RE: A case against vendor-locking optical modules

2014-11-17 Thread Naslund, Steve
Let talk about the 800 pound gorilla in the room and the #1 reason to hate 
vendor locked optics.  Some vendors (yes, Cisco I'm looking at you) want to 
charge ridiculously high prices for optic that are identical to generic optics 
other than the vendor lock.  Maybe a better tactic would be to have the vendor 
explain to you why the vendor lock is necessary.  You are after all the 
customer and don't owe them any explanations.

Steven Naslund
Chicago IL

-Original Message-
From: NANOG [mailto:nanog-boun...@nanog.org] On Behalf Of Jérôme Nicolle
Sent: Monday, November 17, 2014 12:12 PM
To: nanog@nanog.org
Subject: A case against vendor-locking optical modules

Hello,

I'm having a discussion with Arista, trying to explain to them why I _can't_ 
buy any hardware unable to run with compatible optical modules.

My points are :

- I need specific modules, mostly *WDM and BiDi, some still unavailable in 
their product line

- I run at least two other vendors on every locations and can't stack up every 
spare optics for each of them, neither could remote-hands safely re-program 
optics to match a specific vendor when needed.

- I have an established relationship with a trusted optics supplier, providing 
support, warranty and re-coding hardware for their entire
(impressive) lineup. And this supplier is still 2-5x times cheaper than any 
vendor-labeled optics even with NFR-like discounts.

Based on these points, I discourage every customers of ever using locked-in 
equipments, and forbid them on my own network. Of course, Arista can't be 
pleased because their hardware never stepped chord in my customer's networks. 
But they seem to deliberatly miss my points every time the subject comes up.

What are other arguments against vendor lock-in ? Is there any argument FOR 
such locks (please spare me the support issues, if you can't read specs and 
SNMP, you shouldn't even try networking) ?

Did you ever experience a shift in a vendor's position regarding the use of 
compatible modules ?

Thanks !

--
Jérôme Nicolle
+33 6 19 31 27 14


Re: A case against vendor-locking optical modules

2014-11-17 Thread Faisal Imtiaz
Vendor Lock's... this is nothing new, it has been in practice since the 
beginning of the IT / Computer Industry...

We have seen this with Cables (old old days, Vax/PDP 11/ IBM Mainframes, well 
into the PC cycle), Floppy Drives, Hard Drivers etc etc etc...

To the best of my knowledge, none of this was ever won by argument with the 
vendor...This always changed with time...
When more and more people started deploying generic / non oem items, the 
vendors were forced to either turn a blind eye or forced to reconsider...

The big carrot or stick, the vendors always held with the Customers / 
Consumers, was the warranty and or support.

If history has any advice to offer, it would be, if you are not dependent on 
warranty or support issues from the Vendor, then go forward, do what you 
please, ..

:)

Regards.

Faisal Imtiaz

- Original Message -
 From: Steve Naslund snasl...@medline.com
 To: nanog@nanog.org
 Sent: Monday, November 17, 2014 1:20:09 PM
 Subject: RE: A case against vendor-locking optical modules
 
 Let talk about the 800 pound gorilla in the room and the #1 reason to hate
 vendor locked optics.  Some vendors (yes, Cisco I'm looking at you) want to
 charge ridiculously high prices for optic that are identical to generic
 optics other than the vendor lock.  Maybe a better tactic would be to have
 the vendor explain to you why the vendor lock is necessary.  You are after
 all the customer and don't owe them any explanations.
 
 Steven Naslund
 Chicago IL
 
 -Original Message-
 From: NANOG [mailto:nanog-boun...@nanog.org] On Behalf Of Jérôme Nicolle
 Sent: Monday, November 17, 2014 12:12 PM
 To: nanog@nanog.org
 Subject: A case against vendor-locking optical modules
 
 Hello,
 
 I'm having a discussion with Arista, trying to explain to them why I _can't_
 buy any hardware unable to run with compatible optical modules.
 
 My points are :
 
 - I need specific modules, mostly *WDM and BiDi, some still unavailable in
 their product line
 
 - I run at least two other vendors on every locations and can't stack up
 every spare optics for each of them, neither could remote-hands safely
 re-program optics to match a specific vendor when needed.
 
