Christmas spam from RESERVED IANA adressblock ?
hello ladys and getlepersons just out of curiosity i looked a bit closer into this spammail header, because this company is really annoying and abusing a lot of internet citizens. Anfang der weitergeleiteten E-Mail: Von: maill...@ualadys.com Datum: 24. Dezember 2008 12:30:18 MEZ An: m...@let.de Betreff: E-Mail For You @ ualadys.com Return-Path: www-d...@web1.iispp.com Received: from mx2.mail.vrmd.de ([10.0.1.21]) by vm42.mail.vrmd.de (Cyrus v2.2.12-Invoca-RPM-2.2.12-9.RHEL4) with LMTPA; Wed, 24 Dec 2008 12:30:25 +0100 Received: from mx2.iispp.com ([76.74.250.247]) by mx2.mail.vrmd.de with esmtp (Exim 4.69) (envelope-from www-d...@web1.iispp.com) id 1LFRwW-00011o-DY for m...@let.de; Wed, 24 Dec 2008 12:30:25 +0100 Received: from web1.iispp.com (w1 [172.16.21.244]) by mx2.iispp.com (Postfix) with ESMTP id B71CF3504DB for m...@let.de; Wed, 24 Dec 2008 11:30:18 + (UTC) Received: by web1.iispp.com (Postfix, from userid 33) id A5C7917A405C; Wed, 24 Dec 2008 06:30:18 -0500 (EST) „Whois“ wurde gestartet … OrgName:Internet Assigned Numbers Authority OrgID: IANA Address:4676 Admiralty Way, Suite 330 City: Marina del Rey StateProv: CA PostalCode: 90292-6695 Country:US NetRange: 172.16.0.0 - 172.31.255.255 CIDR: 172.16.0.0/12 NetName:IANA-BBLK-RESERVED NetHandle: NET-172-16-0-0-1 Parent: NET-172-0-0-0-0 NetType:IANA Special Use NameServer: BLACKHOLE-1.IANA.ORG NameServer: BLACKHOLE-2.IANA.ORG Comment:This block is reserved for special purposes. Comment:Please see RFC 1918 for additional information. Comment:http://www.arin.net/reference/rfc/rfc1918.txt RegDate:1994-03-15 Updated:2007-11-27 OrgAbuseHandle: IANA-IP-ARIN OrgAbuseName: Internet Corporation for Assigned Names and Number OrgAbusePhone: +1-310-301-5820 OrgAbuseEmail: ab...@iana.org OrgTechHandle: IANA-IP-ARIN OrgTechName: Internet Corporation for Assigned Names and Number OrgTechPhone: +1-310-301-5820 OrgTechEmail: ab...@iana.org # ARIN WHOIS database, last updated 2008-12-23 19:10 # Enter ? for additional hints on searching ARIN's WHOIS database. so how is this possible ? merry christmas anyway Marc X-Sieve: CMU Sieve 2.2 Envelope-To: m...@let.de Delivery-Date: Wed, 24 Dec 2008 12:30:25 +0100 X-Id-From: 1000 X-Id-To: 238141 X-Mail-Id: 203714382 Mime-Version: 1.0 Content-Type: text/html Message-Id: 20081224113018.a5c7917a4...@web1.iispp.com X-Spam-Suspicion: No X-Purgate: Clean X-purgate-ID: 150741::081224123024-0FFB86C0-283E8BDE/0-0/0-1 X-purgate-Ad: For more information about eXpurgate please visit http://www.expurgate.net/ marc, You have new mail This is to notify you that you have received an E-Mail from View Photos DetailsIrina O #1000 Subject: Destiny has linked us... Date: 24 December 2008 To read the message go here: PLEASE, DO NOT REPLY TO THIS E-MAIL - FOLLOW THE LINK http://www.ualadys.com/view_mail.rpx?hash=a71d2600f032ece232a391296f5f071emid=203714382uid=238141 Thank you, ualadys.com Support Team Favorites ualadys.com 24x7 Call center United States +1 (315) 849-5814 United Kigdom +44 (315) 849-5814 Skype support : ualadys For any question in english about this site please call: +1 (212) 226-8900 Mon-Fri 9:00-16:00 (EST)
RE: Christmas spam from RESERVED IANA adressblock ?
