Re: Outgoing SMTP Servers

2011-10-27 Thread Bjørn Mork
Mark Andrews ma...@isc.org writes:
 In message 4ea8a021.9000...@blakjak.net, Mark Foster writes:

 Why? It's a reasonable position; end users in the generic sense are
 sending to whatever their client has set up for SMTP, fire-and-forget.  
 Again, I feel like folks are taking their relatively complicated
 use-cases and treating them as the norm.

 It's ths whole attitude that end users are incapable on doing thing
 correctly.   Most user are prefectly fine with having their mail
 go through a ISP's servers but there are exceptions and when people
 start say only a ISP can do this or only business need this by
 BS detector goes off because individuals do need to do the same
 sorts of things.

Yes.  Moving behind the BS, it's most likely a well calculated
difference between designing a product for 99% of the users or going for
the full 100%.  The problem is that some of the less technical ISP staff,
who often are involved in product definitons or financial and marketing
decisions, will think that 99% is everyone :-)

FWIW, we've been running a 25/tcp filter by default for a few years now,
offering a knob to turn it off from the start.  The knob is one of very
few settings the users are offered in their self-service web UI, along
with change my password, upgrade my account and similar.  Disabling
the filter is of course free of charge. And when initially enabling the
filter, all users were informed about the possibility to turn it off.

Current status is that approx 1% of our users have disabled the filter
so far.  I assume most of them did so because they actually need access
to port 25/tcp, but some may have just turned it off to see what
happened and forgot about it. Filters will rarely be enabled again when
first disabled, as disabled filters naturally are unnoticable. This
makes the number of users disabling any given filter service aggregate
over time.

Anyway, that's the number we see. YMMV

Whether that 1% of users are important to you or not will probably
depend on a lot of factors.  But I believe it's safe to say that those
users can be classified as power users, who will have a much higher
tendency to buy more expensive products and to discuss their their ISP
experiences with other power users.  This makes them a lot more valuable
than the number itself would indicate.



Bjørn



Re: Outgoing SMTP Servers

2011-10-27 Thread Bjørn Mork
Owen DeLong o...@delong.com writes:
 On Oct 26, 2011, at 8:07 PM, Scott Howard wrote:

 As much as some ISPs still resist blocking port 25 for residential
 customers, it does have a major impact on the volume of spam leaving
 your network.  I've worked with numerous ISPs as they have gone
 through the process of blocking port 25 outbound. In every case the
 number of end-user complaints has been low enough to be basically
 considered background noise, but the benefits have been significant -
 including one ISP who removed not only themselves but also their
 entire country from most of the 'Top 10 Spammers' list when they did
 it!
 

 Blocking outbound port 25 would not reduce the already infinitesimal
 volume of spam leaving my network in the least. It would, however,
 block a lot of legitimate traffic.

 No thanks.

I understand that.  But you may want to say Yes, please to having port
25 blocked by default while having the ability to turn that filter off.


As a residential user, the IP address you use to connect to MXs will
inevitably be one carved out of a pool allocated to residential users.
This is completely independent of whether you are using IPv4 or IPv6, or
having static or dynamic addresses.  You buy a residential product = 
you get a residential address. 

What that means to you, is that the filters running on all the MXs
around the world will classify *you* based on the observed behaviour of
all the residential customers of your ISP (among other factors of
course, but that's not relevant for this discussion).  If your ISP
offers an open port 25 to everyone policy, then you may experience that
your legitimate traffic drowns in a large volume of worm or virus
initiated traffic, making a number of MXs drop your traffic with the
rest of the bunch.

If, on the other hand, your ISP block port 25 by default and let you
disable the filter, then your traffic will probably account for a
significant part of the traffic the MXs of the world see from that
address pool.  This increases the probability that they classify the
pool as friendly, and end up accepting your traffic.

Most MXs will probably have a sane enough policy to make them accept your
mail in either case.  But some won't. And as I'm sure you are aware of:
You can influence your local policy by choosing your ISP, but you can
rarely influence the policies of the MXs you want to talk to.

That's why you would want to say yes, please to the filter by default
but offer a disable knob service.



Bjørn



Recommendation for customer monitoring network tool/portal for a large ISP

2011-10-27 Thread Alex Nderitu

Hello,
What solutions do you guys in the fixed network business/ISPs use to 
provide customer portals for network KPI reporting to customers in a 
fixed network on real time basis. The KPI in question are network 
availability, utilization, memory/cpu of managed routers/firewall, 
jitter, packet loss etc in a multi vendor environment.



What would you recommend especially in the licensed/supported options 
and not the free ones like Zabbix, Cacti, MRTG etc. This solution should 
scale well for hundreds of thousand of clients.


We have been using Orion NPM and it pretty much does the job but would 
wish to move to something more scalable for SP environment.


Regards,
Alex.





Re: Recommendation for customer monitoring network tool/portal for a large ISP

2011-10-27 Thread Leigh Porter
I looked at Statseeker a while back and it was very good. 

-- 
Leigh


On 27 Oct 2011, at 09:47, Alex Nderitu nderitua...@gmail.com wrote:

 Hello,
 What solutions do you guys in the fixed network business/ISPs use to provide 
 customer portals for network KPI reporting to customers in a fixed network on 
 real time basis. The KPI in question are network availability, utilization, 
 memory/cpu of managed routers/firewall, jitter, packet loss etc in a multi 
 vendor environment.
 
 
 What would you recommend especially in the licensed/supported options and not 
 the free ones like Zabbix, Cacti, MRTG etc. This solution should scale well 
 for hundreds of thousand of clients.
 
 We have been using Orion NPM and it pretty much does the job but would wish 
 to move to something more scalable for SP environment.
 
 Regards,
 Alex.
 
