Reporting Comcast outside plant issues?

[Justin Streiner]

Does anyone here have a contact at Comcast for reporting outside plant
issues that are not (at the moment) service-affecting? I am not a Comcast
customer, and they make it nearly impossible for non-customers to reach
them unless you're signing up for service.

There is a long coax span (2-300 feetthat has come off of a pair of utility
poles and is laying on the ground near my house. I moved it off of the road
to keep it from getting run over, but reaching anyone at Comcast to get the
cable re-attached to the poles has been difficult.

Any insight anyone (off-list is fine) could offer would be appreciated.

Thank you
jms

Quadranet Abuse Contacts

[Christopher Munz-Michielin]

Hey nanog,

Does anyone have a good contact for Quadranet's abuse department?  They 
are announcing one of our prefixes and it's been a week after emailing 
their abuse@ email address and creating a ticket but no movement calls 
to their support line have been less then helpful as well.


Replies on list or off list are fine.

Thanks!