Hi, It is private address space, like 10.0.0.0/8, completely valid for internal communication which it appears to be. Regards, Steve -Original Message- From: macbroadcast [mailto:m...@let.de] Sent: Wednesday, 24 December 2008 9:48 PM To: NANOG list Subject: Christmas spam from RESERVED IANA adressblock ? hello ladys and getlepersons just out of curiosity i looked a bit closer into this spammail header, because this company is really annoying and abusing a lot of internet citizens. Anfang der weitergeleiteten E-Mail: Von: maill...@ualadys.com Datum: 24. Dezember 2008 12:30:18 MEZ An: m...@let.de Betreff: E-Mail For You @ ualadys.com Return-Path: www-d...@web1.iispp.com Received: from mx2.mail.vrmd.de ([10.0.1.21]) by vm42.mail.vrmd.de (Cyrus v2.2.12-Invoca-RPM-2.2.12-9.RHEL4) with LMTPA; Wed, 24 Dec 2008 12:30:25 +0100 Received: from mx2.iispp.com ([76.74.250.247]) by mx2.mail.vrmd.de with esmtp (Exim 4.69) (envelope-from www-d...@web1.iispp.com) id 1LFRwW-00011o-DY for m...@let.de; Wed, 24 Dec 2008 12:30:25 +0100 Received: from web1.iispp.com (w1 [172.16.21.244]) by mx2.iispp.com (Postfix) with ESMTP id B71CF3504DB for m...@let.de; Wed, 24 Dec 2008 11:30:18 + (UTC) Received: by web1.iispp.com (Postfix, from userid 33) id A5C7917A405C; Wed, 24 Dec 2008 06:30:18 -0500 (EST) Whois wurde gestartet ... OrgName:Internet Assigned Numbers Authority OrgID: IANA Address:4676 Admiralty Way, Suite 330 City: Marina del Rey StateProv: CA PostalCode: 90292-6695 Country:US NetRange: 172.16.0.0 - 172.31.255.255 CIDR: 172.16.0.0/12 NetName:IANA-BBLK-RESERVED NetHandle: NET-172-16-0-0-1 Parent: NET-172-0-0-0-0 NetType:IANA Special Use NameServer: BLACKHOLE-1.IANA.ORG NameServer: BLACKHOLE-2.IANA.ORG Comment:This block is reserved for special purposes. Comment:Please see RFC 1918 for additional information. Comment:http://www.arin.net/reference/rfc/rfc1918.txt RegDate:1994-03-15 Updated:2007-11-27 OrgAbuseHandle: IANA-IP-ARIN OrgAbuseName: Internet Corporation for Assigned Names and Number OrgAbusePhone: +1-310-301-5820 OrgAbuseEmail: ab...@iana.org OrgTechHandle: IANA-IP-ARIN OrgTechName: Internet Corporation for Assigned Names and Number OrgTechPhone: +1-310-301-5820 OrgTechEmail: ab...@iana.org # ARIN WHOIS database, last updated 2008-12-23 19:10 # Enter ? for additional hints on searching ARIN's WHOIS database. so how is this possible ? merry christmas anyway Marc X-Sieve: CMU Sieve 2.2 Envelope-To: m...@let.de Delivery-Date: Wed, 24 Dec 2008 12:30:25 +0100 X-Id-From: 1000 X-Id-To: 238141 X-Mail-Id: 203714382 Mime-Version: 1.0 Content-Type: text/html Message-Id: 20081224113018.a5c7917a4...@web1.iispp.com X-Spam-Suspicion: No X-Purgate: Clean X-purgate-ID: 150741::081224123024-0FFB86C0-283E8BDE/0-0/0-1 X-purgate-Ad: For more information about eXpurgate please visit http://www.expurgate.net/ marc, You have new mail This is to notify you that you have received an E-Mail from View Photos DetailsIrina O #1000 Subject: Destiny has linked us... Date: 24 December 2008 To read the message go here: PLEASE, DO NOT REPLY TO THIS E-MAIL - FOLLOW THE LINK http://www.ualadys.com/view_mail.rpx?hash=a71d2600f032ece232a391296f5f07 1emid=203714382uid=238141 Thank you, ualadys.com Support Team Favorites ualadys.com 24x7 Call center United States +1 (315) 849-5814 United Kigdom +44 (315) 849-5814 Skype support : ualadys For any question in english about this site please call: +1 (212) 226-8900 Mon-Fri 9:00-16:00 (EST)
Re: Christmas spam from RESERVED IANA adressblock ?
Lots of networks use RFC1918 space _internally_, as iispp.com obviously does between their webmail server and their SMTP relay. It's no more suspicious than your own ISP's use of 10.0.1 between their MX and the mailstore to which your message was delivered. Recognizing this is pretty basic to reading SMTP headers. On Wed, 24 Dec 2008, macbroadcast wrote: hello ladys and getlepersons just out of curiosity i looked a bit closer into this spammail header, because this company is really annoying and abusing a lot of internet citizens. Anfang der weitergeleiteten E-Mail: Von: maill...@ualadys.com Datum: 24. Dezember 2008 12:30:18 MEZ An: m...@let.de Betreff: E-Mail For You @ ualadys.com Return-Path: www-d...@web1.iispp.com Received: from mx2.mail.vrmd.de ([10.0.1.21]) by vm42.mail.vrmd.de (Cyrus v2.2.12-Invoca-RPM-2.2.12-9.RHEL4) with LMTPA; Wed, 24 Dec 2008 12:30:25 +0100 Received: from mx2.iispp.com ([76.74.250.247]) by mx2.mail.vrmd.de with esmtp (Exim 4.69) (envelope-from www-d...@web1.iispp.com) id 1LFRwW-00011o-DY for m...@let.de; Wed, 24 Dec 2008 12:30:25 +0100 Received: from web1.iispp.com (w1 [172.16.21.244]) by mx2.iispp.com (Postfix) with ESMTP id B71CF3504DB for m...