 
 
 
 __
 This email has been scanned by the MessageLabs Email Security System.
 For more information please visit http://www.messagelabs.com/email 
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RE: Outgoing SMTP Servers

2011-10-27 Thread Brian Johnson
I find that large network providers have less issues with this issue.

As a small regional provider, implementing a sane port 25 filter has saved us 
a lot of money and customer headaches over the years. Our costs would be much 
higher if we could not save labor hours by implementing this. Possibly making 
service costs even more prohibitive. Pre implementation of these filters we had 
lower customer satisfaction, and were contemplating hiring more people to 
handle the labor load, due to UCE issues.

It is interesting that some people who fully understand that the Internet is 
composed of many networks run by people with different interests can say what 
is best for the Internet as a whole. How my organization (or yours or anybody 
else's) runs our network, is between us and our paying users.

But this thread has been interesting to follow. :)

 - Brian J.



-Original Message-
From: Owen DeLong [mailto:o...@delong.com]
Sent: Wednesday, October 26, 2011 11:42 PM
To: Scott Howard
Cc: nanog@nanog.org
Subject: Re: Outgoing SMTP Servers


On Oct 26, 2011, at 8:07 PM, Scott Howard wrote:

 On Tue, Oct 25, 2011 at 2:49 AM, Owen DeLong o...@delong.com
wrote:
 Interesting... Most people I know run the same policy on 25 and 587 these
 days...

 to-local-domain, no auth needed.
 relay, auth needed.

 auth required == TLS required.

 Anything else on either port seems not best practice to me.

 RFC 5068 covers the best practice, and it's not what you've got above.

 Allowing unauthenticated inbound mail on port 587 defeats the entire
purpose of blocking port 25 - the front door is now closed to spammers, but
you've left the back door open! (Security through obscurity saves you here in
that spammers rarely use port 587 - yet).  There isn't a single situations 
where
you should be expecting an unauthenticated inbound message on the
'Submission' port (is, 587)

I still believe that that RFC is not correct. That blocking port 25 has too 
much
collateral damage
and is not a best practice.

As such, you are correct, I am not following RFC 5068. A certain amount of
spam does hit my
system, but, the hosts that deliver it are identified and blocked reasonably
quickly.

 As much as some ISPs still resist blocking port 25 for residential 
 customers, it
does have a major impact on the volume of spam leaving your network.  I've
worked with numerous ISPs as they have gone through the process of
blocking port 25 outbound. In every case the number of end-user complaints
has been low enough to be basically considered background noise, but the
benefits have been significant - including one ISP who removed not only
themselves but also their entire country from most of the 'Top 10 Spammers'
list when they did it!


Blocking outbound port 25 would not reduce the already infinitesimal volume
of spam leaving my network in the least. It would, however, block a lot of
legitimate traffic.

No thanks.

Owen




Re: Colocation providers and ACL requests

2011-10-27 Thread Keegan Holley
2011/10/26 Jay Ashworth j...@baylink.com

 - Original Message -
  From: Keegan Holley keegan.hol...@sungard.com

   - Original Message -
From: Keegan Holley keegan.hol...@sungard.com
  
I'm assuming colo means hosting, and the OP misspoke. Most colo
providers
don't provide active network for colo (as in power and rack only)
   customers.
  
   Most?
 
  I'm sure there are exceptions to that rule. It's better than YMMV.

 Perhaps I look at a different category of colo provider, then, but I'm
 accustomed to seeing it be well up into double-digit percentage of the ones
 I've ever looked at.

 Hosting, to me, means provider's hardware, not just local blended
 bandwidth.


 I think you may have misunderstood me. I mean local blended bandwidth to be
a colo provider offering extra services.  Hosting is provider hardware and
there should be a certain level of quality to the services and operation.  A
colo provider providing the same service as either courtesy access or a low
cost alternative to access from an ISP wouldn't be held to the same standard
for obvious reasons.  There's also virtual hosting which can be nothing
other than local blended bandwidth.  But none of those webfarm types would
be on a list like this right?? ;)


Re: Outgoing SMTP Servers

2011-10-27 Thread Valdis . Kletnieks
On Thu, 27 Oct 2011 13:53:34 -, Brian Johnson said:

 It is interesting that some people who fully understand that the Internet is
 composed of many networks run by people with different interests can say what
 is best for the Internet as a whole. How my organization (or yours or anybody
 else's) runs our network, is between us and our paying users.

The fact that a behavior is best for your network does in no way, shape, or
form, say anything about what's best for the Internet as a whole.  In fact,
it's well-understood that there are entire classes of behaviors that are
optimal for single actors, but fail when deployed widely.

https://en.wikipedia.org/wiki/Tragedy_of_the_commons



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Description: PGP signature


Re: Outgoing SMTP Servers

2011-10-27 Thread Robert Bonomi

On Thu, 27 Oct 2011 13:53:34 -, Brian Johnson said:

 It is interesting that some people who fully understand that the Internet is
 composed of many networks run by people with different interests can say what
 is best for the Internet as a whole. How my organization (or yours or anybody
 else's) runs our network, is between us and our paying users.

That claim is true *ONLY* to the extent that 'how your organization runs
your network' does _not_ have an adverse effect on other peoples networks.

The fact of the matter is that you do not have a viable business without 
the collective 'tolerance'/'approval' of the rest of the world.  

You, and your organization, need them far more than they need you.

_How_ you pro-actively ensure spam does not exit from your network IS your
business.

That you *do* do so _is_ within the action purveiw of the 'rest of the world'.

Doing so requires that you _actively_ monitor the behavior of your customers
and have 'ways and means' in place to (a) detect, and (b) _stop_ immediately
upon detection, such abusive behavior by your customers.