 - I have an established relationship with a trusted optics supplier,
 providing support, warranty and re-coding hardware for their entire
 (impressive) lineup. And this supplier is still 2-5x times cheaper than any
 vendor-labeled optics even with NFR-like discounts.
 
 Based on these points, I discourage every customers of ever using locked-in
 equipments, and forbid them on my own network. Of course, Arista can't be
 pleased because their hardware never stepped chord in my customer's
 networks. But they seem to deliberatly miss my points every time the subject
 comes up.
 
 What are other arguments against vendor lock-in ? Is there any argument FOR
 such locks (please spare me the support issues, if you can't read specs and
 SNMP, you shouldn't even try networking) ?
 
 Did you ever experience a shift in a vendor's position regarding the use of
 compatible modules ?
 
 Thanks !
 
 --
 Jérôme Nicolle
 +33 6 19 31 27 14



Re: A case against vendor-locking optical modules

2014-11-17 Thread William Herrin
On Mon, Nov 17, 2014 at 1:11 PM, Jérôme Nicolle jer...@ceriz.fr wrote:
 I'm having a discussion with Arista, trying to explain to them why I
 _can't_ buy any hardware unable to run with compatible optical modules.

Hi Jérôme,

Change can't to won't, because you find it inconvenient and insulting
to work around artificial and costly problems created by your vendor. If
you can't use their equipment then they haven't lost any business but if
you _won't_ then they have.

Then schedule a call with the CEO, not your salesman. The CEO probably
doesn't understand it, probably caused it, and probably won't understand it
when you're done talking. He will understand customer ditching us over
some subordinate's stupid behavior, and will assign someone more technical
with instructions to redress the error.

Regards,
Bill Herrin


--
William Herrin  her...@dirtside.com  b...@herrin.us
Owner, Dirtside Systems . Web: http://www.dirtside.com/
May I solve your unusual networking challenges?


Re: A case against vendor-locking optical modules

2014-11-17 Thread Jérôme Nicolle


Le 17/11/2014 19:28, Faisal Imtiaz a écrit :
 If history has any advice to offer, it would be, if you are not 
 dependent on warranty or support issues from the Vendor, then go 
 forward, do what you please, ..

Well, I could go on and re-code the optics, at least by simply cloning a
few OEMs.

But there is still the spare items issue. No datacenter remote-hands
will accept any lyability in operating a recoder (wich, when not
operated properly, can easily fry the module). So I have to keep
multiple spares per module type, each beeing recoded and labelled for
different vendors.

Le 17/11/2014 19:54, William Herrin a écrit :
 Change can't to won't, because you find it inconvenient and 
 insulting to work around artificial and costly problems created by 
 your vendor. If you can't use their equipment then they haven't lost 
 any business but if you _won't_ then they have.


Let's talk about the £800 gorilla in the room then : it's not an issue
for a $20 LX SFP, it may be doable for a $120 LR SFP+, it's certainly
not an option for an ER-DWDM SFP+ 8-40 waves set ($800 each).

You're right about how inconvinient and insulting such restrictions
feel, but my main concern is about costs, efficiency and logistics.

Having to stock more spare optics, one per vendor, has its cost. Having
to cheat the restriction by recoding the optics, also has costs in terms
of time, tools and complexity. At the end of the day, everyone loses.

Because it's absurd and induce more costs and complexity, I _can't_ fall
into such trap. Because it's insulting and bordeline moronic to begin
with, I certainly _won't_.

Now, about discussing with a CEO, I'm not really sure it could be
reached. Salesmen on the other hand have their own interest in both
selling OEM modules to the corporate market, and unlocked equipments to
the SP/telco market, to whom they won't sell anything otherwise.

Is it unrealistic to hope for enough salesmen pressure on the corporate
ladder to make such moronic attitude be reversed in the short term ?

