Re: It's the end of the world as we know it -- REM

2013-05-01 Thread Matthew Kaufman

On 4/30/2013 10:36 PM, Jimmy Hess wrote:

On 4/30/13, Owen DeLong o...@delong.com wrote:


With all due respect, this is a reference in section 8.3 to call out that
the policies in section 4 regarding qualification of recipients are to be
followed when determining eligibility for an 8.3 transfer.

I don't read a reference to section 4 there.  don't think it's a
reasonable belief, that a network operator supplicating for transfer
of IPv4 resources,  would come to this conclusion -- there is no
reason to select a specific section to apply because no section is
mentioned,
reading the policy on their own, and  what you are seeing there -- may
be a result of
bias from your prior exposure to another interpretation of the language.

Its also possible, that all of us who were reviewing the proposed
transfer policy language read some rationale statement at one time or
another, and just (incorrectly) assumed that the final language
accomplished our intended effect.


I don't think this issue should effect any network operators at this
time, but nonetheless i'm concerned about the RIR policy having
confusing, surprising, or hidden ramifications built into it,  which
are problematic and not previously considered.





I was the original policy modification author. The first version I 
submitted said:


Add a subsection to Section 8 (Transfers) of the NRPM:

Justified Need for resources associated with a transfer shall be
determined using the 4.2.4 ISP Additional Requests criteria applied as
though the recipient has been a subscriber member of ARIN for at least
one year (whether or not that is the case).


Then In a followup email I pointed out:
... Section 8.3 has NO language exempting itself from the 3 month rule. 
That's what I hear on the list, but I looked it up, and it isn't there. 
That's how I ended up writing this proposal, after all.


The only exemption is in 4.2.4.4. That exemption ONLY works if you are 
not getting an initial assignment through transfer (a likely scenario 
for new orgs post-runout) AND you are not a new member who only recently 
got their initial 3 month supply (where you'd be restricted to using 
transfer in 3-month increments for the first year in order to grow).


AND there's other bugs in that 4.2.2.1.1 and 4.2.2.1.3 and 4.2.2.2 (at 
the very least) call out specific block sizes that might be *smaller* 
than the block you're trying to qualify under transfer.



I then followed up to that with some specific scenarios...

A. My hypothetical ISP provides service to a small town. I presently 
get two /24s of IPv4 space from my upstream provider and I'm using them 
at about 85%. ARIN has run completely out of addresses. A benefactor 
arrives and offers to transfer a /22 to me and pay for me to multihome.


I attempt to use 4.2.2.2 (Initial Allocation to ISPs, Multihomed) for my 
justification. I need to demonstrate that I am efficiently using the two 
/24s. Done. I comply with 4.2.2.2.1 (SWIP). I attempt to comply with 
4.2.2.2.2, but my growth shows that I won't really need more than a /23 
for about 7 months. Transfer would be denied because 4.2.2.2.2 has a 
three month rule (as I claimed above). Benefactor takes his space 
elsewhere, and I lose out.



B. My hypothetical ISP provides service to a single data center. I 
presently have a /20 that I was able to obtain from ARIN a few months 
ago, and I wasn't an ARIN subscriber member prior to this. I have the 
opportunity to acquire another ISP in town which has a /20 of its own, 
but which it isn't using very well because their growth plans failed 
after I opened up. I can demonstrate that my /20 and the second /20 from 
the acquisition would be filled within a year if I complete this 
transfer under section 8.2, but I'll only be able to fill out my 
existing /20 over the next three months. However, because I am under 
4.2.4.3 (Subscriber Members Less Than One Year) my 8.2 transfer is 
denied, again because 4.2.4.3 has a three month rule (as I claimed above).


on the flip side...

C. My hypothetical ISP provides service to a small city that is served 
by only one transit provider, so I cannot multihome. It has been using a 
/20 from the upstream ISP and is efficiently using 16 /24s worth of 
space with reassignment documentation (satisfying 4.2.2.1.1 and 
4.2.2.1.2). I provide detailed information showing that I can use a /20 
within the next three months (satisfying 4.2.2.1.3). Now that I have met 
all the tests, I complete a section 8.3 transfer for a /14 worth of 
space (because I have loads of money I won in the lottery). As far as I 
can tell, there's nothing in the NRPM that blocks that transfer... 
because I've met all the tests in 4.2.2.1. 


Then, after a bunch of comment and feedback (particularly around how 
end-users shouldn't be judged by the ISP criteria during a transfer), I 
created the simplified language:


Add to Section 8.3 ...they can justify under current ARIN policies
showing how the addresses will be utilized 

Could not send email to office 365

2013-05-01 Thread ISHII, Yuji
Hello folks,

Have you ever seen DNS issues on Office 365?

MX record of Office 365 is example.mail.eo.outlook.com.
I can get the MX record, however, I could not get the A record of the MX
record, got Timeout.

Does anyone have the same issue?

Sincerely,
Yuji



Re: Tier1 blackholing policy?

2013-05-01 Thread Thomas Schmid

Joel,

Am 30.04.2013 18:00, schrieb joel jaeggli:

On 4/30/13 8:23 AM, Thomas Schmid wrote:

On 30.04.2013 17:07, Chris Boyd wrote:

On Tue, 2013-04-30 at 10:59 -0400, ML wrote:

1) Do nothing - They're supposed deliver any and all bits
(Disregarding
a DoS or similiar situation which impedes said network)
2) Prefix filter - Don't be a party (at least in one direction) to the
bad actors traffic.


3 - Deliver all packets unless I've signed up for an enhanced security
offering?



right - I see this really as something that should be decided at the 
edge

of the internet (Tier2+) and not in the core.
You seem to have odd ideas about what it means to be a settlement free 
provider. Most of their customers are not smaller internet service 
providers.


I know what it means to be a customer of 
$LargeGlobalISPthatsellsTransittootherISPs since

1995 and I have *never* seen one of these guys blackholing
single IPs on their own (and I'm not talking about RTB, botnet 
controllers that threaten to kill
the internet etc.). Now since a few weeks we get regular complaints 
about this. So something has changed.


The sensitive approach would really be to make this an opt-in service 
for their customers
and not a default service without opt-out option. In times of CGN and 
hundrets or thousands of
websites behind one IP, blocking addresses is not the right answer to 
the phishing problem.


   Thomas





smime.p7s
Description: S/MIME Kryptografische Unterschrift


Re: It's the end of the world as we know it -- REM

2013-05-01 Thread John Curran
On May 1, 2013, at 3:51 AM, Matthew Kaufman matt...@matthew.at wrote:

 Now, the actual language that is in the NRPM says The recipient must 
 demonstrate the need for up to a 24-month supply* of IP address resources 
 under current ARIN policies and sign an RSA. ... if someone thinks that 
 demonstrate the need...under current ARIN policies means not just 
 demonstrate the need but also fall into compliance with every nuance of 
 section 4 that might be applied if they were getting the addresses from ARIN 
 (ex. 4.2.1.5 requiring a /20 minimum for ISPs) then I guess we need another 
 policy modification.

Correct, if one considers that a problem (particularly at runout)

 Is that really how ARIN staff is interpreting it?

Also correct; as noted in prior email and per the staff assessments since this 
language was first introduced, demonstrate the need ... under current ARIN 
policies first requires assessment against current ARIN policies (only with 
the longer horizon) to determine if one is a valid recipient.

 And why is this discussion here and not on arin-ppml?

Indeterminate; it appears to be follow-up to discussion about IPv4 runout in
the region being potentially earlier than expected.  arin-ppml is definitely
a more appropriate list for such discussions.

FYI,
/John

John Curran
President and CEO
ARIN




Re: Tier1 blackholing policy?

2013-05-01 Thread Dobbins, Roland

On May 1, 2013, at 4:40 PM, Thomas Schmid wrote:

 Now since a few weeks we get regular complaints about this. So something has 
 changed.

Yes, things have changed.  There are reasons that some of the transit ISPs are 
performing this blocking.  They aren't doing it for kicks.

For example, there are non-insignificant numbers of servers/accounts which have 
been compromised and used to launch large-scale, high-impact DDoS attacks.  The 
negative impact of allowing these servers to emit attack traffic far outweighs 
the inconvenience experienced by a few end-customers trying to access these 
servers (which are compromised, anyways, and therefore it isn't a good idea to 
try and access them in the first place).

Suggest you ask the transit ISPs in question directly.  You aren't likely to 
get an authoritative answer on a public email list.

---
Roland Dobbins rdobb...@arbor.net // http://www.arbornetworks.com

  Luck is the residue of opportunity and design.

   -- John Milton




Re: Mitigating DNS amplification attacks

2013-05-01 Thread Jeff Wheeler
On Tue, Apr 30, 2013 at 8:35 PM, Jared Mauch ja...@puck.nether.net wrote:
 Please provide advice and insights as well as directing customers to the 
 openresolverproject.org website. We want to close these down, if you need an 
 accurate list of IPs in your ASN, please email me and I can give you very 
 accurate data.

I think that a public list of open-resolvers is probably overdue, and
the only way to get them fixed.

It is trivial to scan the entire IPv4 address space for DNS servers
that do no throttling even without the resources of a malicious
botnet.

Smurf was only fixed because, as there were fewer networks not
running `no ip directed-broadcast,` the remaining amplification
sources were flooded with huge amounts of malicious traffic.  The
public list of smurf amplifiers turned out to be the only way to
really deal with it.  I predict the same will be true with DNS.

-- 
Jeff S Wheeler j...@inconcepts.biz
Sr Network Operator  /  Innovative Network Concepts



Re: Mitigating DNS amplification attacks

2013-05-01 Thread Dobbins, Roland

On May 1, 2013, at 5:42 PM, Jeff Wheeler wrote:

 The public list of smurf amplifiers turned out to be the only way to really 
 deal with it.

It certainly helped; but the real solution was to get Cisco, et. al. to disable 
directed broadcasts by default.

---
Roland Dobbins rdobb...@arbor.net // http://www.arbornetworks.com

  Luck is the residue of opportunity and design.

   -- John Milton




Re: Tier1 blackholing policy?

2013-05-01 Thread Rich Kulawiec
On Tue, Apr 30, 2013 at 12:47:40PM -0400, Jared Mauch wrote:
 If the phishing attack is against an enterprise that is also an ISP,
 surely you can imagine a case where they might block traffic to prevent
 folks from being phished.

