[MLO] Re: Read Only or Locked File

2018-02-08 Thread Phillip Aiello
I realize now that the issue likely is what Alyona (MLO Support) 
indicated.  My desktop was not located on my local drive.  It was a network 
desktop, setup so if I logged into another computer, I would still see the 
same desktop.  I have since moved the MLO file to my local drive.  
Hopefully this resolves the issue.

On Wednesday, February 7, 2018 at 8:09:42 PM UTC-6, Alyona (MLO Support) 
wrote:
>
> It looks like you are using a network drive which is inaccessible 
> sometimes. Or is the folder where MLO files are stored synced with Google 
> Drive or similar services? If so, please do not store MLO files in such a 
> folder.
>
>
> The last update of Google Drive has changed the mechanism of how they are 
> backing up files. As a result, Google Drive often blocks the file before 
> the MLO manages to record it. We are waiting for an update from Google 
> Drive and still checking whether we can do something from our side.
>
>
>
> On Friday, February 2, 2018 at 9:36:23 AM UTC+8, Phillip Aiello wrote:
>>
>> Periodically I get the error shown in the attached file when trying to 
>> open an MLO file.  It indicates that the MLO file is read only or locked by 
>> another user.  I cannot figure out what triggers the file to be locked, but 
>> the icon for the MLO file is displayed as grayed out with a white "x" in 
>> the lower left corner.  This is frustrating as I have to open the backup, 
>> but will have lost a modest amount of work between when I last saved the 
>> MLO and when the last backup was performed.
>>
>>
>>

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[MLO] Re: Read Only or Locked File

2018-02-08 Thread Phillip Aiello
I thought that was the issue last year, so I moved my MLO file to my 
desktop.  The program files are on my local hard drive as well.  I just 
received the error message again today and am locked out of my file. 

On Wednesday, February 7, 2018 at 8:09:42 PM UTC-6, Alyona (MLO Support) 
wrote:
>
> It looks like you are using a network drive which is inaccessible 
> sometimes. Or is the folder where MLO files are stored synced with Google 
> Drive or similar services? If so, please do not store MLO files in such a 
> folder.
>
>
> The last update of Google Drive has changed the mechanism of how they are 
> backing up files. As a result, Google Drive often blocks the file before 
> the MLO manages to record it. We are waiting for an update from Google 
> Drive and still checking whether we can do something from our side.
>
>
>
> On Friday, February 2, 2018 at 9:36:23 AM UTC+8, Phillip Aiello wrote:
>>
>> Periodically I get the error shown in the attached file when trying to 
>> open an MLO file.  It indicates that the MLO file is read only or locked by 
>> another user.  I cannot figure out what triggers the file to be locked, but 
>> the icon for the MLO file is displayed as grayed out with a white "x" in 
>> the lower left corner.  This is frustrating as I have to open the backup, 
>> but will have lost a modest amount of work between when I last saved the 
>> MLO and when the last backup was performed.
>>
>>
>>

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[MLO] Read Only or Locked File

2018-02-01 Thread Phillip Aiello
Periodically I get the error shown in the attached file when trying to open 
an MLO file.  It indicates that the MLO file is read only or locked by 
another user.  I cannot figure out what triggers the file to be locked, but 
the icon for the MLO file is displayed as grayed out with a white "x" in 
the lower left corner.  This is frustrating as I have to open the backup, 
but will have lost a modest amount of work between when I last saved the 
MLO and when the last backup was performed.


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MLO Error.pdf
Description: Adobe PDF document