Re: Netzero Email Abuse

2018-02-10 Thread Niels Bakker

* mattli...@rivervalleyinternet.net (Matt Hoppes) [Sat 10 Feb 2018, 20:00 CET]:

I just replied to them and got out on a CARID mailing list. What the?


There's an autoresponder subscribed to this list but since the list 
admins rarely post themselves they won't know to take action.



-- Niels.


Re: Netzero Email Abuse

2018-02-10 Thread Matt Hoppes
I just replied to them and got out on a CARID mailing list. What the?

> On Feb 10, 2018, at 13:18, Tim Burke  wrote:
> 
> Good luck... they do not have anybody clueful handling abuse. United Online's 
> abuse is all handled by a bunch of untrained fools in a third-world country. 
> This was as of ~5 years ago, things may have changed now, but I doubt it.
> 
> On 2/9/18, 7:21 PM, "NANOG on behalf of Matt Hoppes" 
>  
> wrote:
> 
>Could someone from Netzeros email abuse team contact me?
> 
>Your spam notification system is spamming me and I have been unable to get 
> ahold of anyone regarding this. 
> 
>Over the last 48 hours it has sent probably 25-30 emails to our abuse 
> email address. All emails are the same, with the same content, and are 
> actually a human generated email from a customer I personally know (Eg not 
> even spam). 
> 


Re: Netzero Email Abuse

2018-02-10 Thread Tim Burke
Good luck... they do not have anybody clueful handling abuse. United Online's 
abuse is all handled by a bunch of untrained fools in a third-world country. 
This was as of ~5 years ago, things may have changed now, but I doubt it.

On 2/9/18, 7:21 PM, "NANOG on behalf of Matt Hoppes"  wrote:

Could someone from Netzeros email abuse team contact me?

Your spam notification system is spamming me and I have been unable to get 
ahold of anyone regarding this. 

Over the last 48 hours it has sent probably 25-30 emails to our abuse email 
address. All emails are the same, with the same content, and are actually a 
human generated email from a customer I personally know (Eg not even spam).