This is not an effective anti-phishing tactic, any more than user education
is an effective anti-phishing tactic.  (Let me quote Marcus Ranum on
the latter: if it was going to work, it would have worked by now.
And let me observe: it's never worked; it's not working; it's never
going to work.)

 i think it's great that someone is blocking folks from being infected with 
 either malware or giving up their private details improperly.

One person's malware is merely an interesting collection of inert
bits to someone else, just as email virus has no operational meaning
to anyone clueful enough to run a sensible mail client on a sensible
operating system.

Thus one undesirable effect of such blocking is that it denies access to
researchers who are at nearly zero risk of negative consequences *and*
who might be the very people in a position to understand the threat
(phishing, malware, etc.) and figure out how to mitigate it.  Another is
that it presents a false sense of security to the ignorant, the lazy,
and the careless.  While in the short term that may seem benevolent and
useful, I think in the long term it has a deleterious effect on security
as a whole.  And if we've arrived at a point in time where people are
actually considering making routing decisions based on longstanding design
and implementation defects in consumer operating systems and applications,
then I think long term equates to right now.

---rsk



Re: Tier1 blackholing policy?

2013-05-01 Thread Jared Mauch

On May 1, 2013, at 7:44 AM, Rich Kulawiec r...@gsp.org wrote:

 On Tue, Apr 30, 2013 at 12:47:40PM -0400, Jared Mauch wrote:
 If the phishing attack is against an enterprise that is also an ISP,
 surely you can imagine a case where they might block traffic to prevent
 folks from being phished.
 
 This is not an effective anti-phishing tactic, any more than user education
 is an effective anti-phishing tactic.  (Let me quote Marcus Ranum on
 the latter: if it was going to work, it would have worked by now.
 And let me observe: it's never worked; it's not working; it's never
 going to work.)

We're talking about denying access to what is typically a compromised end-host
which is in violation of an AUP.  Speaking about my employer, we typically don't
see something null0'ed for more than a few hours until we have confirmed the
host is offline being repaired.

I don't know about other networks practices which is what started the thread.

 i think it's great that someone is blocking folks from being infected with 
 either malware or giving up their private details improperly.
 
 One person's malware is merely an interesting collection of inert
 bits to someone else, just as email virus has no operational meaning
 to anyone clueful enough to run a sensible mail client on a sensible
 operating system.
 
 Thus one undesirable effect of such blocking is that it denies access to
 researchers who are at nearly zero risk of negative consequences *and*
 who might be the very people in a position to understand the threat
 (phishing, malware, etc.) and figure out how to mitigate it.  Another is
 that it presents a false sense of security to the ignorant, the lazy,
 and the careless.  While in the short term that may seem benevolent and
 useful, I think in the long term it has a deleterious effect on security
 as a whole.  And if we've arrived at a point in time where people are
 actually considering making routing decisions based on longstanding design
 and implementation defects in consumer operating systems and applications,
 then I think long term equates to right now.

I think many people understand these risks and tradeoffs.  We could stop 
mitigating
DDoS attacks or responding to security complaints as well with this line of
reasoning as it could be interfering with law-enforcement actions, or a 
researcher.

Just because the house has been broken into, doesn't mean as the provider of the
roads that we're going to let everyone visit it until the owner has a chance to 
secure
it properly.  I don't like that role, but it becomes necessary at times.  What 
you are
suggesting is a slippery slope to no mitigation of any badness which will lead 
to
a lack of trust and confidence in the market.  That to me is a plain and simple 
reason
to do the right thing, even if it causes a problem for a few hours or a day or 
two.

- Jared


Re: Tier1 blackholing policy?

2013-05-01 Thread David Miller
On 05/01/2013 05:40 AM, Thomas Schmid wrote:
 Joel,

 Am 30.04.2013 18:00, schrieb joel jaeggli:
 On 4/30/13 8:23 AM, Thomas Schmid wrote:
 On 30.04.2013 17:07, Chris Boyd wrote:
 On Tue, 2013-04-30 at 10:59 -0400, ML wrote:
 1) Do nothing - They're supposed deliver any and all bits
 (Disregarding
 a DoS or similiar situation which impedes said network)
 2) Prefix filter - Don't be a party (at least in one direction) to
 the
 bad actors traffic.

 3 - Deliver all packets unless I've signed up for an enhanced security
 offering?


 right - I see this really as something that should be decided at the
 edge
 of the internet (Tier2+) and not in the core.
 You seem to have odd ideas about what it means to be a settlement
 free provider. Most of their customers are not smaller internet
 service providers.

 I know what it means to be a customer of
 $LargeGlobalISPthatsellsTransittootherISPs since
 1995 and I have *never* seen one of these guys blackholing
 single IPs on their own (and I'm not talking about RTB, botnet
 controllers that threaten to kill
 the internet etc.). Now since a few weeks we get regular complaints
 about this. So something has changed.

 The sensitive approach would really be to make this an opt-in service
 for their customers
 and not a default service without opt-out option. In times of CGN and
 hundrets or thousands of
 websites behind one IP, blocking addresses is not the right answer to
 the phishing problem.


... or perhaps on an internet where many network owners block / police /
throttle packets by source or destination, implementing CGN or stacking
thousands of websites behind one IP address are poor solutions to the
connectivity problem.

My only issue is the lack of information provided when blocks go into
place.  I would love to see networks provide information publicly that
shows what is being blocked along with a description of why.  A history
that extends for a few days would be a bonus.

-DMM




Re: Andros Island Connectivity?

2013-05-01 Thread Joe Abley

On 2013-05-01, at 01:23, joseph.sny...@gmail.com wrote:

 Doesn't cable Bahamas sell in andros

BaTelCo has five retail stores on Andros too, which suggests they offer some 
kind of service there (whether wireline or wireless).

For a list whose subscribers have generally more experience on the ground in 
the Caribbean, perhaps try http://www.caribnog.org/mailing-list/.


Joe




Re: Could not send email to office 365

2013-05-01 Thread JoeSox
The company I work for has been having Outlook connectivity issues
(intermittent for only a few end users) for the past 7 days for Office 365.
We are in an upgrade status (on the 18th days or so; have been told it can
last 30 days) and they changed our MX records without formal notification.
We updated those on a Thursday or Friday and it worked until the following
Monday where we observed it again, then magically fixed itself late
afternoon that Monday. We had some more reports yesterday. The Microsoft
technical support has not been helpful troubleshooting this for us.
I am hoping it is related to our upgrade status but I cannot get an answer
from anyone.
--
Thanks, Joe


On Wed, May 1, 2013 at 2:21 AM, ISHII, Yuji y...@ugec.net wrote:

 Hello folks,

 Have you ever seen DNS issues on Office 365?

 MX record of Office 365 is example.mail.eo.outlook.com.
 I can get the MX record, however, I could not get the A record of the MX
 record, got Timeout.

 Does anyone have the same issue?

 Sincerely,
 Yuji




Re: Mitigating DNS amplification attacks

2013-05-01 Thread Alain Hebert
Well,

I was going more for a public list of ISP that refuse to BCP38 their
networks.

But that's just me =D

On point: (If your corporation is massive enough)

Basically:

. Mirror DST Port 53;
. Write some software to stats who's spamming the same DST IP with
the same query;
. Dynamic ACL them;

then

. Give a talk to your customers =D
  

-
Alain Hebertaheb...@pubnix.net   
PubNIX Inc.
50 boul. St-Charles
P.O. Box 26770 Beaconsfield, Quebec H9W 6G7
Tel: 514-990-5911  http://www.pubnix.netFax: 514-990-9443

On 05/01/13 06:42, Jeff Wheeler wrote:
 On Tue, Apr 30, 2013 at 8:35 PM, Jared Mauch ja...@puck.nether.net wrote:
 Please provide advice and insights as well as directing customers to the 
 openresolverproject.org website. We want to close these down, if you need an 
 accurate list of IPs in your ASN, please email me and I can give you very 
 accurate data.
 I think that a public list of open-resolvers is probably overdue, and
 the only way to get them fixed.

 It is trivial to scan the entire IPv4 address space for DNS servers
 that do no throttling even without the resources of a malicious
 botnet.

 Smurf was only fixed because, as there were fewer networks not
 running `no ip directed-broadcast,` the remaining amplification
 sources were flooded with huge amounts of malicious traffic.  The
 public list of smurf amplifiers turned out to be the only way to
 really deal with it.  I predict the same will be true with DNS.





Re: Andros Island Connectivity?

2013-05-01 Thread Jim Mercer
On Wed, May 01, 2013 at 09:20:59AM -0400, Joe Abley wrote:
 On 2013-05-01, at 01:23, joseph.sny...@gmail.com wrote:
 
  Doesn't cable Bahamas sell in andros
 
 BaTelCo has five retail stores on Andros too, which suggests they offer some 
 kind of service there (whether wireline or wireless).

its been a long time since i've done much in the caribbean, but i'd be quite
surprised if the bahamas didn't have some decent amount of terrestrial
connectivity by this time.

back in the day when Cable and Wireless controlled everything, it was a
pretty costly environment to work in.

don't know if that's still the case.

-- 
Jim Mercer Reptilian Research  j...@reptiles.org+1 416 410-5633
He who dies with the most toys is nonetheless dead



RE: Could not send email to office 365

2013-05-01 Thread Ryan Finnesey
I am also having the some issues going on 3 weeks now.  I cannot access my 
e-mail via Outlook and my MX records keep changing.  It is nuts support has 
been unable to help.  

From: JoeSox
Sent: Wednesday, May 01, 2013 9:24 AM
To: nanog@nanog.org
Subject: Re: Could not send email to office 365

The company I work for has been having Outlook connectivity issues
(intermittent for only a few end users) for the past 7 days for Office 365.
We are in an upgrade status (on the 18th days or so; have been told it can
last 30 days) and they changed our MX records without formal notification.
We updated those on a Thursday or Friday and it worked until the following
Monday where we observed it again, then magically fixed itself late
afternoon that Monday. We had some more reports yesterday. The Microsoft
technical support has not been helpful troubleshooting this for us.
I am hoping it is related to our upgrade status but I cannot get an answer
from anyone.
--
Thanks, Joe


On Wed, May 1, 2013 at 2:21 AM, ISHII, Yuji y...@ugec.net wrote:

 Hello folks,

 Have you ever seen DNS issues on Office 365?

 MX record of Office 365 is example.mail.eo.outlook.com.
 I can get the MX record, however, I could not get the A record of the MX
 record, got Timeout.

