Cogent outage?

2012-12-06 Thread Matthew Huff
About 10 minutes ago we stopped being able to pass traffic through cogent. I 
de-peered us from Cogent, and everything appears
better. When I call cogent, all I get is a busy signal (must be a major 
outage). Anyone else seeing anything?


Matthew Huff | 1 Manhattanville Rd
Director of Operations   | Purchase, NY 10577
OTA Management LLC   | Phone: 914-460-4039
aim: matthewbhuff    | Fax:   914-460-4139




smime.p7s
Description: S/MIME cryptographic signature


Re: Cogent outage?

2012-12-06 Thread Steven Saner
On 12/06/2012 11:11 AM, Matthew Huff wrote:
 About 10 minutes ago we stopped being able to pass traffic through cogent. I 
 de-peered us from Cogent, and everything appears
 better. When I call cogent, all I get is a busy signal (must be a major 
 outage). Anyone else seeing anything?
 

Passing normal traffic in Kansas City.

Steve

-- 
--
Steven Saner ssa...@hubris.net  Voice:  316-858-3000
Director of Network Operations  Fax:  316-858-3001
Hubris Communicationshttp://www.hubris.net



RE: Cogent outage?

2012-12-06 Thread Evan Moore
I may have seen this as well.  I touch Cogent in Boston.

Seems to be returning as of 1717 GMT.

ERM

Evan R Moore
Network Engineer
Sovernet Communications


-Original Message-
From: Matthew Huff [mailto:mh...@ox.com] 
Sent: Thursday, December 06, 2012 12:12 PM
To: 'nanog@nanog.org'
Subject: Cogent outage?

About 10 minutes ago we stopped being able to pass traffic through cogent. I 
de-peered us from Cogent, and everything appears
better. When I call cogent, all I get is a busy signal (must be a major 
outage). Anyone else seeing anything?


Matthew Huff | 1 Manhattanville Rd
Director of Operations   | Purchase, NY 10577
OTA Management LLC   | Phone: 914-460-4039
aim: matthewbhuff    | Fax:   914-460-4139





Re: Cogent outage?

2012-12-06 Thread Christopher Nielsen
Passing normal traffic in San Jose and Ashburn.

On Thu, Dec 6, 2012 at 12:11 PM, Matthew Huff mh...@ox.com wrote:
 About 10 minutes ago we stopped being able to pass traffic through cogent. I 
 de-peered us from Cogent, and everything appears
 better. When I call cogent, all I get is a busy signal (must be a major 
 outage). Anyone else seeing anything?

 
 Matthew Huff | 1 Manhattanville Rd
 Director of Operations   | Purchase, NY 10577
 OTA Management LLC   | Phone: 914-460-4039
 aim: matthewbhuff| Fax:   914-460-4139





-- 
Christopher Nielsen
They who can give up essential liberty for temporary safety, deserve
neither liberty nor safety. --Benjamin Franklin
The tree of liberty must be refreshed from time to time with the
blood of patriots  tyrants. --Thomas Jefferson



Re: Cogent outage?

2012-12-06 Thread Nick Olsen
No issues seen in Orlando either.

Nick Olsen
Network Operations (855) FLSPEED  x106


 From: Steven Saner ssa...@hubris.net
Sent: Thursday, December 06, 2012 12:17 PM
To: nanog@nanog.org
Subject: Re: Cogent outage?

On 12/06/2012 11:11 AM, Matthew Huff wrote:
 About 10 minutes ago we stopped being able to pass traffic through 
cogent. I de-peered us from Cogent, and everything appears
 better. When I call cogent, all I get is a busy signal (must be a major 
outage). Anyone else seeing anything?
 

Passing normal traffic in Kansas City.

Steve

-- 
--
Steven Saner ssa...@hubris.net  Voice:  316-858-3000
Director of Network Operations  Fax:  316-858-3001
Hubris Communicationshttp://www.hubris.net




Re: Cogent outage?

2012-12-06 Thread PC
No visible issues in the DC area.


