bgp for ipv6 question
Hi all Can I know how many ipv6 full bgp table routes now? how many memory can run one ipv6 full bgp table? how many peer for ipv6 in Router reflector you suggest? Do you suggest to separate the ipv4 and ipv6 in router reflector? Thank you for your info
Re: bgp for ipv6 question
On Feb 14, 2013, at 8:02 AM, Deric Kwok deric.kwok2...@gmail.com wrote: Hi all Can I know how many ipv6 full bgp table routes now? Right now there are about 15k routes. how many memory can run one ipv6 full bgp table? This depends on the platform. how many peer for ipv6 in Router reflector you suggest? This depends on your architecture. Do you suggest to separate the ipv4 and ipv6 in router reflector? I recommend keeping your network as congruent between IPv4 and IPv6 as possible, with dual-stack. - Jared
Re: bgp for ipv6 question
Can I know how many ipv6 full bgp table routes now? Right now there are about 15k routes. 8k when you filter based on IRR. -- //fredan The Last Mile Cache - http://tlmc.fredan.se
Re: bgp for ipv6 question
Not based of IRR =D Foundry CER2K 12111 BGP Number of Neighbors Configured: 7, UP: 5 Number of Routes Installed: 22866, Uses 1966476 bytes Number of Routes Advertising to All Neighbors: 53961 (41844 entries), Uses 2008512 bytes Number of Attribute Entries Installed: 22746, Uses 2047140 bytes Number of Neighbors Configured: 6, UP: 5 Number of Routes Installed: 40326, Uses 3468036 bytes Number of Routes Advertising to All Neighbors: 34987 (34987 entries), Uses 1679376 bytes Number of Attribute Entries Installed: 31290, Uses 2816100 bytes - Alain Hebertaheb...@pubnix.net PubNIX Inc. 50 boul. St-Charles P.O. Box 26770 Beaconsfield, Quebec H9W 6G7 Tel: 514-990-5911 http://www.pubnix.netFax: 514-990-9443 On 02/14/13 08:19, fredrik danerklint wrote: Can I know how many ipv6 full bgp table routes now? Right now there are about 15k routes. 8k when you filter based on IRR.
Re: bgp for ipv6 question
Hi, On Feb 14, 2013, at 2:02 PM, Deric Kwok deric.kwok2...@gmail.com wrote: Can I know how many ipv6 full bgp table routes now? Here are various sources to discover the size of the IPv6 internet routing table: http://public01.infra.ring.nlnog.net/munin/infra.ring.nlnog.net/lg01.infra.ring.nlnog.net/bird6.html http://bgp.potaroo.net/v6/as2.0/index.html http://bgp.potaroo.net/v6/as6447/ Kind regards, Job
Suggestions for managed DNS provider?
Hi all, anyone have suggestions for very stable/reliable managed DNS? Neustar/UltraDNS is an obvious option to look at, just curious about alternatives. Cost effective would be nice, but stable under attack is better. Thanks, David
Re: Suggestions for managed DNS provider?
On Thu, Feb 14, 2013 at 5:58 PM, David Hubbard dhubb...@dino.hostasaurus.com wrote: Hi all, anyone have suggestions for very stable/reliable managed DNS? Neustar/UltraDNS is an obvious option to look at, just curious about alternatives. Cost effective would be nice, but stable under attack is better. Not tested under attack, but this DNS provider is worth a look since it's the only one with both IPv6 and DNSSEC a colleague could find: http://www.dnsunlimited.com/ Rubens
Re: Suggestions for managed DNS provider?
DynDNS was pretty decent for us. We had a fair amount of load with them and they handled it with no problem. On Thu, Feb 14, 2013 at 11:58 AM, David Hubbard dhubb...@dino.hostasaurus.com wrote: Hi all, anyone have suggestions for very stable/reliable managed DNS? Neustar/UltraDNS is an obvious option to look at, just curious about alternatives. Cost effective would be nice, but stable under attack is better. Thanks, David -- 09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
Re: Suggestions for managed DNS provider?