Best regards,

-- 
Jérôme Nicolle
+33 6 19 31 27 14


RE: A case against vendor-locking optical modules

2014-11-17 Thread Darden, Patrick

You say lock in, they say loyalty

Tell them loyalty is two ways, and you need them to help you remain a loyal 
customer.  To start with, a fantastic CLA.  Make sure it includes 15 minute new 
optics delivery in case of failure (since you can't keep spares on-site as they 
are too expensive.)  Technicians available without wait time to help you 
focus/finish/program them.  Not instant response to take a ticket, followed by 
a call within 4 hours, but instant response by a knowledgeable tech who 
finishes the call by filling out a ticket.  Etc.  

If they want vendor focused thinking on your part with concomitant committing 
of resources ($$), they need customer focused thinking on theirs.

They want your loyalty, awesome... let them know what it will take.  Remind 
them of how much money you will spend this year if they can get your lock in.

I'm just singing here.
--p


-Original Message-
From: NANOG [mailto:nanog-boun...@nanog.org] On Behalf Of Jérôme Nicolle
Sent: Monday, November 17, 2014 12:12 PM
To: nanog@nanog.org
Subject: [EXTERNAL]A case against vendor-locking optical modules

Hello,

I'm having a discussion with Arista, trying to explain to them why I _can't_ 
buy any hardware unable to run with compatible optical modules.

My points are :

- I need specific modules, mostly *WDM and BiDi, some still unavailable in 
their product line

- I run at least two other vendors on every locations and can't stack up every 
spare optics for each of them, neither could remote-hands safely re-program 
optics to match a specific vendor when needed.

- I have an established relationship with a trusted optics supplier, providing 
support, warranty and re-coding hardware for their entire
(impressive) lineup. And this supplier is still 2-5x times cheaper than any 
vendor-labeled optics even with NFR-like discounts.

Based on these points, I discourage every customers of ever using locked-in 
equipments, and forbid them on my own network. Of course, Arista can't be 
pleased because their hardware never stepped chord in my customer's networks. 
But they seem to deliberatly miss my points every time the subject comes up.

What are other arguments against vendor lock-in ? Is there any argument FOR 
such locks (please spare me the support issues, if you can't read specs and 
SNMP, you shouldn't even try networking) ?

Did you ever experience a shift in a vendor's position regarding the use of 
compatible modules ?

Thanks !

--
Jérôme Nicolle
+33 6 19 31 27 14


Re: A case against vendor-locking optical modules

2014-11-17 Thread William Herrin
On Mon, Nov 17, 2014 at 2:12 PM, Jérôme Nicolle jer...@ceriz.fr wrote:
 Le 17/11/2014 19:54, William Herrin a écrit :
  Change can't to won't, because you find it inconvenient and
  insulting to work around artificial and costly problems created by
  your vendor. If you can't use their equipment then they haven't lost
  any business but if you _won't_ then they have.


 Let's talk about the £800 gorilla in the room then : it's not an issue
 for a $20 LX SFP, it may be doable for a $120 LR SFP+, it's certainly
 not an option for an ER-DWDM SFP+ 8-40 waves set ($800 each).

 You're right about how inconvinient and insulting such restrictions
 feel, but my main concern is about costs, efficiency and logistics.

 Having to stock more spare optics, one per vendor, has its cost. Having
 to cheat the restriction by recoding the optics, also has costs in terms
 of time, tools and complexity. At the end of the day, everyone loses.

 Because it's absurd and induce more costs and complexity, I _can't_ fall
 into such trap. Because it's insulting and bordeline moronic to begin
 with, I certainly _won't_.

Have they had a bad quarter because they carelessly induced indirect costs
which priced them out of the market? This is something their CEO would like
to know about.


 Now, about discussing with a CEO, I'm not really sure it could be
 reached. Salesmen on the other hand have their own interest in both
 selling OEM modules to the corporate market, and unlocked equipments to
 the SP/telco market, to whom they won't sell anything otherwise.

You'd be surprised how reachable CEOs are, but if you have any trouble
making an appointment, call the CFO instead. CFO's are lonely. Almost
nobody ever calls them. The CFO will take the call from a
customer/investor, and unlike your salesman the CFO has the CEO's ear. And
if he's had a bad quarter, the CFO is even more in tune with the idea that
an indirect cost (which makes them no direct money) caused you not to buy.