On Thu, Dec 6, 2012 at 10:17 AM, Evan Moore emo...@sover.net wrote:

 I may have seen this as well.  I touch Cogent in Boston.

 Seems to be returning as of 1717 GMT.

 ERM

 Evan R Moore
 Network Engineer
 Sovernet Communications


 -Original Message-
 From: Matthew Huff [mailto:mh...@ox.com]
 Sent: Thursday, December 06, 2012 12:12 PM
 To: 'nanog@nanog.org'
 Subject: Cogent outage?

 About 10 minutes ago we stopped being able to pass traffic through cogent.
 I de-peered us from Cogent, and everything appears
 better. When I call cogent, all I get is a busy signal (must be a major
 outage). Anyone else seeing anything?

 
 Matthew Huff | 1 Manhattanville Rd
 Director of Operations   | Purchase, NY 10577
 OTA Management LLC   | Phone: 914-460-4039
 aim: matthewbhuff| Fax:   914-460-4139






RE: Cogent outage?

2012-12-06 Thread Jeremiah Millay
Evan,
We are hearing reports of this from our customers as well. We connect to them 
in NY and Boston.

Jeremiah Millay
Network Engineer
Vermont Telephone Co., Inc.
Phone: 802 885-7796
Mobile: 802 289-2116
E-Mail: jmil...@vermontel.com
-Original Message-
From: Evan Moore [mailto:emo...@sover.net] 
Sent: Thursday, December 06, 2012 12:17 PM
To: 'Matthew Huff'; 'nanog@nanog.org'
Subject: RE: Cogent outage?

I may have seen this as well.  I touch Cogent in Boston.

Seems to be returning as of 1717 GMT.

ERM

Evan R Moore
Network Engineer
Sovernet Communications


-Original Message-
From: Matthew Huff [mailto:mh...@ox.com]
Sent: Thursday, December 06, 2012 12:12 PM
To: 'nanog@nanog.org'
Subject: Cogent outage?

About 10 minutes ago we stopped being able to pass traffic through cogent. I 
de-peered us from Cogent, and everything appears better. When I call cogent, 
all I get is a busy signal (must be a major outage). Anyone else seeing 
anything?


Matthew Huff | 1 Manhattanville Rd
Director of Operations   | Purchase, NY 10577
OTA Management LLC   | Phone: 914-460-4039
aim: matthewbhuff    | Fax:   914-460-4139







Re: Cogent outage?

2012-12-06 Thread Warren Bailey
Internet pulse shows cogent being difficult.


From my Galaxy Note II, please excuse any mistakes.


 Original message 
From: Nick Olsen n...@flhsi.com
Date: 12/06/2012 9:28 AM (GMT-08:00)
To: Steven Saner ssa...@hubris.net,nanog@nanog.org
Subject: Re: Cogent outage?


No issues seen in Orlando either.

Nick Olsen
Network Operations (855) FLSPEED  x106


 From: Steven Saner ssa...@hubris.net
Sent: Thursday, December 06, 2012 12:17 PM
To: nanog@nanog.org
Subject: Re: Cogent outage?

On 12/06/2012 11:11 AM, Matthew Huff wrote:
 About 10 minutes ago we stopped being able to pass traffic through
cogent. I de-peered us from Cogent, and everything appears
 better. When I call cogent, all I get is a busy signal (must be a major
outage). Anyone else seeing anything?


Passing normal traffic in Kansas City.

Steve

--
--
Steven Saner ssa...@hubris.net  Voice:  316-858-3000
Director of Network Operations  Fax:  316-858-3001
Hubris Communicationshttp://www.hubris.net





Re: Cogent outage?

2012-12-06 Thread Michael Proto
I'm seeing packet loss between my Atlanta Cogent connection and some
servers we have in both Dallas and London. According to Cogent's
status page they're having an outage in the NYC area.


-Proto

http://status.cogentco.com/

On Thu, Dec 6, 2012 at 12:11 PM, Matthew Huff mh...@ox.com wrote:
 About 10 minutes ago we stopped being able to pass traffic through cogent. I 
 de-peered us from Cogent, and everything appears
 better. When I call cogent, all I get is a busy signal (must be a major 
 outage). Anyone else seeing anything?