@let.de; Wed, 24 Dec 2008 11:30:18 + (UTC) Received: by web1.iispp.com (Postfix, from userid 33) id A5C7917A405C; Wed, 24 Dec 2008 06:30:18 -0500 (EST) Whois wurde gestartet OrgName:Internet Assigned Numbers Authority OrgID: IANA Address:4676 Admiralty Way, Suite 330 City: Marina del Rey StateProv: CA PostalCode: 90292-6695 Country:US NetRange: 172.16.0.0 - 172.31.255.255 CIDR: 172.16.0.0/12 NetName:IANA-BBLK-RESERVED NetHandle: NET-172-16-0-0-1 Parent: NET-172-0-0-0-0 NetType:IANA Special Use NameServer: BLACKHOLE-1.IANA.ORG NameServer: BLACKHOLE-2.IANA.ORG Comment:This block is reserved for special purposes. Comment:Please see RFC 1918 for additional information. Comment:http://www.arin.net/reference/rfc/rfc1918.txt RegDate:1994-03-15 Updated:2007-11-27 OrgAbuseHandle: IANA-IP-ARIN OrgAbuseName: Internet Corporation for Assigned Names and Number OrgAbusePhone: +1-310-301-5820 OrgAbuseEmail: ab...@iana.org OrgTechHandle: IANA-IP-ARIN OrgTechName: Internet Corporation for Assigned Names and Number OrgTechPhone: +1-310-301-5820 OrgTechEmail: ab...@iana.org # ARIN WHOIS database, last updated 2008-12-23 19:10 # Enter ? for additional hints on searching ARIN's WHOIS database. so how is this possible ? merry christmas anyway Marc X-Sieve: CMU Sieve 2.2 Envelope-To: m...@let.de Delivery-Date: Wed, 24 Dec 2008 12:30:25 +0100 X-Id-From: 1000 X-Id-To: 238141 X-Mail-Id: 203714382 Mime-Version: 1.0 Content-Type: text/html Message-Id: 20081224113018.a5c7917a4...@web1.iispp.com X-Spam-Suspicion: No X-Purgate: Clean X-purgate-ID: 150741::081224123024-0FFB86C0-283E8BDE/0-0/0-1 X-purgate-Ad: For more information about eXpurgate please visit http://www.expurgate.net/ marc, You have new mail This is to notify you that you have received an E-Mail from View Photos DetailsIrina O #1000 Subject: Destiny has linked us... Date: 24 December 2008 To read the message go here: PLEASE, DO NOT REPLY TO THIS E-MAIL - FOLLOW THE LINK http://www.ualadys.com/view_mail.rpx?hash=a71d2600f032ece232a391296f5f071emid=203714382uid=238141 Thank you, ualadys.com Support Team Favorites ualadys.com 24x7 Call center United States +1 (315) 849-5814 United Kigdom +44 (315) 849-5814 Skype support : ualadys For any question in english about this site please call: +1 (212) 226-8900 Mon-Fri 9:00-16:00 (EST) -- Jon Lewis | I route Senior Network Engineer | therefore you are Atlantic Net| _ http://www.lewis.org/~jlewis/pgp for PGP public key_
What to do when your ISP off-shores tech support
I've had difficulties reaching anyone with a brain at my DSL provider Verizon California. I can reliably ping the first hop from my home to the CO with a 25ms delay. But if I ping any other location, packets get dropped or significantly delayed. To me, this sounds like Verizon has an internal routing problem rather than a problem with my phone line. Note that it rained recently in our area and the cable vault in front of my is usually covered with stagnant water because the gutters don't drain it away. I have tried to explain this to tech support but they refuse to go off script, even the supervisors. They keep insisting on sending a tech to my home when I suggest this should be escalated to their network operations team. Anyhow, if I can reliably ping the first hop from my home, would that eliminate my telephone connection as part of the problem? Just a sanity check on my part. Thanks. matthew black california state university, long beach
RE: Christmas spam from RESERVED IANA adressblock ?
Do you put public IP addresses on every single device of yours? Or are some devices configured with private ranges for internal movement (public bridghead e-mail vs. internal databases?) Or is everything internal private, and you simply NAT for public accessible parts. Seeing those addresses in the the e-mail header of an application is not an indication of what is seen out on the 'Net. Just an indication of what that specific device saw. I would guess (hope?) that most, if not all, providers filter the RFC1918 space addresses from entering or leaving their networks unchecked. But just my two cents there... Scott -Original Message- From: macbroadcast [mailto:m...@let.de] Sent: Wednesday, December 24, 2008 6:48 AM To: NANOG list Subject: Christmas spam from RESERVED IANA adressblock ? hello ladys and getlepersons just out of curiosity i looked a bit closer into this spammail header, because this company is really annoying and abusing a lot of internet citizens. Anfang der weitergeleiteten E-Mail: Von: maill...@ualadys.com Datum: 24. Dezember 2008 12:30:18 MEZ An: m...@let.de Betreff: E-Mail For You @ ualadys.com Return-Path: www-d...@web1.iispp.com Received: from mx2.mail.vrmd.de ([10.0.1.21]) by vm42.mail.vrmd.de (Cyrus v2.2.12-Invoca-RPM-2.2.12-9.RHEL4) with LMTPA; Wed, 24 Dec 2008 12:30:25 +0100 Received: from mx2.iispp.com ([76.74.250.247]) by mx2.mail.vrmd.de with esmtp (Exim 4.69) (envelope-from www-d...@web1.iispp.com) id 1LFRwW-00011o-DY for m...