Re: Modems disconnecting when signal level is low

2023-08-14 Thread Aleksander Morgado
Hey Melisa,

> I am currently trying to use two SIMCOM SIM8300G-M2 5G modems to test 
> cellular performance (coverage, latency, throughput) from two different 
> operators in a rural area. I have been experiencing some stability issues 
> with the modem connections. It seems that it is related to the low signal 
> level observed in the area where I am measuring. Whenever the signal level is 
> low, or there is no coverage, the network interface is deleted, the modem 
> disappears from mmcli list, and it reattaches automatically after a bit, when 
> the signal level improves. This causes long (or at least longer than I would 
> wish) interruptions in my tests. I include some logs below as an example of 
> what I see whenever this occurs.
>

This is a clear indication of the modem crashing by itself :/ Maybe
the firmware is not stable enough under low signal conditions, or
something like that? The only thing you can try to solve this is to
contact the manufacturer and go through the support process, e.g.
providing them with QXDM log traces to analyze. You could also try to
upgrade to the newest firmware they have published.

-- 
Aleksander


Modems disconnecting when signal level is low

2023-08-14 Thread Melisa Maria Lopez Lechuga
Hi all,

I am currently trying to use two SIMCOM SIM8300G-M2 5G modems to test cellular 
performance (coverage, latency, throughput) from two different operators in a 
rural area. I have been experiencing some stability issues with the modem 
connections. It seems that it is related to the low signal level observed in 
the area where I am measuring. Whenever the signal level is low, or there is no 
coverage, the network interface is deleted, the modem disappears from mmcli 
list, and it reattaches automatically after a bit, when the signal level 
improves. This causes long (or at least longer than I would wish) interruptions 
in my tests. I include some logs below as an example of what I see whenever 
this occurs.

I have tried in different hosting devices (Lenovo laptop, NUC Pro 12) and a 
newer version of the modems (SIMCOM SIM8380G-M2), and the problem persists. The 
behavior is quite erratic, I do not always see the error described above 
happening, but it is also appearing often enough so that it affects my 
measurements.

Output from ip monitor:

Deleted 4: wwan1inet 100.77.182.96/26 brd 100.77.182.127 scope global 
noprefixroute wwan1

   valid_lft forever preferred_lft forever

Deleted broadcast 100.77.182.127 dev wwan1 table local proto kernel scope link 
src 100.77.182.96

Deleted local 100.77.182.96 dev wwan1 table local proto kernel scope host src 
100.77.182.96

Deleted 0.0.0.0 dev wwan1 lladdr 08 NOARP

4: wwan1:  mtu 1500 qdisc fq_codel state DOWN 
group default

link/none

Deleted 0.0.0.0 dev wwan1 lladdr 08 NOARP

Deleted inet wwan1

Deleted inet6 wwan1

Deleted 4: wwan1:  mtu 1500 qdisc noop state DOWN 
group default

link/none

inet wwan1 forwarding on rp_filter loose mc_forwarding off proxy_neigh off 
ignore_routes_with_linkdown off

inet6 wwan1 forwarding off mc_forwarding off proxy_neigh off 
ignore_routes_with_linkdown off

8: wwan1:  mtu 1500 qdisc noop state DOWN group default

link/ether b2:8e:24:1d:25:20 brd ff:ff:ff:ff:ff:ff

Deleted inet wwan1

Deleted inet6 wwan1

Deleted 8: wwan1:  mtu 1500 qdisc noop state DOWN group 
default

link/ether b2:8e:24:1d:25:20 brd ff:ff:ff:ff:ff:ff

inet wwan1 forwarding on rp_filter loose mc_forwarding off proxy_neigh off 
ignore_routes_with_linkdown off

inet6 wwan1 forwarding off mc_forwarding off proxy_neigh off 
ignore_routes_with_linkdown off

Output from dmesg, where it seems that the modem is physically disconnected?:
[Mon Aug 14 10:21:34 2023] qmi_wwan 1-3.2:1.5 wwan1: register 'qmi_wwan' at 
usb-:00:14.0-3.2, WWAN/QMI device, b2:8e:24:1d:25:20
[Mon Aug 14 10:21:36 2023] usb 1-3.2: USB disconnect, device number 7
[Mon Aug 14 10:21:36 2023] option1 ttyUSB6: GSM modem (1-port) converter now 
disconnected from ttyUSB6
[Mon Aug 14 10:21:36 2023] option 1-3.2:1.0: device disconnected
[Mon Aug 14 10:21:36 2023] option1 ttyUSB7: GSM modem (1-port) converter now 
disconnected from ttyUSB7
[Mon Aug 14 10:21:36 2023] option 1-3.2:1.1: device disconnected
[Mon Aug 14 10:21:36 2023] option1 ttyUSB8: GSM modem (1-port) converter now 
disconnected from ttyUSB8
[Mon Aug 14 10:21:36 2023] option 1-3.2:1.2: device disconnected
[Mon Aug 14 10:21:36 2023] option1 ttyUSB9: GSM modem (1-port) converter now 
disconnected from ttyUSB9
[Mon Aug 14 10:21:36 2023] option 1-3.2:1.3: device disconnected
[Mon Aug 14 10:21:36 2023] option1 ttyUSB10: GSM modem (1-port) converter now 
disconnected from ttyUSB10
[Mon Aug 14 10:21:36 2023] option 1-3.2:1.4: device disconnected
[Mon Aug 14 10:21:36 2023] qmi_wwan 1-3.2:1.5 wwan1: unregister 'qmi_wwan' 
usb-:00:14.0-3.2, WWAN/QMI device
[Mon Aug 14 10:21:45 2023] qmi_wwan 1-3.1:1.5: nonzero urb status received: 
-EPIPE
[Mon Aug 14 10:21:58 2023] usb 1-3.2: new high-speed USB device number 8 using 
xhci_hcd
[Mon Aug 14 10:21:58 2023] usb 1-3.2: New USB device found, idVendor=1e0e, 
idProduct=9001, bcdDevice= 5.04
[Mon Aug 14 10:21:58 2023] usb 1-3.2: New USB device strings: Mfr=1, Product=2, 
SerialNumber=3
[Mon Aug 14 10:21:58 2023] usb 1-3.2: Product: SDXLEMUR-SD-MTP _SN:AE2F01F4
[Mon Aug 14 10:21:58 2023] usb 1-3.2: Manufacturer: SIMCOM
[Mon Aug 14 10:21:58 2023] option 1-3.2:1.0: GSM modem (1-port) converter 
detected
[Mon Aug 14 10:21:58 2023] usb 1-3.2: GSM modem (1-port) converter now attached 
to ttyUSB6
[Mon Aug 14 10:21:58 2023] option 1-3.2:1.1: GSM modem (1-port) converter 
detected
[Mon Aug 14 10:21:58 2023] usb 1-3.2: GSM modem (1-port) converter now attached 
to ttyUSB7
[Mon Aug 14 10:21:58 2023] option 1-3.2:1.2: GSM modem (1-port) converter 
detected
[Mon Aug 14 10:21:58 2023] usb 1-3.2: GSM modem (1-port) converter now attached 
to ttyUSB8
[Mon Aug 14 10:21:58 2023] option 1-3.2:1.3: GSM modem (1-port) converter 
detected
[Mon Aug 14 10:21:58 2023] usb 1-3.2: GSM modem (1-port) converter now attached 
to ttyUSB9
[Mon Aug 14 10:21:58 2023] option 1-3.2:1.4: GSM modem (1-port) converter 
detected
[Mon Aug 14 10:21:58 2023] usb 1-3.2: GSM modem (1-port) converter now attached