Re: Small guys with BGP issues

2009-11-03 Thread Joe Maimon



Richard A Steenbergen wrote:

On Sun, Nov 01, 2009 at 11:54:07PM -0500, Steve Bertrand wrote:

I'm not a political person. Take it for what it is worth.



What is the issue here, that your DSL provider won't speak BGP with you
no matter how many times you've asked, so you're complaining to NANOG
about it because you don't have the ability or authority to change
providers? Please correct me if I'm reading this wrong, but the emails
so far haven't been very clear and this isn't making a lot of sense.



Any small ISP's that I may have the privilege to be involved with should 
have no issues running BGP with a DSL customer if thats what was needed 
to properly achieve their objectives. I would even do it over a GRE tunnel.


BGP is a tool, not a measuring stick.

Of course that would have more to do with insistence and effort to bring 
the overall network to the state where it is practical and non 
dangerous, some hodge-podges just are not conducive.


You can attach a DSL line to any piece of complex gear, it just takes 
using a bridge. I have attached them to the full range of cisco "small" 
gear (among others), from 1600 - 7200. They all have ethernet ports and 
pppoe dialers.


They can come up to speeds of 15/1. You can terminate multiples. You can 
use them in conjunction with faster lines.


This kind of flexibility is exactly why small ISP's exist.

Bring on the inflexibility! It is lifeblood for the small players and 
that is what competition is all about.


We can always learn something of value from each other. I completely 
respect that those who work with larger networks as a matter of course 
have talents and skills other may not have been able to develop and hone 
and I believe the reverse is true as well.


I have seen a welcoming and fairly level playing ground at NANOG, both 
at meetings and on this list.


I suspect most consider whining and responding smackdowns to be 
distasteful and I would appreciate encouraging anyone with the 
temptation to do so to please reconsider and spare everyone.


Save your draft, drink your coffee and re-read it before sending.

Joe



Re: Small guys with BGP issues

2009-11-03 Thread Adam Armstrong

Steve Bertrand wrote:

I'm venting. I'm allowed to vent here. I think I'm qualified to do so
Sorry, this is not facebook. You're not allowed to randomly splurt inane 
and unexplaned rants and complaints.


At the very least it makes you look stupid to your peers, and at worst 
it will harm your future employement prospects with anyone on the list. 
Think before you email.


adam.



Re: Small guys with BGP issues

2009-11-02 Thread mitigator
Friends don't let friends drink and reply-all.

I'm just sayin.

-j


--Original Message--
From: Richard A Steenbergen
To: Steve Bertrand
Cc: NANOG list
Subject: Re: Small guys with BGP issues
Sent: Nov 1, 2009 11:07 PM

On Sun, Nov 01, 2009 at 11:54:07PM -0500, Steve Bertrand wrote:
> I'm not a political person. Take it for what it is worth.
> 
> I personally know people who do both:
> 
> - practice but not preach
> - preach but don't practice
> 
> ... however you take my point, I don't care.
> 
> I just wanted it to be known that the 'guys' who do practice it should
> 'God willing' come out and preach it.
> 
> > And this is not the big boy list.  This is for all Operators in North
> > America, and many who are not, regardless of size.  (Well, I guess we'll
> > exclude the guy who buys are cable/DSL link and "provides" to his mother
> > & father with a LinkSys.)
> 
> eh, -stevieb has much respect for all those who read this list, and when
> he posts, feels that the big guys are looking down upon him... hopefully
> with approval.

Ok so, without getting into debates over being political, practicing vs
preaching, BCP38, or big guys vs little guys, can you please explain in
clear english what in the name of holy hell you're talking about?

What is the issue here, that your DSL provider won't speak BGP with you
no matter how many times you've asked, so you're complaining to NANOG
about it because you don't have the ability or authority to change
providers? Please correct me if I'm reading this wrong, but the emails
so far haven't been very clear and this isn't making a lot of sense.

-- 
Richard A Steenbergenhttp://www.e-gerbil.net/ras
GPG Key ID: 0xF8B12CBC (7535 7F59 8204 ED1F CC1C 53AF 4C41 5ECA F8B1 2CBC)




Re: Small guys with BGP issues

2009-11-01 Thread Paul Wall
On Mon, Nov 2, 2009 at 1:16 AM, Steve Bertrand  wrote:
> - space in Torix

TorIX is not a place, its actually two switches that form an Internet
exchange. Perhaps you meant 151 Front Street? Do you have your own
suite? Whose suite are you in?