 Is it unrealistic to hope for enough salesmen pressure on the corporate
 ladder to make such moronic attitude be reversed in the short term ?

Your salesman is not a corporate warrior. He spends his time working the
lowest hanging fruit he can find. Unless you have a *lot* of money to
spend, that isn't a customer who requires a change to corporate policy.

Regards,
Bill Herrin


--
William Herrin  her...@dirtside.com  b...@herrin.us
Owner, Dirtside Systems . Web: http://www.dirtside.com/
May I solve your unusual networking challenges?


Re: A case against vendor-locking optical modules

2014-11-17 Thread Scott Voll
I've asked the same question and got the answer that there is a REAL BIG
chip manufacture that was having huge system issue and told the vendor that
they were going to rip out all the manufactures routing / switching
equipment if they didn't get it fixed.

after the manufacture send engineering staff on site they found that the
problem was not the routers or switches but the SFP's that the Chip
manufacture had purchased.  After replacing the SFP's they had no problems.

So if you were the router manufacture you might also put in the
locks... Just say'n

I hate it also, but I also really like a stable network.  I also know that
there are some OEM's for even Cisco that I have used in the past.

Just my two cents.

Scott


On Mon, Nov 17, 2014 at 10:11 AM, Jérôme Nicolle jer...@ceriz.fr wrote:

 Hello,

 I'm having a discussion with Arista, trying to explain to them why I
 _can't_ buy any hardware unable to run with compatible optical modules.

 My points are :

 - I need specific modules, mostly *WDM and BiDi, some still unavailable
 in their product line

 - I run at least two other vendors on every locations and can't stack up
 every spare optics for each of them, neither could remote-hands safely
 re-program optics to match a specific vendor when needed.

 - I have an established relationship with a trusted optics supplier,
 providing support, warranty and re-coding hardware for their entire
 (impressive) lineup. And this supplier is still 2-5x times cheaper than
 any vendor-labeled optics even with NFR-like discounts.

 Based on these points, I discourage every customers of ever using
 locked-in equipments, and forbid them on my own network. Of course,
 Arista can't be pleased because their hardware never stepped chord in my
 customer's networks. But they seem to deliberatly miss my points every
 time the subject comes up.

 What are other arguments against vendor lock-in ? Is there any argument
 FOR such locks (please spare me the support issues, if you can't read
 specs and SNMP, you shouldn't even try networking) ?

 Did you ever experience a shift in a vendor's position regarding the use
 of compatible modules ?

 Thanks !

 --
 Jérôme Nicolle
 +33 6 19 31 27 14



Re: A case against vendor-locking optical modules

2014-11-17 Thread Clayton Zekelman

At 02:49 PM 17/11/2014, Scott Voll wrote:

I've asked the same question and got the answer that there is a REAL BIG
chip manufacture that was having huge system issue and told the vendor that
they were going to rip out all the manufactures routing / switching
equipment if they didn't get it fixed.

after the manufacture send engineering staff on site they found that the
problem was not the routers or switches but the SFP's that the Chip
manufacture had purchased.  After replacing the SFP's they had no problems.




I've heard that explanation a number of times in various forms.  I 
suspect it was an explanation crafted to counter the argument.


Regardless, it should have been simple enough to rule out the optics 
with proper diagnostics and swapping out of suspect units.


The real reason of course is margin

http://www.lightreading.com/optical/optical-components/ciscos-secret-franchise/d/d-id/631651




---

Clayton Zekelman
Managed Network Systems Inc. (MNSi)
3363 Tecumseh Rd. E
Windsor, Ontario
N8W 1H4

tel. 519-985-8410
fax. 519-985-8409



RE: A case against vendor-locking optical modules

2014-11-17 Thread Naslund, Steve
That is their most popular argument.  However this is no different from putting 
a NIC card. RAM, or hard drives in a server platform.  For that matter, do you 
blame the network vendor if you have a faulty optical cable?  In your example, 
can you be sure that the SFP was the issue?  You can't be because someone 
obviously did not follow the standards for the SFP interface, was it the 
network gear or the SFP itself.  Just because brand X does not work with switch 
Y does not make it brand Xs fault.