One of the 'easiest', and most _cost-effective_ ways of doing so *is* to 
force all outgoing mail from your customers through a 'choke point' for
examination/filtering/blckcing. 

The simplest way of doing that, *without* running afoul of 'wiretapping'
statutes. is to require, by policy and by blocking direct external access,
that customer out-bound email traffic go through your servers, and doing 
the necessary 'inspection' there.





RE: Outgoing SMTP Servers

2011-10-27 Thread Brian Johnson
-Original Message-
From: valdis.kletni...@vt.edu [mailto:valdis.kletni...@vt.edu]
Sent: Thursday, October 27, 2011 10:24 AM
To: Brian Johnson
Cc: nanog@nanog.org
Subject: Re: Outgoing SMTP Servers

On Thu, 27 Oct 2011 13:53:34 -, Brian Johnson said:

 It is interesting that some people who fully understand that the Internet is
 composed of many networks run by people with different interests can say
what
 is best for the Internet as a whole. How my organization (or yours or
anybody
 else's) runs our network, is between us and our paying users.

The fact that a behavior is best for your network does in no way, shape, or
form, say anything about what's best for the Internet as a whole.  In fact,
it's well-understood that there are entire classes of behaviors that are
optimal for single actors, but fail when deployed widely.

https://en.wikipedia.org/wiki/Tragedy_of_the_commons

So... I'm in complete agreement with your statement, but The Wikipedia 
reference is not pertinent (and a little sophomoric). :)





RE: Outgoing SMTP Servers

2011-10-27 Thread Brian Johnson
-Original Message-
From: Robert Bonomi [mailto:bon...@mail.r-bonomi.com]
Sent: Thursday, October 27, 2011 12:50 PM
To: nanog@nanog.org
Subject: Re: Outgoing SMTP Servers


On Thu, 27 Oct 2011 13:53:34 -, Brian Johnson said:

 It is interesting that some people who fully understand that the Internet is
 composed of many networks run by people with different interests can say
what
 is best for the Internet as a whole. How my organization (or yours or
anybody
 else's) runs our network, is between us and our paying users.

That claim is true *ONLY* to the extent that 'how your organization runs
your network' does _not_ have an adverse effect on other peoples networks.

The fact of the matter is that you do not have a viable business without
the collective 'tolerance'/'approval' of the rest of the world.


OK.

You, and your organization, need them far more than they need you.


Argumentative and unnecessary.

_How_ you pro-actively ensure spam does not exit from your network IS your
business.

That you *do* do so _is_ within the action purveiw of the 'rest of the world'.


Judge me as you will. My customers will determine if I change this policy. 
Their judgment is all that matters in this circumstance as the external 
Internet community has the access that the Internet community needs relative to 
this instance.

Doing so requires that you _actively_ monitor the behavior of your
customers
and have 'ways and means' in place to (a) detect, and (b) _stop_ immediately
upon detection, such abusive behavior by your customers.

One of the 'easiest', and most _cost-effective_ ways of doing so *is* to
force all outgoing mail from your customers through a 'choke point' for
examination/filtering/blckcing.

The simplest way of doing that, *without* running afoul of 'wiretapping'
statutes. is to require, by policy and by blocking direct external access,
that customer out-bound email traffic go through your servers, and doing
the necessary 'inspection' there.



I think you support my position, but I could be convinced otherwise. :)

Be careful with you punctuation. I got lost a few times there :)

- Brian



Re: XSServer / Taking down a spam friendly provider

2011-10-27 Thread Richard Kulawiec
On Wed, Oct 26, 2011 at 08:22:53PM -0400, Chris wrote:
 For folks who say hosting companies are not helpful: Linode, Amazon,
 BurstNET, Ubiquity Servers and others are extremely responsive to
 abuse complaints.

Burstnet is one of the filthiest sewers on the entire Internet.  Has been
for many years.  They are vehemently pro-spam.  See, for example:


http://groups.google.com/group/news.admin.net-abuse.email/msg/fba14415f70e08c8

They are thus not a good counterexample to use in this case.

---rsk



BGP AS question

2011-10-27 Thread Cliff Bowles
Greetings. We have a few facilities within a 30 mile radius, and each has an 
ISP link. We use P2P links at the edge to make certain traffic sourcing from 
one facility, and destined to the Public IPs at another, stay on the dirty 
links rather than punting out to the ISP. All sites use the same BGP AS.

Recently, we were required to turn up an additional facility in a short time 
frame. It also uses the same BGP AS. However, it does not have a dirty 
cross-connect link. So, even though this facility has unique /24 public IP 
blocks, it still has the same AS.

One thing we are noticing is that some ISPs don't seem to have a problem 
allowing this traffic, and some do. I suspect some don't like traffic with the 
same source and destination BGP AS, even though the prefixes are different at 
each location. But other ISPs seem to permit this with no problem.

My question is: is normal BGP default behavior to permit or to allow this type 
of traffic? Also, would it be easier to ask the ISP to make an exception, or to 
buy another AS for the rogue facility?

Thanks.

Clifford W Bowles, Technical Director
Apollo Group | IT Services | Network Engineering
4025 S. Riverpoint Parkway | CF-C201 | Phoenix, AZ  85040
phone: 602-557-6762 | fax: 602-557-6607 | email: 
cliff.bow...@apollogrp.edumailto:cliff.bow...@apollogrp.edu



This message is private and confidential. If you have received it in error, 
please notify the sender and remove it from your system.



RE: Recommendation for customer monitoring network tool/portal for a large ISP

2011-10-27 Thread McCall, Gabriel
I'm getting ready to do an eval of Monolith Software's monitoring/management 
product. They have some very nice multi-tenant dashboarding and reporting 
capabilities and are extremely scalable.