> I'm venting. I'm allowed to vent here. I think I'm qualified to do so.

Yes, according to www.ibctech.ca, you advertise that you are "Sage"
level IPv6 qualified individual from Hurricane Electric. If you only
had mentioned that first, no one would have replied to you with such
elementary questions.

That aside, I think you should have started your thread with
explaining the problem you are trying to solve, instead of ranting
about big providers and the ills they cause you. If you are in "torix
space" why aren't you peering at TorIX (I don't see your ASN on the
list)? Out of curiosity, have you contacted anyone off the TorIX
participants list to see if they would be willing to sell IP transit
and peer BGP with you?

If you want a better venting location, try IRC.

Drive Slow (because Cobourg has slow speed limits, especially near the water)



Re: Small guys with BGP issues

2009-11-01 Thread Richard A Steenbergen
On Mon, Nov 02, 2009 at 01:16:24AM -0500, Steve Bertrand wrote:
> Tell me, what can you offer me? Here are my immediate purchasing
> qualifications:
> 
> - 100Mbps
> - space in Torix
> - optic, from Toronto, Ontario to Cobourg, Ontario (55 miles)
> - gear at both ends
> 
> We pay ~$2500 for the fibre and the bandwidth. Get me a deal. I am not
> the money man. I don't even want to deal with money. I can't vote with
> money, as it's not mine. Believe me, if I could vote with money, I'd be
> 100% HE.

You said business class DSL before, now you're saying 100Mbps. There are
many dozens of providers who will speak BGP with you in 151 Front, you
should have absolutely no trouble finding one to buy from at attractive
prices. Your best bet is to unbundle the backhaul from the transit, that
way you have flexibility to buy bandwidth from who you would like
without being tied to the specific network providing the backhaul. But
you said "gear on both ends", which implies that you have something in
Toronto already?

At any rate this is completely and totally off topic for NANOG, but if 
you say the words "I'd like to buy 100Mbps of service with BGP in 
Toronto" I'm sure you'll be swarmed with offers.

-- 
Richard A Steenbergenhttp://www.e-gerbil.net/ras
GPG Key ID: 0xF8B12CBC (7535 7F59 8204 ED1F CC1C 53AF 4C41 5ECA F8B1 2CBC)



Re: Small guys with BGP issues

2009-11-01 Thread Steve Bertrand
Adrian Chadd wrote:
> On Mon, Nov 02, 2009, Richard A Steenbergen wrote:
> 
>> If you don't like the service you're getting, vote with your money and
>> buy from someone else. This is quite simply not a NANOG issue, but in 
>> the interests of being helpful the best advice I can give you is this:
>>
>> "Your request is unreasonable, and you should adjust your expectations 
>> that you'll ever get it from the service you are purchasing".
>>
>> Sorry if that's not the answer you want. :)
> 
> Or you could look at alternatives with your provider, ie:
> 
> "Ok, so we can't speak BGP over that particular link. May I colocate some
>  router with you at extra cost and connect to you via -that-, so I may then
>  speak BGP to you over that and then tunnel my data back to me over your
>  DSL network?"
> 
> That way you don't require your ISP to speak BGP over a DSL link and all
> of the headaches they may not be prepared for, and you get control over
> your own network.

heh,

Adrian, unfortunately, it's political, out of my grasp.

Thankfully, these threads should be enough to either get things moving
forward, or get me fired. Either way, progress was made.

I'm sick of sitting still. I want to do more.

Steve



Re: Small guys with BGP issues

2009-11-01 Thread Adrian Chadd
On Mon, Nov 02, 2009, Richard A Steenbergen wrote:

> If you don't like the service you're getting, vote with your money and
> buy from someone else. This is quite simply not a NANOG issue, but in 
> the interests of being helpful the best advice I can give you is this:
> 
> "Your request is unreasonable, and you should adjust your expectations 
> that you'll ever get it from the service you are purchasing".
> 
> Sorry if that's not the answer you want. :)

Or you could look at alternatives with your provider, ie:

"Ok, so we can't speak BGP over that particular link. May I colocate some
 router with you at extra cost and connect to you via -that-, so I may then
 speak BGP to you over that and then tunnel my data back to me over your
 DSL network?"

