Re: Contact for www.army.mil (AS1503 )

2013-12-11 Thread Christopher Morrell
Tried that.  No response by email. I haven't tried that phone number yet. 

 On Dec 10, 2013, at 23:18, bmann...@vacation.karoshi.com wrote:
 
 
 have you tried:
 
 DoD NIC Registry Services
 DoD Network Information Center
 3990 East Broad Street
 Columbus Ohio 43213
 United States
 Email: disa.columbus.ns.mbx.nic-netwo...@mail.mil
 Voice: (800)365-3642
 Fax: (614)692-3452
 
 (always worked for me)
 /bill
 
 
 On Tue, Dec 10, 2013 at 08:36:06PM -0500, Christopher Morrell wrote:
 Hi,
 
 We are currently having routing issues between one of our customers and
 www.army.mil which is originated from AS1503.
 
 Does anyone have a contact for AS1503?  We've tried the ARIN contacts for
 AS1503 but have not received any response.
 
 Thanks,
 
 Chris
 Fibrenoire AS22652



Re: Contact for www.army.mil (AS1503 )

2013-12-11 Thread Miles Fidelman
Lots of luck there.  I'll bet this is all handled by a sub-contractor 
who's completely unresponsive. (Brings back memories of the days the 
Army cut all their email over to a DISA contractor, and stuff started 
bouncing all over the place.  Reaching one of our sponsors became a 
nightmare - and there was nobody to reach.  I expect that's only gotten 
worse.)


Warren Bailey wrote:

I fully said to call DISA, not CALL THE GUB! ;)

DISN GLOBAL SUPPORT CENTER
 DSN: (510) 376-3222 or (312) 850-4790
CML: (800) 554-3476 or (614) 692-4790
disa.d...@mail.mil
d...@cols.csd.disa.smil.mil


You probably aren¹t on the DSN, and I don¹t think they accept incoming
calls from the PSTN. May want to try the CML first (probably a civilian
sitting at a DISA desk, so they¹ll be useful).

Hope this helps.

(I only know about this because of the satellite part of my life, and the
fact that DISA has threatened to slap my peepee several times ;) 3)

On 12/10/13, 7:06 PM, Scott Weeks sur...@mauigateway.com wrote:


 Original message 
From: Christopher Morrell christopher.morrell.na...@gmail.com

We are currently having routing issues between one of our customers and
www.army.milhttp://www.army.mil which is originated from AS1503.

Does anyone have a contact for AS1503?  We've tried the ARIN contacts for
AS1503 but have not received any response.
---


--- wbai...@satelliteintelligencegroup.com wrote:
From: Warren Bailey wbai...@satelliteintelligencegroup.com

If memory serves me correctly army.mil is run by DISA. May get more
traction with them.
---


That's like saying call the federal government.  :-)

Poking around a bit I found:
http://www.disa.mil/Services/Network-Services/Service-Support
but I doubt you'll get very far there, either.

nic.mil requires a CAC (www.cac.mil) and is only allowed access from
certain IP address ranges AFAIK.

scott




--
In theory, there is no difference between theory and practice.
In practice, there is.    Yogi Berra




Re: Contact for www.army.mil (AS1503 )

2013-12-11 Thread Mark Gallagher
Probably looking for the DISA CONUS IPNOC.

Here's a good place to start:
http://www.disa.mil/About/Our-Organization-Structure/OD-Field-Office/CONUS

​T
​hanks,

Mark​





On Wed, Dec 11, 2013 at 2:24 PM, Miles Fidelman
mfidel...@meetinghouse.netwrote:

 Lots of luck there.  I'll bet this is all handled by a sub-contractor
 who's completely unresponsive. (Brings back memories of the days the Army
 cut all their email over to a DISA contractor, and stuff started bouncing
 all over the place.  Reaching one of our sponsors became a nightmare - and
 there was nobody to reach.  I expect that's only gotten worse.)

 Warren Bailey wrote:

 I fully said to call DISA, not CALL THE GUB! ;)

 DISN GLOBAL SUPPORT CENTER
  DSN: (510) 376-3222 or (312) 850-4790
 CML: (800) 554-3476 or (614) 692-4790
 disa.d...@mail.mil
 d...@cols.csd.disa.smil.mil


 You probably arenšt on the DSN, and I donšt think they accept incoming

 calls from the PSTN. May want to try the CML first (probably a civilian
 sitting at a DISA desk, so theyšll be useful).


 Hope this helps.

 (I only know about this because of the satellite part of my life, and the
 fact that DISA has threatened to slap my peepee several times ;) 3)

 On 12/10/13, 7:06 PM, Scott Weeks sur...@mauigateway.com wrote:

   Original message 
 From: Christopher Morrell christopher.morrell.na...@gmail.com

 We are currently having routing issues between one of our customers and
 www.army.milhttp://www.army.mil which is originated from AS1503.

 Does anyone have a contact for AS1503?  We've tried the ARIN contacts for
 AS1503 but have not received any response.
 ---


 --- wbai...@satelliteintelligencegroup.com wrote:
 From: Warren Bailey wbai...@satelliteintelligencegroup.com

 If memory serves me correctly army.mil is run by DISA. May get more
 traction with them.
 ---


 That's like saying call the federal government.  :-)

 Poking around a bit I found:
 http://www.disa.mil/Services/Network-Services/Service-Support
 but I doubt you'll get very far there, either.

 nic.mil requires a CAC (www.cac.mil) and is only allowed access from
 certain IP address ranges AFAIK.

 scott



 --
 In theory, there is no difference between theory and practice.
 In practice, there is.    Yogi Berra





RE: Contact for www.army.mil (AS1503 )

2013-12-10 Thread Warren Bailey
If memory serves me correctly army.mil is run by DISA. May get more traction 
with them.