-Gabriel

-Original Message-
From: Alex Nderitu [mailto:nderitua...@gmail.com] 
Sent: Thursday, October 27, 2011 4:45 AM
To: nanog@nanog.org
Subject: Recommendation for customer monitoring network tool/portal for a large 
ISP

Hello,
What solutions do you guys in the fixed network business/ISPs use to provide 
customer portals for network KPI reporting to customers in a fixed network on 
real time basis. The KPI in question are network availability, utilization, 
memory/cpu of managed routers/firewall, jitter, packet loss etc in a multi 
vendor environment.


What would you recommend especially in the licensed/supported options and not 
the free ones like Zabbix, Cacti, MRTG etc. This solution should scale well for 
hundreds of thousand of clients.

We have been using Orion NPM and it pretty much does the job but would wish to 
move to something more scalable for SP environment.

Regards,
Alex.







Need photographs of IT/Telecom gear/rooms

2011-10-27 Thread Mike

Greetings,

	I have been given the opportunity to teach the mechanics of the 
Internet to a group of 6 - 12'th grade students, and as an engineer and 
owner of an ISP I have it in mind to really get into this and show these 
kids how, really, all this stuff works and to make it fun and exciting. 
I can't take them on a tour of an ATT central office to show off one of 
my DSLAMs for example, nor can I really show them what a colocation or 
IX looks like since they are too far away to drive. I was hoping any of 
you would be kind enough to provide pictures of these types of 
environments, especially rack mounted switch/router hardware, fiber 
optic cabling short and long haul, international undersea cable anchor 
points, or anything else that would make for a good slide presentation 
in this context. These kids are in a very rural community where 
marijuana is the main source of income (followed by meth), and have 
little access to adults doing this type of stuff in the real world. My 
focus will also include introducing these kids to the concept of having 
something better such as a career in information technology and talking 
about ways they themselves might get involved and on track that way, so 
these photographs would be extremely helpful to light their young minds 
and get them thinking about their futures.


Thank you all.

Mike-



Re: Outgoing SMTP Servers

2011-10-27 Thread William Herrin
On Thu, Oct 27, 2011 at 1:50 PM, Robert Bonomi bon...@mail.r-bonomi.com wrote:
 On Thu, 27 Oct 2011 13:53:34 -, Brian Johnson said:
 As a small regional provider, implementing a sane port 25 filter has
 saved us a lot of money and customer headaches over the years.

 It is interesting that some people who fully understand that the Internet is
 composed of many networks run by people with different interests can say what
 is best for the Internet as a whole. How my organization (or yours or anybody
 else's) runs our network, is between us and our paying users.

 That claim is true *ONLY* to the extent that 'how your organization runs
 your network' does _not_ have an adverse effect on other peoples networks.

What I *prevent* from entering or leaving my network is *my business*,
between me and my customers.

What I allow to leave my network can become yours.

As with all rules, there's at least one exception: the monopoly or
duopoly vendor has an obligation to ensure that restrictions don't
abuse his position in the market. Nevertheless, Mr. Small Business,
you shouldn't be blocking that packet, it's bad for the Internet, is
not for you or anyone else to say.

Regards,
Bill Herrin



-- 
William D. Herrin  her...@dirtside.com  b...@herrin.us
3005 Crane Dr. .. Web: http://bill.herrin.us/
Falls Church, VA 22042-3004



Re: Need photographs of IT/Telecom gear/rooms

2011-10-27 Thread chip
Mike,

  You might be able to glean some interesting pictures from:

http://www.reddit.com/r/cableporn
http://www.reddit.com/r/datacenter
http://www.flickr.com/groups/cableporn/

* That's actual cables and racks and such, not cinemax late night video  =)

--chip

On Thu, Oct 27, 2011 at 3:30 PM, Mike mike-na...@tiedyenetworks.com wrote:
 Greetings,

        I have been given the opportunity to teach the mechanics of the
 Internet to a group of 6 - 12'th grade students, and as an engineer and
 owner of an ISP I have it in mind to really get into this and show these
 kids how, really, all this stuff works and to make it fun and exciting. I
 can't take them on a tour of an ATT central office to show off one of my
 DSLAMs for example, nor can I really show them what a colocation or IX looks
 like since they are too far away to drive. I was hoping any of you would be
 kind enough to provide pictures of these types of environments, especially
 rack mounted switch/router hardware, fiber optic cabling short and long
 haul, international undersea cable anchor points, or anything else that
 would make for a good slide presentation in this context. These kids are in
 a very rural community where marijuana is the main source of income
 (followed by meth), and have little access to adults doing this type of
 stuff in the real world. My focus will also include introducing these kids
 to the concept of having something better such as a career in information
 technology and talking about ways they themselves might get involved and on
 track that way, so these photographs would be extremely helpful to light
 their young minds and get them thinking about their futures.

 Thank you all.

 Mike-





-- 
Just my $.02, your mileage may vary,  batteries not included, etc



Re: XSServer / Taking down a spam friendly provider

2011-10-27 Thread William Herrin
On Thu, Oct 27, 2011 at 1:52 AM, William Pitcock
neno...@systeminplace.net wrote:
 On Wed, 26 Oct 2011 20:22:53 -0400
 Chris cal...@gmail.com wrote:
 This is a huge business. Shady SEO companies are charging
 individuals at least $250 per month to use their spam tools of choice
 to spam forums and Wordpress blogs. I got one of the major players on
 the run right now because he cannot seem to keep his business page
 hosted with a company longer than a few weeks and I keep playing
 whack-a-mole with him.

 McColo and Atrivo were not terminated because of spam.  If you believe
 they are, then you are simply misinformed.  Atrivo and McColo were
 terminated over their network being used extensively for botnet
 control centers.

William,

Atrivo and McColo were terminated _late_.