 Does anyone have the same issue?

 Sincerely,
 Yuji





Google Public DNS Problems?

2013-05-01 Thread Blair Trosper
Is anyone else seeing this?  From Santa Clara, CA, on Comcast
Business...I'm getting SERVFAIL for any query I throw at 8.8.8.8 and
8.8.4.4...

Level 3's own public resolvers are fine for me, as are OpenDNS's resolvers.

Blair


Re: Could not send email to office 365

2013-05-01 Thread Warren Bailey
Just another day for them.. Office 365 has been broken for us for a long time. 
I've been thinking about a rackspace hosted exchange instead.. Have you guys 
looked into alternatives?


Sent from my T-Mobile 4G LTE Device



 Original message 
From: JoeSox joe...@gmail.com
Date: 05/01/2013 6:27 AM (GMT-08:00)
To: nanog@nanog.org
Subject: Re: Could not send email to office 365


The company I work for has been having Outlook connectivity issues
(intermittent for only a few end users) for the past 7 days for Office 365.
We are in an upgrade status (on the 18th days or so; have been told it can
last 30 days) and they changed our MX records without formal notification.
We updated those on a Thursday or Friday and it worked until the following
Monday where we observed it again, then magically fixed itself late
afternoon that Monday. We had some more reports yesterday. The Microsoft
technical support has not been helpful troubleshooting this for us.
I am hoping it is related to our upgrade status but I cannot get an answer
from anyone.
--
Thanks, Joe


On Wed, May 1, 2013 at 2:21 AM, ISHII, Yuji y...@ugec.net wrote:

 Hello folks,

 Have you ever seen DNS issues on Office 365?

 MX record of Office 365 is example.mail.eo.outlook.com.
 I can get the MX record, however, I could not get the A record of the MX
 record, got Timeout.

 Does anyone have the same issue?

 Sincerely,
 Yuji





Re: Google Public DNS Problems?

2013-05-01 Thread Harry Hoffman
Works fine from here, Philadelphia, PA .edu and FIOS networks

Cheers,
Harry

On 05/01/2013 12:09 PM, Blair Trosper wrote:
 Is anyone else seeing this?  From Santa Clara, CA, on Comcast
 Business...I'm getting SERVFAIL for any query I throw at 8.8.8.8 and
 8.8.4.4...
 
 Level 3's own public resolvers are fine for me, as are OpenDNS's resolvers.
 
 Blair
 



Re: Could not send email to office 365

2013-05-01 Thread JoeSox
Ryan,
Is your Office 365 account also in an upgrade status? If not, have you
completed the upgrade?
--
Thanks, Joe


On Wed, May 1, 2013 at 8:42 AM, Ryan Finnesey r...@finnesey.com wrote:

 I am also having the some issues going on 3 weeks now.  I cannot access my
 e-mail via Outlook and my MX records keep changing.  It is nuts support has
 been unable to help.
 
   



Re: Google Public DNS Problems?

2013-05-01 Thread Joe Abley

On 2013-05-01, at 12:09, Blair Trosper blair.tros...@gmail.com wrote:

 Is anyone else seeing this?  From Santa Clara, CA, on Comcast
 Business...I'm getting SERVFAIL for any query I throw at 8.8.8.8 and
 8.8.4.4...
 
 Level 3's own public resolvers are fine for me, as are OpenDNS's resolvers.

Google just turned on validation across the whole of 8.8.8.8 and 8.8.4.4. The 
expected behaviour in the case where a response does not validate is to return 
SERVFAIL to the client.

You could check that the queries you are sending are not suffering from poor 
signing hygiene (e.g. use the handy-dandy dnsviz.net visualisation).

If this is a repeatable, consistent problem even for unsigned zones (or for 
zones that you've verified are signed correctly) and especially if it's 
widespread you might want to call google on the nanog courtesy phone and have 
them look for collateral damage from their recent foray into 8.8.8.8 validation.

Raw output from dig/drill and traceroutes to 8.8.8.8/8.8.4.4 are highly 
recommended if you need to take this further.


Joe


Re: Google Public DNS Problems?

2013-05-01 Thread Blair Trosper
That's all well and good, but I certainly wouldn't expect nslookup
gmail.com or for nslookup google.com to return SERVFAIL


On Wed, May 1, 2013 at 9:34 AM, Joe Abley jab...@hopcount.ca wrote:


 On 2013-05-01, at 12:09, Blair Trosper blair.tros...@gmail.com wrote:

  Is anyone else seeing this?  From Santa Clara, CA, on Comcast
  Business...I'm getting SERVFAIL for any query I throw at 8.8.8.8 and
  8.8.4.4...
 
  Level 3's own public resolvers are fine for me, as are OpenDNS's
 resolvers.

 Google just turned on validation across the whole of 8.8.8.8 and 8.8.4.4.
 The expected behaviour in the case where a response does not validate is to
 return SERVFAIL to the client.

 You could check that the queries you are sending are not suffering from
 poor signing hygiene (e.g. use the handy-dandy dnsviz.net visualisation).

 If this is a repeatable, consistent problem even for unsigned zones (or
 for zones that you've verified are signed correctly) and especially if it's
 widespread you might want to call google on the nanog courtesy phone and
 have them look for collateral damage from their recent foray into 8.8.8.8
 validation.

 Raw output from dig/drill and traceroutes to 8.8.8.8/8.8.4.4 are highly
 recommended if you need to take this further.


 Joe


Re: Google Public DNS Problems?

2013-05-01 Thread Scott Howard
No issues on Comcast cable in the bay area, either Comcast business or
Comcast home.

  Scott


$ nslookup gmail.com 8.8.4.4
Server: 8.8.4.4
Address:8.8.4.4#53

Non-authoritative answer:
Name:   gmail.com
Address: 74.125.239.149
Name:   gmail.com
Address: 74.125.239.150





On Wed, May 1, 2013 at 9:09 AM, Blair Trosper blair.tros...@gmail.comwrote:

 Is anyone else seeing this?  From Santa Clara, CA, on Comcast
 Business...I'm getting SERVFAIL for any query I throw at 8.8.8.8 and
 8.8.4.4...

 Level 3's own public resolvers are fine for me, as are OpenDNS's resolvers.

 Blair



Re: Google Public DNS Problems?

2013-05-01 Thread Casey Deccio
On Wed, May 1, 2013 at 9:38 AM, Blair Trosper blair.tros...@gmail.com wrote:
 That's all well and good, but I certainly wouldn't expect nslookup
 gmail.com or for nslookup google.com to return SERVFAIL


If you set the CD (checking disabled) in the request, a response that
would normally be SERVFAIL due to DNSSEC validation failure will
return with the non-authenticated answer.  With dig the flag to add is
+cd.  I don't know if there's an equivalent for nslookup.  For
example:

dig +cd @8.8.8.8 google.com

Casey



Re: Google Public DNS Problems?

2013-05-01 Thread Blair Trosper
Goes all the way up to the A root server before failing spectacularly.

Europa:~ blair$ dig +cd @8.8.8.8 google.com A

;  DiG 9.8.3-P1  +cd @8.8.8.8 google.com A
; (1 server found)
;; global options: +cmd
;; Got answer:
;; -HEADER- opcode: QUERY, status: SERVFAIL, id: 47332
;; flags: qr rd ra cd; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;google.com. IN A

;; AUTHORITY SECTION:
. 467 IN SOA a.root-servers.net. nstld.verisign-grs.com. 2013050100 1800
900 604800 86400

;; Query time: 46 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Wed May  1 10:05:46 2013
;; MSG SIZE  rcvd: 104


On Wed, May 1, 2013 at 9:58 AM, Casey Deccio ca...@deccio.net wrote:

 On Wed, May 1, 2013 at 9:38 AM, Blair Trosper blair.tros...@gmail.com
 wrote:
  That's all well and good, but I certainly wouldn't expect nslookup
  gmail.com or for nslookup google.com to return SERVFAIL
 

 If you set the CD (checking disabled) in the request, a response that
 would normally be SERVFAIL due to DNSSEC validation failure will
 return with the non-authenticated answer.  With dig the flag to add is
 +cd.  I don't know if there's an equivalent for nslookup.  For
 example:

 dig +cd @8.8.8.8 google.com

 Casey



Re: Google Public DNS Problems?

2013-05-01 Thread Blair Trosper
8.8.4.4 is now replying SERVFAIL whereas 8.8.8.8 is suddenly working fine
again...


On Wed, May 1, 2013 at 10:07 AM, Blair Trosper blair.tros...@gmail.comwrote:

 Goes all the way up to the A root server before failing spectacularly.

 Europa:~ blair$ dig +cd @8.8.8.8 google.com A

 ;  DiG 9.8.3-P1  +cd @8.8.8.8 google.com A
 ; (1 server found)
 ;; global options: +cmd
 ;; Got answer:
 ;; -HEADER- opcode: QUERY, status: SERVFAIL, id: 47332
 ;; flags: qr rd ra cd; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

 ;; QUESTION SECTION:
 ;google.com. IN A

 ;; AUTHORITY SECTION:
 . 467 IN SOA a.root-servers.net. nstld.verisign-grs.com. 2013050100 1800
 900 604800 86400

 ;; Query time: 46 msec
 ;; SERVER: 8.8.8.8#53(8.8.8.8)
 ;; WHEN: Wed May  1 10:05:46 2013
 ;; MSG SIZE  rcvd: 104


 On Wed, May 1, 2013 at 9:58 AM, Casey Deccio ca...@deccio.net wrote:

 On Wed, May 1, 2013 at 9:38 AM, Blair Trosper blair.tros...@gmail.com
 wrote:
  That's all well and good, but I certainly wouldn't expect nslookup
  gmail.com or for nslookup google.com to return SERVFAIL
 

 If you set the CD (checking disabled) in the request, a response that
 would normally be SERVFAIL due to DNSSEC validation failure will
 return with the non-authenticated answer.  With dig the flag to add is
 +cd.  I don't know if there's an equivalent for nslookup.  For
 example:

 dig +cd @8.8.8.8 google.com

 Casey





Re: Google Public DNS Problems?

2013-05-01 Thread Andrew Fried
Your IPs may have been rate limited...