@let.de; Wed, 24 Dec 2008 12:30:25 +0100 Received: from web1.iispp.com (w1 [172.16.21.244]) by mx2.iispp.com (Postfix) with ESMTP id B71CF3504DB for m...@let.de; Wed, 24 Dec 2008 11:30:18 + (UTC) Received: by web1.iispp.com (Postfix, from userid 33) id A5C7917A405C; Wed, 24 Dec 2008 06:30:18 -0500 (EST) Whois wurde gestartet . OrgName:Internet Assigned Numbers Authority OrgID: IANA Address:4676 Admiralty Way, Suite 330 City: Marina del Rey StateProv: CA PostalCode: 90292-6695 Country:US NetRange: 172.16.0.0 - 172.31.255.255 CIDR: 172.16.0.0/12 NetName:IANA-BBLK-RESERVED NetHandle: NET-172-16-0-0-1 Parent: NET-172-0-0-0-0 NetType:IANA Special Use NameServer: BLACKHOLE-1.IANA.ORG NameServer: BLACKHOLE-2.IANA.ORG Comment:This block is reserved for special purposes. Comment:Please see RFC 1918 for additional information. Comment:http://www.arin.net/reference/rfc/rfc1918.txt RegDate:1994-03-15 Updated:2007-11-27 OrgAbuseHandle: IANA-IP-ARIN OrgAbuseName: Internet Corporation for Assigned Names and Number OrgAbusePhone: +1-310-301-5820 OrgAbuseEmail: ab...@iana.org OrgTechHandle: IANA-IP-ARIN OrgTechName: Internet Corporation for Assigned Names and Number OrgTechPhone: +1-310-301-5820 OrgTechEmail: ab...@iana.org # ARIN WHOIS database, last updated 2008-12-23 19:10 # Enter ? for additional hints on searching ARIN's WHOIS database. so how is this possible ? merry christmas anyway Marc X-Sieve: CMU Sieve 2.2 Envelope-To: m...@let.de Delivery-Date: Wed, 24 Dec 2008 12:30:25 +0100 X-Id-From: 1000 X-Id-To: 238141 X-Mail-Id: 203714382 Mime-Version: 1.0 Content-Type: text/html Message-Id: 20081224113018.a5c7917a4...@web1.iispp.com X-Spam-Suspicion: No X-Purgate: Clean X-purgate-ID: 150741::081224123024-0FFB86C0-283E8BDE/0-0/0-1 X-purgate-Ad: For more information about eXpurgate please visit http://www.expurgate.net/ marc, You have new mail This is to notify you that you have received an E-Mail from View Photos DetailsIrina O #1000 Subject: Destiny has linked us... Date: 24 December 2008 To read the message go here: PLEASE, DO NOT REPLY TO THIS E-MAIL - FOLLOW THE LINK http://www.ualadys.com/view_mail.rpx?hash=a71d2600f032ece232a391296f5f 071emid=203714382uid=238141 Thank you, ualadys.com Support Team Favorites ualadys.com 24x7 Call center United States +1 (315) 849-5814 United Kigdom +44 (315) 849-5814 Skype support : ualadys For any question in english about this site please call: +1 (212) 226-8900 Mon-Fri 9:00-16:00 (EST)
Re: What to do when your ISP off-shores tech support
Matthew Black wrote: I've had difficulties reaching anyone with a brain at my DSL provider Verizon California. Switch to a local ISP with local tech support. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV
Re: What to do when your ISP off-shores tech support
In socal switch to dslextreme --Original Message-- From: Jay Hennigan To: Matthew Black Cc: nanog@nanog.org Subject: Re: What to do when your ISP off-shores tech support Sent: Dec 24, 2008 09:43 Matthew Black wrote: I've had difficulties reaching anyone with a brain at my DSL provider Verizon California. Switch to a local ISP with local tech support. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV Sent via BlackBerry from T-Mobile
Re: What to do when your ISP off-shores tech support
On 08.12.24 12:43, Jay Hennigan wrote: Matthew Black wrote: I've had difficulties reaching anyone with a brain at my DSL provider Verizon California. Switch to a local ISP with local tech support. bingo. i have multiple offices. in each case, i buy layers one and two from the copper/fiber monopoly and layer three from local folk with clue and caring: lavanet (hawai`i), infinitiy internet (pnw), and iij (tokyo, and yes i work for iij). local packet pushers with clue are not only better at layer three support and delivery, but they carry more weight with the hellco to get your layer one and two problem fixed. randy
RE: What to do when your ISP off-shores tech support
Cox Communications has fully on-shore support. Here in SD they are actually LOCAL. Their TS staff are responsive and courteous. I only wish their network were more reliable. (They're better than SBC in my experience, however.) -Original Message- From: chaim.rie...@gmail.com [mailto:chaim.rie...@gmail.com] Sent: Wednesday, December 24, 2008 9:47 AM To: Jay Hennigan; Matthew Black Cc: nanog@nanog.org Subject: Re: What to do when your ISP off-shores tech support In socal switch to dslextreme --Original Message-- From: Jay Hennigan To: Matthew Black Cc: nanog@nanog.org Subject: Re: What to do when your ISP off-shores tech support Sent: Dec 24, 2008 09:43 Matthew Black wrote: I've had difficulties reaching anyone with a brain at my DSL provider Verizon California. Switch to a local ISP with local tech support. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV Sent via BlackBerry from T-Mobile
Re: Christmas spam from RESERVED IANA adressblock ?