 
 Matthew Huff | 1 Manhattanville Rd
 Director of Operations   | Purchase, NY 10577
 OTA Management LLC   | Phone: 914-460-4039
 aim: matthewbhuff| Fax:   914-460-4139





RE: Cogent outage?

2012-12-06 Thread Matthew Huff
We are peered in Westchester Co, NY (north of NYC). Reports from 
status.cogentco.com suggest a problem in NYC. I wonder if it's
related to the 75 Broad Street explosion this morning. According to Cogent 
status, they are running on generator. 


Matthew Huff | 1 Manhattanville Rd
Director of Operations   | Purchase, NY 10577
OTA Management LLC   | Phone: 914-460-4039
aim: matthewbhuff    | Fax:   914-460-4139

 -Original Message-
 From: Michael Proto [mailto:m...@jellydonut.org]
 Sent: Thursday, December 06, 2012 12:31 PM
 To: Matthew Huff
 Cc: nanog@nanog.org
 Subject: Re: Cogent outage?
 
 I'm seeing packet loss between my Atlanta Cogent connection and some
 servers we have in both Dallas and London. According to Cogent's
 status page they're having an outage in the NYC area.
 
 
 -Proto
 
 http://status.cogentco.com/
 
 On Thu, Dec 6, 2012 at 12:11 PM, Matthew Huff mh...@ox.com wrote:
  About 10 minutes ago we stopped being able to pass traffic through cogent. 
  I de-peered us from
 Cogent, and everything appears
  better. When I call cogent, all I get is a busy signal (must be a major 
  outage). Anyone else seeing
 anything?
 
  
  Matthew Huff | 1 Manhattanville Rd
  Director of Operations   | Purchase, NY 10577
  OTA Management LLC   | Phone: 914-460-4039
  aim: matthewbhuff| Fax:   914-460-4139
 
 


smime.p7s
Description: S/MIME cryptographic signature


Re: Cogent outage?

2012-12-06 Thread Warren Bailey
Internet pulse now shows cogent with increased latency on nearly every peer.


From my Galaxy Note II, please excuse any mistakes.


 Original message 
From: Christopher Nielsen m4dh4t...@gmail.com
Date: 12/06/2012 9:31 AM (GMT-08:00)
To: Matthew Huff mh...@ox.com
Cc: nanog@nanog.org
Subject: Re: Cogent outage?


Passing normal traffic in San Jose and Ashburn.

On Thu, Dec 6, 2012 at 12:11 PM, Matthew Huff mh...@ox.com wrote:
 About 10 minutes ago we stopped being able to pass traffic through cogent. I 
 de-peered us from Cogent, and everything appears
 better. When I call cogent, all I get is a busy signal (must be a major 
 outage). Anyone else seeing anything?

 
 Matthew Huff | 1 Manhattanville Rd
 Director of Operations   | Purchase, NY 10577
 OTA Management LLC   | Phone: 914-460-4039
 aim: matthewbhuff| Fax:   914-460-4139





--
Christopher Nielsen
They who can give up essential liberty for temporary safety, deserve
neither liberty nor safety. --Benjamin Franklin
The tree of liberty must be refreshed from time to time with the
blood of patriots  tyrants. --Thomas Jefferson




RE: Cogent outage?

2012-12-06 Thread Jeremiah Millay
We just disabled our peering with Cogent in Boston and things have improved. We 
still have peering with them established in NYC (60 Hudson).

Jeremiah Millay
Network Engineer
Vermont Telephone Co., Inc.
Phone: 802 885-7796
Mobile: 802 289-2116
E-Mail: jmil...@vermontel.com

-Original Message-
From: Michael Proto [mailto:m...@jellydonut.org] 
Sent: Thursday, December 06, 2012 12:31 PM
To: Matthew Huff
Cc: nanog@nanog.org
Subject: Re: Cogent outage?

I'm seeing packet loss between my Atlanta Cogent connection and some servers we 
have in both Dallas and London. According to Cogent's status page they're 
having an outage in the NYC area.


