Re: Random Port Blocking at Hotels (was: Re: quietly....)

2011-02-08 Thread Steven Kurylo
On Sat, Feb 5, 2011 at 5:34 PM, Derek J. Balling dr...@megacity.org wrote:

 On Feb 5, 2011, at 8:14 PM, Mark Andrews wrote:
 I have told a hotel they need to install equipment that supports RA
 guard as I've checked out.  This was a hotel that only offered IPv4.

 Wow... Could that be any more of a waste of yours and their time?

 This is like telling the cashier at the hospital when you're being 
 discharged, y'know, I'm not sure that they're using the proper stitch-knot 
 in the ER. You should have someone look at that.

 Do you honestly think that feedback is even *understood*, let alone passed on 
 to anyone even close to the problem?


Well, around here the front desk would pass it along and it would
reach me; more so if they don't understand it.   Though if it wasn't
in writing, it would probably become unintelligible.

Am I in a position to do something about it?  Probably not.



Random Port Blocking at Hotels (was: Re: quietly....)

2011-02-05 Thread Joel M Snyder

 If they don't document partial internet access blockage in the
 contract and the contract says they are providing internet access,
 then, they are in breach and you are free to depart without a
 termination fee and in most cases, demand a refund for service to
 date.

 (Yes, I have successfully argued this on multiple occasions).

 In fact, I get free internet in most of the more expensive hotel
 environments as a result.

It's more likely you get free internet service in expensive hotels 
because the guy/girl behind the front desk has been empowered to cancel 
out a ridiculously high charge for Internet when a guest starts 
jabbering at them about how the Internet didn't work for them for any 
reason, to keep the line moving and to make the guest happy, rather than 
any higher authority hunkering down with the CEO, legal staff, and CTO 
and saying by God, this Owen character is right, we're in breach of 
contract and his definition of the purity of Internet ports has so 
stunned us with its symmetry and loveliness that we shall bow down and 
sin no more!  Thank you Mr. DeLong from making the blind see again!


I mean, it's gratifying to think you've won the argument (hence: this is 
why they do it), but you could also have argued that they were giving 
out non-contiguous subnet masks or Class E addresses and it would have 
had the same effect.


Try that next time and let us know how it works.

jms

--
Joel M Snyder, 1404 East Lind Road, Tucson, AZ, 85719
Senior Partner, Opus One   Phone: +1 520 324 0494
j...@opus1.comhttp://www.opus1.com/jms



Re: Random Port Blocking at Hotels (was: Re: quietly....)

2011-02-05 Thread John Levine
and saying by God, this Owen character is right, we're in breach of 
contract and his definition of the purity of Internet ports has so 
stunned us with its symmetry and loveliness that we shall bow down and 
sin no more!  Thank you Mr. DeLong from making the blind see again!

More likely uh, oh, we've got a loony one here.  Maybe if I give him
his ten bucks back, he'll go away.

R's,
John



Re: Random Port Blocking at Hotels (was: Re: quietly....)

2011-02-05 Thread Mark Andrews

In message 20110205150005.40621.qm...@joyce.lan, John Levine writes:
 and saying by God, this Owen character is right, we're in breach of 
 contract and his definition of the purity of Internet ports has so 
 stunned us with its symmetry and loveliness that we shall bow down and 
 sin no more!  Thank you Mr. DeLong from making the blind see again!
 
 More likely uh, oh, we've got a loony one here.  Maybe if I give him
 his ten bucks back, he'll go away.
 
 R's,
 John

I have told a hotel they need to install equipment that supports RA
guard as I've checked out.  This was a hotel that only offered IPv4.

Hotels ask for feedback on their services.  If you see a fault report
it in writing.

Mark
-- 
Mark Andrews, ISC
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742 INTERNET: ma...@isc.org



Re: Random Port Blocking at Hotels (was: Re: quietly....)

2011-02-05 Thread Derek J. Balling

On Feb 5, 2011, at 8:14 PM, Mark Andrews wrote:
 I have told a hotel they need to install equipment that supports RA
 guard as I've checked out.  This was a hotel that only offered IPv4.

Wow... Could that be any more of a waste of yours and their time?

This is like telling the cashier at the hospital when you're being discharged, 
y'know, I'm not sure that they're using the proper stitch-knot in the ER. You 
should have someone look at that.

Do you honestly think that feedback is even *understood*, let alone passed on 
to anyone even close to the problem?

D






Re: Random Port Blocking at Hotels (was: Re: quietly....)

2011-02-05 Thread John R. Levine

I have told a hotel they need to install equipment that supports RA
guard as I've checked out.  This was a hotel that only offered IPv4.

Hotels ask for feedback on their services.  If you see a fault report
it in writing.


Sure.  Bet you ten bucks that no hotel in North America offers IPv6 this 
year in the wifi they provide to customers.  (Conference networks don't 
count.)