Sent from my Mobile Device.


 Original message 
From: Christopher Morrell christopher.morrell.na...@gmail.com
Date: 12/10/2013 4:38 PM (GMT-09:00)
To: nanog@nanog.org
Subject: Contact for www.army.mil (AS1503 )


Hi,

We are currently having routing issues between one of our customers and
www.army.milhttp://www.army.mil which is originated from AS1503.

Does anyone have a contact for AS1503?  We've tried the ARIN contacts for
AS1503 but have not received any response.

Thanks,

Chris
Fibrenoire AS22652


RE: Contact for www.army.mil (AS1503 )

2013-12-10 Thread Suresh Ramasubramanian
Your best bet is to have your customer find whoever in the army he needs to
get in touch with, or does business with, and have them raise this through
internal army IT channels

--srs (htc one x)
On 11-Dec-2013 7:23 AM, Warren Bailey 
wbai...@satelliteintelligencegroup.com wrote:

 If memory serves me correctly army.mil is run by DISA. May get more
 traction with them.


 Sent from my Mobile Device.


  Original message 
 From: Christopher Morrell christopher.morrell.na...@gmail.com
 Date: 12/10/2013 4:38 PM (GMT-09:00)
 To: nanog@nanog.org
 Subject: Contact for www.army.mil (AS1503 )


 Hi,

 We are currently having routing issues between one of our customers and
 www.army.milhttp://www.army.mil which is originated from AS1503.

 Does anyone have a contact for AS1503?  We've tried the ARIN contacts for
 AS1503 but have not received any response.

 Thanks,

 Chris
 Fibrenoire AS22652



RE: Contact for www.army.mil (AS1503 )

2013-12-10 Thread Scott Weeks

 Original message 
From: Christopher Morrell christopher.morrell.na...@gmail.com

We are currently having routing issues between one of our customers and
www.army.milhttp://www.army.mil which is originated from AS1503.

Does anyone have a contact for AS1503?  We've tried the ARIN contacts for
AS1503 but have not received any response.
---


--- wbai...@satelliteintelligencegroup.com wrote:
From: Warren Bailey wbai...@satelliteintelligencegroup.com

If memory serves me correctly army.mil is run by DISA. May get more traction 
with them.
---


That's like saying call the federal government.  :-)

Poking around a bit I found: 
http://www.disa.mil/Services/Network-Services/Service-Support
but I doubt you'll get very far there, either.

nic.mil requires a CAC (www.cac.mil) and is only allowed access from
certain IP address ranges AFAIK.

scott



Re: Contact for www.army.mil (AS1503 )

2013-12-10 Thread Warren Bailey
I fully said to call DISA, not CALL THE GUB! ;)

DISN GLOBAL SUPPORT CENTER
DSN: (510) 376-3222 or (312) 850-4790
CML: (800) 554-3476 or (614) 692-4790
disa.d...@mail.mil 
d...@cols.csd.disa.smil.mil


You probably aren¹t on the DSN, and I don¹t think they accept incoming
calls from the PSTN. May want to try the CML first (probably a civilian
sitting at a DISA desk, so they¹ll be useful).

Hope this helps.

(I only know about this because of the satellite part of my life, and the
fact that DISA has threatened to slap my peepee several times ;) 3)

On 12/10/13, 7:06 PM, Scott Weeks sur...@mauigateway.com wrote:


 Original message 
From: Christopher Morrell christopher.morrell.na...@gmail.com

We are currently having routing issues between one of our customers and
www.army.milhttp://www.army.mil which is originated from AS1503.

Does anyone have a contact for AS1503?  We've tried the ARIN contacts for
AS1503 but have not received any response.
---


--- wbai...@satelliteintelligencegroup.com wrote:
From: Warren Bailey wbai...@satelliteintelligencegroup.com

If memory serves me correctly army.mil is run by DISA. May get more
traction with them.
---


That's like saying call the federal government.  :-)

Poking around a bit I found:
http://www.disa.mil/Services/Network-Services/Service-Support
but I doubt you'll get very far there, either.

nic.mil requires a CAC (www.cac.mil) and is only allowed access from
certain IP address ranges AFAIK.

scott





RE: Contact for www.army.mil (AS1503 )

2013-12-10 Thread Len Powell
Suresh is spot on. I can forward your message to a couple of my internal
Army POC's as well who may or may not be able to help, my best POC left
sadly.

It's a long shot, but the AKO help desk may be able to route you to the
right group of folks too. Their number is 1-866-335-2769 (A.R.M.Y.).

Hope that helps!
Len
On Dec 10, 2013 10:03 PM, Suresh Ramasubramanian ops.li...@gmail.com
wrote:

 Your best bet is to have your customer find whoever in the army he needs to
 get in touch with, or does business with, and have them raise this through
 internal army IT channels

 --srs (htc one x)
 On 11-Dec-2013 7:23 AM, Warren Bailey 
 wbai...@satelliteintelligencegroup.com wrote:

  If memory serves me correctly army.mil is run by DISA. May get more
  traction with them.
 
 
  Sent from my Mobile Device.
 
 
   Original message 
  From: Christopher Morrell christopher.morrell.na...@gmail.com
  Date: 12/10/2013 4:38 PM (GMT-09:00)
  To: nanog@nanog.org
  Subject: Contact for www.army.mil (AS1503 )
 
 
  Hi,
 
  We are currently having routing issues between one of our customers and
  www.army.milhttp://www.army.mil which is originated from AS1503.
 
  Does anyone have a contact for AS1503?  We've tried the ARIN contacts for
  AS1503 but have not received any response.
 
  Thanks,
 
  Chris
  Fibrenoire AS22652