As an industry, might we not consider finding a reasonable way to do a
more effective job identifying and dealing with shops who can't seem
to keep out the customers who use those facilities to hurt and abuse
the rest of us? If we fail to adequately self-regulate, the courts and
entities like the U.S. Congress will surely find a way to do it for
us. And they won't care nearly as much about the technical constraints
as we do.

I make no judgment about XSServer and offer no solution. I merely
suggest that Chris has posed a legitimate operational problem that our
community may wish to redress while the while the details of such a
choice are still in our hands.

Regards,
Bill Herrin


-- 
William D. Herrin  her...@dirtside.com  b...@herrin.us
3005 Crane Dr. .. Web: http://bill.herrin.us/
Falls Church, VA 22042-3004



Re: Recommendation for customer monitoring network tool/portal for a large ISP

2011-10-27 Thread Godonou Dossou
You can all so look at Zenoss 

Sent from my iPhone

On 2011-10-27, at 4:47 AM, Leigh Porter leigh.por...@ukbroadband.com wrote:

 I looked at Statseeker a while back and it was very good. 
 
 -- 
 Leigh
 
 
 On 27 Oct 2011, at 09:47, Alex Nderitu nderitua...@gmail.com wrote:
 
 Hello,
 What solutions do you guys in the fixed network business/ISPs use to provide 
 customer portals for network KPI reporting to customers in a fixed network 
 on real time basis. The KPI in question are network availability, 
 utilization, memory/cpu of managed routers/firewall, jitter, packet loss etc 
 in a multi vendor environment.
 
 
 What would you recommend especially in the licensed/supported options and 
 not the free ones like Zabbix, Cacti, MRTG etc. This solution should scale 
 well for hundreds of thousand of clients.
 
 We have been using Orion NPM and it pretty much does the job but would wish 
 to move to something more scalable for SP environment.
 
 Regards,
 Alex.
 
 
 
 
 __
 This email has been scanned by the MessageLabs Email Security System.
 For more information please visit http://www.messagelabs.com/email 
 __
 
 __
 This email has been scanned by the MessageLabs Email Security System.
 For more information please visit http://www.messagelabs.com/email 
 __
 



Re: Recommendation for customer monitoring network tool/portal for a large ISP

2011-10-27 Thread chip
Might want to check out NimSoft as well.  Multitenancy built in.

http://www.nimsoft.com/solutions




On Thu, Oct 27, 2011 at 4:45 AM, Alex Nderitu nderitua...@gmail.com wrote:
 Hello,
 What solutions do you guys in the fixed network business/ISPs use to provide
 customer portals for network KPI reporting to customers in a fixed network
 on real time basis. The KPI in question are network availability,
 utilization, memory/cpu of managed routers/firewall, jitter, packet loss etc
 in a multi vendor environment.


 What would you recommend especially in the licensed/supported options and
 not the free ones like Zabbix, Cacti, MRTG etc. This solution should scale
 well for hundreds of thousand of clients.

 We have been using Orion NPM and it pretty much does the job but would wish
 to move to something more scalable for SP environment.

 Regards,
 Alex.







-- 
Just my $.02, your mileage may vary,  batteries not included, etc




Re: Recommendation for customer monitoring network tool/portal for a large ISP

2011-10-27 Thread Jason Lixfeld
We've just deployed Intermapper to do all of our device polling, link status 
and topology mapping.  Works very well and looks real pretty.

For graphing, we use cacti with the Discovery and Autom8 plugins.

For SNMP trap parsing, we use SNMPTT.

We're currently evaluating Splunk to eat the SNMP trap and syslog data from our 
gear and do cool stuff with it.

Last on my list of tools to try is Cisco NCM as a replacement for RANCID.  
RANCID is amazing, but when we have hundreds of devices with exactly the same 
base configs on them, something a little more sophisticated than RANCID is 
required to keep all of those configs in sync.

On 2011-10-27, at 4:45 AM, Alex Nderitu wrote:

 Hello,
 What solutions do you guys in the fixed network business/ISPs use to provide 
 customer portals for network KPI reporting to customers in a fixed network on 
 real time basis. The KPI in question are network availability, utilization, 
 memory/cpu of managed routers/firewall, jitter, packet loss etc in a multi 
 vendor environment.
 
 
 What would you recommend especially in the licensed/supported options and not 
 the free ones like Zabbix, Cacti, MRTG etc. This solution should scale well 
 for hundreds of thousand of clients.
 
 We have been using Orion NPM and it pretty much does the job but would wish 
 to move to something more scalable for SP environment.
 
 Regards,
 Alex.
 
 
 




Fiber in Atlantic City, NJ

2011-10-27 Thread alex-lists-nanog
Hello,

If anyone has/knows of contacts among the fiber providers in Atlantic City,
NJ as close to the Broadwalk as possible ( especially those that might have
a leg to Philadelphia, PA ), could you kindly reply off list?

Thank you,
Alex



Re: Fiber in Atlantic City, NJ

2011-10-27 Thread Christopher Morrow
On Thu, Oct 27, 2011 at 5:16 PM,  alex-lists-na...@yuriev.com wrote:
 Hello,

 If anyone has/knows of contacts among the fiber providers in Atlantic City,
 NJ as close to the Broadwalk as possible ( especially those that might have
 a leg to Philadelphia, PA ), could you kindly reply off list?

sounds like quite the gamble...
not sure I'd roll the dice on this business plan...



Re: Outgoing SMTP Servers

2011-10-27 Thread Valdis . Kletnieks
On Thu, 27 Oct 2011 18:17:22 -, Brian Johnson said:
 So... I'm in complete agreement with your statement, but The Wikipedia 
 reference is not pertinent.