Andy

Andrew Fried
andrew.fr...@gmail.com

On 5/1/13 12:38 PM, Blair Trosper wrote:
 That's all well and good, but I certainly wouldn't expect nslookup
 gmail.com or for nslookup google.com to return SERVFAIL
 
 
 On Wed, May 1, 2013 at 9:34 AM, Joe Abley jab...@hopcount.ca wrote:
 

 On 2013-05-01, at 12:09, Blair Trosper blair.tros...@gmail.com wrote:

 Is anyone else seeing this?  From Santa Clara, CA, on Comcast
 Business...I'm getting SERVFAIL for any query I throw at 8.8.8.8 and
 8.8.4.4...

 Level 3's own public resolvers are fine for me, as are OpenDNS's
 resolvers.

 Google just turned on validation across the whole of 8.8.8.8 and 8.8.4.4.
 The expected behaviour in the case where a response does not validate is to
 return SERVFAIL to the client.

 You could check that the queries you are sending are not suffering from
 poor signing hygiene (e.g. use the handy-dandy dnsviz.net visualisation).

 If this is a repeatable, consistent problem even for unsigned zones (or
 for zones that you've verified are signed correctly) and especially if it's
 widespread you might want to call google on the nanog courtesy phone and
 have them look for collateral damage from their recent foray into 8.8.8.8
 validation.

 Raw output from dig/drill and traceroutes to 8.8.8.8/8.8.4.4 are highly
 recommended if you need to take this further.


 Joe



RE: Could not send email to office 365

2013-05-01 Thread Tony Patti
After our upgrade, we started to see the body of received PLAIN TEXT
emails truncated at less than 256 bytes,
which frequently truncated emails in the middle of a word, the fix was a
setting change.

Since being standardized in 1982 with RFC 822, you would think PLAIN TEXT
emails would just work out of the box.

Tony

-Original Message-
From: Ryan Finnesey [mailto:r...@finnesey.com] 
Sent: Wednesday, May 01, 2013 11:42 AM
To: JoeSox; nanog@nanog.org
Subject: RE: Could not send email to office 365

I am also having the some issues going on 3 weeks now.  I cannot access my
e-mail via Outlook and my MX records keep changing.  It is nuts support has
been unable to help.  

From: JoeSox
Sent: Wednesday, May 01, 2013 9:24 AM
To: nanog@nanog.org
Subject: Re: Could not send email to office 365

The company I work for has been having Outlook connectivity issues
(intermittent for only a few end users) for the past 7 days for Office 365.
We are in an upgrade status (on the 18th days or so; have been told it can
last 30 days) and they changed our MX records without formal notification.
We updated those on a Thursday or Friday and it worked until the following
Monday where we observed it again, then magically fixed itself late
afternoon that Monday. We had some more reports yesterday. The Microsoft
technical support has not been helpful troubleshooting this for us.
I am hoping it is related to our upgrade status but I cannot get an answer
from anyone.
--
Thanks, Joe


On Wed, May 1, 2013 at 2:21 AM, ISHII, Yuji y...@ugec.net wrote:

 Hello folks,

 Have you ever seen DNS issues on Office 365?

 MX record of Office 365 is example.mail.eo.outlook.com.
 I can get the MX record, however, I could not get the A record of the 
 MX record, got Timeout.

 Does anyone have the same issue?

 Sincerely,
 Yuji






Re: Google Public DNS Problems?

2013-05-01 Thread Tony Finch
Blair Trosper blair.tros...@gmail.com wrote:

 Goes all the way up to the A root server before failing spectacularly.

That is an extremely weird response. Are you sure your queries are not
being intercepted by a middlebox? What happens if you use dig +vc ?
Do you get a similar round-trip time when pinging 8.8.8.8 to the one
reported by dig?

 Europa:~ blair$ dig +cd @8.8.8.8 google.com A

 ;  DiG 9.8.3-P1  +cd @8.8.8.8 google.com A
 ; (1 server found)
 ;; global options: +cmd
 ;; Got answer:
 ;; -HEADER- opcode: QUERY, status: SERVFAIL, id: 47332
 ;; flags: qr rd ra cd; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

 ;; QUESTION SECTION:
 ;google.com. IN A

 ;; AUTHORITY SECTION:
 . 467 IN SOA a.root-servers.net. nstld.verisign-grs.com. 2013050100 1800 900 
 604800 86400

 ;; Query time: 46 msec
 ;; SERVER: 8.8.8.8#53(8.8.8.8)
 ;; WHEN: Wed May  1 10:05:46 2013
 ;; MSG SIZE  rcvd: 104

Tony.
-- 
f.anthony.n.finch  d...@dotat.at  http://dotat.at/
Forties, Cromarty: East, veering southeast, 4 or 5, occasionally 6 at first.
Rough, becoming slight or moderate. Showers, rain at first. Moderate or good,
occasionally poor at first.



Re: It's the end of the world as we know it -- REM

2013-05-01 Thread Owen DeLong
I believe Jimmy's confusion results primarily as follows:

From NRPM 8.3:
 8.3. Transfers between Specified Recipients within the ARIN Region
 
 In addition to transfers under section 8.2, IPv4 numbers resources and ASNs 
 may be transferred according to the following conditions.
 Conditions on source of the transfer:
 The source entity must be the current registered holder of the IPv4 address 
 resources, and not be involved in any dispute as to the status of those 
 resources.
 The source entity will be ineligible to receive any further IPv4 address 
 allocations or assignments from ARIN for a period of 12 months after a 
 transfer approval, or until the exhaustion of ARIN's IPv4 space, whichever 
 occurs first.
 The source entity must not have received a transfer, allocation, or 
 assignment of IPv4 number resources from ARIN for the 12 months prior to the 
 approval of a transfer request. This restriction does not include MA 
 transfers.
 The minimum transfer size is a /24
 Conditions on recipient of the transfer:
 The recipient must demonstrate the need for up to a 24-month supply of IP 
 address resources under current ARIN policies and sign an RSA.
 The resources transferred will be subject to current ARIN policies.

Note that the minimum /24 restriction he so often references is a restriction 
on the minimum that a transferor can provide. It does not mean that there are 
not more specific restrictions on recipients.

It is quite clear in the policy, as quoted above, that the only reference to a 
/24 is in the section controlling the source of the transfer.

The only exception to the rest of ARIN policy for the recipient is that it 
allows a 24 month supply rather than the current 3 month (ISP) or 12 month 
(End-User) limitation when obtaining resources from the free pool.

Owen



Re: Google Public DNS Problems?

2013-05-01 Thread Chris Adams
Once upon a time, Joe Abley jab...@hopcount.ca said:
 Raw output from dig/drill and traceroutes to 8.8.8.8/8.8.4.4 are highly 
 recommended if you need to take this further.

Does Google (and OpenDNS for that matter) support any special queries
that identify the host/cluster/etc.?  Something like BIND's CHAOS
HOSTNAME.BIND (which also works for Unbound and some other servers), or
UltraDNS's WHOAREYOU.ULTRADNS.NET.

-- 
Chris Adams cmad...@hiwaay.net
Systems and Network Administrator - HiWAAY Internet Services
I don't speak for anybody but myself - that's enough trouble.



Re: Google Public DNS Problems?

2013-05-01 Thread Jared Mauch

On May 1, 2013, at 1:39 PM, Tony Finch d...@dotat.at wrote:

 Blair Trosper blair.tros...@gmail.com wrote:
 
 Goes all the way up to the A root server before failing spectacularly.
 
 That is an extremely weird response. Are you sure your queries are not
 being intercepted by a middlebox? What happens if you use dig +vc ?
 Do you get a similar round-trip time when pinging 8.8.8.8 to the one
 reported by dig?

Some places like Wayport/attwifi intercept all udp/53 traffic and direct it to 
their local server.  You won't notice this with a ping, but you will see it in 
the 0 or 1ms reply :)

- Jared


Re: Google Public DNS Problems?

2013-05-01 Thread Blair Trosper
Traceroute is getting the right place and 8.8.8.8 is working, though  :)


On Wed, May 1, 2013 at 11:23 AM, Jared Mauch ja...@puck.nether.net wrote:


 On May 1, 2013, at 1:39 PM, Tony Finch d...@dotat.at wrote:

  Blair Trosper blair.tros...@gmail.com wrote:
 
  Goes all the way up to the A root server before failing spectacularly.
 
  That is an extremely weird response. Are you sure your queries are not
  being intercepted by a middlebox? What happens if you use dig +vc ?
  Do you get a similar round-trip time when pinging 8.8.8.8 to the one
  reported by dig?

 Some places like Wayport/attwifi intercept all udp/53 traffic and direct
 it to their local server.  You won't notice this with a ping, but you will
 see it in the 0 or 1ms reply :)

 - Jared


Re: Google Public DNS Problems?

2013-05-01 Thread Livingood, Jason
On 5/1/13 2:23 PM, Jared Mauch ja...@puck.nether.net wrote:

On May 1, 2013, at 1:39 PM, Tony Finch d...@dotat.at wrote:
Blair Trosper blair.tros...@gmail.com wrote:
 
 Goes all the way up to the A root server before failing spectacularly.
 
 That is an extremely weird response. Are you sure your queries are not
 being intercepted by a middlebox? What happens if you use dig +vc ?
 Do you get a similar round-trip time when pinging 8.8.8.8 to the one
 reported by dig?

Some places like Wayport/attwifi intercept all udp/53 traffic and direct
it to their local server.  You won't notice this with a ping, but you
will see it in the 0 or 1ms reply :)

FWIW, no DNS intercepts happen on the Comcast networkŠ

Jason (Comcast)




Data Center Installations

2013-05-01 Thread Warren Bailey
Do any of you have a go to resource for materials used in installations? Tie 
wraps, cable management, blahblahblah?

I have found several places, but I'm curious to know what the nanog ninja's 
have to say.

//warren



Re: Data Center Installations

2013-05-01 Thread Joe Hamelin
Graybar.

--
Joe Hamelin, W7COM, Tulalip, WA, 360-474-7474


On Wed, May 1, 2013 at 12:23 PM, Warren Bailey 
wbai...@satelliteintelligencegroup.com wrote:

 Do any of you have a go to resource for materials used in installations?
 Tie wraps, cable management, blahblahblah?

 I have found several places, but I'm curious to know what the nanog
 ninja's have to say.

 //warren




Re: Data Center Installations

2013-05-01 Thread Harry Hoffman
On the cheap Lowes/Home Depot are awesome, and they're everywhere.

On 05/01/2013 03:23 PM, Warren Bailey wrote:
 Do any of you have a go to resource for materials used in installations? 
 Tie wraps, cable management, blahblahblah?
 