That way you don't require your ISP to speak BGP over a DSL link and all
of the headaches they may not be prepared for, and you get control over
your own network.

2c,



Adrian




Re: Small guys with BGP issues

2009-11-01 Thread Steve Bertrand
Richard A Steenbergen wrote:
> On Mon, Nov 02, 2009 at 12:42:51AM -0500, Steve Bertrand wrote:
>> This isn't just my DSL provider, its a business class connection
>> provider who also happens to provide my (hrm.. our) primary Internet
>> connection.
>>
>> Are you going to teach me something with a clue bat, or are you going
>> to beat me to death with the specifics that each prong of a fork
>> carries?
> 
> Sure, I'll give it a brief shot... Some Internet connections are simply
> not designed to support customer BGP. When someone says "business class
> service" over cable or DSL, typically what they're talking about is
> "we'll route your calls to a slightly higher class call center", and
> "we'll provide you with 5 e-mail addresses/IPs and 50MB of hosting for
> your website instead of just the usual 1 email and 1 dynamic IP".
> 
> The DSL gear may very well not be able to speak BGP to a customer at
> all. Each provider gets to decide what service they do and don't want to
> sell, and your provider has clearly decided they don't want to sell you
> BGP. From the providers' point of view, I'm sure this makes perfect
> sense. I'd love to get Comcast to speak BGP to my cable modem, but I
> have absolutely no delusions that they will ever do so. There is more
> than likely nothing you're going to be able to do about it, and the more
> you complain about it like this the more likely they are to move you
> into the "this guy is a nut and we don't want your business at all"
> category.

Richard,

I appreciate your concern. I would have expected however that you might
have understood that I wasn't asking about some resi-type connection.
Yes, we are small. I would love to be in a position to say that our
100Mb connection qualifies...

Regardless...

> If you don't like the service you're getting, vote with your money and
> buy from someone else. This is quite simply not a NANOG issue, but in 
> the interests of being helpful the best advice I can give you is this:
> 
> "Your request is unreasonable, and you should adjust your expectations 
> that you'll ever get it from the service you are purchasing".

Tell me, what can you offer me? Here are my immediate purchasing
qualifications:

- 100Mbps
- space in Torix
- optic, from Toronto, Ontario to Cobourg, Ontario (55 miles)
- gear at both ends

We pay ~$2500 for the fibre and the bandwidth. Get me a deal. I am not
the money man. I don't even want to deal with money. I can't vote with
money, as it's not mine. Believe me, if I could vote with money, I'd be
100% HE.

I'm venting. I'm allowed to vent here. I think I'm qualified to do so.
Even though I can't speak with $, there are those who know my
determination to keep a clean network, and they may be willing to help
me in the future.

Steve



Re: Small guys with BGP issues

2009-11-01 Thread Richard A Steenbergen
On Mon, Nov 02, 2009 at 12:42:51AM -0500, Steve Bertrand wrote:
> This isn't just my DSL provider, its a business class connection
> provider who also happens to provide my (hrm.. our) primary Internet
> connection.
> 
> Are you going to teach me something with a clue bat, or are you going
> to beat me to death with the specifics that each prong of a fork
> carries?

Sure, I'll give it a brief shot... Some Internet connections are simply
not designed to support customer BGP. When someone says "business class
service" over cable or DSL, typically what they're talking about is
"we'll route your calls to a slightly higher class call center", and
"we'll provide you with 5 e-mail addresses/IPs and 50MB of hosting for
your website instead of just the usual 1 email and 1 dynamic IP".

The DSL gear may very well not be able to speak BGP to a customer at
all. Each provider gets to decide what service they do and don't want to
sell, and your provider has clearly decided they don't want to sell you
BGP. From the providers' point of view, I'm sure this makes perfect
sense. I'd love to get Comcast to speak BGP to my cable modem, but I
have absolutely no delusions that they will ever do so. There is more
than likely nothing you're going to be able to do about it, and the more
you complain about it like this the more likely they are to move you
into the "this guy is a nut and we don't want your business at all"
category.