Obviously if there is a flaw in the NIC, the server guys should not get blamed. 
 Just as there are standards for USB, PCI, SATA, and other, there are standards 
for SFP and SFP+ interfaces.  If the optic vendor is not compliant, that's 
their problem and if your network gear does not accept any optic that complies 
with the standard that is the network gear's fault.  Consider how you would 
feel if HP servers only accepted HP hard drives or would not accept an Intel 
NIC, would you accept that?

Steven Naslund
Chicago IL


I've asked the same question and got the answer that there is a REAL BIG chip 
manufacture that was having huge system issue and told the vendor that they 
were going to rip out all the manufactures routing / switching equipment if 
they didn't get it fixed.

after the manufacture send engineering staff on site they found that the 
problem was not the routers or switches but the SFP's that the Chip 
manufacture had purchased.  After replacing the SFP's they had no problems.

So if you were the router manufacture you might also put in the locks... 
Just say'n

I hate it also, but I also really like a stable network.  I also know that 
there are some OEM's for even Cisco that I have used in the past.

Just my two cents.

Scott



Re: A case against vendor-locking optical modules

2014-11-17 Thread ryanL
there's a reason why cisco introduced service unsupported-transceiver,
which still remains an undocumented command. i have arista gear as well.
kinda wish they had a similar undocumented command.


RE: Route Science

2014-11-17 Thread Drew Weaver
As someone that used the routescience/avaya product for 6-7 years and then also 
demoed the IRP I can tell you that the IRP has a lot of similar functionality 
that the routescience/avaya CNA product had.

The nice thing about the Noction product (the demo at least?) is that you 
aren't locked into an ancient IBM xServer with a 32 bit kernel like you were 
with the Avaya product. 

You can install it on your own machines, so in theory it should be possible to 
scale it. Scaling was the only reason we decommissioned our CNA, otherwise we'd 
still be using it.

-Drew




-Original Message-
From: NANOG [mailto:nanog-boun...@nanog.org] On Behalf Of Greg Grabowski
Sent: Thursday, November 13, 2014 11:41 PM
To: nanog@nanog.org
Subject: Route Science

Does anyone still have a Route Science box running out there? Our enterprise 
still has a box running and working. Just curious..;-)


Re: A case against vendor-locking optical modules

2014-11-17 Thread Justin M. Streiner

On Mon, 17 Nov 2014, Jérôme Nicolle wrote:


What are other arguments against vendor lock-in ? Is there any argument
FOR such locks (please spare me the support issues, if you can't read
specs and SNMP, you shouldn't even try networking) ?

Did you ever experience a shift in a vendor's position regarding the use
of compatible modules ?


In the case of some vendors (yes, you again, Cisco), the shift has been in 
the wrong direction.


Some vendors treat optics as just a tool to do a job, and price 
accordingly.  Those vendors tend to have fairly relaxed policies re: 
working with non-$vendor optics, as well.


Other vendors treat optics as a cash cow^H^H^H^H^H^H^H^Hprofit center, and 
also price accordingly.  Those vendors tend to scream bloody murder if a 
non-$vendor optic is encountered.


Beyond that, I'd say you've covered all of the logical reasons why vendor 
lock-in is a bad idea, but as others have mentioned in this thread, those 
attitudes tend to change at a ridiculously slow pace, and only when forced 
by market conditions.


jms


Re: A case against vendor-locking optical modules

2014-11-17 Thread Justin M. Streiner

On Mon, 17 Nov 2014, Jérôme Nicolle wrote:


Is it unrealistic to hope for enough salesmen pressure on the corporate
ladder to make such moronic attitude be reversed in the short term ?


No salesperson is likely to do that for you.  They know only to well that 
eliminating vendor lock-in means they will lose sales on artificially 
costly optics from $vendor to a lower-cost rival.  Less sales = less 
commission for the affected sales person.


jms


Re: A case against vendor-locking optical modules

2014-11-17 Thread Valdis . Kletnieks
On Mon, 17 Nov 2014 15:34:50 -0500, Justin M. Streiner said:

 No salesperson is likely to do that for you.  They know only to well that 
 eliminating vendor lock-in means they will lose sales on artificially 
 costly optics from $vendor to a lower-cost rival.  Less sales = less 
 commission for the affected sales person.

