Time Warner Cable issues in Ohio ?

2012-02-28 Thread Randy Carpenter

We're seeing some strange issues with our fiber connection to TWC in Ohio. 
Intermittent packet loss to/from some IPs.

It gets as specific as from a certain IP outside our network, packets to 
a.b.c.10 are fine, but pings to a.b.c.50 (same subnet of same netblock) lose 
~75% of the packets.

Likewise, from one of our IPs, connections are fine to a particular remote 
host, but not to another host on the same network.

Connections to/from some other IPs (and some whole networks) are totally fine.

It almost seems that some piece of gear somewhere is barfing on packets that 
have a particular set of bits in the source and/or destination address.

We have manually failed over to a backup connection, and are 100% fine now.

I just want to see if anyone has seen anything similar, or has any info. I am 
on hold now waiting for someone at TWC.

thanks,
-Randy



Re: Time Warner Cable issues in Ohio ?

2012-02-28 Thread Jonas Frey (Probe Networks)
Sounds very much like an issue with a link aggregation.
Seen this a couple of times with various carriers...apparently
monitoring lag's isnt a top priority nowadays.
Try to find out which hop is causing the problems (do multiple
traceroute's or use mtr on affected and unaffected servers) and drop TWC
a mail.


Am Dienstag, den 28.02.2012, 18:22 -0500 schrieb Randy Carpenter:
 We're seeing some strange issues with our fiber connection to TWC in Ohio. 
 Intermittent packet loss to/from some IPs.
 
 It gets as specific as from a certain IP outside our network, packets to 
 a.b.c.10 are fine, but pings to a.b.c.50 (same subnet of same netblock) lose 
 ~75% of the packets.
 
 Likewise, from one of our IPs, connections are fine to a particular remote 
 host, but not to another host on the same network.
 
 Connections to/from some other IPs (and some whole networks) are totally fine.
 
 It almost seems that some piece of gear somewhere is barfing on packets that 
 have a particular set of bits in the source and/or destination address.
 
 We have manually failed over to a backup connection, and are 100% fine now.
 
 I just want to see if anyone has seen anything similar, or has any info. I am 
 on hold now waiting for someone at TWC.
 
 thanks,
 -Randy
 




Re: Time Warner Cable issues in Ohio ?

2012-02-28 Thread Pete Carah


On Feb 28, 2012, at 15:22, Randy Carpenter rcar...@network1.net wrote:

 
 We're seeing some strange issues with our fiber connection to TWC in Ohio. 
 Intermittent packet loss to/from some IPs.
 
 It gets as specific as from a certain IP outside our network, packets to 
 a.b.c.10 are fine, but pings to a.b.c.50 (same subnet of same netblock) lose 
 ~75% of the packets.
 
 Likewise, from one of our IPs, connections are fine to a particular remote 
 host, but not to another host on the same network.
 
 Connections to/from some other IPs (and some whole networks) are totally fine.
 
 It almost seems that some piece of gear somewhere is barfing on packets that 
 have a particular set of bits in the source and/or destination address.
 
LACP somewhere with a partial link failure?

-- Pete