-Proto

http://status.cogentco.com/

On Thu, Dec 6, 2012 at 12:11 PM, Matthew Huff mh...@ox.com wrote:
 About 10 minutes ago we stopped being able to pass traffic through 
 cogent. I de-peered us from Cogent, and everything appears better. When I 
 call cogent, all I get is a busy signal (must be a major outage). Anyone else 
 seeing anything?

 
 Matthew Huff | 1 Manhattanville Rd
 Director of Operations   | Purchase, NY 10577
 OTA Management LLC   | Phone: 914-460-4039
 aim: matthewbhuff| Fax:   914-460-4139







RE: Cogent outage?

2012-12-06 Thread Harris, James (IT)
Seeing 25% packet lost between Tampa and Munich at 19:59 UTC

James Harris
727-571-9328


-Original Message-
From: Matthew Huff [mailto:mh...@ox.com] 
Sent: Thursday, December 06, 2012 12:12 PM
To: 'nanog@nanog.org'
Subject: Cogent outage?

About 10 minutes ago we stopped being able to pass traffic through cogent. I 
de-peered us from Cogent, and everything appears
better. When I call cogent, all I get is a busy signal (must be a major 
outage). Anyone else seeing anything?


Matthew Huff | 1 Manhattanville Rd
Director of Operations   | Purchase, NY 10577
OTA Management LLC   | Phone: 914-460-4039
aim: matthewbhuff    | Fax:   914-460-4139





RE: Cogent outage?

2012-12-06 Thread Michael Bubb
We got a notice from Internap a few hours ago:


At approximately 12:10 EST Internap shut down the BGP session with Cogent
as we were widespread packet loss issues through their network out of our
New York (NYM) PNAP.

We are contacting Cogent to see if they are aware of what the issue is. 


They have not as yet updated this

yrs

Michael

-- 
Michael Bubb   +1.646.783.8769
https://www.google.com/profiles/michael.bubb

The first principle is that you must not fool yourself--and you are the
easiest person to fool. - Richard Feynman

All things are a flowing,
Sage Heraclitus says;
But a tawdry cheapness
Shall reign throughout our days. - Pound


Re: Cogent outage?

2012-12-06 Thread Blair Trosper
We've seen BGP resets on our servers in Tampa...with Cogent no longer being
the preferred route for outgoing traffic.  The preferred path from out DC
is now through Hurricane (AS6939).

Blair Trosper
Updraft Networks  LEARN (North Texas GigaPOP)

On Thu, Dec 6, 2012 at 3:09 PM, Michael Bubb michael.b...@gmail.com wrote:

 We got a notice from Internap a few hours ago:


 At approximately 12:10 EST Internap shut down the BGP session with Cogent
 as we were widespread packet loss issues through their network out of our
 New York (NYM) PNAP.

 We are contacting Cogent to see if they are aware of what the issue is. 


 They have not as yet updated this

 yrs

 Michael

 --
 Michael Bubb   +1.646.783.8769
 https://www.google.com/profiles/michael.bubb

 The first principle is that you must not fool yourself--and you are the
 easiest person to fool. - Richard Feynman

 All things are a flowing,
 Sage Heraclitus says;
 But a tawdry cheapness
 Shall reign throughout our days. - Pound



Re: Cogent outage?

2012-12-06 Thread Michael Bubb
Internap just updated:

Cogent has said that the issue they were having has been resolved.
Internap's BGP session was turned back up at approximately 15:45 EST and
traffic has been stable since that time.


On Thu, Dec 6, 2012 at 4:36 PM, Blair Trosper blair.tros...@gmail.comwrote:

 We've seen BGP resets on our servers in Tampa...with Cogent no longer
 being the preferred route for outgoing traffic.  The preferred path from
 out DC is now through Hurricane (AS6939).

 Blair Trosper
 Updraft Networks  LEARN (North Texas GigaPOP)


 On Thu, Dec 6, 2012 at 3:09 PM, Michael Bubb michael.b...@gmail.comwrote:

 We got a notice from Internap a few hours ago:


 At approximately 12:10 EST Internap shut down the BGP session with Cogent
 as we were widespread packet loss issues through their network out of our
 New York (NYM) PNAP.