On Wed, Dec 24, 2008 at 6:48 AM, macbroadcast m...@let.de wrote: just out of curiosity i looked a bit closer into this spammail header, because this company is really annoying and abusing a lot of internet citizens. Received: from web1.iispp.com (w1 [172.16.21.244]) by mx2.iispp.com (Postfix) with ESMTP id B71CF3504DB for m...@let.de; Wed, 24 Dec 2008 11:30:18 + (UTC) CIDR: 172.16.0.0/12 NetName:IANA-BBLK-RESERVED so how is this possible ? Comment:Please see RFC 1918 for additional information. Comment:http://www.arin.net/reference/rfc/rfc1918.txt Asked and answered. Regards, Bill Herrin -- William D. Herrin her...@dirtside.com b...@herrin.us 3005 Crane Dr. .. Web: http://bill.herrin.us/ Falls Church, VA 22042-3004
Re: What to do when your ISP off-shores tech support
Randy Bush wrote: On 08.12.24 12:43, Jay Hennigan wrote: Matthew Black wrote: I've had difficulties reaching anyone with a brain at my DSL provider Verizon California. Switch to a local ISP with local tech support. bingo. Uh, ditto? Having left SoCal a couple of years ago, my data is a bit stale. However, I happily used XO+Covad in three separate locations (in SoCal). DSLExtreme also has (or at least had) a good reputation. Verizon sucks. In fact, since you are in the Long Beach area, they suck even more than they do other places. Vote with your feet. -- The histories of mankind are histories only of the higher classes. Thomas Malthus
Re: What to do when your ISP off-shores tech support
On Wed, 24 Dec 2008 09:51:41 -0800 Tomas L. Byrnes t...@byrneit.net wrote: Cox Communications has fully on-shore support. Here in SD they are actually LOCAL. Their TS staff are responsive and courteous. I only wish their network were more reliable. (They're better than SBC in my experience, however.) In Verizon land, residential customers do not have CLEC voice or DSL alternatives. We do not have Cox. Our area is served by Charter Communications who has the broadband cable monopoly. Verizon has the fiber monopoly with their FIOS. ATT fiber is not possible in Verizon land. Nobody competes against Verizon for residential service in Southern California. However, Charter cable customers can get dial tone and data services. matthew black e-mail postmaster bargaining unit 9 representative csueu chapter 315 network services BH-188 california state university, long beach 1250 bellflower boulevard long beach, ca 90840-0101 work phone: 562-985-5144
Re: What to do when your ISP off-shores tech support
Much easier said than done. Verizon has a small territory within Qwest's 14 state region -- it's in Grants Pass, Oregon. No local ISP partners with Verizon because it's hideously expensive and obviously not enough of a demand or even a big enough service area for an ISP to partner with VZ. Not sure where Mr. Black is from but he's probably in the same boat. Regards, Steve Jay Hennigan wroteth on 12/24/2008 9:43 AM: Matthew Black wrote: I've had difficulties reaching anyone with a brain at my DSL provider Verizon California. Switch to a local ISP with local tech support. -- Jay Hennigan - CCIE #7880 - Network Engineering - j...@impulse.net Impulse Internet Service - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV
Re: What to do when your ISP off-shores tech support
Matthew Black wrote: On Wed, 24 Dec 2008 09:51:41 -0800 Tomas L. Byrnes t...@byrneit.net wrote: Cox Communications has fully on-shore support. Here in SD they are actually LOCAL. In Verizon land, residential customers do not have CLEC voice or DSL alternatives. We do not have Cox. Our area is served by Charter Communications who has the broadband cable monopoly. Verizon has the fiber monopoly with their FIOS. ATT fiber is not possible in Verizon land. Nobody competes against Verizon for residential service in Southern California. Sir, both COVAD and DSLExtreme beg to differ. Seriously. I just checked. -- The histories of mankind are histories only of the higher classes. Thomas Malthus
Re: What to do when your ISP off-shores tech support
On Wed, 24 Dec 2008 10:10:33 -0800 Etaoin Shrdlu shr...@deaddrop.org wrote: Matthew Black wrote: On Wed, 24 Dec 2008 09:51:41 -0800 Tomas L. Byrnes t...@byrneit.net wrote: Cox Communications has fully on-shore support. Here in SD they are actually LOCAL. In Verizon land, residential customers do not have CLEC voice or DSL alternatives. We do not have Cox. Our area is served by Charter Communications who has the broadband cable monopoly. Verizon has the fiber monopoly with their FIOS. ATT fiber is not possible in Verizon land. Nobody competes against Verizon for residential service in Southern California. Sir, both COVAD and DSLExtreme beg to differ. Seriously. I just checked. -- The histories of mankind are histories only of the higher classes. Thomas Malthus Going through COVAD's interactive DSL chooser, there are no options for RESIDENTIAL service. http://covad.com/web/index.html DSLextreme is charging a higher price than Verizon and I suspect they are simply reselling Verizon's DSL rather than connecting my copper to their network. That's hardly what I consider CLEC service. I could be wrong and would switch if I could. But I don't see them offering voice and that's why I conclude they are reselling Verizon's DSL service. matthew black california state university, long beach
RE: What to do when your ISP off-shores tech support