If you don't like the service you're getting, vote with your money and
buy from someone else. This is quite simply not a NANOG issue, but in 
the interests of being helpful the best advice I can give you is this:

"Your request is unreasonable, and you should adjust your expectations 
that you'll ever get it from the service you are purchasing".

Sorry if that's not the answer you want. :)

-- 
Richard A Steenbergenhttp://www.e-gerbil.net/ras
GPG Key ID: 0xF8B12CBC (7535 7F59 8204 ED1F CC1C 53AF 4C41 5ECA F8B1 2CBC)



Re: Small guys with BGP issues

2009-11-01 Thread Steve Bertrand
Richard A Steenbergen wrote:
> On Sun, Nov 01, 2009 at 11:54:07PM -0500, Steve Bertrand wrote:
>> I'm not a political person. Take it for what it is worth.
>>
>> I personally know people who do both:
>>
>> - practice but not preach
>> - preach but don't practice
>>
>> ... however you take my point, I don't care.
>>
>> I just wanted it to be known that the 'guys' who do practice it should
>> 'God willing' come out and preach it.
>>
>>> And this is not the big boy list.  This is for all Operators in North
>>> America, and many who are not, regardless of size.  (Well, I guess we'll
>>> exclude the guy who buys are cable/DSL link and "provides" to his mother
>>> & father with a LinkSys.)
>> eh, -stevieb has much respect for all those who read this list, and when
>> he posts, feels that the big guys are looking down upon him... hopefully
>> with approval.
> 
> Ok so, without getting into debates over being political, practicing vs
> preaching, BCP38, or big guys vs little guys, can you please explain in
> clear english what in the name of holy hell you're talking about?
> 
> What is the issue here, that your DSL provider won't speak BGP with you
> no matter how many times you've asked, so you're complaining to NANOG

Theoretically, I'm not complaining, I'm venting.

This isn't just my DSL provider, its a business class connection
provider who also happens to provide my (hrm.. our) primary Internet
connection.

Are you going to teach me something with a clue bat, or are you going to
beat me to death with the specifics that each prong of a fork carries?

> Please correct me if I'm reading this wrong, but the emails
> so far haven't been very clear and this isn't making a lot of sense.

My apologies if I haven't been clear. What would you like me to say? If
I can't 'complain' here, where do I go? I think that I've acted
tactfully and responsibly.

What didn't make sense? Enlighten me.

Although I did come here with concerns and questions, I do have a clue
bat of my own to swing in defence...

Steve



Re: Small guys with BGP issues

2009-11-01 Thread Richard A Steenbergen
On Sun, Nov 01, 2009 at 11:54:07PM -0500, Steve Bertrand wrote:
> I'm not a political person. Take it for what it is worth.
> 
> I personally know people who do both:
> 
> - practice but not preach
> - preach but don't practice
> 
> ... however you take my point, I don't care.
> 
> I just wanted it to be known that the 'guys' who do practice it should
> 'God willing' come out and preach it.
> 
> > And this is not the big boy list.  This is for all Operators in North
> > America, and many who are not, regardless of size.  (Well, I guess we'll
> > exclude the guy who buys are cable/DSL link and "provides" to his mother
> > & father with a LinkSys.)
> 
> eh, -stevieb has much respect for all those who read this list, and when
> he posts, feels that the big guys are looking down upon him... hopefully
> with approval.

Ok so, without getting into debates over being political, practicing vs
preaching, BCP38, or big guys vs little guys, can you please explain in
clear english what in the name of holy hell you're talking about?

What is the issue here, that your DSL provider won't speak BGP with you
no matter how many times you've asked, so you're complaining to NANOG
about it because you don't have the ability or authority to change
providers? Please correct me if I'm reading this wrong, but the emails
so far haven't been very clear and this isn't making a lot of sense.

-- 
Richard A Steenbergenhttp://www.e-gerbil.net/ras
GPG Key ID: 0xF8B12CBC (7535 7F59 8204 ED1F CC1C 53AF 4C41 5ECA F8B1 2CBC)



Re: Small guys with BGP issues

2009-11-01 Thread Steve Bertrand
Patrick W. Gilmore wrote:
>> - practice good behaviour (bcp38) and don't preach it
> 
> Did you mean preach but don't practice it?  While I appreciate everyone
> who "preaches" it, I am not going to complain in the slightest at any
> "big guy" who practices BCP38.  Just the opposite, I'm going to praise
> them whether they preach it or not.

