Re: [Nagios-users] Message Subject - PROBLEM Service Alert: hostname is UP (fixed)

2011-05-13 Thread Terry Carmen
Quoting Terry Carmen te...@cnysupport.com:

 I've been receiving a continuous stream of these messages and can't
 seem to figure out why or make them stop.

 Nagios is sending repeated notifications that various hosts are up
 even though they have never been down.

 I've googled a number of similar problems, but unfortunately no
 applicable solutions.

 Does anybody have any ideas what I could check?

Here's an update:

I found a seemingly unrelated problem. I had duplicated the  
notify-host-by-email command into the notify-service-by-email command.

While this accounted for the inappropriate message content, fixing it  
seems to have also fixed the repeating notifications (haven't received  
any in a while).

No idea why fixing the invalid message text would also fix the  
repeating notifications, but it seems OK now.

I'm posting the answer here in case anybody else runs into this problem.

The lines below are working nicely on a system that uses postfix as  
the mailer.

This also takes care of postix's sendmail not respecting the -s  
(subject) command line option. The macros below add the subject to the  
message.

// from commands.cfg ///

# 'notify-host-by-email' command definition
define command{
command_namenotify-host-by-email
command_line/usr/bin/printf %b Subject: ** $NOTIFICATIONTYPE$  
Host Alert: $HOSTNAME$ is $HOSTSTATE$ **\n\n* Nagios  
*\n\nNotification Type: $NOTIFICATIONTYPE$\nHost:  
$HOSTNAME$\nState: $HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo:  
$HOSTOUTPUT$\n\nDate/Time: $LONGDATETIME$\n\nService:  
$SERVICECHECKCOMMAND$Host Output: [$HOSTOUTPUT$]\n\nHost Output  
(Long): $LONGHOSTOUTPUT$\n\nPerformance Data: $HOSTPERFDATA$\n\n |  
/usr/sbin/sendmail -f nag...@example.com $CONTACTEMAIL$
}

# 'notify-service-by-email' command definition
define command{
command_namenotify-service-by-email
command_line/usr/bin/printf %b Subject: ** $NOTIFICATIONTYPE$  
alert - $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **\n\n* Nagios  
@VERSION@ *\n\nNotification Type: $NOTIFICATIONTYPE$\n\nService:  
$SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState:  
$SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nService Output:  
$SERVICEOUTPUT$\n\nLong Service Output:  
$LONGSERVICEOUTPUT$\n\nAdditional Info:\n\n$OUTPUT$ |  
/usr/sbin/sendmail -f nag...@example.com $CONTACTEMAIL$
}


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Re: [Nagios-users] Message Subject - PROBLEM Service Alert: hostname is UP

2011-05-13 Thread Jim Avery
On 13 May 2011 16:09, Terry Carmen te...@cnysupport.com wrote:
 I've been receiving a continuous stream of these messages and can't
 seem to figure out why or make them stop.

 Nagios is sending repeated notifications that various hosts are up
 even though they have never been down.

 I've googled a number of similar problems, but unfortunately no
 applicable solutions.

 Does anybody have any ideas what I could check?

I would find the relevant host entry in the file
/usr/local/nagios/var/objects.cache, then make sure you understand all
the directives in that host definition - by all means post it here too
if you want a group opinion.

Check that you don't have more than one contact defined having the
same email address.

Also, check the status history for that host and see if anything is
happening in-between those times when it is UP.  Maybe it's going DOWN
in-between but you're just not getting the DOWN alerts!

It would be useful to know a bit more about what you're seeing, for
example are these repeat emails occurring with a particular frequency?
  Do you get a whole bunch of them at once and then none for a while?
Do they eventually stop and if so after how many repeats?

hth,

Jim

--
Achieve unprecedented app performance and reliability
What every C/C++ and Fortran developer should know.
Learn how Intel has extended the reach of its next-generation tools
to help boost performance applications - inlcuding clusters.
http://p.sf.net/sfu/intel-dev2devmay
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