 I have found several places, but I'm curious to know what the nanog ninja's 
 have to say.
 
 //warren
 



Re: Data Center Installations

2013-05-01 Thread Christopher Rogers
I'm a huge fan of netig... they bend over backwards for you.
-chris
Do any of you have a go to resource for materials used in installations?
Tie wraps, cable management, blahblahblah?

I have found several places, but I'm curious to know what the nanog ninja's
have to say.

//warren


RE: Data Center Installations

2013-05-01 Thread Otis L. Surratt, Jr.
-Original Message-
From: Warren Bailey [mailto:wbai...@satelliteintelligencegroup.com] 
Sent: Wednesday, May 01, 2013 2:24 PM
To: nanog@nanog.org
Subject: Data Center Installations

Do any of you have a go to resource for materials used in
installations? Tie wraps, cable management, blahblahblah?

I have found several places, but I'm curious to know what the nanog
ninja's have to say.

//warren

We've used both CSC and Graybar, more frequently CSC better deals in our
case.
For very nice affordable Cat 5e/6A patch cords iofast.com we've never
purchased a patch from anywhere else since we found them.



Re: Data Center Installations

2013-05-01 Thread George Herbert
Seconded Graybar.  If necessary, in the absence of Graybar or for tiny
stuff, a Frys or Home Depot or Lowes.


On Wed, May 1, 2013 at 12:32 PM, Joe Hamelin j...@nethead.com wrote:

 Graybar.

 --
 Joe Hamelin, W7COM, Tulalip, WA, 360-474-7474


 On Wed, May 1, 2013 at 12:23 PM, Warren Bailey 
 wbai...@satelliteintelligencegroup.com wrote:

  Do any of you have a go to resource for materials used in
 installations?
  Tie wraps, cable management, blahblahblah?
 
  I have found several places, but I'm curious to know what the nanog
  ninja's have to say.
 
  //warren
 
 




-- 
-george william herbert
george.herb...@gmail.com


Re: Data Center Installations

2013-05-01 Thread Mike Lyon
Tessco or Hutton. Lil pricey unless you buy in bulk. Good fit for you
though since they carry RF and antenna stuff too.

-mike

Sent from my iPhone

On May 1, 2013, at 12:45, Otis L. Surratt, Jr. o...@ocosa.com wrote:

 -Original Message-
 From: Warren Bailey [mailto:wbai...@satelliteintelligencegroup.com]
 Sent: Wednesday, May 01, 2013 2:24 PM
 To: nanog@nanog.org
 Subject: Data Center Installations

 Do any of you have a go to resource for materials used in
 installations? Tie wraps, cable management, blahblahblah?

 I have found several places, but I'm curious to know what the nanog
 ninja's have to say.

 //warren

 We've used both CSC and Graybar, more frequently CSC better deals in our
 case.
 For very nice affordable Cat 5e/6A patch cords iofast.com we've never
 purchased a patch from anywhere else since we found them.




Re: Comcast Launches IPv6 for Business Customers

2013-05-01 Thread Michael Sinatra
On 04/29/13 15:38, Brzozowski, John wrote:
 FYI for folks that are interested:
 
 http://corporate.comcast.com/comcast-voices/comcast-launches-ipv6-for-business-customers

Great news!

Strangely, I (a Comcast Business customer at home) have noticed RAs
coming across my wire for several months now.  I use a Comcast-supplied
Arris cable modem, with no extra routing functionality.  About 4-5
months ago, I thought I'd see if there was a Comcast DHCPv6 server on
that wire, and I sent it ia-na and ia-pd requests--and got responses
back, and I have had a DHCPv6 client running ever since.  (See the
headers of this message for more info.)  So from my perspective, IPv6 on
Comcast Business Internet has been just working for at least 4 months.

I have signed up for the pilot, as a /56 would be really useful so that
I can run v6 on all of my networks (wireless, wired, etc.).  Any idea
how it will work with a simple Arris cable modem and a reclaimed Mac
Mini running *BSD as the router, given that I have already proven that
it works? :)

thanks and keep up the good work...
michael



Re: Mitigating DNS amplification attacks

2013-05-01 Thread Doug Barton

On 04/30/2013 05:28 PM, Thomas St-Pierre wrote:

The large majority of the servers being used in the attacks are not
open resolvers. Just DNS servers that are authoritative for a few
domains, and the default config of the dns application does referrals
to root for anything else.


It sounds like you're already aware that this is the default behavior 
for an authoritative-only server, and while the referral to the roots is 
a largeish response and has been used for amplification attacks, it's 
also rather difficult to mitigate against.


A BIND server can be configured to not do that, but contacting each of 
your customers about it might not have a good ROI. See 
https://www.dns-oarc.net/oarc/articles/upward-referrals-considered-harmful 
for more information.


Meanwhile, thank you very much for being proactive in this regard. Would 
that more SPs were as net.responsible as you. :)


Doug



Re: Google Public DNS Problems?

2013-05-01 Thread Yang Yu
It is very courteous to reply a SERVFAIL for requests being rate limited.

On Wed, May 1, 2013 at 1:17 PM, Andrew Fried andrew.fr...@gmail.com wrote:
 Your IPs may have been rate limited...

 Andy

 Andrew Fried
 andrew.fr...@gmail.com

 On 5/1/13 12:38 PM, Blair Trosper wrote:
 That's all well and good, but I certainly wouldn't expect nslookup
 gmail.com or for nslookup google.com to return SERVFAIL


 On Wed, May 1, 2013 at 9:34 AM, Joe Abley jab...@hopcount.ca wrote:


 On 2013-05-01, at 12:09, Blair Trosper blair.tros...@gmail.com wrote:

 Is anyone else seeing this?  From Santa Clara, CA, on Comcast
 Business...I'm getting SERVFAIL for any query I throw at 8.8.8.8 and
 8.8.4.4...

 Level 3's own public resolvers are fine for me, as are OpenDNS's
 resolvers.

 Google just turned on validation across the whole of 8.8.8.8 and 8.8.4.4.
 The expected behaviour in the case where a response does not validate is to
 return SERVFAIL to the client.

 You could check that the queries you are sending are not suffering from
 poor signing hygiene (e.g. use the handy-dandy dnsviz.net visualisation).

 If this is a repeatable, consistent problem even for unsigned zones (or
 for zones that you've verified are signed correctly) and especially if it's
 widespread you might want to call google on the nanog courtesy phone and
 have them look for collateral damage from their recent foray into 8.8.8.8
 validation.

 Raw output from dig/drill and traceroutes to 8.8.8.8/8.8.4.4 are highly
 recommended if you need to take this further.


 Joe




Re: Data Center Installations

2013-05-01 Thread Adrian
On Wednesday 01 May 2013 12:23, Warren Bailey wrote:
 Do any of you have a go to resource for materials used in installations?
 Tie wraps, cable management, blahblahblah?

 I have found several places, but I'm curious to know what the nanog ninja's
 have to say.


Would largely depend on your definition of datacenter (customer or operator) 
and what your corporate policies are. Speaking as the small ISP datacenter 
maintainer:

Tie wraps, misc hardware - HomeDepot/Lowes
Patch cords/bulk cable - Monoprice
Patch panels/punchdown/custom fiber - Gruber
Electrical (equip)/fiber/wall enclosures - Graybar/Tesco
Electrical (power) - Local electrical shops/Home depot


Adrian




RE: Could not send email to office 365

2013-05-01 Thread Ryan Finnesey
We have fixed the problem.  I had to complete a clear install of Outlook and 
remove the credentials that where on the computer in the control panel under 
credential manager.  This may also fix/help with your issue.

Cheers
Ryan


-Original Message-
From: Tony Patti [mailto:t...@swalter.com] 
Sent: Wednesday, May 1, 2013 1:19 PM
To: Ryan Finnesey; 'JoeSox'; nanog@nanog.org
Subject: RE: Could not send email to office 365

After our upgrade, we started to see the body of received PLAIN TEXT emails 
truncated at less than 256 bytes, which frequently truncated emails in the 
middle of a word, the fix was a setting change.

Since being standardized in 1982 with RFC 822, you would think PLAIN TEXT 
emails would just work out of the box.

Tony

-Original Message-
From: Ryan Finnesey [mailto:r...@finnesey.com]
Sent: Wednesday, May 01, 2013 11:42 AM
To: JoeSox; nanog@nanog.org
Subject: RE: Could not send email to office 365

I am also having the some issues going on 3 weeks now.  I cannot access my 
e-mail via Outlook and my MX records keep changing.  It is nuts support has 
been unable to help.  

From: JoeSox
Sent: Wednesday, May 01, 2013 9:24 AM
To: nanog@nanog.org
Subject: Re: Could not send email to office 365

The company I work for has been having Outlook connectivity issues 
(intermittent for only a few end users) for the past 7 days for Office 365.
We are in an upgrade status (on the 18th days or so; have been told it can last 
30 days) and they changed our MX records without formal notification.
We updated those on a Thursday or Friday and it worked until the following 
Monday where we observed it again, then magically fixed itself late afternoon 
that Monday. We had some more reports yesterday. The Microsoft technical 
support has not been helpful troubleshooting this for us.
I am hoping it is related to our upgrade status but I cannot get an answer from 
anyone.
--
Thanks, Joe


On Wed, May 1, 2013 at 2:21 AM, ISHII, Yuji y...@ugec.net wrote:

 Hello folks,

 Have you ever seen DNS issues on Office 365?

 MX record of Office 365 is example.mail.eo.outlook.com.
 I can get the MX record, however, I could not get the A record of the 
 MX record, got Timeout.

 Does anyone have the same issue?

 Sincerely,
 Yuji






Re: Tier1 blackholing policy?

2013-05-01 Thread Michael Hallgren
Le 01/05/2013 14:46, David Miller a écrit :
 On 05/01/2013 05:40 AM, Thomas Schmid wrote:
 Joel,

 Am 30.04.2013 18:00, schrieb joel jaeggli:
 On 4/30/13 8:23 AM, Thomas Schmid wrote:
 On 30.04.2013 17:07, Chris Boyd wrote:
 On Tue, 2013-04-30 at 10:59 -0400, ML wrote:
 1) Do nothing - They're supposed deliver any and all bits
 (Disregarding
 a DoS or similiar situation which impedes said network)
 2) Prefix filter - Don't be a party (at least in one direction) to
 the
 bad actors traffic.
 3 - Deliver all packets unless I've signed up for an enhanced security
 offering?

 right - I see this really as something that should be decided at the
 edge
 of the internet (Tier2+) and not in the core.
 You seem to have odd ideas about what it means to be a settlement
 free provider. Most of their customers are not smaller internet
 service providers.
 I know what it means to be a customer of
 $LargeGlobalISPthatsellsTransittootherISPs since
 1995 and I have *never* seen one of these guys blackholing
 single IPs on their own (and I'm not talking about RTB, botnet
 controllers that threaten to kill
 the internet etc.). Now since a few weeks we get regular complaints
 about this. So something has changed.