Regards,
John Levine, jo...@iecc.com, Primary Perpetrator of The Internet for Dummies,
Please consider the environment before reading this e-mail. http://jl.ly



RE: Random Port Blocking at Hotels (was: Re: quietly....)

2011-02-05 Thread Nathan Eisenberg
 Sure.  Bet you ten bucks that no hotel in North America offers IPv6 this year
 in the wifi they provide to customers.  (Conference networks don't
 count.)

John - 

I happen to know with absolute certainty that the above statement is false.  
But I'd be happy to take your money!  :-)

Nathan




Re: Random Port Blocking at Hotels (was: Re: quietly....)

2011-02-05 Thread Mark Andrews

In message alpine.bsf.2.00.1102052106001.53...@joyce.lan, John R. Levine wr
ites:
  I have told a hotel they need to install equipment that supports RA
  guard as I've checked out.  This was a hotel that only offered IPv4.
 
  Hotels ask for feedback on their services.  If you see a fault report
  it in writing.
 
 Sure.  Bet you ten bucks that no hotel in North America offers IPv6 this 
 year in the wifi they provide to customers.  (Conference networks don't 
 count.)

The point I was trying to make is that hotel still needs to protect
their customers from bad actions by other customers.  Investing in
RA guard gives their current customers a better experience *now*
and is not a wasted expense as they will continue to need it when
they get IPv6 connectivity.  The alternative is to filter all IPv6
packets and remember to turn off the filter when they go to turn
on IPv6.  The RA guard can be configured to allow the hotels routers
to work when IPv6 is finally enabled on them.

Anyway it's all about educating people to be aware that they need
to purchace stuff with IPv6 in mind even if they don't yet use IPv6.
Anything bought now is likely to be used in a envionment with IPv6
enabled at some point.

Mark
 Regards,
 John Levine, jo...@iecc.com, Primary Perpetrator of The Internet for Dummies
 ,
 Please consider the environment before reading this e-mail. http://jl.ly
-- 
Mark Andrews, ISC
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742 INTERNET: ma...@isc.org



Re: Random Port Blocking at Hotels (was: Re: quietly....)

2011-02-05 Thread Mark Andrews

In message bc81acea-8dea-4380-8a57-a4f570e3c...@megacity.org, Derek J. Balli
ng writes:
 
 On Feb 5, 2011, at 8:14 PM, Mark Andrews wrote:
  I have told a hotel they need to install equipment that supports RA
  guard as I've checked out.  This was a hotel that only offered IPv4.
 
 Wow... Could that be any more of a waste of yours and their time?

I put it writing so it could be sent to someone that could actually
do something about it.  I didn't expect the girl at the desk to do
anything about it other than make sure the report got to the right
department.

I expressed in terms of this is a future problem and you need to
be planning for it.

Bitching about problems with hotels networks here doesn't get them
fixed.  Complaining, in writing, has a chance of getting the problem
fixed.

Mark
-- 
Mark Andrews, ISC
1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742 INTERNET: ma...@isc.org



Re: Random Port Blocking at Hotels (was: Re: quietly....)

2011-02-05 Thread Jima

On 2/5/2011 8:06 PM, John R. Levine wrote:

Sure. Bet you ten bucks that no hotel in North America offers IPv6 this
year in the wifi they provide to customers. (Conference networks don't
count.)


http://twitter.com/unquietwiki/status/449593712050176 springs to mind -- 
it was even *last* year.


 I think you owe Mark $10.

 Jima



Re: Random Port Blocking at Hotels (was: Re: quietly....)

2011-02-05 Thread Owen DeLong

On Feb 5, 2011, at 5:14 PM, Mark Andrews wrote:

 
 In message 20110205150005.40621.qm...@joyce.lan, John Levine writes:
 and saying by God, this Owen character is right, we're in breach of 
 contract and his definition of the purity of Internet ports has so 
 stunned us with its symmetry and loveliness that we shall bow down and 
 sin no more!  Thank you Mr. DeLong from making the blind see again!
 
 More likely uh, oh, we've got a loony one here.  Maybe if I give him
 his ten bucks back, he'll go away.
 
 R's,
 John
 
 I have told a hotel they need to install equipment that supports RA
 guard as I've checked out.  This was a hotel that only offered IPv4.
 
 Hotels ask for feedback on their services.  If you see a fault report
 it in writing.
 
Rest assured, I do that as well. I also end up usually spending a fair amount
of time on the phone with their contracted support desk which is usually
staffed by people that can barely spell IP and get confused if you suffix
it with v4 or v6. When I inquired about IPv4 and IPv6 support, I had one
literally tell me We don't support either of those. Just ordinary Internet 
Protocol.


Owen




Re: Random Port Blocking at Hotels (was: Re: quietly....)

2011-02-05 Thread Paul Timmins

John R. Levine wrote:

I have told a hotel they need to install equipment that supports RA
guard as I've checked out.  This was a hotel that only offered IPv4.