-Original Message- From: Matthew Black [mailto:bl...@csulb.edu] Sent: Wednesday, December 24, 2008 10:32 AM To: Etaoin Shrdlu; nanog@nanog.org Subject: Re: What to do when your ISP off-shores tech support On Wed, 24 Dec 2008 10:10:33 -0800 Etaoin Shrdlu shr...@deaddrop.org wrote: Matthew Black wrote: On Wed, 24 Dec 2008 09:51:41 -0800 Tomas L. Byrnes t...@byrneit.net wrote: Cox Communications has fully on-shore support. Here in SD they are actually LOCAL. In Verizon land, residential customers do not have CLEC voice or DSL alternatives. We do not have Cox. Our area is served by Charter Communications who has the broadband cable monopoly. Verizon has the fiber monopoly with their FIOS. ATT fiber is not possible in Verizon land. Nobody competes against Verizon for residential service in Southern California. Sir, both COVAD and DSLExtreme beg to differ. Seriously. I just checked. -- The histories of mankind are histories only of the higher classes. Thomas Malthus Going through COVAD's interactive DSL chooser, there are no options for RESIDENTIAL service. http://covad.com/web/index.html DSLextreme is charging a higher price than Verizon and I suspect they are simply reselling Verizon's DSL rather than connecting my copper to their network. That's hardly what I consider CLEC service. I could be wrong and would switch if I could. But I don't see them offering voice and that's why I conclude they are reselling Verizon's DSL service. matthew black california state university, long beach They are probably using Verizon for the local loop, but they also hopefully have their own DSLAM's and Layer 3 network to transport your data. That would be a good question to ask them. It sounds like you have a price/quality issue going on. Do you want to pay a little more for better service? If price is your main qualifier then you may be stuck vis a vis quality. Mike PGP.sig Description: PGP signature
Re: What to do when your ISP off-shores tech support
Actually the resell sbc primarily. Sent via BlackBerry from T-Mobile -Original Message- From: Matthew Black bl...@csulb.edu Date: Wed, 24 Dec 2008 10:31:42 To: Etaoin Shrdlushr...@deaddrop.org; nanog@nanog.org Subject: Re: What to do when your ISP off-shores tech support On Wed, 24 Dec 2008 10:10:33 -0800 Etaoin Shrdlu shr...@deaddrop.org wrote: Matthew Black wrote: On Wed, 24 Dec 2008 09:51:41 -0800 Tomas L. Byrnes t...@byrneit.net wrote: Cox Communications has fully on-shore support. Here in SD they are actually LOCAL. In Verizon land, residential customers do not have CLEC voice or DSL alternatives. We do not have Cox. Our area is served by Charter Communications who has the broadband cable monopoly. Verizon has the fiber monopoly with their FIOS. ATT fiber is not possible in Verizon land. Nobody competes against Verizon for residential service in Southern California. Sir, both COVAD and DSLExtreme beg to differ. Seriously. I just checked. -- The histories of mankind are histories only of the higher classes. Thomas Malthus Going through COVAD's interactive DSL chooser, there are no options for RESIDENTIAL service. http://covad.com/web/index.html DSLextreme is charging a higher price than Verizon and I suspect they are simply reselling Verizon's DSL rather than connecting my copper to their network. That's hardly what I consider CLEC service. I could be wrong and would switch if I could. But I don't see them offering voice and that's why I conclude they are reselling Verizon's DSL service. matthew black california state university, long beach
Re: What to do when your ISP off-shores tech support
On Wed, Dec 24, 2008 at 09:43:20AM -0800, Jay Hennigan wrote: Matthew Black wrote: I've had difficulties reaching anyone with a brain at my DSL provider Verizon California. Switch to a local ISP with local tech support. Actually, and I know this kind of experience is really subjective, but lately I have been getting better service from residents of India via web-based chat tools than I have been getting from residents of the US via telephone. At the same company. My impression as a customer is that only one of these two individuals genuinely wanted to do or keep the job they were given, and desired to do it well. That's really what you should be looking for, locality is irrelevant. -- Ash bugud-gul durbatuluk agh burzum-ishi krimpatul. Why settle for the lesser evil? https://secure.isc.org/store/t-shirt/ -- David W. HankinsIf you don't do it right the first time, Software Engineeryou'll just have to do it again. Internet Systems Consortium, Inc. -- Jack T. Hankins pgpOyocNFm1nW.pgp Description: PGP signature
RE: What to do when your ISP off-shores tech support
Sounds like a business opportunity to me. Given any thought to Sprint EV-DO? -Original Message- From: Matthew Black [mailto:bl...@csulb.edu] Sent: Wednesday, December 24, 2008 10:02 AM To: Tomas L. Byrnes; chaim.rie...@gmail.com; Jay Hennigan Cc: nanog@nanog.org Subject: Re: What to do when your ISP off-shores tech support On Wed, 24 Dec 2008 09:51:41 -0800 Tomas L. Byrnes t...@byrneit.net wrote: Cox Communications has fully on-shore support. Here in SD they are actually LOCAL. Their TS staff are responsive and courteous. I only wish their network were more reliable. (They're better than SBC in my experience, however.) In Verizon land, residential customers do not have CLEC voice or DSL alternatives. We do not have Cox. Our area is served by Charter Communications who has the broadband cable monopoly. Verizon has the fiber monopoly with their FIOS. ATT fiber is not possible in Verizon land. Nobody competes against Verizon for residential service in Southern California. However, Charter cable customers can get dial tone and data services. matthew black e-mail postmaster bargaining unit 9 representative csueu chapter 315 network services BH-188 california state university, long beach 1250 bellflower boulevard long beach, ca 90840-0101 work phone: 562-985-5144
RE: What to do when your ISP off-shores tech support
The 5GB/month cutoff would be a bit of a damper there... – S -Original Message- From: Tomas L. Byrnes t...@byrneit.net Sent: Wednesday, December 24, 2008 12:58 To: Matthew Black bl...@csulb.edu; chaim.rie...@gmail.com chaim.rie...@gmail.com; Jay Hennigan j...@west.net Cc: nanog@nanog.org nanog@nanog.org Subject: RE: What to do when your ISP off-shores tech support Sounds like a business opportunity to me. Given any thought to Sprint EV-DO? -Original Message- From: Matthew Black [mailto:bl...@csulb.edu] Sent: Wednesday, December 24, 2008 10:02 AM To: Tomas L. Byrnes; chaim.rie...@gmail.com; Jay Hennigan Cc: nanog@nanog.org Subject: Re: What to do when your ISP off-shores tech support On Wed, 24 Dec 2008 09:51:41 -0800 Tomas L. Byrnes t...@byrneit.net wrote: Cox Communications has fully on-shore support. Here in SD they are actually LOCAL. Their TS staff are responsive and courteous. I only wish their network were more reliable. (They're better than SBC in my experience, however.) In Verizon land, residential customers do not have CLEC voice or DSL alternatives. We do not have Cox. Our area is served by Charter Communications who has the broadband cable monopoly. Verizon has the fiber monopoly with their FIOS. ATT fiber is not possible in Verizon land. Nobody competes against Verizon for residential service in Southern California. However, Charter cable customers can get dial tone and data services. matthew black e-mail postmaster bargaining unit 9 representative csueu chapter 315 network services BH-188 california state university, long beach 1250 bellflower boulevard long beach, ca 90840-0101 work phone: 562-985-5144