 The sensitive approach would really be to make this an opt-in service
 for their customers
 and not a default service without opt-out option. In times of CGN and
 hundrets or thousands of
 websites behind one IP, blocking addresses is not the right answer to
 the phishing problem.

 ... or perhaps on an internet where many network owners block / police /
 throttle packets by source or destination, implementing CGN or stacking
 thousands of websites behind one IP address are poor solutions to the
 connectivity problem.

 My only issue is the lack of information provided when blocks go into
 place.  I would love to see networks provide information publicly that
 shows what is being blocked along with a description of why.  A history
 that extends for a few days would be a bonus.

I agree with that. While some blocking and policing may be judged
good thing there is a well-known potential for other kinds of
policing...

Cheers,
mh


 -DMM






Per Site QOS policy with Cisco IOS-XE

2013-05-01 Thread Wes Tribble
I have a question for the QOS gurus out there.

We are having some problems with packet loss for our
smaller MPLS locations.  This packet loss is due to the large speed
differential on our Hub site(150mb/s) in comparison the the branch office
locations(single T-1 to 4.5mb/s multilinks).  This packet loss only seems
to impact really bursty applications like our Web Proxy.  I have been
around and around with WindStream to give me some extra buffer or enable
random early detection on the smaller interfaces in my MPLS network.  So
far they are unwilling to do a custom policy and none of their standard
policies have enough buffer to handle the bursts.  They do FIFO tail drop
in every queue, so I can’t even choose a policy that has WRED implemented.



I am looking for a way to solve the problem on my side.  I
can create a shaper for the proxy and match off an access-list to the
smaller sites, but I am either forced to do bandwidth reservations for each
site, or have multiple sites share the same shaper.  Here is an example of
what I was playing around with:



ip access-list extended ProxyT1Sites

 permit tcp any host 10.x.x.x 10.x.x.x 0.0.0.255

 permit tcp any host 10.x.x.x 10.x.x.x 0.0.0.255



class-map match-any ProxyShaperT1

match access-group name ProxyT1Sites



policy-map WindStream

class VOICE

  priority percent 25

  set dscp ef

class AF41

  bandwidth percent 40

  set dscp af41

  queue-limit 1024 packets

class ProxyShaperT1

  shape average 1536

  bandwidth percent 1

  set dscp af21

  queue-limit 1024 packets

class class-default

  fair-queue

  set dscp af21

  queue-limit 1024 packets





Another Idea I had was to create a bunch of shaper classes all feeding the
same child policy for priority queuing and bandwidth reservations based on
DSCP markings.  I’m just not exactly sure that this is allowed or
supported.  I also would run out of bandwidth allocation on the policy if I
use the true bandwidth number of 150mb/s. It is on a Gig port so I could
just take the bandwidth statement off of the interface to give myself
enough room for all of the shaper allocations.



Something like this(I am omitting the access-list that matches the branch
subnet and class map for brevity):



policy-map PerSiteShaper

class FtSmith

  shape average 1536

  bandwidth 1536
 service policy Scheduler
class Dallas

  shape average 4500

  bandwidth 4500
  service policy Scheduler
class NYC

  shape average 10

  bandwidth 10
  service policy Scheduler
class-default
  service-policy Scheduler

policy-map Scheduler
class VOICE

  priority percent 25

  set dscp ef

class AF41

  bandwidth percent 40

  set dscp af41

  queue-limit 1024 packets

class class-default

  fair-queue

  set dscp af21

  queue-limit 1024 packets






Just looking for some ideas that do not involve building tunnels to our
remote offices.  Thanks in advance,



*Wes Tribble*


Re: Google Public DNS Problems?

2013-05-01 Thread Christopher Morrow
On Wed, May 1, 2013 at 4:14 PM, Yang Yu yang.yu.l...@gmail.com wrote:

 It is very courteous to reply a SERVFAIL for requests being rate limited.


I believe the 'rate-limit' response is actually 'no response' ... though I
haven't tested this myself :)


 On Wed, May 1, 2013 at 1:17 PM, Andrew Fried andrew.fr...@gmail.com
 wrote:
  Your IPs may have been rate limited...
 
  Andy
 
  Andrew Fried
  andrew.fr...@gmail.com
 
  On 5/1/13 12:38 PM, Blair Trosper wrote:
  That's all well and good, but I certainly wouldn't expect nslookup
  gmail.com or for nslookup google.com to return SERVFAIL
 
 
  On Wed, May 1, 2013 at 9:34 AM, Joe Abley jab...@hopcount.ca wrote:
 
 
  On 2013-05-01, at 12:09, Blair Trosper blair.tros...@gmail.com
 wrote:
 
  Is anyone else seeing this?  From Santa Clara, CA, on Comcast
  Business...I'm getting SERVFAIL for any query I throw at 8.8.8.8 and
  8.8.4.4...
 
  Level 3's own public resolvers are fine for me, as are OpenDNS's
  resolvers.
 
  Google just turned on validation across the whole of 8.8.8.8 and
 8.8.4.4.
  The expected behaviour in the case where a response does not validate
 is to
  return SERVFAIL to the client.
 
  You could check that the queries you are sending are not suffering from
  poor signing hygiene (e.g. use the handy-dandy dnsviz.netvisualisation).
 
  If this is a repeatable, consistent problem even for unsigned zones (or
  for zones that you've verified are signed correctly) and especially if
 it's
  widespread you might want to call google on the nanog courtesy phone
 and
  have them look for collateral damage from their recent foray into
 8.8.8.8
  validation.
 
  Raw output from dig/drill and traceroutes to 8.8.8.8/8.8.4.4 are
 highly
  recommended if you need to take this further.
 
 
  Joe
 




Re: Could not send email to office 365

2013-05-01 Thread Jay Ashworth
- Original Message -
 From: Tony Patti t...@swalter.com

 After our upgrade, we started to see the body of received PLAIN TEXT
 emails truncated at less than 256 bytes,
 which frequently truncated emails in the middle of a word, the fix was
 a setting change.
 
 Since being standardized in 1982 with RFC 822, you would think PLAIN
 TEXT emails would just work out of the box.

This is Microsoft, Tony.  They don't understand text, and would prefer
that all emails be a MIME attachment of a Word document.

Cheers,
-- jra
-- 
Jay R. Ashworth  Baylink   j...@baylink.com
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com 2000 Land Rover DII
St Petersburg FL USA   #natog  +1 727 647 1274



RE: Data Center Installations

2013-05-01 Thread Otis L. Surratt, Jr.
-Original Message-
From: Blake Pfankuch - Mailing List
[mailto:blake.mailingl...@pfankuch.me] 
Sent: Wednesday, May 01, 2013 6:18 PM
To: Otis L. Surratt, Jr.; Warren Bailey; nanog@nanog.org
Subject: RE: Data Center Installations

Along this same line of questioning... favorite Velcro?  I used to get
spools of about 500 8 inch strips for a reasonable amount however the
vendor went out of business.  The cloth tabs are nice, but then end up
getting in the way...

Thanks,
Blake

You should be able to get a roll from Graybar. Never checked with CSC
for that. We bought a large roll from Graybar and simply cut what we
need. It's not precut and pretty but it works.



Re: Data Center Installations

2013-05-01 Thread Mike Lyon
For bulk velcro, I found Uline to be fairly cheap.


On Wed, May 1, 2013 at 4:30 PM, Otis L. Surratt, Jr. o...@ocosa.com wrote:

 -Original Message-
 From: Blake Pfankuch - Mailing List
 [mailto:blake.mailingl...@pfankuch.me]
 Sent: Wednesday, May 01, 2013 6:18 PM
 To: Otis L. Surratt, Jr.; Warren Bailey; nanog@nanog.org
 Subject: RE: Data Center Installations

 Along this same line of questioning... favorite Velcro?  I used to get
 spools of about 500 8 inch strips for a reasonable amount however the
 vendor went out of business.  The cloth tabs are nice, but then end up
 getting in the way...
 
 Thanks,
 Blake

 You should be able to get a roll from Graybar. Never checked with CSC
 for that. We bought a large roll from Graybar and simply cut what we
 need. It's not precut and pretty but it works.




-- 
Mike Lyon
408-621-4826
mike.l...@gmail.com

http://www.linkedin.com/in/mlyon


Re: Data Center Installations

2013-05-01 Thread Michael Loftis
On Wed, May 1, 2013 at 4:33 PM, Mike Lyon mike.l...@gmail.com wrote:
 For bulk velcro, I found Uline to be fairly cheap.

I have to ask, is this an April fools joke?  ULine isn't cheap for
anything.  Monoprice, $13, around $25 delivered depending on where
you're at and how yu ship it, for 5x black hook and loop 5yd per
roll... vs. ULine $28 (1x black hook and loop 75') and probably about
same SH.  No easy way to get them to quote SH but last time I
ordered from them (they're about the only place to get some stuff)
ULine is over 2x as much.  Oh and Monoprice has it in quite a few
colors if you don't care for black.  If you're going for pre-made
cable wrap type stuff it's a bit more, but still half or less than
ULine.

ULine is definitely a supplier of last resort, but they've got a lot
of different stuff.



Re: Data Center Installations

2013-05-01 Thread Mike Lyon
Is hard to beat Monoprice :)

But no, I have purchased velcro in bulk from ULine (not the kind for
wrapping cable though) and found it to be cheaper and I usually got it the
next day for not that much shipping.

-Mike



On Wed, May 1, 2013 at 4:49 PM, Michael Loftis mlof...@wgops.com wrote:

 On Wed, May 1, 2013 at 4:33 PM, Mike Lyon mike.l...@gmail.com wrote:
  For bulk velcro, I found Uline to be fairly cheap.