So I point out the tragedy of the commons, you agree with it, but the Wikipedia
reference that talks about the same exact thing isn't pertinent?  How does that
follow? :)



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Description: PGP signature


Re: Need photographs of IT/Telecom gear/rooms

2011-10-27 Thread Drew Linsalata
I did this at career day last spring for my daughter's fifth grade class.
 They were a bit young to get too deep into the nitty gritty, but they
completely ate up the presentation and it was really gratifying to get notes
and emails (all voluntarily sent) from some of the kids talking about how
much they learned.   All the kids love the Internet and using computers and
other related gadgets, so I was a total hit.  I'm sure you will be too.
 Enjoy the experience.


On Thu, Oct 27, 2011 at 3:30 PM, Mike mike-na...@tiedyenetworks.com wrote:

Greetings,

I have been given the opportunity to teach the mechanics of the
 Internet to a group of 6 - 12'th grade students, .





Re: Outgoing SMTP Servers

2011-10-27 Thread Pete Carah
On 10/27/2011 05:38 PM, valdis.kletni...@vt.edu wrote:
 On Thu, 27 Oct 2011 18:17:22 -, Brian Johnson said:
 So... I'm in complete agreement with your statement, but The Wikipedia
reference is not pertinent.

 So I point out the tragedy of the commons, you agree with it, but the
Wikipedia
 reference that talks about the same exact thing isn't pertinent? How
does that
 follow? :)
Maybe he is concerned that the Wikipedia article gets into nit-picking
about the ownership of the commons that isn't relevant to our problem,
and also is rather long-winded.  Hardin got into some things at the end
of his paper that probably aren't either (but then, he was a population
biologist and not an economist).  BTW - that paper is a good read and
not too long.  The journal link (reference 1 in the wikipedia article)
actually works openly (AAAS only blocks full access for a while...)

For our purpose, the ownership of the commons in question truly isn't
relevant; the fundamental
statement of the tragedy for us is that a useful resource that is
incrementally free (or even cheap enough)
to a large number of participants will get exploited and probably overused.

I'm not aware of any solution to this problem with commons that doesn't
involve a central authority :-(
In feudal practice the landlord could do some enforcement; the spanish
alcaldes were another good example of a semi-central solution to the
commons problem (water rights in their origins, though their authority
grew over time).

Classic economics says that market pricing is the solution, but that
tends to result in another kind of tragedy.

-- Pete




Google+ now available for Google Apps domains

2011-10-27 Thread steve pirk [egrep]
Y'all ragged on me because Google+ was only available to gmail users...
Well, now you can enable it for your users from the control panel on your
Google Apps domains...

Google Apps administrators can manually turn on
Google+http://www.google.com/support/a/bin/answer.py?answer=1631744
for
 their organization. Once Google+ is turned on, users will need to sign up
 at google.com/+ http://www.google.com/+ to get started. For customers
 who use Google Apps for Business or the free version of Google Apps and who
 have chosen to automatically enable new 
 serviceshttp://www.google.com/support/a/bin/answer.py?answer=82691,
 Google+ will automatically become available to all of your users over the
 next several days.

 *Editions included:*
 Google Apps, Google Apps for Business, Government and Education*


http://googleappsupdates.blogspot.com/2011/10/google-now-available-for-google-apps.html

Now, do I toss the last 1.5 years of posts and use my apps domain, or stay
as my gmail user account. Decisions, decisions... Methjinks history is the
better part of valor, so I will stay using my gmail account. It would be
cool if you could link them.

-- 
steve pirk
yensid
father... the sleeper has awakened... paul atreides - dune
kexp.org member august '09 - Google+ pirk.com


Re: Google+ now available for Google Apps domains

2011-10-27 Thread Justin Seabrook-Rocha

On Oct 27, 2011, at 6:32 PM, steve pirk [egrep] wrote:

 Y'all ragged on me because Google+ was only available to gmail users...
 Well, now you can enable it for your users from the control panel on your
 Google Apps domains...
 
 Google Apps administrators can manually turn on
 Google+http://www.google.com/support/a/bin/answer.py?answer=1631744
 for
 their organization. Once Google+ is turned on, users will need to sign up
 at google.com/+ http://www.google.com/+ to get started. For customers
 who use Google Apps for Business or the free version of Google Apps and who
 have chosen to automatically enable new 
 serviceshttp://www.google.com/support/a/bin/answer.py?answer=82691,
 Google+ will automatically become available to all of your users over the
 next several days.
 
 *Editions included:*
 Google Apps, Google Apps for Business, Government and Education*
 
 
 http://googleappsupdates.blogspot.com/2011/10/google-now-available-for-google-apps.html
 
 Now, do I toss the last 1.5 years of posts and use my apps domain, or stay
 as my gmail user account. Decisions, decisions... Methjinks history is the
 better part of valor, so I will stay using my gmail account. It would be
 cool if you could link them.

From 
http://googleenterprise.blogspot.com/2011/10/google-is-now-available-with-google.html

For those of you who’ve already started using Google+ with a personal Google 
Account and would prefer to use your Google Apps account, we’re building a 
migration tool to help you move over. With this tool, you won’t have to rebuild 
your circles, and people who’ve already added you to their circles will 
automatically be connected to your new profile. We expect this migration option 
to be ready in a few weeks, so if you’d like, you can go ahead and get started 
with your Apps account today and merge your connections once the tool is 
available.

Once that tool is complete, you should be able to merge/migrate your gmail G+ 
account to your Google Apps account. You can already do so with most of the 
numerous other Google properties.

Justin Seabrook-Rocha
-- 
Xenith || xen...@xenith.org || http://xenith.org/
Jabber: xen...@xenith.org   || AIM:  JustinR98







signature.asc
Description: Message signed with OpenPGP using GPGMail


Re: Colocation providers and ACL requests

2011-10-27 Thread James Ashton
Christopher,
 This is pretty common policy.  Not many datacenters of any size is going to 
act differently.  If you don't purchase this service then you will not get the 
service.