I suspect that losing the commission on a few $6digit chassis sales is worse
than losing the commission on a $3digit optic?


pgpoJWSoRFCzW.pgp
Description: PGP signature


Re: A case against vendor-locking optical modules

2014-11-17 Thread Justin M. Streiner

On Mon, 17 Nov 2014, valdis.kletni...@vt.edu wrote:


On Mon, 17 Nov 2014 15:34:50 -0500, Justin M. Streiner said:


No salesperson is likely to do that for you.  They know only to well that
eliminating vendor lock-in means they will lose sales on artificially
costly optics from $vendor to a lower-cost rival.  Less sales = less
commission for the affected sales person.


I suspect that losing the commission on a few $6digit chassis sales is worse
than losing the commission on a $3digit optic?


That turns into a forest  trees problem.  Many salescritters don't think 
about the larger picture, or the responsible business units don't care 
about what affects other business units.  Also, in the 10G-and-up world, 
most of those optics are a lot more than $3digits.


jms


DNS Lookup - Filter localhost

2014-11-17 Thread Radke, Justin
This past weekend we started receiving bursts of lookups on our DNS server
for localhost. We blocked our subscriber abusing this lookup (most
assuredly malware and not intentional) but curious what safeguards you put
in place for DOS attacks on your DNS servers.

1. As an ISP do you see a problem with blocking localhost on your DNS
servers? (we don't see any validity to these requests but checking with you
to see if we've overlooked something).
2. Do you have an actual localhost zone that issues 127.0.0.1?
3. Do you block 512 Bytes DNS requests?
4. Do you block non-UDP DNS requests or rate-limit requests?
5. Anything else you block/filter on your DNS servers?

-=JGR


Re: A case against vendor-locking optical modules

2014-11-17 Thread Nick Hilliard
On 17/11/2014 18:11, Jérôme Nicolle wrote:
 What are other arguments against vendor lock-in ? Is there any argument
 FOR such locks (please spare me the support issues, if you can't read
 specs and SNMP, you shouldn't even try networking) ?

there have been documented cases in the past where transceivers have had
serious problems working on kit, where those problems have ranged from the
transceivers simply not working correctly to the network devices crashing
and rebooting.  The kit vendor gets the blame in all situations, even
though it's not always their fault.

Ultimately, transceivers are devices which need device drivers to work
properly.  I haven't seen any driver code for handling them, but if you
take a look at any other device driver, you'll probably notice that a good
chunk of the code is spend dealing with quirks and device-specific
weirdness.  From talking to vendors, I understand that the situation is
much the same with optical transceivers.  So there are some technical
reasons for being cautious about this, particular at the early stage of
transceiver development.

Having said that, most vendors use transceiver lock-out for strictly
commercial purposes and will refuse to enable full functionality on third
party kit as a matter of policy.  Bear it in mind that for every customer
who doesn't accept this, the vendor will make 10x as much cash with this
policy by applying it to enterprise and public sector.

 Did you ever experience a shift in a vendor's position regarding the use
 of compatible modules ?

No, but I've never had the opportunity to wave $100m at a vendor either.

These days I buy blank transceivers from a reputable third party vendor,
and recode them in-house as appropriate for whatever kit we need to use
them in.  This works well for me, but other people will have different
policies which work well for them.

Nick



RE: A case against vendor-locking optical modules

2014-11-17 Thread Jethro R Binks
On Mon, 17 Nov 2014, Naslund, Steve wrote:

 Let talk about the 800 pound gorilla in the room and the #1 reason to 
 hate vendor locked optics.  Some vendors (yes, Cisco I'm looking at you) 
 want to charge ridiculously high prices for optic that are identical to 
 generic optics other than the vendor lock.  Maybe a better tactic would 
 be to have the vendor explain to you why the vendor lock is necessary.  
 You are after all the customer and don't owe them any explanations.