Re: What is the most standard subnet length on internet
On Tue, Dec 23, 2008 at 08:25:40AM -0600, Alex H. Ryu wrote: Also one of the reason why not putting default route may be because of recursive lookup from routing table. If you have multi-homed site within your network with static route, and if you use next-hop IP address instead of named interface, you will see the problem when you have default route in routing table. For an example, if you have ip route 1.0.0.0 255.0.0.0 2.2.2.2. If the interface for 2.2.2.2 is down, 1.0.0.0/8 will be still be in the routing table because 2.2.2.2 can be reached via default route (0.0.0.0/0) from routing table recursive lookup. Therefore the traffic for 1.0.0.0/8 will be forwarded to 0.0.0.0/0 next-hop ip address, and customer fail-over scenario will not be working at all. Only way to resolve this problem is... Actually three... 1) Use named interface such as serial 1/0 instead of x.x.x.x IP next-hop address. But sometimes this is not an option if you use ethernet circuit or something like Broadcast or NBMA network. ip route 1.0.0.0 255.0.0.0 fa0/0 2.2.2.2 -- Brett
RE: What is the most standard subnet length on internet
In case anyone cares... From my router's perspective: /1 0 /2 0 /3 0 /4 0 /5 0 /6 0 /7 0 /8 20 /9 9 /10 20 /11 53 /12 159 /13 310 /14 560 /15 1,096 /16 10,235 /17 4,461 /18 7,593 /19 16,284 /20 19,075 /21 18,598 /22 23,941 /23 24,615 /24 144,832 /25 1 /26 1 /27 1 /28 3 /29 1 /30 1,234 /31 13 /32 23 Total 273,138 No, I wasn't bored enough to count them by hand. JUNOS has a count feature. :) Scott -Original Message- From: Jon Lewis [mailto:jle...@lewis.org] Sent: Monday, December 22, 2008 8:12 PM To: Seth Mattinen Cc: NANOG list Subject: Re: What is the most standard subnet length on internet On Mon, 22 Dec 2008, Seth Mattinen wrote: Anyone running a platform that can't take a full table would apply such a filter to weed out anyone who likes to announce all of their space as /24's for traffic engineering. If one does that and doesn't announce the aggregate as well, one could find themselves facing random black holes. There's no if about it. Months ago when I and others were looking into this, we found plenty of examples of networks with /19s, /20s, etc. announcing only the /24 deaggregates. If you plan to filter these people and have customers to answer to, you'll need to point default at someone who's not filtering them. -- Jon Lewis | I route Senior Network Engineer | therefore you are Atlantic Net| _ http://www.lewis.org/~jlewis/pgp for PGP public key_
Re: What to do when your ISP off-shores tech support
Tomas L. Byrnes wrote: Sounds like a business opportunity to me. Given any thought to Sprint EV-DO? You can not seriously consider a 3G technology as broadband replacement. It is midband at best, especially because there is no control on contention. Kind regards, Martin List-Petersen Airwire -- Airwire - Ag Nascadh Pobal an Iarthar http://www.airwire.ie Phone: 091-865 968
Re: What to do when your ISP off-shores tech support
Etaoin Shrdlu wrote: Randy Bush wrote: On 08.12.24 12:43, Jay Hennigan wrote: Matthew Black wrote: I've had difficulties reaching anyone with a brain at my DSL provider Verizon California. Switch to a local ISP with local tech support. bingo. Uh, ditto? Having left SoCal a couple of years ago, my data is a bit stale. However, I happily used XO+Covad in three separate locations (in SoCal). DSLExtreme also has (or at least had) a good reputation. Verizon sucks. In fact, since you are in the Long Beach area, they suck even more than they do other places. Vote with your feet. I am pretty sure that COVAD is offshore now
Re: What to do when your ISP off-shores tech support
Roy wrote: Etaoin Shrdlu wrote: ...However, I happily used XO+Covad in three separate locations (in SoCal). DSLExtreme also has (or at least had) a good reputation. Verizon sucks. In fact, since you are in the Long Beach area, they suck even more than they do other places. Vote with your feet. I am pretty sure that COVAD is offshore now Might be, but the quality of customer service was the issue, I believe, not just where it was located (at least I hope that wasn't the only objection). I think Mr. Black has already made plain that cost is an issue, in any case. I used to have the lowest business class they provided (even though it was just to my house). Currently, I am the only customer for my local ISP with the service level I have, going to a residential address. We all spend our $$$ on what's important to us. Packets are important to me. I like 'em. -- Debugging is twice as hard as writing the code in the first place. Therefore, if you write the code as cleverly as possible, you are, by definition, not smart enough to debug it. Brian W. Kernighan
RE: What to do when your ISP off-shores tech support
Hence my positing that there was a business opportunity, for real wireless broadband. He's in Long Beach CA. The Verizon service are in So-Cal is actually many of the most affluent communities. Nollaig Shona Duit! -Original Message- From: Martin List-Petersen [mailto:mar...@airwire.ie] Sent: Wednesday, December 24, 2008 11:06 AM To: Tomas L. Byrnes Cc: nanog@nanog.org Subject: Re: What to do when your ISP off-shores tech support Tomas L. Byrnes wrote: Sounds like a business opportunity to me. Given any thought to Sprint EV-DO? You can not seriously consider a 3G technology as broadband replacement. It is midband at best, especially because there is no control on contention. Kind regards, Martin List-Petersen Airwire -- Airwire - Ag Nascadh Pobal an Iarthar http://www.airwire.ie Phone: 091-865 968
