Re: Akamai contact

[Jared Mauch]

On Wed, Mar 20, 2024 at 06:26:24PM +, Liviu Danicel wrote:
> Hello,
> 
> Anyone from Akamai on the list ? I have a banned /24 subnet and would like to 
> discuss it.

Yes, I would suggest checking this page as well from an IP where
you are experiencing the issue.

https://www.akamai.com/us/en/clientrep-lookup/

- Jared

-- 
Jared Mauch  | pgp key available via finger from ja...@puck.nether.net
clue++;  | http://puck.nether.net/~jared/  My statements are only mine.

Re: AKAMAI Contact

[Jared Mauch]

Please ping me off list. Thanks. 

Sent via RFC1925 compliant device

> On Sep 28, 2022, at 3:47 PM, Joshua Pool via NANOG  wrote:
> 
> 
> Anyone have a contact for AKAMAI?
> 
> Thanks in advance.
> 
> Josh

Re: AKAMAI Contact

[jim deleskie]

Seriously search the list people.  Even a little effort on your own.   Same
question a few days ago.

-jim

On Wed, Sep 28, 2022, 3:45 PM Joshua Pool via NANOG  wrote:

> Anyone have a contact for AKAMAI?
>
> Thanks in advance.
>
> Josh
>

Re: Akamai Contact/Issues

[Niels Bakker]

* t...@visnetworkrd.com (George Toma) [Tue 27 Sep 2022, 17:14 CEST]:

Jared

I would be also interested in what you said in reply to Dustin 
Brooks about Akamai contact as in the past we have experienced 
similar problem, and trying to resolve it with the Akamai EdgeScape 
support we ran into a stonewall of not being an Akamai client (I 
understand EdgeScape is the one which in charge of geolocation DB at 
Akamai)


Unfortunately your reply was scrubbed by nanog and is blank.


Jared's reply was perfectly readable: "You can ping me off list. Thanks."

Mr Brooks' problem wasn't EdgeScape related, by the way.


-- Niels.

Re: Akamai Contact/Issues

[George Toma]

Jared

I would be also interested in what you said in reply to Dustin Brooks about
Akamai contact as in the past we have experienced similar problem, and
trying to resolve it with the Akamai EdgeScape support we ran into a
stonewall of not being an Akamai client (I understand EdgeScape is the one
which in charge of geolocation DB at Akamai)

Unfortunately your reply was scrubbed by nanog and is blank.

Thanks.
Regards,
George
VSINETWORK SRL
AS 64134

--

Message: 1
Date: Mon, 26 Sep 2022 17:25:03 +
From: Dustin Brooks 
To: "nanog@nanog.org" 
Subject: Akamai Contact/Issues
Message-ID:
<
mwhpr1001mbc62a7d04a1ec9971fe97cb...@mwhpr1001mb.namprd10.prod.outlook.com
>

Content-Type: text/plain; charset="windows-1252"

Anyone having issues with sites hosted by Akamai?  We have several users
within a single /24 that are not able to access several (go.microsoft.com,
www.irs.gov, adobe.com, npr.org, just to name a few).
I?ve tried emailing Akamai but I get a canned response ?you don?t have an
account with us.

Anyone know how to get in touch with them?

--
Dustin Brooks
Sr. Network Engineer

[signature_1951109643]

2028 Highway 115, Mansura, LA 71350
318.597.0303 Office | 337.781.4506 Mobile |  www.Conterra.com

Re: Akamai Contact/Issues

[Jared Mauch]

You can ping me off list. Thanks. Sent via RFC1925 compliant deviceOn Sep 26, 2022, at 1:39 PM, Dustin Brooks  wrote:







Anyone having issues with sites hosted by Akamai?  We have several users within a single /24 that are not able to access several (go.microsoft.com,
www.irs.gov, adobe.com, npr.org, just to name a few).  I’ve tried emailing Akamai but I get a canned response “you don’t have an account with us.
 
Anyone know how to get in touch with them?
 


-- 


Dustin Brooks
Sr. Network Engineer

 

 
2028 Highway 115, Mansura, LA 71350
318.597.0303 Office | 337.781.4506 Mobile |  www.Conterra.com


 

This e-mail may contain information that is confidential or privileged. If you are not the intended recipient, do not read, copy or distribute the e-mail or any attachments. Instead, please notify the sender and delete the e-mail and any attachments. Thank
 you.