The Packetpushers recently discussed this issue:

  http://packetpushers.net/ps-show-35-oem-sfp-qsfp-modules-work/

Jethro.

.  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .
Jethro R Binks, Network Manager,
Information Services Directorate, University Of Strathclyde, Glasgow, UK

The University of Strathclyde is a charitable body, registered in
Scotland, number SC015263.


Re: DNS Lookup - Filter localhost

2014-11-17 Thread Stephen Satchell
On 11/17/2014 01:11 PM, Radke, Justin wrote:
 This past weekend we started receiving bursts of lookups on our DNS server
 for localhost. We blocked our subscriber abusing this lookup (most
 assuredly malware and not intentional) but curious what safeguards you put
 in place for DOS attacks on your DNS servers.
 
 1. As an ISP do you see a problem with blocking localhost on your DNS
 servers? (we don't see any validity to these requests but checking with you
 to see if we've overlooked something).

Not really

 2. Do you have an actual localhost zone that issues 127.0.0.1?

Yes

 3. Do you block 512 Bytes DNS requests?

No.

 4. Do you block non-UDP DNS requests or rate-limit requests?

Yes

 5. Anything else you block/filter on your DNS servers?

block/limit any queries
block/limit root NS queries
block anycast/broadcast source address packets
block fragmented packets


Re: A case against vendor-locking optical modules

2014-11-17 Thread Ken Matlock
On Mon, Nov 17, 2014 at 1:09 PM, ryanL ryan.lan...@gmail.com wrote:

 there's a reason why cisco introduced service unsupported-transceiver,
 which still remains an undocumented command. i have arista gear as well.
 kinda wish they had a similar undocumented command.



Arista does have it (at least in older codes, no idea if it still works).

http://serverfault.com/questions/281534/what-is-the-command-to-enable-3rd-party-sfp-transceivers-on-arista-switch

One note: I did not have to reboot the switch for it to work. That took
care of *most* 3rd-party optics, but I seem to recall it didn't cover 100%.

Ken


Re: A case against vendor-locking optical modules

2014-11-17 Thread Jérôme Nicolle


Le 17/11/2014 21:09, ryanL a écrit :
 kinda wish they had a similar undocumented command.

Well, there is a command, and you can automate it's application.

See https://gist.github.com/agh/932bbd1f74d312573925 .

Can't tell if DOM is supported on 3rd party.

-- 
Jérôme Nicolle
+33 6 19 31 27 14


Re: A case against vendor-locking optical modules

2014-11-17 Thread Patrick W. Gilmore
This is an interesting thread, but the actual winning strategy was only 
tangentially mentioned.

Q: How do you get a vendor to change?
A: Everyone stop buying that vendor's gear.

It's a simple business decision. If the profit dollars of the people who stick 
around with locked optics are greater than the profit dollars of everyone 
buying without, guess what a vendor will do? (I'm ignoring a ton of 
second-order effects, such as having enough kit in production to be considered 
ubiquitous, since most companies can't think that far ahead.)

You like Arista for price, density, etc.? Then factor in the cost (OpEx  
CapEx) of vendor-specific optics and see if they still make sense. Don't just 
look at the per-port cost of the blade. See, it's a simple business decision 
for you too.


Besides, what's wrong with using something (as Nick mentioned) like FlexOptics 
programmable optics? Haven't tried it in Arista, but other kit works fine.

-- 
TTFN,
patrick



 On Nov 17, 2014, at 16:19 , Nick Hilliard n...@foobar.org wrote:
 
 On 17/11/2014 18:11, Jérôme Nicolle wrote:
 What are other arguments against vendor lock-in ? Is there any argument
 FOR such locks (please spare me the support issues, if you can't read
 specs and SNMP, you shouldn't even try networking) ?
 
 there have been documented cases in the past where transceivers have had
 serious problems working on kit, where those problems have ranged from the
 transceivers simply not working correctly to the network devices crashing
 and rebooting.  The kit vendor gets the blame in all situations, even
 though it's not always their fault.
 