Hotels ask for feedback on their services.  If you see a fault report
it in writing.


Sure.  Bet you ten bucks that no hotel in North America offers IPv6 
this year in the wifi they provide to customers.  (Conference networks 
don't count.)
I know a hospital in Metro Detroit that was offering it on their patient 
and guest WiFi in 2009. Of course, neither they, nor the individual 
running the rogue IPv6 router knew that, but as a person running an IPv6 
enabled OS, it was really  screwing up access to my dual stacked hosts 
to be getting RAs on their wireless with no prefixes on them. I had to 
filter out RAs in iptables in order to effectively use their WiFi, which 
was a mess to begin with.


The guilty party should remain nameless for google's sake, but if you're 
a netadmin in a largeish, three location hospital entirely in the 
detroit suburbs, say the largest inpatient hospital in the country, 
please make sure you either filter IPv6 or offer it yourself so you'll 
at least know if it's broken.


As much as I hear people whining these days about how to handle rogue 
RAs, they don't seem to realize that this is ALREADY an issue on their 
network, even if they haven't, or won't adopt IPv6, and so this is a NOW 
problem either way and needs to be addressed. It's not a barrier to IPv6 
adoption, it's a security threat right this minute. Either block 
protocol 0x86dd using a mac address prefix list, or traffic with a 
destination of 33:33:00:00:00:01 from all untrusted ports and you can 
now safely enable IPv6, OR just upgrade your gear, and while you're at 
it, you can now safely enable IPv6 anyway.


-Paul



Re: Random Port Blocking at Hotels (was: Re: quietly....)

2011-02-05 Thread Matthew Kaufman

On 2/5/2011 8:15 PM, Paul Timmins wrote:
OR just upgrade your gear, and while you're at it, you can now safely 
enable IPv6 anyway.


Well, enable IPv6. Safely? I don't see how upgrading your gear magically 
makes the various security threats -- including the current topic of 
rogue RAs -- go away.


Matthew Kaufman



Re: Random Port Blocking at Hotels (was: Re: quietly....)

2011-02-05 Thread Derek J. Balling

On Feb 5, 2011, at 11:15 PM, Paul Timmins wrote:
 I know a hospital in Metro Detroit that was offering it on their patient and 
 guest WiFi in 2009. Of course, neither they, nor the individual running the 
 rogue IPv6 router knew that, but as a person running an IPv6 enabled OS, it 
 was really  screwing up access to my dual stacked hosts to be getting RAs on 
 their wireless with no prefixes on them. I had to filter out RAs in iptables 
 in order to effectively use their WiFi, which was a mess to begin with.

Wouldn't it have been awesome if, y'know, you hadn't had to worry about the RAs 
at all, but had just connected your single client machine, and gotten your 
simple gateway address from the DHCP server along with all the rest of your 
network configuration settings, just like has worked pretty darned well for a 
number of years?

Oh, right... IPv6, whose mascot should be the camel[1].

Cheers,
D

[1] http://bit.ly/enLk3c


Re: Random Port Blocking at Hotels (was: Re: quietly....)

2011-02-05 Thread Owen DeLong

On Feb 5, 2011, at 8:30 PM, Matthew Kaufman wrote:

 On 2/5/2011 8:15 PM, Paul Timmins wrote:
 OR just upgrade your gear, and while you're at it, you can now safely enable 
 IPv6 anyway.
 
 Well, enable IPv6. Safely? I don't see how upgrading your gear magically 
 makes the various security threats -- including the current topic of rogue 
 RAs -- go away.
 
 Matthew Kaufman

Most rogue RAs are problematic on networks that don't have legitimate RAs to 
override them.

Yes, someone can do a malicious RA, but, the current problem is mostly people 
doing
accidental RAs thanks to Micr0$0ft's convenient Click here to screw your 
neighbors
buttons.

Owen




Re: Random Port Blocking at Hotels (was: Re: quietly....)

2011-02-05 Thread Paul Timmins

Derek J. Balling wrote:

On Feb 5, 2011, at 11:15 PM, Paul Timmins wrote:
  

I know a hospital in Metro Detroit that was offering it on their patient and 
guest WiFi in 2009. Of course, neither they, nor the individual running the 
rogue IPv6 router knew that, but as a person running an IPv6 enabled OS, it was 
really  screwing up access to my dual stacked hosts to be getting RAs on their 
wireless with no prefixes on them. I had to filter out RAs in iptables in order 
to effectively use their WiFi, which was a mess to begin with.



Wouldn't it have been awesome if, y'know, you hadn't had to worry about the RAs 
at all, but had just connected your single client machine, and gotten your 
simple gateway address from the DHCP server along with all the rest of your 
network configuration settings, just like has worked pretty darned well for a 
number of years?
  
Because rogue DHCP servers have never been a problem. Switches supported 
keeping those secure since before DHCP was even commonly used, right?


-Paul