 We are contacting Cogent to see if they are aware of what the issue is. 


 They have not as yet updated this

 yrs

 Michael

 --
 Michael Bubb   +1.646.783.8769
 https://www.google.com/profiles/michael.bubb

 The first principle is that you must not fool yourself--and you are the
 easiest person to fool. - Richard Feynman

 All things are a flowing,
 Sage Heraclitus says;
 But a tawdry cheapness
 Shall reign throughout our days. - Pound





-- 
Michael Bubb   +1.646.783.8769
https://www.google.com/profiles/michael.bubb

The first principle is that you must not fool yourself--and you are the
easiest person to fool. - Richard Feynman

All things are a flowing,
Sage Heraclitus says;
But a tawdry cheapness
Shall reign throughout our days. - Pound


Cogent outage yesterday

2010-03-19 Thread Lorell Hathcock
All:

 

Does anyone know anything about a Cogent outage yesterday?

 

Thanks,

 

Lorell Hathcock



RE: Cogent outage yesterday

2010-03-19 Thread Lorell Hathcock
Thanks for the responses to my query.

 

Here's what happened to my network.

 

On 3/17/2010 in the morning Central Time in Houston we started having issues
connecting to parts of the rest of the world on an intermittent basis.  We
were troubleshooting our own equipment for quite some time and did not
realize that Cogent was having routing/peering issues with Time Warner
(Telecom?).  Apparently it was an issue that was supposed to have started
3/17/2010 at 9:00am Central Time and effected Houston and Dallas, Texas, USA
and stopped around 1:00pm CT on the same day.

 

But my experience was that the outage was not resolved until 3/18/2010 at
3:00pm CT (or so).

 

The Cogent ticket # on the issue was HD2113436.

 

Thanks,

 

Lorell Hathcock



Cogent Outage?

2010-01-14 Thread Joe Johnson
We just lost Cogent across the country, along with several sister companies. 
Can't get through to a support person. Any idea what's going on?

Joe Johnson
Chief Information Officer
Riverside Consulting Group, Ltd.
Phone: 708.442.6033 x3456
Fax: 708.442.9722
j...@riversidecg.com
www.riversidecg.com






Re: Cogent Outage?

2010-01-14 Thread Robert Glover

Hello,

Our 100Mb Metro-E link is up and running just fine...  We are fed out of 
their San Francisco, CA facility.


However, this is posted on the Cogent Status page:


**
** Cogent Network Status Report Last Updated Thu Jan 14 10:38:30 2010 **
**
**
*Network Status:* Warning
*DNS Servers Status:* Normal
*Dialup/IPASS Status: *Normal
*Mail Servers Status:* Normal
*Webservers Status: *Normal


*Cogent Network Status/DNS Server Status Description: * Welcome to 
Cogent Communications' Network Status Message. Customers with traffic 
going through or on the east coast may be experiencing packet loss and 
higher than normal latency due to a fiber cut in New Jersey. There is no 
ETR at this time. The Cogent ticket to reference for this issue is 
HD2082680.



Sincerely,
Bobby Glover
Director of Information Services
South Valley Internet

On 1/14/2010 9:31 AM, Joe Johnson wrote:

We just lost Cogent across the country, along with several sister companies. 
Can't get through to a support person. Any idea what's going on?

Joe Johnson
Chief Information Officer
Riverside Consulting Group, Ltd.
Phone: 708.442.6033 x3456
Fax: 708.442.9722
j...@riversidecg.com
www.riversidecg.com




   




RE: Cogent Outage?

2010-01-14 Thread Aaron Wendel
Sitting on hold with them now.  We lost them completely in Kansas City for
about 5 minutes.  We're back but connectivity through them is spotty.  Can't
even resolve google.com.  Same with other DCs in the area.



-Original Message-
From: Joe Johnson [mailto:j...@riversidecg.com] 
Sent: Thursday, January 14, 2010 11:31 AM
To: nanog@nanog.org
Subject: Cogent Outage?