 Ultimately, transceivers are devices which need device drivers to work
 properly.  I haven't seen any driver code for handling them, but if you
 take a look at any other device driver, you'll probably notice that a good
 chunk of the code is spend dealing with quirks and device-specific
 weirdness.  From talking to vendors, I understand that the situation is
 much the same with optical transceivers.  So there are some technical
 reasons for being cautious about this, particular at the early stage of
 transceiver development.
 
 Having said that, most vendors use transceiver lock-out for strictly
 commercial purposes and will refuse to enable full functionality on third
 party kit as a matter of policy.  Bear it in mind that for every customer
 who doesn't accept this, the vendor will make 10x as much cash with this
 policy by applying it to enterprise and public sector.
 
 Did you ever experience a shift in a vendor's position regarding the use
 of compatible modules ?
 
 No, but I've never had the opportunity to wave $100m at a vendor either.
 
 These days I buy blank transceivers from a reputable third party vendor,
 and recode them in-house as appropriate for whatever kit we need to use
 them in.  This works well for me, but other people will have different
 policies which work well for them.
 
 Nick



Re: DNS Lookup - Filter localhost

2014-11-17 Thread Anders Löwinger
 4. Do you block non-UDP DNS requests or rate-limit requests?
 
 Yes

Why?  RFC5966 DNS Transport over TCP - Implementation Requirements

You make it very hard for DNSSEC

 5. Anything else you block/filter on your DNS servers?
 
 block fragmented packets

Why? You then block EDNS0, which DNSSEC uses. (UDP packets up to 4096 bytes,
then TCP)


/Anders



Re: A case against vendor-locking optical modules

2014-11-17 Thread Jérôme Nicolle
Hello Patrick,

Le 18/11/2014 00:17, Patrick W. Gilmore a écrit :
 You like Arista for price, density, etc.? Then factor in the cost
 (OpEx  CapEx) of vendor-specific optics and see if they still make
 sense. Don't just look at the per-port cost of the blade. See, it's a
 simple business decision for you too.

You got my point : I do care about per-port cost, but the actual cost is
a composite of :
- kit price
- licences
- optics
- spare optics
- power per port over expected run time
- collocation space

 Besides, what's wrong with using something (as Nick mentioned) like
 FlexOptics programmable optics? Haven't tried it in Arista, but other
 kit works fine.

Programmable optics are fine, but then you'd have to keep your
programming gear available and train your techniciens on it, or keep
pre-coded spares for every locked manufacturers.

It's probably fine in a pure DC environment with few locations and only
one SFP+ type, but it's rapidly a total mess when you have to manage 40
channels for 3 module types over dozens of locations AND the added
manufacturer specific pain-in-the-ass.

-- 
Jérôme Nicolle
+33 6 19 31 27 14


Re: A case against vendor-locking optical modules

2014-11-17 Thread Naslund, Steve
Our experience using that command has been mixed enough to be unreliable for 
production.  Problems include error disabled interfaces refusing to come back 
online and the command not surviving a power cycle.  Use with caution.

Steven Naslund
Chicago IL



 On Nov 17, 2014, at 2:11 PM, ryanL ryan.lan...@gmail.com wrote:
 
 there's a reason why cisco introduced service unsupported-transceiver,
 which still remains an undocumented command. i have arista gear as well.
 kinda wish they had a similar undocumented command.


Re: DNS Lookup - Filter localhost

2014-11-17 Thread David Conrad
 3. Do you block 512 Bytes DNS requests?

How many  512 byte DNS requests are people seeing?

Perhaps the requester meant  512 byte DNS responses?

Blocking  512 byte responses would be ... unfortunate.

 4. Do you block non-UDP DNS requests or rate-limit requests?
 Yes

I presume (hope) the yes applies rate limiting? Blocking non-UDP DNS is a bad 
idea. As RFC 5966 states: ... it should be noted that failure to support TCP 
(or the blocking of DNS over TCP at the network layer) may result in resolution 
failure and/or application-level timeouts.

 block anycast/broadcast source address packets

How do you know if a source address is an anycast address?

 block fragmented packets

Why would you want to block fragmented packets?

Regards,
-drc



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