 They may be willing work work with you on black-holing problem IPs though.  
This is pretty common, but don't expect a filtering package without purchasing 
it.

James

- Original Message -
From: Christopher Pilkington c...@0x1.net
To: NANOG mailing list nanog@nanog.org
Sent: Tuesday, October 25, 2011 2:43:00 PM
Subject: Colocation providers and ACL requests

Is it common in the industry for a colocation provider, when requested to put 
an egress ACL facing us such as:

  deny udp any a.b.c.d/24 eq 80

…to refuse and tell us we must subscribe to their managed DDOS product?

-cjp





Mexico?

2011-10-27 Thread Ryan Finnesey
If I want to get a block of IP's issued for a network within Mexico who do I
talk with?  I have been told arin does not cover Mexico.  It was my
understand arin covers North America.

 

Cheers

Ryan

 



Re: Mexico?

2011-10-27 Thread John Curran
On Oct 28, 2011, at 3:24 AM, Ryan Finnesey wrote:

 If I want to get a block of IP's issued for a network within Mexico who do I
 talk with?  I have been told arin does not cover Mexico.  It was my
 understand arin covers North America.

Hi Ryan - 
   
  ARIN used to cover the entire global minus the RIPE NCC and 
  APNIC regions. When LACNIC was formed, it made sense to have
  ARIN handle Canada and US from NA, and have LACNIC handle Mexico.

  Look into www.lacnic.net and also www.nic.mx (NIC Mexico)

Thanks!
/John

John Curran
President and CEO
ARIN




Re: Mexico?

2011-10-27 Thread Joel jaeggli
On 10/27/11 20:24 , Ryan Finnesey wrote:
 If I want to get a block of IP's issued for a network within Mexico who do I
 talk with?  I have been told arin does not cover Mexico.  It was my
 understand arin covers North America.

mexico moved to the lacnic region with the formation of the lacnic rir.
NIC mexico was deeply involved if not instrumental in the formation of
lacnic.




  
 
 Cheers
 
 Ryan
 
  
 




RE: Need photographs of IT/Telecom gear/rooms

2011-10-27 Thread Eric Germann
There are some fairly interesting photos of the Verizon CO that took a hit on 
9/11 at 
http://www.slideshare.net/datacenters/verizon-contingency-planning-for-coop

I recall far back in my memory some posts on this from a decade ago that 
pointed to some websites that had more photos.

Was kind of surreal to see switch gear and open air in the same photo.

EKG


-Original Message-
From: Drew Linsalata [mailto:drew.linsal...@gmail.com] 
Sent: Thursday, October 27, 2011 5:41 PM
To: Mike
Cc: nanog@nanog.org
Subject: Re: Need photographs of IT/Telecom gear/rooms

I did this at career day last spring for my daughter's fifth grade class.
 They were a bit young to get too deep into the nitty gritty, but they
completely ate up the presentation and it was really gratifying to get notes
and emails (all voluntarily sent) from some of the kids talking about how
much they learned.   All the kids love the Internet and using computers and
other related gadgets, so I was a total hit.  I'm sure you will be too.
 Enjoy the experience.


On Thu, Oct 27, 2011 at 3:30 PM, Mike mike-na...@tiedyenetworks.com wrote:

Greetings,

I have been given the opportunity to teach the mechanics of the
 Internet to a group of 6 - 12'th grade students, .






Re: Outgoing SMTP Servers

2011-10-27 Thread William Herrin
On Thu, Oct 27, 2011 at 9:29 PM, Pete Carah p...@altadena.net wrote:
 On 10/27/2011 05:38 PM, valdis.kletni...@vt.edu wrote:
 On Thu, 27 Oct 2011 18:17:22 -, Brian Johnson said:
 So... I'm in complete agreement with your statement, but The Wikipedia
 reference is not pertinent.

 For our purpose, the ownership of the commons in question truly isn't
 relevant;

Pete,

For our purpose, describing the Internet as a commons fundamentally
misunderstands its nature.

A commons is jointly owned, either by a non-trivial number of private
owners or by all citizens of a government. For example, I own a
3/11,000ths share of a private road network. Those roads are a
commons.

The Internet is not jointly owned. You do not own a one seven
billionth share of the network in my basement and I do not a own one
seven billionth of yours. Rather, the Internet is a cooperative effort
of the sole owners of its distinct individual pieces.

As the owner of the network in my basement, it is my privilege alone
to decide how you may and may not use it. The same goes for the
respective owners of every other piece of the Internet.

Nor is the data transiting these networks a commons. The air over my
land is a commons. I don't control it. If I pollute it or if I don't,
it promptly travels over someone else's land. According to
intellectual property law, the data transiting the Internet is owned
by its originator. That ownership does not change as the packets move
between my network and yours.

The point is, at every step with the Internet there is always a
specific owner whose property is either being used with his permission
or abused against his wishes. At no point is it a commons.

You must understand the Internet's nature before you can properly
consider my responsibility for the instructions passed from or through
my network which direct the action of computers in yours.

Regards,
Bill Herrin


-- 
William D. Herrin  her...@dirtside.com  b...@herrin.us
3005 Crane Dr. .. Web: http://bill.herrin.us/
Falls Church, VA 22042-3004



Update Bogon Lists

2011-10-27 Thread Ross Annetts
Hi,

 

We have been allocated the IP range:

 

101.0.64.0/18

 

And have had issues with 2 networks in regards to bogon filtering. It would
be appreciated if everyone can remove it from their bogon lists.