 I have to ask, is this an April fools joke?  ULine isn't cheap for
 anything.  Monoprice, $13, around $25 delivered depending on where
 you're at and how yu ship it, for 5x black hook and loop 5yd per
 roll... vs. ULine $28 (1x black hook and loop 75') and probably about
 same SH.  No easy way to get them to quote SH but last time I
 ordered from them (they're about the only place to get some stuff)
 ULine is over 2x as much.  Oh and Monoprice has it in quite a few
 colors if you don't care for black.  If you're going for pre-made
 cable wrap type stuff it's a bit more, but still half or less than
 ULine.

 ULine is definitely a supplier of last resort, but they've got a lot
 of different stuff.




-- 
Mike Lyon
408-621-4826
mike.l...@gmail.com

http://www.linkedin.com/in/mlyon


Re: Data Center Installations

2013-05-01 Thread Mark Gauvin
Zip ties have no reason to be in a dc grr 

Sent from my iPhone

On 2013-05-01, at 6:57 PM, Mike Lyon mike.l...@gmail.com wrote:

 Is hard to beat Monoprice :)
 
 But no, I have purchased velcro in bulk from ULine (not the kind for
 wrapping cable though) and found it to be cheaper and I usually got it the
 next day for not that much shipping.
 
 -Mike
 
 
 
 On Wed, May 1, 2013 at 4:49 PM, Michael Loftis mlof...@wgops.com wrote:
 
 On Wed, May 1, 2013 at 4:33 PM, Mike Lyon mike.l...@gmail.com wrote:
 For bulk velcro, I found Uline to be fairly cheap.
 
 I have to ask, is this an April fools joke?  ULine isn't cheap for
 anything.  Monoprice, $13, around $25 delivered depending on where
 you're at and how yu ship it, for 5x black hook and loop 5yd per
 roll... vs. ULine $28 (1x black hook and loop 75') and probably about
 same SH.  No easy way to get them to quote SH but last time I
 ordered from them (they're about the only place to get some stuff)
 ULine is over 2x as much.  Oh and Monoprice has it in quite a few
 colors if you don't care for black.  If you're going for pre-made
 cable wrap type stuff it's a bit more, but still half or less than
 ULine.
 
 ULine is definitely a supplier of last resort, but they've got a lot
 of different stuff.
 
 
 
 
 -- 
 Mike Lyon
 408-621-4826
 mike.l...@gmail.com
 
 http://www.linkedin.com/in/mlyon



Re: Data Center Installations

2013-05-01 Thread Warren Bailey
Bring your lacing skills?


Sent from my T-Mobile 4G LTE Device



 Original message 
From: Mark Gauvin mgau...@dryden.ca
Date: 05/01/2013 5:01 PM (GMT-08:00)
To: Mike Lyon mike.l...@gmail.com
Cc: NANOG nanog@nanog.org
Subject: Re: Data Center Installations


Zip ties have no reason to be in a dc grr

Sent from my iPhone

On 2013-05-01, at 6:57 PM, Mike Lyon mike.l...@gmail.com wrote:

 Is hard to beat Monoprice :)

 But no, I have purchased velcro in bulk from ULine (not the kind for
 wrapping cable though) and found it to be cheaper and I usually got it the
 next day for not that much shipping.

 -Mike



 On Wed, May 1, 2013 at 4:49 PM, Michael Loftis mlof...@wgops.com wrote:

 On Wed, May 1, 2013 at 4:33 PM, Mike Lyon mike.l...@gmail.com wrote:
 For bulk velcro, I found Uline to be fairly cheap.

 I have to ask, is this an April fools joke?  ULine isn't cheap for
 anything.  Monoprice, $13, around $25 delivered depending on where
 you're at and how yu ship it, for 5x black hook and loop 5yd per
 roll... vs. ULine $28 (1x black hook and loop 75') and probably about
 same SH.  No easy way to get them to quote SH but last time I
 ordered from them (they're about the only place to get some stuff)
 ULine is over 2x as much.  Oh and Monoprice has it in quite a few
 colors if you don't care for black.  If you're going for pre-made
 cable wrap type stuff it's a bit more, but still half or less than
 ULine.

 ULine is definitely a supplier of last resort, but they've got a lot
 of different stuff.




 --
 Mike Lyon
 408-621-4826
 mike.l...@gmail.com

 http://www.linkedin.com/in/mlyon




Re: Data Center Installations

2013-05-01 Thread Jeff Kell
On 5/1/2013 7:57 PM, Mark Gauvin wrote:
 Zip ties have no reason to be in a dc grr 

They have their place, but decidedly not in data center racks where
**nothing** is permanent/fixed very long :)

Jeff




RE: Could not send email to office 365

2013-05-01 Thread Keith Medcalf

http://email-guru.com/ ?

---
()  ascii ribbon campaign against html e-mail
/\  www.asciiribbon.org

 -Original Message-
 From: Warren Bailey [mailto:wbai...@satelliteintelligencegroup.com]
 Sent: Wednesday, 01 May, 2013 10:12
 To: JoeSox; nanog@nanog.org
 Subject: Re: Could not send email to office 365

 Just another day for them.. Office 365 has been broken for us for a long
 time. I've been thinking about a rackspace hosted exchange instead.. Have
 you guys looked into alternatives?


 Sent from my T-Mobile 4G LTE Device



  Original message 
 From: JoeSox joe...@gmail.com
 Date: 05/01/2013 6:27 AM (GMT-08:00)
 To: nanog@nanog.org
 Subject: Re: Could not send email to office 365


 The company I work for has been having Outlook connectivity issues
 (intermittent for only a few end users) for the past 7 days for Office
 365.
 We are in an upgrade status (on the 18th days or so; have been told it can
 last 30 days) and they changed our MX records without formal notification.
 We updated those on a Thursday or Friday and it worked until the following
 Monday where we observed it again, then magically fixed itself late
 afternoon that Monday. We had some more reports yesterday. The Microsoft
 technical support has not been helpful troubleshooting this for us.
 I am hoping it is related to our upgrade status but I cannot get an answer
 from anyone.
 --
 Thanks, Joe


 On Wed, May 1, 2013 at 2:21 AM, ISHII, Yuji y...@ugec.net wrote:

  Hello folks,
 
  Have you ever seen DNS issues on Office 365?
 
  MX record of Office 365 is example.mail.eo.outlook.com.
  I can get the MX record, however, I could not get the A record of the MX
  record, got Timeout.
 
  Does anyone have the same issue?
 
  Sincerely,
  Yuji
 
 







Re: Data Center Installations

2013-05-01 Thread Rob Seastrom

Warren Bailey wbai...@satelliteintelligencegroup.com writes:

 Do any of you have a go to resource for materials used in
 installations? Tie wraps, cable management, blahblahblah?

For stuff that they carry, Deep Surplus has been acceptable quality
and the price is generally right.  Others have recommended monoprice
but I've found them a bit variable on quality.

http://deepsurplus.com

-r




Re: Per Site QOS policy with Cisco IOS-XE

2013-05-01 Thread Lee
On 5/1/13, Wes Tribble westrib...@gmail.com wrote:
 I have a question for the QOS gurus out there.

cisco-nsp might be a better place to post your question.  But in any
case, this option looks right:
 Another Idea I had was to create a bunch of shaper classes all feeding the
 same child policy for priority queuing and bandwidth reservations based on
 DSCP markings.  I’m just not exactly sure that this is allowed or
 supported.

see http://puck.nether.net/pipermail/cisco-nsp/2007-October/044508.html
  So they just shaped at the hub towards the spoke to prevent overrunning the
  PE-CE link at the spoke. Another advantage was they didnt' waste
  hub-PE bandwidth for traffic that would be dropped at the spoke PE-CE link
  anyway.

which has nothing to do with IOS-XE but does sound like what you're
wanting to do.

Regards,
Lee



 We are having some problems with packet loss for our
 smaller MPLS locations.  This packet loss is due to the large speed
 differential on our Hub site(150mb/s) in comparison the the branch office
 locations(single T-1 to 4.5mb/s multilinks).  This packet loss only seems
 to impact really bursty applications like our Web Proxy.  I have been
 around and around with WindStream to give me some extra buffer or enable
 random early detection on the smaller interfaces in my MPLS network.  So
 far they are unwilling to do a custom policy and none of their standard
 policies have enough buffer to handle the bursts.  They do FIFO tail drop
 in every queue, so I can’t even choose a policy that has WRED implemented.



 I am looking for a way to solve the problem on my side.  I
 can create a shaper for the proxy and match off an access-list to the
 smaller sites, but I am either forced to do bandwidth reservations for each
 site, or have multiple sites share the same shaper.  Here is an example of
 what I was playing around with:



 ip access-list extended ProxyT1Sites

  permit tcp any host 10.x.x.x 10.x.x.x 0.0.0.255

  permit tcp any host 10.x.x.x 10.x.x.x 0.0.0.255



 class-map match-any ProxyShaperT1

 match access-group name ProxyT1Sites



 policy-map WindStream

 class VOICE

   priority percent 25

   set dscp ef

 class AF41

   bandwidth percent 40

   set dscp af41

   queue-limit 1024 packets

 class ProxyShaperT1

   shape average 1536

   bandwidth percent 1

   set dscp af21

   queue-limit 1024 packets

 class class-default

   fair-queue

   set dscp af21

   queue-limit 1024 packets





 Another Idea I had was to create a bunch of shaper classes all feeding the
 same child policy for priority queuing and bandwidth reservations based on
 DSCP markings.  I’m just not exactly sure that this is allowed or
 supported.  I also would run out of bandwidth allocation on the policy if I
 use the true bandwidth number of 150mb/s. It is on a Gig port so I could
 just take the bandwidth statement off of the interface to give myself
 enough room for all of the shaper allocations.



 Something like this(I am omitting the access-list that matches the branch
 subnet and class map for brevity):



 policy-map PerSiteShaper

 class FtSmith

   shape average 1536

   bandwidth 1536
  service policy Scheduler
 class Dallas

   shape average 4500

   bandwidth 4500
   service policy Scheduler
 class NYC

   shape average 10

   bandwidth 10
   service policy Scheduler
 class-default
   service-policy Scheduler

 policy-map Scheduler
 class VOICE

   priority percent 25

   set dscp ef

 class AF41

   bandwidth percent 40

   set dscp af41

   queue-limit 1024 packets

 class class-default

   fair-queue

   set dscp af21

   queue-limit 1024 packets






 Just looking for some ideas that do not involve building tunnels to our
 remote offices.  Thanks in advance,



 *Wes Tribble*




Re: Data Center Installations

2013-05-01 Thread Blake Dunlap
On Wed, May 1, 2013 at 7:04 PM, Warren Bailey 
wbai...@satelliteintelligencegroup.com wrote:

 Bring your lacing skills


Flex cross twist knot flex cross twist flex cross twist knot flex cross
twist...

