Verizon FIOS/DSL - Southern California DNS Issues

2012-01-13 Thread David Siegrist
Hi,

Has anyone been experiencing Verizon FIOS/DSL DNS issues for the past 72 hours?
Looks like Verizon FIOS/DSL is blocking legitimate sites, ours being one of 
them.  We have over 300 of our members throughout California on Verizon 
FIOS/DSL experiencing issues getting to sites.  One of the big ones is Bank of 
America.  I have started a post on Verizon's site and directed our members to 
post their issues there.

http://forums.verizon.com/t5/FiOS-Internet/DNS-issues-in-SoCal/td-p/393781/highlight/true

I can't seem to get the issue escalated.  Thought I would get the opinion of 
the group to see how to get this issue to the actually engineers that have 
access to Verizon's DNS servers.

Thanks in advance.

David Siegrist
IT Systems Manager
da...@crmls.org



Re: Verizon FIOS/DSL - Southern California DNS Issues

2012-01-13 Thread Anurag Bhatia
Hello David

Can you share dig result along with +trace ?

Something like:

dig store.steampowered.com +trace

This will give exact idea of where DNS resolution is failing. It might be
that one of these servers failed:

ns3.valvesoftware.com.
ns1.valvesoftware.com.
ns2.valvesoftware.com.


or something like that.

On Fri, Jan 13, 2012 at 11:31 PM, David Siegrist da...@crmls.org wrote:

 Hi,

 Has anyone been experiencing Verizon FIOS/DSL DNS issues for the past 72
 hours?
 Looks like Verizon FIOS/DSL is blocking legitimate sites, ours being one
 of them.  We have over 300 of our members throughout California on Verizon
 FIOS/DSL experiencing issues getting to sites.  One of the big ones is Bank
 of America.  I have started a post on Verizon's site and directed our
 members to post their issues there.


 http://forums.verizon.com/t5/FiOS-Internet/DNS-issues-in-SoCal/td-p/393781/highlight/true

 I can't seem to get the issue escalated.  Thought I would get the opinion
 of the group to see how to get this issue to the actually engineers that
 have access to Verizon's DNS servers.

 Thanks in advance.

 David Siegrist
 IT Systems Manager
 da...@crmls.org




-- 

Anurag Bhatia

anuragbhatia.com

or simply - http://[2001:470:26:78f::5] if you are on IPv6 connected
network!

Twitter: @anurag_bhatia https://twitter.com/#!/anurag_bhatia


RE: Verizon FIOS/DSL - Southern California DNS Issues

2012-01-13 Thread James Laszko
Has anyone been experiencing Verizon FIOS/DSL DNS issues for the past 72 hours?
Looks like Verizon FIOS/DSL is blocking legitimate sites, ours being one of 
them.  We have over 300 of our members throughout California on Verizon 
FIOS/DSL experiencing issues getting to sites.  One of the big ones is Bank 
of America.  I have started a post on Verizon's site and directed our members 
to post their issues there.

http://forums.verizon.com/t5/FiOS-Internet/DNS-issues-in-SoCal/td-p/393781/highlight/true

I can't seem to get the issue escalated.  Thought I would get the opinion of 
the group to see how to get this issue to the actually engineers that have 
access to Verizon's DNS servers.

Thanks in advance.

David Siegrist
IT Systems Manager
da...@crmls.org

We are seeing all kinds of oddities through Verizon FIOS for a ton of our 
customers in the Riverside County area as well.  Looks like HTTP / HTTPS 
filtering or something.  Some sites can get to places that others (right next 
door) cant.  Pings and traceroutes work, but HTTP / HTTPS connections fail to 
various places.  We are also seeing HORRIBLE performance of VOIP to multiple 
providers for every one of our FIOS customers.  We have been unable to get 
any support from Verizon ourselves...   If anyone knows anyone who knows 
anything at Verizon, please pass the information along!


Thanks,


James Laszko
Mythos Technology Inc
jam...@mythostech.com





RE: Verizon FIOS/DSL - Southern California DNS Issues

2012-01-13 Thread David Siegrist
Hi James,

Can you do me a favor and post what you are seeing on the link I provided.  

http://forums.verizon.com/t5/FiOS-Internet/DNS-issues-in-SoCal/td-p/393781/highlight/true

Maybe enough of the community post it may get Verizon's attention.  

David Siegrist
IT Systems Manager
da...@crmls.org

-Original Message-
From: James Laszko [mailto:jam...@mythostech.com] 
Sent: Friday, January 13, 2012 10:22 AM
To: David Siegrist; nanog@nanog.org
Subject: RE: Verizon FIOS/DSL - Southern California DNS Issues

Has anyone been experiencing Verizon FIOS/DSL DNS issues for the past 72 hours?
Looks like Verizon FIOS/DSL is blocking legitimate sites, ours being one of 
them.  We have over 300 of our members throughout California on Verizon 
FIOS/DSL experiencing issues getting to sites.  One of the big ones is Bank 
of America.  I have started a post on Verizon's site and directed our members 
to post their issues there.

http://forums.verizon.com/t5/FiOS-Internet/DNS-issues-in-SoCal/td-p/393781/highlight/true

I can't seem to get the issue escalated.  Thought I would get the opinion of 
the group to see how to get this issue to the actually engineers that have 
access to Verizon's DNS servers.

Thanks in advance.

David Siegrist
IT Systems Manager
da...@crmls.org

We are seeing all kinds of oddities through Verizon FIOS for a ton of our 
customers in the Riverside County area as well.  Looks like HTTP / HTTPS 
filtering or something.  Some sites can get to places that others (right next 
door) cant.  Pings and traceroutes work, but HTTP / HTTPS connections fail to 
various places.  We are also seeing HORRIBLE performance of VOIP to multiple 
providers for every one of our FIOS customers.  We have been unable to get 
any support from Verizon ourselves...   If anyone knows anyone who knows 
anything at Verizon, please pass the information along!


Thanks,


James Laszko
Mythos Technology Inc
jam...@mythostech.com