Re: Amazon Geolocation

[Bryan Holloway]

Best. URL. Ever. ;)


On 4/24/18 2:35 PM, Anne P. Mitchell Esq. wrote:

We have been told that the best, most expeditious way to get this resolved is:

  "https://www.amazonforum.com/forums/digital-content/prime-video, it's actively 
monitored, and confirmed issues are escalated to the correct engineering team."

Anne

Anne P. Mitchell,
Attorney at Law
CEO/President,
SuretyMail Email Reputation Certification and Inbox Delivery Assistance
http://www.SuretyMail.com/
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Attorney at Law / Legislative Consultant
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Author: The Email Deliverability Handbook
Legal Counsel: The CyberGreen Institute
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Re: Amazon Geolocation

[Anne P. Mitchell Esq.]

We have been told that the best, most expeditious way to get this resolved is:

 "https://www.amazonforum.com/forums/digital-content/prime-video, it's actively 
monitored, and confirmed issues are escalated to the correct engineering team."

Anne

Anne P. Mitchell, 
Attorney at Law
CEO/President, 
SuretyMail Email Reputation Certification and Inbox Delivery Assistance
http://www.SuretyMail.com/
http://www.SuretyMail.eu/

Attorney at Law / Legislative Consultant
GDPR Compliance Consultant
Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law)
Author: The Email Deliverability Handbook
Legal Counsel: The CyberGreen Institute
Legal Counsel: The Earth Law Center

Re: Amazon Geolocation

[Adam Montgomery]

Hey Sam, we had the same problem and were able to get it resolved (and help
a few others get unblocked as well). Shoot me the affected blocks off-list
and I'll forward them along.

Adam

On Tue, Apr 24, 2018 at 12:03 PM Anne P. Mitchell Esq. 
wrote:

> Sam, may I share this with our Amazon contacts?
>
> Anne
>
> Anne P. Mitchell,
> Attorney at Law
> CEO/President,
> SuretyMail Email Reputation Certification and Inbox Delivery Assistance
> http://www.SuretyMail.com/
> http://www.SuretyMail.eu/
>
> Attorney at Law / Legislative Consultant
> GDPR Compliance Consultant
> Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law)
> Author: The Email Deliverability Handbook
> Legal Counsel: The CyberGreen Institute
> Legal Counsel: The Earth Law Center
>
>
> >
> > Hey all,
> >
> > Having a hard time finding someone within Amazon to understand
> geolocation
> > problems.  We have lots of customers that started getting the amazon
> prime video
> > message about not being able to watch because of geolocation / vpn
> restrictions.
> >
> > We are a wisp.  We run BGP with our own netblocks and upstream
> netblocks.  We
> > have at least 15 customers that have reported this problem - many of
> which
> > opened tickets directly with amazon but they have no clue.  My guess is
> its
> > related to entire netblocks.
> >
> > MaxMind shows the correct info and always has.
> >
> > Can someone point me to a contact at Amazon that can help?
> >
> > Thx,
> > Sam
> >
> >
> >
> >
>
>
>

Re: Amazon Geolocation

[Anne P. Mitchell Esq.]

Sam, may I share this with our Amazon contacts?

Anne

Anne P. Mitchell, 
Attorney at Law
CEO/President, 
SuretyMail Email Reputation Certification and Inbox Delivery Assistance
http://www.SuretyMail.com/
http://www.SuretyMail.eu/

Attorney at Law / Legislative Consultant
GDPR Compliance Consultant
Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law)
Author: The Email Deliverability Handbook
Legal Counsel: The CyberGreen Institute
Legal Counsel: The Earth Law Center

 
> 
> Hey all,
> 
> Having a hard time finding someone within Amazon to understand geolocation
> problems.  We have lots of customers that started getting the amazon prime 
> video
> message about not being able to watch because of geolocation / vpn 
> restrictions.
> 
> We are a wisp.  We run BGP with our own netblocks and upstream netblocks.  We
> have at least 15 customers that have reported this problem - many of which
> opened tickets directly with amazon but they have no clue.  My guess is its
> related to entire netblocks.  
> 
> MaxMind shows the correct info and always has. 
> 
> Can someone point me to a contact at Amazon that can help?
> 
> Thx,
> Sam
> 
> 
> 
> 

Amazon Geolocation

[Sam Norris]

Hey all,

Having a hard time finding someone within Amazon to understand geolocation
problems.  We have lots of customers that started getting the amazon prime video
message about not being able to watch because of geolocation / vpn restrictions.

We are a wisp.  We run BGP with our own netblocks and upstream netblocks.  We
have at least 15 customers that have reported this problem - many of which
opened tickets directly with amazon but they have no clue.  My guess is its
related to entire netblocks.  

MaxMind shows the correct info and always has. 

Can someone point me to a contact at Amazon that can help?

Thx,
Sam