I'm extremely happy with Dyn, for both personal and work (Twitter.) Their staff is fantastic and great to deal with. -j On Thu, Feb 14, 2013 at 12:08 PM, Mike Hale eyeronic.des...@gmail.comwrote: DynDNS was pretty decent for us. We had a fair amount of load with them and they handled it with no problem. On Thu, Feb 14, 2013 at 11:58 AM, David Hubbard dhubb...@dino.hostasaurus.com wrote: Hi all, anyone have suggestions for very stable/reliable managed DNS? Neustar/UltraDNS is an obvious option to look at, just curious about alternatives. Cost effective would be nice, but stable under attack is better. Thanks, David -- 09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
Re: Suggestions for managed DNS provider?
On 14 February 2013 11:58, David Hubbard dhubb...@dino.hostasaurus.com wrote: Hi all, anyone have suggestions for very stable/reliable managed DNS? Neustar/UltraDNS is an obvious option to look at, just curious about alternatives. Cost effective would be nice, but stable under attack is better. Not sure about attacks, or what exactly managed DNS is, but dns.he.net. is a very nice service, with many anycast servers in many of their POPs. The ns1.he.net. is an IPv4 unicast in Fremont, but ns{2,3,4,5}.he.net. are all anycast on both IPv4 and IPv6, usually to different locations (HKG, FMT, SJC, PAO, LAX, NYC, LON, FRA, AMS are just some of the locations I've seen), depending on where you're at. Linode also lets you use their DNS infrastructure without any restrictions as long as you're a Linode customer (they have 5 independent unicast IPv4/IPv6 servers, 4 in US, 1 in UK). C.
Re: Suggestions for managed DNS provider?
On Thu, Feb 14, 2013 at 3:08 PM, Mike Hale eyeronic.des...@gmail.comwrote: DynDNS was pretty decent for us. We had a fair amount of load with them and they handled it with no problem. +1 Great company -Steve
RE: Suggestions for managed DNS provider?
Hi David - We use DynDNS at my company, and we're very happy with it. I've also used DNSMadeEasy at previous companies and found them to be rock solid and very affordable. I think about two years or so ago, they survived a full on botnet DDoS attack with no service outage - which my monitoring at the time confirmed as well. Hope that helps! --Jeffrey On Thu, Feb 14, 2013 at 5:58 PM, David Hubbard dhubb...@dino.hostasaurus.com wrote: Hi all, anyone have suggestions for very stable/reliable managed DNS? Neustar/UltraDNS is an obvious option to look at, just curious about alternatives. Cost effective would be nice, but stable under attack is better. This e-mail, including attachments, is intended for the person(s) or company named and may contain confidential and/or legally privileged information. Unauthorized disclosure, copying or use of this information may be unlawful and is prohibited. If you are not the intended recipient, please delete this message and notify the sender.
RE: Suggestions for managed DNS provider?