-Blake


Re: Google Public DNS Problems?

2013-05-01 Thread shawn wilson
On May 1, 2013 5:09 PM, Christopher Morrow morrowc.li...@gmail.com
wrote:

 On Wed, May 1, 2013 at 4:14 PM, Yang Yu yang.yu.l...@gmail.com wrote:

  It is very courteous to reply a SERVFAIL for requests being rate
limited.
 
 
 I believe the 'rate-limit' response is actually 'no response' ... though I
 haven't tested this myself :)



Yes if someone has a misbehaving program or is trying to DOS you, you don't
really want to reply with anything.

  On Wed, May 1, 2013 at 1:17 PM, Andrew Fried andrew.fr...@gmail.com
  wrote:
   Your IPs may have been rate limited...
  
   Andy
  
   Andrew Fried
   andrew.fr...@gmail.com
  
   On 5/1/13 12:38 PM, Blair Trosper wrote:
   That's all well and good, but I certainly wouldn't expect nslookup
   gmail.com or for nslookup google.com to return SERVFAIL
  
  
   On Wed, May 1, 2013 at 9:34 AM, Joe Abley jab...@hopcount.ca wrote:
  
  
   On 2013-05-01, at 12:09, Blair Trosper blair.tros...@gmail.com
  wrote:
  
   Is anyone else seeing this?  From Santa Clara, CA, on Comcast
   Business...I'm getting SERVFAIL for any query I throw at 8.8.8.8
and
   8.8.4.4...
  
   Level 3's own public resolvers are fine for me, as are OpenDNS's
   resolvers.
  
   Google just turned on validation across the whole of 8.8.8.8 and
  8.8.4.4.
   The expected behaviour in the case where a response does not
validate
  is to
   return SERVFAIL to the client.
  
   You could check that the queries you are sending are not suffering
from
   poor signing hygiene (e.g. use the handy-dandy
dnsviz.netvisualisation).
  
   If this is a repeatable, consistent problem even for unsigned zones
(or
   for zones that you've verified are signed correctly) and especially
if
  it's
   widespread you might want to call google on the nanog courtesy phone
  and
   have them look for collateral damage from their recent foray into
  8.8.8.8
   validation.
  
   Raw output from dig/drill and traceroutes to 8.8.8.8/8.8.4.4 are
  highly
   recommended if you need to take this further.
  
  
   Joe
  
 
 


RE: Could not send email to office 365

2013-05-01 Thread Ryan Finnesey
Yes we are just working out our licensing agreement and moving Exchange back in 
house.  From talking with people BPOS (Exchange 2007) was a mess.  We were on 
Office 365 with Exchange 2010 without issue service worked very well.  Then 
they upgraded us to Exchange 2013 and it is just broken we are unable to 
connect. I thought the problem is fixed but now it is back.

-Original Message-
From: Warren Bailey [mailto:wbai...@satelliteintelligencegroup.com] 
Sent: Wednesday, May 1, 2013 12:12 PM
To: JoeSox; nanog@nanog.org
Subject: Re: Could not send email to office 365

Just another day for them.. Office 365 has been broken for us for a long time. 
I've been thinking about a rackspace hosted exchange instead.. Have you guys 
looked into alternatives?


Sent from my T-Mobile 4G LTE Device



 Original message 
From: JoeSox joe...@gmail.com
Date: 05/01/2013 6:27 AM (GMT-08:00)
To: nanog@nanog.org
Subject: Re: Could not send email to office 365


The company I work for has been having Outlook connectivity issues 
(intermittent for only a few end users) for the past 7 days for Office 365.
We are in an upgrade status (on the 18th days or so; have been told it can last 
30 days) and they changed our MX records without formal notification.
We updated those on a Thursday or Friday and it worked until the following 
Monday where we observed it again, then magically fixed itself late afternoon 
that Monday. We had some more reports yesterday. The Microsoft technical 
support has not been helpful troubleshooting this for us.
I am hoping it is related to our upgrade status but I cannot get an answer from 
anyone.
--
Thanks, Joe


On Wed, May 1, 2013 at 2:21 AM, ISHII, Yuji y...@ugec.net wrote:

 Hello folks,

 Have you ever seen DNS issues on Office 365?

 MX record of Office 365 is example.mail.eo.outlook.com.
 I can get the MX record, however, I could not get the A record of the 
 MX record, got Timeout.

 Does anyone have the same issue?

 Sincerely,
 Yuji






RE: Data Center Installations

2013-05-01 Thread Ryan Finnesey
Wish there was Frys in the east 

-Original Message-
From: George Herbert [mailto:george.herb...@gmail.com] 
Sent: Wednesday, May 1, 2013 3:42 PM
To: Joe Hamelin
Cc: nanog@nanog.org
Subject: Re: Data Center Installations

Seconded Graybar.  If necessary, in the absence of Graybar or for tiny stuff, a 
Frys or Home Depot or Lowes.


On Wed, May 1, 2013 at 12:32 PM, Joe Hamelin j...@nethead.com wrote:

 Graybar.

 --
 Joe Hamelin, W7COM, Tulalip, WA, 360-474-7474


 On Wed, May 1, 2013 at 12:23 PM, Warren Bailey  
 wbai...@satelliteintelligencegroup.com wrote:

  Do any of you have a go to resource for materials used in
 installations?
  Tie wraps, cable management, blahblahblah?
 
  I have found several places, but I'm curious to know what the nanog 
  ninja's have to say.
 
  //warren
 
 




--
-george william herbert
george.herb...@gmail.com



RE: Could not send email to office 365

2013-05-01 Thread Ryan Finnesey
It was in upgrade status for about 15 days.  We had to open a separate ticket 
to fix the upgrade but even after they completed the upgrade I was unable to 
connect.  

-Original Message-
From: JoeSox [mailto:joe...@gmail.com] 
Sent: Wednesday, May 1, 2013 12:28 PM
To: nanog@nanog.org
Subject: Re: Could not send email to office 365

Ryan,
Is your Office 365 account also in an upgrade status? If not, have you 
completed the upgrade?
--
Thanks, Joe


On Wed, May 1, 2013 at 8:42 AM, Ryan Finnesey r...@finnesey.com wrote:

 I am also having the some issues going on 3 weeks now.  I cannot 
 access my e-mail via Outlook and my MX records keep changing.  It is 
 nuts support has been unable to help.
 
   




RE: Data Center Installations

2013-05-01 Thread Ryan Finnesey
Graybar is great 

-Original Message-
From: Joe Hamelin [mailto:j...@nethead.com] 
Sent: Wednesday, May 1, 2013 3:32 PM
To: Warren Bailey
Cc: nanog@nanog.org
Subject: Re: Data Center Installations

Graybar.

--
Joe Hamelin, W7COM, Tulalip, WA, 360-474-7474


On Wed, May 1, 2013 at 12:23 PM, Warren Bailey  
wbai...@satelliteintelligencegroup.com wrote:

 Do any of you have a go to resource for materials used in installations?
 Tie wraps, cable management, blahblahblah?

 I have found several places, but I'm curious to know what the nanog 
 ninja's have to say.

 //warren





RE: Data Center Installations

2013-05-01 Thread shawn wilson
I'm more impressed with MicroCenter than Frys (at least the Frys south if
SF).

If you need RF I used to order from Davis RF all the time.
On May 2, 2013 12:57 AM, Ryan Finnesey r...@finnesey.com wrote:

 Wish there was Frys in the east

 -Original Message-
 From: George Herbert [mailto:george.herb...@gmail.com]
 Sent: Wednesday, May 1, 2013 3:42 PM
 To: Joe Hamelin
 Cc: nanog@nanog.org
 Subject: Re: Data Center Installations

 Seconded Graybar.  If necessary, in the absence of Graybar or for tiny
 stuff, a Frys or Home Depot or Lowes.


 On Wed, May 1, 2013 at 12:32 PM, Joe Hamelin j...@nethead.com wrote:

  Graybar.
 
  --
  Joe Hamelin, W7COM, Tulalip, WA, 360-474-7474
 
 
  On Wed, May 1, 2013 at 12:23 PM, Warren Bailey 
  wbai...@satelliteintelligencegroup.com wrote:
 
   Do any of you have a go to resource for materials used in
  installations?
   Tie wraps, cable management, blahblahblah?
  
   I have found several places, but I'm curious to know what the nanog
   ninja's have to say.
  
   //warren
  
  
 



 --
 -george william herbert
 george.herb...@gmail.com




Re: Data Center Installations

2013-05-01 Thread Ryan Finnesey
Never been to MicroCenter

Sent from my iPad mini

On May 2, 2013, at 1:05 AM, shawn wilson 
ag4ve...@gmail.commailto:ag4ve...@gmail.com wrote:


I'm more impressed with MicroCenter than Frys (at least the Frys south if SF).

If you need RF I used to order from Davis RF all the time.

On May 2, 2013 12:57 AM, Ryan Finnesey 
r...@finnesey.commailto:r...@finnesey.com wrote:
Wish there was Frys in the east

-Original Message-
From: George Herbert 
[mailto:george.herb...@gmail.commailto:george.herb...@gmail.com]
Sent: Wednesday, May 1, 2013 3:42 PM
To: Joe Hamelin
Cc: nanog@nanog.orgmailto:nanog@nanog.org
Subject: Re: Data Center Installations

Seconded Graybar.  If necessary, in the absence of Graybar or for tiny stuff, a 
Frys or Home Depot or Lowes.


On Wed, May 1, 2013 at 12:32 PM, Joe Hamelin 
j...@nethead.commailto:j...@nethead.com wrote:

 Graybar.

 --
 Joe Hamelin, W7COM, Tulalip, WA, 360-474-7474tel:360-474-7474


 On Wed, May 1, 2013 at 12:23 PM, Warren Bailey 
 wbai...@satelliteintelligencegroup.commailto:wbai...@satelliteintelligencegroup.com
  wrote:

  Do any of you have a go to resource for materials used in
 installations?
  Tie wraps, cable management, blahblahblah?
 
  I have found several places, but I'm curious to know what the nanog
  ninja's have to say.
 
  //warren
 
 




--
-george william herbert
george.herb...@gmail.commailto:george.herb...@gmail.com