We just lost Cogent across the country, along with several sister companies.
Can't get through to a support person. Any idea what's going on?

Joe Johnson
Chief Information Officer
Riverside Consulting Group, Ltd.
Phone: 708.442.6033 x3456
Fax: 708.442.9722
j...@riversidecg.com
www.riversidecg.com





No virus found in this incoming message.
Checked by AVG - www.avg.com 
Version: 9.0.725 / Virus Database: 270.14.140/2621 - Release Date: 01/14/10
06:39:00




RE: Cogent Outage?

2010-01-14 Thread Ketan Mangal
Yes there is a Newyork to Philadelphia fiber cut is there 
It might not be an outage it might be high latency due to multiple
routes going out via there buffalo POP.

Ketan Mangal
2 Bloor St W, Ste 2004
Toronto, Ontario
M4W 3E2 
Toll Free: 1.866.353.9333
Fax: 416.855.7636
Client Services: 416.921.7000
Technical Support: 416.921.2221
Client Services e-mail: c...@epiknetworks.com
www.epiknetworks.com
 
Toronto . Vancouver . Atlanta . Los Angeles 

-Original Message-
From: Joe Johnson [mailto:j...@riversidecg.com] 
Sent: Thursday, January 14, 2010 12:31 PM
To: nanog@nanog.org
Subject: Cogent Outage?

We just lost Cogent across the country, along with several sister
companies. Can't get through to a support person. Any idea what's going
on?

Joe Johnson
Chief Information Officer
Riverside Consulting Group, Ltd.
Phone: 708.442.6033 x3456
Fax: 708.442.9722
j...@riversidecg.com
www.riversidecg.com





No virus found in this incoming message.
Checked by AVG - www.avg.com 
Version: 8.5.432 / Virus Database: 270.14.138/2618 - Release Date:
01/14/10 07:35:00



Re: Cogent Outage?

2010-01-14 Thread Brandon Galbraith
Fiber cut in New Jersey, affecting most of the easy coast (per their support
number). I didn't jot the master ticket number down though. Our gear in
Chicago seems partially affected though.

On Thu, Jan 14, 2010 at 11:31 AM, Joe Johnson j...@riversidecg.com wrote:

 We just lost Cogent across the country, along with several sister
 companies. Can't get through to a support person. Any idea what's going on?

 Joe Johnson
 Chief Information Officer
 Riverside Consulting Group, Ltd.
 Phone: 708.442.6033 x3456
 Fax: 708.442.9722
 j...@riversidecg.com
 www.riversidecg.com







-- 
Brandon Galbraith
Mobile: 630.400.6992
FNAL: 630.840.2141


Re: Cogent Outage?

2010-01-14 Thread Raphael Maunier
There is a fiber cut and it's located near Brunswick, NJ


-- 
Raphaël Maunier
NEO TELECOMS



On Jan 14, 2010, at 6:36 PM, Robert Glover wrote:

 Hello,
 
 Our 100Mb Metro-E link is up and running just fine...  We are fed out of 
 their San Francisco, CA facility.
 
 However, this is posted on the Cogent Status page:
 
 
 **
 ** Cogent Network Status Report Last Updated Thu Jan 14 10:38:30 2010 **
 **
 **
 *Network Status:* Warning
 *DNS Servers Status:* Normal
 *Dialup/IPASS Status: *Normal
 *Mail Servers Status:* Normal
 *Webservers Status: *Normal
 
 
 *Cogent Network Status/DNS Server Status Description: * Welcome to Cogent 
 Communications' Network Status Message. Customers with traffic going through 
 or on the east coast may be experiencing packet loss and higher than normal 
 latency due to a fiber cut in New Jersey. There is no ETR at this time. The 
 Cogent ticket to reference for this issue is HD2082680.
 
 
 Sincerely,
 Bobby Glover
 Director of Information Services
 South Valley Internet
 
 On 1/14/2010 9:31 AM, Joe Johnson wrote:
 We just lost Cogent across the country, along with several sister companies. 
 Can't get through to a support person. Any idea what's going on?
 