Agree with John, Dyn are awesome. - Register your external IP with a Dyn account, and start controlling which site categories or custom URL lists to allow/block. - Get very good reports of which sites are popular - Get reports of DNS requests for known bad sites -Petter -Original Message- From: John Adams [mailto:j...@retina.net] Sent: Thursday, February 14, 2013 12:31 PM To: Mike Hale Cc: NANOG Operators' Group Subject: Re: Suggestions for managed DNS provider? I'm extremely happy with Dyn, for both personal and work (Twitter.) Their staff is fantastic and great to deal with. -j On Thu, Feb 14, 2013 at 12:08 PM, Mike Hale eyeronic.des...@gmail.comwrote: DynDNS was pretty decent for us. We had a fair amount of load with them and they handled it with no problem. On Thu, Feb 14, 2013 at 11:58 AM, David Hubbard dhubb...@dino.hostasaurus.com wrote: Hi all, anyone have suggestions for very stable/reliable managed DNS? Neustar/UltraDNS is an obvious option to look at, just curious about alternatives. Cost effective would be nice, but stable under attack is better. Thanks, David -- 09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
Quantifying the value of customer support
Hello, We are a 2nd level of escalation in a service provider, trying to put a $ value on the support we give to our NOC and other implementation teams, when they email us about problems they face. But we are merely bits and bytes engineers that cant quantify and justify the value of what we do to the management team. I guess these smart suits want to see an excel sheet with a table of how much they save or gain by the support we do. We respond to technical questions and simulate problems in a lab. Can anyone help me with an idea or any material i can reuse? Templates? Has any one been in a similar situation. Thanks Kim
Re: bgp for ipv6 question
On Thu, 2013-02-14 at 08:08 -0500, Jared Mauch wrote: I recommend keeping your network as congruent between IPv4 and IPv6 as possible, with dual-stack. Why? Regards, K. -- ~~~ Karl Auer (ka...@biplane.com.au) http://www.biplane.com.au/kauer http://www.biplane.com.au/blog GPG fingerprint: B862 FB15 FE96 4961 BC62 1A40 6239 1208 9865 5F9A Old fingerprint: AE1D 4868 6420 AD9A A698 5251 1699 7B78 4EEE 6017
RE: Suggestions for managed DNS provider?
I have been a big fan of CommunityDNS cdns.net for many years. Their infrastructure is very robust and the prices very reasonable too. If there is anything that needs improvement, it would be their draconian reporting tool. Otherwise, it is hard to beat them for no non-sense reasonably priced DNS hosting. -Original Message- From: David Hubbard [mailto:dhubb...@dino.hostasaurus.com] Sent: Thursday, February 14, 2013 7:59 PM To: nanog@nanog.org Subject: Suggestions for managed DNS provider? Hi all, anyone have suggestions for very stable/reliable managed DNS? Neustar/UltraDNS is an obvious option to look at, just curious about alternatives. Cost effective would be nice, but stable under attack is better. Thanks, David
Re: Quantifying the value of customer support
On Thu, Feb 14, 2013 at 3:52 PM, Kasper Adel karim.a...@gmail.com wrote: Hello, We are a 2nd level of escalation in a service provider, trying to put a $ value on the support we give to our NOC and other implementation teams, when they email us about problems they face. But we are merely bits and bytes engineers that cant quantify and justify the value of what we do to the management team. I guess these smart suits want to see an excel sheet with a table of how much they save or gain by the support we do. We respond to technical questions and simulate problems in a lab. Can anyone help me with an idea or any material i can reuse? Templates? Has any one been in a similar situation. Thanks Kim Kasper/Karim/Kim Your job is customer retention. Your value is maintaining all company income. Write the yearly revenue on a piece of paper and hand it to them. -- ~ Andrew lathama Latham lath...@gmail.com http://lathama.net ~
Re: Quantifying the value of customer support