 

Regards,

Ross Annetts
Systems Administrator
Digital Pacific
http://www.digitalpacific.com.au - ph: 1300 694 678



Re: Update Bogon Lists

2011-10-27 Thread Christopher Morrow
On Thu, Oct 27, 2011 at 11:49 PM, Ross Annetts
ross.anne...@digitalpacific.com.au wrote:
 Hi,



 We have been allocated the IP range:



 101.0.64.0/18


http://www.rfc-editor.org/queue.html#draft-ietf-grow-no-more-unallocated-slash8s
(soon-to-be-released rfc about same)



 And have had issues with 2 networks in regards to bogon filtering. It would
 be appreciated if everyone can remove it from their bogon lists.



 Regards,

 Ross Annetts
 Systems Administrator
 Digital Pacific
 http://www.digitalpacific.com.au - ph: 1300 694 678





Re: Outgoing SMTP Servers

2011-10-27 Thread Dave CROCKER



On 10/28/2011 5:44 AM, William Herrin wrote:

A commons is jointly owned, either by a non-trivial number of private
owners or by all citizens of a government.



The practical use of the term is a bit broader:

   http://en.wikipedia.org/wiki/Commons

As rule, the term gets applied to situations of fate-sharing when actions by 
some affect utility for many.


You cited air pollution.  The Internet can suffer comparable effects.

Spam can reasonably be called pollution and it has a systemic effect on all 
users.  For such an issue, it's reasonable and even helpful to view it as a commons.


d/

--

  Dave Crocker
  Brandenburg InternetWorking
  bbiw.net



Re: Mexico?

2011-10-27 Thread Daniel Espejel
Hi Ryan...well, a late response, but actually you should take a look in
the www.lacnic.net (Latin-america's RIR) and www.nic.mx (Network
Information Center of Mexico) webpages and contact someone there to
get all the information you need in order to obtain a IP addresses block.
Regards



 If I want to get a block of IP's issued for a network within Mexico who do I
 talk with?  I have been told arin does not cover Mexico.  It was my
 understand arin covers North America.



-- 
Daniel Espejel Pérez
Técnico Académico
D.G.T.I.C. - U.N.A.M.
GT-IPv6 CLARA / GT-IPv6 U.N.A.M.




Re: Outgoing SMTP Servers

2011-10-27 Thread William Herrin
On Thu, Oct 27, 2011 at 11:59 PM, Dave CROCKER d...@dcrocker.net wrote:
 On 10/28/2011 5:44 AM, William Herrin wrote:
 A commons is jointly owned, either by a non-trivial number of private
 owners or by all citizens of a government.

 The practical use of the term is a bit broader:
   http://en.wikipedia.org/wiki/Commons

 As rule, the term gets applied to situations of fate-sharing when actions by
 some affect utility for many.

 You cited air pollution.  The Internet can suffer comparable effects.

 Spam can reasonably be called pollution and it has a systemic effect on all
 users.  For such an issue, it's reasonable and even helpful to view it as a
 commons.

Dave,

I respectfully disagree.

If you throw pollution into the air, it may eventually impact me or it
may blow somewhere else. Mostly it'll blow somewhere else. But as lots
of people throw pollution into the air, some non-trivial portion of
that pollution will drift over me. This is the so-called tragedy.

By contrast, if you send me spam email, you are directly abusing my
computer. The linkage is not at all amorphous. You send to me. I
receive from you. There is no all world or local area destination.
If you send without some specific pointer in my direction, I won't
receive it. Ever.

Imagining spam as a tragedy of the commons disguises its true nature
as a massive quantity of one-on-one abuses of individual owners'
computers. Worse, it forgives the owners of the intermediate networks
for shrugging their shoulders and turning a blind eye to the abusers.

Regards,
Bill Herrin

-- 
William D. Herrin  her...@dirtside.com  b...@herrin.us
3005 Crane Dr. .. Web: http://bill.herrin.us/
Falls Church, VA 22042-3004



Re: Outgoing SMTP Servers

2011-10-27 Thread Joel jaeggli
Email as facility is a public good whether it constitutes a commons or
not... If wasn't you wouldn't bother putting up a server that would
accept unsolicited incoming connections on behalf of yourself and
others, doing so is generically non-rival and non-excludable although
not perfectly so in either case (what public good is).

On 10/27/11 21:26 , William Herrin wrote:
 On Thu, Oct 27, 2011 at 11:59 PM, Dave CROCKER d...@dcrocker.net wrote:
 On 10/28/2011 5:44 AM, William Herrin wrote:
 A commons is jointly owned, either by a non-trivial number of private
 owners or by all citizens of a government.

 The practical use of the term is a bit broader:
   http://en.wikipedia.org/wiki/Commons

 As rule, the term gets applied to situations of fate-sharing when actions by
 some affect utility for many.

 You cited air pollution.  The Internet can suffer comparable effects.

 Spam can reasonably be called pollution and it has a systemic effect on all
 users.  For such an issue, it's reasonable and even helpful to view it as a
 commons.
 
 Dave,
 
 I respectfully disagree.
 
 If you throw pollution into the air, it may eventually impact me or it
 may blow somewhere else. Mostly it'll blow somewhere else. But as lots
 of people throw pollution into the air, some non-trivial portion of
 that pollution will drift over me. This is the so-called tragedy.
 
 By contrast, if you send me spam email, you are directly abusing my
 computer. The linkage is not at all amorphous. You send to me. I
 receive from you. There is no all world or local area destination.
 If you send without some specific pointer in my direction, I won't
 receive it. Ever.
 
 Imagining spam as a tragedy of the commons disguises its true nature
 as a massive quantity of one-on-one abuses of individual owners'
 computers. Worse, it forgives the owners of the intermediate networks
 for shrugging their shoulders and turning a blind eye to the abusers.
 
 Regards,
 Bill Herrin