 Joe Johnson
 Chief Information Officer
 Riverside Consulting Group, Ltd.
 Phone: 708.442.6033 x3456
 Fax: 708.442.9722
 j...@riversidecg.com
 www.riversidecg.com
 
 
 
 
   
 





RE: Cogent Outage?

2010-01-14 Thread Todd Mueller
Seems like there may an issue in Chicago, lots of traceroutes bombing
out there.

-Original Message-
From: Joe Johnson [mailto:j...@riversidecg.com] 
Sent: Thursday, January 14, 2010 11:33 AM
To: nanog@nanog.org
Subject: Cogent Outage?

We just lost Cogent across the country, along with several sister
companies. Can't get through to a support person. Any idea what's going
on?

Joe Johnson
Chief Information Officer
Riverside Consulting Group, Ltd.
Phone: 708.442.6033 x3456
Fax: 708.442.9722
j...@riversidecg.com
www.riversidecg.com







RE: Cogent Outage?

2010-01-14 Thread Justin Horstman
Lost connectivity to a few thingsNamely google. Kansas City 

~J

-Original Message-
From: Robert Glover [mailto:robe...@garlic.com] 
Sent: Thursday, January 14, 2010 11:36 AM
To: Joe Johnson
Cc: nanog@nanog.org
Subject: Re: Cogent Outage?

Hello,

Our 100Mb Metro-E link is up and running just fine...  We are fed out of 
their San Francisco, CA facility.

However, this is posted on the Cogent Status page:


**
** Cogent Network Status Report Last Updated Thu Jan 14 10:38:30 2010 **
**
**
*Network Status:* Warning
*DNS Servers Status:* Normal
*Dialup/IPASS Status: *Normal
*Mail Servers Status:* Normal
*Webservers Status: *Normal


*Cogent Network Status/DNS Server Status Description: * Welcome to 
Cogent Communications' Network Status Message. Customers with traffic 
going through or on the east coast may be experiencing packet loss and 
higher than normal latency due to a fiber cut in New Jersey. There is no 
ETR at this time. The Cogent ticket to reference for this issue is 
HD2082680.


Sincerely,
Bobby Glover
Director of Information Services
South Valley Internet

On 1/14/2010 9:31 AM, Joe Johnson wrote:
 We just lost Cogent across the country, along with several sister companies. 
 Can't get through to a support person. Any idea what's going on?

 Joe Johnson
 Chief Information Officer
 Riverside Consulting Group, Ltd.
 Phone: 708.442.6033 x3456
 Fax: 708.442.9722
 j...@riversidecg.com
 www.riversidecg.com









Re: Cogent Outage?

2010-01-14 Thread Robert Glover

Hello,

Internet Pulse shows some bad-mojo right now:

http://www.internetpulse.com/Main.aspx?OriginValue=CogentOriginLevel=1

Sincerely,
Bobby Glover
Director of Information Services
South Valley Internet

On 1/14/2010 9:36 AM, Aaron Wendel wrote:

Sitting on hold with them now.  We lost them completely in Kansas City for
about 5 minutes.  We're back but connectivity through them is spotty.  Can't
even resolve google.com.  Same with other DCs in the area.



-Original Message-
From: Joe Johnson [mailto:j...@riversidecg.com]
Sent: Thursday, January 14, 2010 11:31 AM
To: nanog@nanog.org
Subject: Cogent Outage?

We just lost Cogent across the country, along with several sister companies.
Can't get through to a support person. Any idea what's going on?

Joe Johnson
Chief Information Officer
Riverside Consulting Group, Ltd.
Phone: 708.442.6033 x3456
Fax: 708.442.9722
j...@riversidecg.com
www.riversidecg.com





No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 9.0.725 / Virus Database: 270.14.140/2621 - Release Date: 01/14/10
06:39:00


   





RE: Cogent Outage?

2010-01-14 Thread Knight, Brian
 -Original Message-
 From: Joe Johnson [mailto:j...@riversidecg.com] 
 Sent: Thursday, January 14, 2010 11:31 AM
 To: nanog@nanog.org
 Subject: Cogent Outage?
 