Hey, So usually this is done by the business unit leaders. At ATT people used to call it pushing the wastebasket. The idea is that each department runs as a separate business and in order to evaluate the business you debit and credit departments as if they were counterparties in a trade. Someone usually ends up on the outside looking in. Typically, for call centers, this evaluation is done on a cases handled versus calls placed manner with time/$ values associated with every ticket. Tier 2 support costs more per person than tier 1. If tier 2 doesn't actually speed or reduce call traffic, there's no point in having a tier 2. Now, as one might imagine, there is a great deal of subjectivity in these numbers. Many teams try to tackle this by dividing salaries by hours on the phone. This can hide a lot of the value of tier 2 as the whole point is to eliminate extra time someone would've spent in tier 1 looking for the answer. Your challenge is to quantify how much time you're saving and multiply it by your salary per hour number. That's a good place to start. Cheers, Joshua Sent from my iPhone On Feb 14, 2013, at 12:59 PM, Kasper Adel karim.a...@gmail.com wrote: Hello, We are a 2nd level of escalation in a service provider, trying to put a $ value on the support we give to our NOC and other implementation teams, when they email us about problems they face. But we are merely bits and bytes engineers that cant quantify and justify the value of what we do to the management team. I guess these smart suits want to see an excel sheet with a table of how much they save or gain by the support we do. We respond to technical questions and simulate problems in a lab. Can anyone help me with an idea or any material i can reuse? Templates? Has any one been in a similar situation. Thanks Kim
Re: Quantifying the value of customer support
I used to think that these kind of situations take place when a manager was never an engineer so he does not understand how things work but i was surprised when i faced these from managers with an intense engineering career so i gave up on trying to give conceptual excuses and want to just give them the dump tables and numbers that they are looking for. Kim On Thursday, February 14, 2013, Andrew Latham wrote: On Thu, Feb 14, 2013 at 3:52 PM, Kasper Adel karim.a...@gmail.comjavascript:; wrote: Hello, We are a 2nd level of escalation in a service provider, trying to put a $ value on the support we give to our NOC and other implementation teams, when they email us about problems they face. But we are merely bits and bytes engineers that cant quantify and justify the value of what we do to the management team. I guess these smart suits want to see an excel sheet with a table of how much they save or gain by the support we do. We respond to technical questions and simulate problems in a lab. Can anyone help me with an idea or any material i can reuse? Templates? Has any one been in a similar situation. Thanks Kim Kasper/Karim/Kim Your job is customer retention. Your value is maintaining all company income. Write the yearly revenue on a piece of paper and hand it to them. -- ~ Andrew lathama Latham lath...@gmail.com javascript:; http://lathama.net ~
Re: Suggestions for managed DNS provider?
Hi David, I don't know what exactly 'managed DNS' is too, but Amazon Route53http://aws.amazon.com/route53/is very reliable (but not cost effective) AFAIK. Rackspace also have Free Cloud-Based DNS Management http://www.rackspace.com/cloud/dns/, but I've never used it. You can find more information about Free Secondary DNS herehttp://www.frankb.us/dns/ . César On Thu, Feb 14, 2013 at 6:29 PM, Jeffrey Negro jne...@advance.net wrote: Hi David - We use DynDNS at my company, and we're very happy with it. I've also used DNSMadeEasy at previous companies and found them to be rock solid and very affordable. I think about two years or so ago, they survived a full on botnet DDoS attack with no service outage - which my monitoring at the time confirmed as well. Hope that helps! --Jeffrey On Thu, Feb 14, 2013 at 5:58 PM, David Hubbard dhubb...@dino.hostasaurus.com wrote: Hi all, anyone have suggestions for very stable/reliable managed DNS? Neustar/UltraDNS is an obvious option to look at, just curious about alternatives. Cost effective would be nice, but stable under attack is better. This e-mail, including attachments, is intended for the person(s) or company named and may contain confidential and/or legally privileged information. Unauthorized disclosure, copying or use of this information may be unlawful and is prohibited. If you are not the intended recipient, please delete this message and notify the sender.