Re: What to do when your ISP off-shores tech support
Matthew Black wrote: Going through COVAD's interactive DSL chooser, there are no options for RESIDENTIAL service. http://covad.com/web/index.html DSLextreme is charging a higher price than Verizon and I suspect they are simply reselling Verizon's DSL rather than connecting my copper to their network. That's hardly what I consider CLEC service. I could be wrong and would switch if I could. But I don't see them offering voice and that's why I conclude they are reselling Verizon's DSL service. You get what you pay for (most of the time). Most locals do resell the ILEC service. However, they have more access to the ILEC than you do (bigger customer and all that), and they take over at layer 2. If you think you'll get worse service from a local ISP because they aren't a CLEC, you'd be dead wrong. ~Seth
HUMOR: NANOG stop the economic downturn :-)
Heard this on NPR's All Things Considered today... Get busy people! :-) http://www.npr.org/templates/story/story.php?storyId=98694231 Poet on Call by Andrei Codrescu The Machines Haven't Taken Over All Things Considered, December 24, 2008 With one pull of a switch, the ocean of junk that spilled out of my mailbox every day, was swooshed back into the speechless abyss. If you had asked me before this news, what hand human or divine could stop spam, I'd have answered like Heraclitus, Who can stop the sea from rising? It turns out that somebody before a keyboard can, thank you. There is hope. Machines haven't yet taken over. If it's that easy to stop what seemed like unstoppable, why can't other seemingly unstoppable human-generated and computer-driven phenomena be switched off the same way? Why isn't somebody pulling the switch on the collapsing world trade going on in the cracks between time zones? What's going on while I sleep and my retirement money slips down some unfathomable hole? Why don't the providers capable of such cosmic gestures as making the spam-ocean vanish, not exercise their benevolent force against other oceans that threaten us: the automatic unfair trades, the silent streams of world capital vanishing into invisible dead zones, the globe-circling panics? -- Steve Equal bytes for women.
Re: What to do when your ISP off-shores tech support
Uh, ditto? Having left SoCal a couple of years ago, my data is a bit stale. However, I happily used XO+Covad in three separate locations (in SoCal). DSLExtreme also has (or at least had) a good reputation. Verizon sucks. In fact, since you are in the Long Beach area, they suck even more than they do other places. Vote with your feet. I am pretty sure that COVAD is offshore now Last time I talked to them the helpdesk people were Canadian. That's for T1s; I'm not sure if they do DSL support in the same location. -- Dave Pooser, ACSA Manager of Information Services Alford Media http://www.alfordmedia.com
Re: Christmas spam from RESERVED IANA adressblock ?
On Wed, Dec 24, 2008 at 11:38 AM, Scott Morris s...@emanon.com wrote: I would guess (hope?) that most, if not all, providers filter the RFC1918 space addresses from entering or leaving their networks unchecked. But just my two cents there... All sites (not just providers) should, but many just don't do what they should. In some cases it may not even be practical for people to do what they should (due to poor software/hardware, or the poor availability of IPv4 addresses) RFC1918 addresses should also never be found in mail headers of any messages being exchanged over the internet.. For the very reason that it creates this confusion. Another case of many implementations not doing anything close to what they should. RFC1918 says on page 4: Indirect references to such addresses should be contained within the enterprise. Prominent examples of such references are DNS Resource Records and other information referring to internal private addresses. In particular, Internet service providers should take measures to prevent such leakage. Private IPs in mail headers are just fine inside the enterprise, but messages with headers referencing private IPs should not be exchanged over the internet. RC1918 specifically says indirect references should not leave the enterprise. The only thing that would be worse or more confusing to other sites would be to not add a mail header at all, or to use a real IP address shared by other hosts that use 1918 addresses on the LAN. Mail servers that deal with internet mail should always add headers that contain a distinct public IP address that belongs to that mail server, for distinctively showing any abuse or mail server problem, even if all access to that public IP is actually blocked by a firewall. Not sharing mail server public IPs isn't part of the RFC1918 though, it's just the right way(TM). -- -J
Re: Christmas spam from RESERVED IANA adressblock ?
James Hess wrote: RFC1918 addresses should also never be found in mail headers of any messages being exchanged over the internet.. One need to understand the Received: headers and their order. Private address space is perfectly legitimate. Very common in the early part of transport and often seen in the last delivery in large organisations that have multiple distributed SMTP servers. What is important is for a recipient to know which Received: header he can trust. The only IP address you can trust are the one inside your own organisation, and the IP address that sent the message to your organisation. All other Received: headers below that to be considered fake unless proven otherwise. In the above case, it appears that the message arrived within the organisation from a public IP address, and then was sent to another host within the organisation via private address space. It is also important to note that the topmost header was able to reverse translate the 10.*.*.* IP which implies that it was internal to the organisation, using an internal DNS server which makes it more legitimate since it is within that organisation.
