GTT Contact
We're facing an issue we've been trying to resolve with GTT, but are unable to get them to respond beyond opening a ticket regarding this issue. What is going on is GTT has two maintenance windows, the first tonight with the backup window tomorrow night. Our issue is our other carrier is also performing maintenance tonight, and if they're both performing maintenance during the same time windows, we'll be left without connectivity. Is there anyone from GTT on this list that could get in touch with the appropriate team to request they utilize their backup window instead? Brandon WadeiCastCenter
Re: Phoenix IX down/gone?
>> Corrected URL: >> https://peeringdb.com/ix/662 >> >> Anyone know what happened to Phoenix IX? https://peeringdb.com/ix/66 They >> seem off the air including website and phones.. permanently? >> >> -PeterK at 32354We (AS53767) are passing traffic on Phoenix IX. The person >> who operates the exchange (Paul Emmons) is frequently traveling for >> business. I suspect something is simply wrong with the website. I'll reach out to him through a private channel and make sure he's aware the website is down. Best regards,Brandon WadeiCastCenter.com / AS53767
GTT Regulatory Recovery Surcharge
We've been a GTT customer for several years and on our latest bill we now have a "Regulatory Recovery Surcharge" of almost 10% tacked on. We only purchase IP Transit services from them, nothing else, and have never had any fees tacked on top of our contracted agreed upon amount. Has anyone else ran into this? If this is a legit "surcharge" any idea of why we were never charged for that before? I figured I'd reach out to the community on this prior to jumping to further conclusions. -Brandon
Re: Internap route optimization
> Does anyone know or have any experience with Internap's route > optimization? Is it any good? > > I've heard of competing solutions as well, such as the one > provided by Noction. > > Thanks for your input, > Paras We currently utilize the Border6 solution on our network and are very happy with it. It optimizes our outbound traffic by injecting more specifics into our border router to influence the outbound traffic. To assure we don't re-advertise these more specifics to our downstream/peers we tag those routes with a community. The Border6 solution optimizes traffic based upon performance and also allows us to keep our traffic levels within our commits. It has saved us on bursting costs, as well as technical support costs since it has virtually eliminated packet loss complaints. As far as price, the Border6 solution is by far way more cost effective verses the quotes we have received from Internap and Noction. The technical support staff have always gone above and beyond to tweak the solution as needed as well. Overall we are very impressed and would recommend the Border6 solution. It more than pays for itself with customer satisfaction and not needing to staff someone around the clock to manually route around packet loss, blackholed traffic, etc. In fact a few weeks ago our appliance died (for reasons not related to the Border6 solution) and it took a few days for us to provide a replacement box and we did notice complaints come in for packet loss, etc. A pretty good indication that it is doing it's job as expected. Feel free to contact me off list if you have any questions about the Border6 solution. Brandon Wade - AS53767 http://as53767.net