Re: bgp for ipv6 question
On Feb 14, 2013, at 12:58 , Karl Auer ka...@biplane.com.au wrote: On Thu, 2013-02-14 at 08:08 -0500, Jared Mauch wrote: I recommend keeping your network as congruent between IPv4 and IPv6 as possible, with dual-stack. Why? For one thing, doing otherwise violates the principle of least astonishment. Other reasons include simplified network diagrams, improved reliability, easier troubleshooting, reduced complexity, and often lower costs of operations. Owen
RE: Quantifying the value of customer support
I would think your $ value would be calculated by a few factors. 1. How much would it cost to train and hire NOC guys that do what you do today vs. using outsourced support for those issues or going to a higher level team. 2. How much longer would SLA affecting problems take to solve without you? 3. This one is tough, how many customer implementations would fail and how many customers would you lose due to the loss of technical expertise? A super simple calculation would be something like we provided 10,000 hours of support and a consultant with similar skills would have cost X dollars or if they would have escalated to an even higher level in your organization you have to calculate the cost of your hours vs the hours of more expensive engineers. A calculation you will probably not be able to make is if a higher engineering level than you had the time and resources to handle the same cases or if they would need more body count to do so. I can't tell what your $ value is without knowing the cost of not having you. I would think the best thing to respond with would be to take some of the cases you handled and find out what it would have taken to solve the problem if you had not been there. For example, I you provided three hours of help that no one else in your organization could have, you could calculate how much an outside consultant would have cost and how long it would have taken to retain that consultant. You will then be able to say that X project would have cost this much and taken this much longer. Bottom line is what is the cost of NOT having you. Steven Naslund -Original Message- From: Kasper Adel [mailto:karim.a...@gmail.com] Sent: Thursday, February 14, 2013 2:52 PM To: NANOG list Subject: Quantifying the value of customer support Hello, We are a 2nd level of escalation in a service provider, trying to put a $ value on the support we give to our NOC and other implementation teams, when they email us about problems they face. But we are merely bits and bytes engineers that cant quantify and justify the value of what we do to the management team. I guess these smart suits want to see an excel sheet with a table of how much they save or gain by the support we do. We respond to technical questions and simulate problems in a lab. Can anyone help me with an idea or any material i can reuse? Templates? Has any one been in a similar situation. Thanks Kim
Re: Suggestions for managed DNS provider?
On Thu, Feb 14, 2013 at 11:58 AM, David Hubbard dhubb...@dino.hostasaurus.com wrote: Hi all, anyone have suggestions for very stable/reliable managed DNS? Neustar/UltraDNS is an obvious option to look at, just curious about alternatives. Cost effective would be nice, but stable under attack is better. It's not 100% clear what you mean here, resolvers or authoritative DNS, but, in either case, my suggestions are the same, OpenDNS has been reliable for me as a resolver service, and DynDNS (now just Dyn) has been great for authoritative and secondary nameservers for me. For authoritative nameservers I haven't looked for anything to deal with huge numbers of domains, just a few dozen. -- Genius might be described as a supreme capacity for getting its possessors into trouble of all kinds. -- Samuel Butler
Re: Quantifying the value of customer support
On Feb 14, 2013, at 4:00 PM, Kasper Adel karim.a...@gmail.com wrote: Hello, We are a 2nd level of escalation in a service provider, trying to put a $ value on the support we give to our NOC and other implementation teams, when they email us about problems they face. But we are merely bits and bytes engineers that cant quantify and justify the value of what we do to the management team. I guess these smart suits want to see an excel sheet with a table of how much they save or gain by the support we do. We respond to technical questions and simulate problems in a lab. Can anyone help me with an idea or any material i can reuse? Templates? Has any one been in a similar situation. Sounds like a job for the Bob's. Thanks Kim
RE: Quantifying the value of customer support