 We just lost Cogent across the country, along with several 
 sister companies. Can't get through to a support person. Any 
 idea what's going on?

We lost access through Cogent in the Chicago area for a small number of
sites.  Some partners also reported problems getting to us.

Cogent's updated status page includes the Jersey fiber cut and a routing
problem:

Customers with traffic going through or on the east coast may be
experiencing packet loss and higher than normal latency due to a fiber cut in
New Jersey. Splice crews are at the site. There is no ETR at this time. The
Cogent ticket to reference for this issue is HD2082680. A separate issue has
been identified for customers in Toronto and Chicago. This appears to be a
routing issue and the Cogent NOC is looking into the problem. There is no ETR
at this time. The Cogent ticket to reference for this issue is HD2082851 

 Joe Johnson
 Chief Information Officer
 Riverside Consulting Group, Ltd.
 Phone: 708.442.6033 x3456
 Fax: 708.442.9722
 j...@riversidecg.com
 www.riversidecg.com


-Brian Knight 
Sr. Network Engineer 
Mizuho Securities USA Inc
http://www.mizuho-sc.com/ 

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#



RE: Cogent Outage?

2010-01-14 Thread Joe Johnson
Joe Johnson said:
 We just lost Cogent across the country, along with several sister companies.
 Can't get through to a support person. Any idea what's going on?

We're back up in both Chicago locations, Troy, LA, Dallas, and NY now. Chicago, 
Troy, and LA were complete losses for close to 35 minutes and Dallas and NY 
were 50-60% packet loss, so they were practically worthless.

Thanks!
Joe



Re: Cogent Outage?

2010-01-14 Thread Kevin Loch

Ketan Mangal wrote:
Yes there is a Newyork to Philadelphia fiber cut is there 
It might not be an outage it might be high latency due to multiple

routes going out via there buffalo POP.


That fiber cut was at 9:30EST this morning, the major Cogent internal
routing problems started around 12:10 and lasted about 30 mins.

- Kevin



Re: Cogent Outage?

2010-01-14 Thread John Payne

On Jan 14, 2010, at 1:41 PM, Kevin Loch wrote:

 Ketan Mangal wrote:
 Yes there is a Newyork to Philadelphia fiber cut is there It might not be an 
 outage it might be high latency due to multiple
 routes going out via there buffalo POP.
 
 That fiber cut was at 9:30EST this morning, the major Cogent internal
 routing problems started around 12:10 and lasted about 30 mins.

Isn't this what the outages list is for?




Re: Cogent Outage?

2010-01-14 Thread Daniel Senie

On Jan 14, 2010, at 1:53 PM, John Payne wrote:

 
 On Jan 14, 2010, at 1:41 PM, Kevin Loch wrote:
 
 Ketan Mangal wrote:
 Yes there is a Newyork to Philadelphia fiber cut is there It might not be 
 an outage it might be high latency due to multiple
 routes going out via there buffalo POP.
 
 That fiber cut was at 9:30EST this morning, the major Cogent internal
 routing problems started around 12:10 and lasted about 30 mins.
 
 Isn't this what the outages list is for?

Indeed. Please keep NANOG clear for inane pontification and religious wars 
regarding firewalls, for non-lawyers arguing the finer points of the law, and 
for most anything else that is non-operational in nature.


RE: Cogent Outage?

2010-01-14 Thread Brian Johnson

 -Original Message-
 From: Daniel Senie [mailto:d...@senie.com]
 Sent: Thursday, January 14, 2010 1:16 PM
 To: NANOG list
 Subject: Re: Cogent Outage?
 

SNIP

 Indeed. Please keep NANOG clear for inane pontification and religious
 wars regarding firewalls, for non-lawyers arguing the finer points of
 the law, and for most anything else that is non-operational in nature.


Daniel,

I may not understand the NANOG list charter, but I think operational
issues would not be just YOUR operational issues. I would agree that not
everything discussed here is operational for you. :)

- Brian


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