Systems
Graduate Division
309 Sproul Hall
UC, Berkeley
Berkeley, CA 94720
510 642 1131

 
-
The following was automatically added to this message by the list server:

To learn more about Micronet, including how to subscribe to or unsubscribe from 
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Messages you send to this mailing list are public and world-viewable, and the 
list's archives can be browsed and searched on the Internet.  This means these 
messages can be viewed by (among others) your bosses, prospective employers, 
and people who have known you in the past.

ANNOUNCEMENTS: To send announcements to the Micronet list, please use the 
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