I'm not a political person. Take it for what it is worth.

I personally know people who do both:

- practice but not preach
- preach but don't practice

... however you take my point, I don't care.

I just wanted it to be known that the 'guys' who do practice it should
'God willing' come out and preach it.

> And this is not the big boy list.  This is for all Operators in North
> America, and many who are not, regardless of size.  (Well, I guess we'll
> exclude the guy who buys are cable/DSL link and "provides" to his mother
> & father with a LinkSys.)

eh, -stevieb has much respect for all those who read this list, and when
he posts, feels that the big guys are looking down upon him... hopefully
with approval.

Steve



Re: Small guys with BGP issues

2009-11-01 Thread Patrick W. Gilmore

- practice good behaviour (bcp38) and don't preach it


Did you mean preach but don't practice it?  While I appreciate  
everyone who "preaches" it, I am not going to complain in the  
slightest at any "big guy" who practices BCP38.  Just the opposite,  
I'm going to praise them whether they preach it or not.


And this is not the big boy list.  This is for all Operators in North  
America, and many who are not, regardless of size.  (Well, I guess  
we'll exclude the guy who buys are cable/DSL link and "provides" to  
his mother & father with a LinkSys.)


--
TTFN,
patrick


On Nov 1, 2009, at 11:01 PM, Steve Bertrand wrote:


Seems to me that some people have issues when a thread is taken over.
capiche...

However, it also seems to me that there are people here who are
intelligent engineers who are afraid to speak, due to the size of the
company they work for.

On behalf of the 'small guys', it sucks when you big(ger) guys:

- don't listen to us
- practice good behaviour (bcp38) and don't preach it
- speak proudly of decent support, but don't respond to people who
aren't staffed by a tier(x)
- act as though you know something, but won't get out of the textbook
mentality
- again, this isn't a test for ccie, just because were working in
smaller *sp's doesn't mean that we know less than you
- we work hard. We have smaller networks. I bet we defend our border
egress to you than you defend toward us
- if all small guys like me are the same, then the 'big boys' should  
be

motivated to move forward

Lets take it off topic and off-thread...

This is a big-boy list. Out of the small guys on this big boy list,  
lets
have a hands-up for who is doing the right thing (v6 & network  
defence &

protecting their connected networks )...

Steve






Re: Small guys with BGP issues

2009-11-01 Thread Steve Bertrand
Steve Bertrand wrote:
> Seems to me that some people have issues when a thread is taken over.
> capiche...
> 
> However, it also seems to me that there are people here who are
> intelligent engineers who are afraid to speak, due to the size of the
> company they work for.
> 
> On behalf of the 'small guys', it sucks when you big(ger) guys:
> 
> - don't listen to us
> - practice good behaviour (bcp38) and don't preach it
> - speak proudly of decent support, but don't respond to people who
> aren't staffed by a tier(x)
> - act as though you know something, but won't get out of the textbook
> mentality
> - again, this isn't a test for ccie, just because were working in
> smaller *sp's doesn't mean that we know less than you
> - we work hard. We have smaller networks. I bet we defend our border
> egress to you than you defend toward us
> - if all small guys like me are the same, then the 'big boys' should be
> motivated to move forward
> 
> Lets take it off topic and off-thread...
> 
> This is a big-boy list. Out of the small guys on this big boy list, lets
> have a hands-up for who is doing the right thing (v6 & network defence &
> protecting their connected networks )...

Holy shiat,

I can't even deal with the off-list feedback! Thank you!

Politically, unfortunately, I'm not that type. I can't do much there. I
wish that I could make decisions with the company purse, but I can't...

On the other hand, I wish I could direct operations. I know what needs
to be done, and I know how to command people to get there. I *think* I
know how to direct an entire company (given its geo-location) to success
given the area it's in.

Nonetheless, I am where I am, and I like it. I am responsible for what
comes into my network, and what leaves it. I have written an ISP
management system, and ensure/troubleshoot montly revenue streams.

I love my job. I love being an ISP. Unfortunately, my ISP doesn't love
me the same way. ( I can understand the business aspect, but at least
show that you are technically inclined!)

Steve