Re: Akamai Contact

[Jared Mauch]

Replied offlist

Jared Mauch

> On Aug 8, 2018, at 3:33 PM, Jawaid Bazyar  
> wrote:
> 
> Hi, having trouble engaging with an Akamai contact in relation to the server 
> stack we have here. Feel free to contact me.
> 
> -- 
> 
> Jawaid Bazyar
> 
> President
> 
> ph 303.815.1814
> 
> fax 303.815.1001
> 
> jawaid.baz...@forethought.net 
>

RE: Akamai Contact

[Aaron Gould]

Akamai Customer Care
- 877-425-2832

Akamai NOCC
- 877-625-2624 
- 877-6-akamai (same as above)
- 617-444-3007
- nocc-sh...@akamai.com
- (if you do anything that would affect our cluster, give them at least 3 hours 
notice and give them IP of cluster
- hardware issues and 24x7 contact: nocc-...@akamai.com +1-877-6AKAMAI

Akamai Network Support
- traffic issues: netsupport-...@akamai.com +1-888-421-1003


-Aaron

Re: Akamai contact

[Jared Mauch]

Replied offlist. 

Jared Mauch

> On Jul 15, 2018, at 3:34 PM, Eric Germann  wrote:
> 
> Now that I’ve learned Delta is an airline, runs hotels, and makes faucets, 
> amongst other things, if there is an Akamai [Company that deploys CDN’s and 
> other things] contact who could contact me off list re: continuing to 
> troubleshoot a Delta Airlines [amongst other sites] issue that would be most 
> appreciated.
> 
> Thank you
> 
> EKG
> 

Re: Akamai contact

[Jared Mauch]

replied offlist.

ping me if you need something fyi.

- jared

On Mon, Dec 04, 2017 at 06:14:24PM -0600, J. Oquendo wrote:
> Can one of the Akamai (non salesy) guys ping me off list
> please. Security related.
> 
> -- 
> =+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+
> J. Oquendo
> SGFA, SGFE, C|EH, CNDA, CHFI, OSCP, CPT, RWSP, GREM
> 
> "Where ignorance is our master, there is no possibility of
> real peace" - Dalai Lama
> 
> 0A96 6318 EA49 4032 21C9  A7A8 81E9 3E95 414F 356E
> https://pgp.mit.edu/pks/lookup?op=get=0x81E93E95414F356E

-- 
Jared Mauch  | pgp key available via finger from ja...@puck.nether.net
clue++;  | http://puck.nether.net/~jared/  My statements are only mine.

Re: Akamai contact

[James Harr]

Akamai contacted me off-list. Thanks!


--
James Harr
Lead Network Engineer
University of Nebraska at Omaha
402-554-4925 M:402-660-5466

From: NANOG  on behalf of James Harr 

Sent: Tuesday, May 2, 2017 8:38:26 AM
To: nanog@nanog.org
Subject: Akamai contact

Hi,


Can someone from Akamai contact me off-list?


We're having a problems accessing a testing website served from the Akamai CDN 
during finals week.


--
James Harr
Lead Network Engineer
University of Nebraska at Omaha
402-554-4925 M:402-660-5466

RE: Akamai Contact

[Shon Elliott]

Thanks, Tim! ☺

E-mail sent.


Kind Regards,
Shon Elliott, KK6TOO
Level 3 IP/Routing/Security Network Engineer
[unwired-new-logo]
(559) 476-9463 – Cell
(559) 261- x 129 – Office
(559) 943-1025 – Direct
selli...@getunwired.com<mailto:selli...@getunwired.com>
www.getunwired.com<http://www.getunwired.com/>



From: Tim April [mailto:timap...@gmail.com]
Sent: Friday, February 24, 2017 12:19 PM
To: Shon Elliott <selli...@getunwired.com>
Cc: North American Network Operators' Group <nanog@nanog.org>
Subject: Re: Akamai Contact

Replied off-list

--tim

On Fri, Feb 24, 2017 at 3:13 PM, Shon Elliott 
<selli...@getunwired.com<mailto:selli...@getunwired.com>> wrote:
Hi NANOG,

Is there anyone that has any contact information for someone in Akamai's Abuse 
department or if anyone from Akamai is monitoring NANOG that could get in touch 
with me off-list, please?

Thank you.

Kind Regards,
Shon Elliott, KK6TOO
selli...@getunwired.com<mailto:selli...@getunwired.com><mailto:selli...@getunwired.com<mailto:selli...@getunwired.com>>

Re: Akamai contact/ Infrastructure,CDN

[Patrick W. Gilmore]

I would email their Network Support group, netsupport-...@akamai.com.

-- 
TTFN,
patrick

On Jul 23, 2014, at 11:33 , Payam Poursaied m...@payam124.com wrote:

 Hi Everyone,
 
 Can someone from Akamai contact me offlist. Specially those who deal with
 infrastructure.
 
 
 
 Regards