There is no such thing as a generic business case that can be applied across all companies in an industry. Every business is unique in its product definition and organization structure, but each question is also unique and therefore the analysis must be done every time. The way to begin is to ask this manager what he believes the possible outcomes are (downsize your group, eliminate your group, re-define your group, etc.) and then work with each of the key stakeholders that you have to estimate the impact of those outcomes. For example, if 1st line operations indicates that eliminating your group would result in decreased customer satisfaction and missed SLA's, ask them to quantify it as much as possible and go to take the numbers back to your business people to have them estimate the impact on revenue. The analysis should be constructed and presented in standard finance terms (like NPV) so I would suggest that you make friends with someone in finance to assist you with the preparation. You can also take a short two-day course like this http://executive.mit.edu/openenrollment/program/fundamentals_of_finance_for_the_technical_executive/16 that will teach you how to build up these analysis yourself (I have taken the one referenced and I recommend it to all managers with budget responsibility). The outcome from these discussions often has surprising but positive outcomes for everyone...maintaining the status quo is not always the best possible outcome despite the biases we usually have when we begin the analysis. :-) If you work closely with all of your stakeholders, everyone will learn and benefit from the experience. Dave -Original Message- From: Kasper Adel [mailto:karim.a...@gmail.com] Sent: Thursday, February 14, 2013 2:16 PM To: Andrew Latham Cc: NANOG list Subject: Re: Quantifying the value of customer support I used to think that these kind of situations take place when a manager was never an engineer so he does not understand how things work but i was surprised when i faced these from managers with an intense engineering career so i gave up on trying to give conceptual excuses and want to just give them the dump tables and numbers that they are looking for. Kim On Thursday, February 14, 2013, Andrew Latham wrote: On Thu, Feb 14, 2013 at 3:52 PM, Kasper Adel karim.a...@gmail.comjavascript:; wrote: Hello, We are a 2nd level of escalation in a service provider, trying to put a $ value on the support we give to our NOC and other implementation teams, when they email us about problems they face. But we are merely bits and bytes engineers that cant quantify and justify the value of what we do to the management team. I guess these smart suits want to see an excel sheet with a table of how much they save or gain by the support we do. We respond to technical questions and simulate problems in a lab. Can anyone help me with an idea or any material i can reuse? Templates? Has any one been in a similar situation. Thanks Kim Kasper/Karim/Kim Your job is customer retention. Your value is maintaining all company income. Write the yearly revenue on a piece of paper and hand it to them. -- ~ Andrew lathama Latham lath...@gmail.com javascript:; http://lathama.net ~
Re: Muni fiber: L1 or L2?
Mark Andrews wrote: Sadly, it is impossible to say FTTC not fiber optic broadband, because it is broadband (at least with today's access speed) with fiber optic. And by that argument pots dialup is fiber optic because the packets went over a fiber optic link to get to the CO. Well, not pots, but, NTT was, against ADSL, advertising their 128Kbps ISDN dial up as high speed Internet. So, 128Kbps dial up might have been broadband at that time at least for NTT, until, in late 2001, Japanese government defined high speed Internet access network access network to be able to smoothly download music data etc. with examples of xDSL, CATV and Wifi. Masataka Ohta
Re: Suggestions for managed DNS provider?
On Feb 14, 2013, at 12:06 PM, Rubens Kuhl rube...@gmail.com wrote: Not tested under attack, but this DNS provider is worth a look since it's the only one with both IPv6 and DNSSEC a colleague could find: http://www.dnsunlimited.com/ Hm. Your colleague didn't look very far. All of the registries and registrars who use our DNS back-end have had both v6 and DNSSEC for a very long time, now. -Bill
Re: Muni fiber: L1 or L2?
GuysŠwe're done on this. Let it go, already. -c On 14-02-13 19:13 , Masataka Ohta mo...@necom830.hpcl.titech.ac.jp wrote: Mark Andrews wrote: Sadly, it is impossible to say FTTC not fiber optic broadband, because it is broadband (at least with today's access speed) with fiber optic. And by that argument pots dialup is fiber optic because the packets went over a fiber optic link to get to the CO. Well, not pots, but, NTT was, against ADSL, advertising their 128Kbps ISDN dial up as high speed Internet. So, 128Kbps dial up might have been broadband at that time at least for NTT, until, in late 2001, Japanese government defined high speed Internet access network access network to be able to smoothly download music data etc. with examples of xDSL, CATV and Wifi. Masataka Ohta
Re: bgp for ipv6 question
On Fri, Feb 15, 2013 at 07:58:10AM +1100, Karl Auer wrote: On Thu, 2013-02-14 at 08:08 -0500, Jared Mauch wrote: I recommend keeping your network as congruent between IPv4 and IPv6 as possible, with dual-stack. Why? I asked a similar question a few years ago: http://seclists.org/nanog/2007/Aug/653 Most of the answers came back along the lines of keep your routing boundaries congruent. Doing so makes documentation and troubleshooting simpler -- having non-congruent boundaries is more complex and error prone. However, if a network you're running calls for non-congruency -- go for it! Just be cognizant of the trade offs.