Re: Youtube Geolocation

2011-04-22 Thread Blake Hudson

Aaron Hopkins wrote:
>
> Try using nameservers on a different /24 and see if the problem goes
> away.
>
> -- Aaron
>

That's a good point. We've worked with Akamai in the past. Their CDN
solution works via DNS resolution. If your DNS servers are in Kansas,
you'll get the Akamai servers close to Kansas - whether you're there or
not. Akamai uses a combination of GeoIP and network operator contributed
IP ranges. For example, if you have an Akamai cache on your network, you
specifically tell Akamai what IP ranges should be served from that cache
- it doesn't seem to matter if these IP addresses belong to you or not.
I'm not sure how they deal with overlap.

--Blake





Re: Youtube Geolocation

2011-04-22 Thread Aaron Hopkins

On Thu, 21 Apr 2011, Dan White wrote:


We're experiencing very poor quality with You Tube, and it appears we're
subject to a bad entry within a geolocation database somewhere.


I'm not sure about Youtube, but Google seems to do some some clever but
annoying things with correlating requests going through a recursive
nameserver with the location of those browsers.  If a bunch of browsers in
Atlanta use a recursive nameserver in Los Angeles, Google after a while
seems to start offering that nameserver Google server IPs close to Atlanta
to give back to its clients.

This internet draft might be part of a related work:

http://tools.ietf.org/html/draft-vandergaast-edns-client-subnet-00


When we attempt to view videos, the contact comes back to us from IPs like:


I ran into this problem while running a Tor exit node (which seems to
terribly screw with this mechanism) and played with it for a while.  I found
my nameserver being offered Google server IPs all over the globe; one week
it would be London, the next week Germany, then New York, etc.

My problem was first solved by changing my browser to use recursive
nameservers in a different /24 (changing the last octet didn't seem to help)
and later by changing Tor itself to use Google's own 8.8.8.8 nameservers,
which caused the problem to go away for other clients of my nameserver.

Try using nameservers on a different /24 and see if the problem goes away.

-- Aaron



Re: Youtube Geolocation

2011-04-21 Thread Christopher Morrow
On Fri, Apr 22, 2011 at 12:33 AM, Harry Strongburg  wrote:
> On Thu, Apr 21, 2011 at 09:55:03PM -0400, Christopher Morrow wrote:
>> how has mtu got anything to do with packet path?
>
> PMTUD?

that won't change the destination based routed path, it'll cause the
endpoints to lower their MTU to a mutually agreeable threshold. The
packets will still flow along the same path.
(besides pmtud brings the mtu down, not up... the proposal was to raise the mtu)

-chris



Re: Youtube Geolocation

2011-04-21 Thread Harry Strongburg
On Thu, Apr 21, 2011 at 09:55:03PM -0400, Christopher Morrow wrote:
> how has mtu got anything to do with packet path?

PMTUD?



Re: Youtube Geolocation

2011-04-21 Thread Christopher Morrow
On Thu, Apr 21, 2011 at 9:50 PM, Harry Strongburg  wrote:

> I had a similar issue, but it was mainly only over IPv6. According to
> someone I spoke to at Google, bumping up the MTU might help (and did
> help for me). I don't remember my previous MTU (I think it was 1280),
> but once I bumped it up to 1480 or so, my packets stopped getting routed
> to Europe (from NY) and worked properly. Maybe a similar issue could be
> with their IPv4 routers? Try increasing the MTU.

how has mtu got anything to do with packet path?

-chris



Re: Youtube Geolocation

2011-04-21 Thread Harry Strongburg
On Thu, Apr 21, 2011 at 04:36:50PM -0500, Dan White wrote:
> We're experiencing very poor quality with You Tube, and it appears we're
> subject to a bad entry within a geolocation database somewhere.
> 
> When we attempt to view videos, the contact comes back to us from IPs like:
> 
> 208.117.226.21 (traceroute's through Frankfurt)
> 173.194.50.47
> 74.125.100.29
> 
> All of those IPs are >125ms away from us (67.217.144.0/20, and
> 216.14.144.0/20).

I had a similar issue, but it was mainly only over IPv6. According to 
someone I spoke to at Google, bumping up the MTU might help (and did 
help for me). I don't remember my previous MTU (I think it was 1280), 
but once I bumped it up to 1480 or so, my packets stopped getting routed 
to Europe (from NY) and worked properly. Maybe a similar issue could be 
with their IPv4 routers? Try increasing the MTU.



Re: Youtube Geolocation

2011-04-21 Thread Dan White

On 21/04/11 15:46 -0700, Carl Rosevear wrote:

Quova, Maxmind, and others all return accurate results for everything of
ours I have tested.  Some of the IPs in question have been properly assigned
or delegated to us for several years in whois.  But yeah, thanks for the
input...  I actually hadn't checked Quova until now.  Perhaps Google rolls
their own...


I'll have to re-echo your experience, which doesn't bode well for our
chances.

The link below returns accurate information for me too. Our blocks have
been in use for years and we have not experienced even a hint of
geolocation related problems before.

Direct peering would be our ideal solution to this problem, but Google
doesn't appear to play in our smaller market.


On Thu, Apr 21, 2011 at 3:29 PM, Mike Schoenfeld <
mike.schoenf...@mediatek.com> wrote:


I don't know what Google uses but any company using F5 equipment is using
Quova geolocation services.  You can request updates and check your circuit
here:

http://www.quova.com/what/request-ip-update/

The problem is that the F5 devices don't update the database files
automatically, they need to be manually updated.  Unless I get a specific
request at my company I don't bother updating on a regular basis.




Re: Youtube Geolocation

2011-04-21 Thread Carl Rosevear
Quova, Maxmind, and others all return accurate results for everything of
ours I have tested.  Some of the IPs in question have been properly assigned
or delegated to us for several years in whois.  But yeah, thanks for the
input...  I actually hadn't checked Quova until now.  Perhaps Google rolls
their own...

--Carl


On Thu, Apr 21, 2011 at 3:29 PM, Mike Schoenfeld <
mike.schoenf...@mediatek.com> wrote:

> I don't know what Google uses but any company using F5 equipment is using
> Quova geolocation services.  You can request updates and check your circuit
> here:
>
> http://www.quova.com/what/request-ip-update/
>
> The problem is that the F5 devices don't update the database files
> automatically, they need to be manually updated.  Unless I get a specific
> request at my company I don't bother updating on a regular basis.
>
> -Mike
>
> -Original Message-
> From: Carl Rosevear [mailto:crosev...@skytap.com]
> Sent: Thursday, April 21, 2011 6:19 PM
> To: nanog@nanog.org
> Subject: Re: Youtube Geolocation
>
> I have had this same problem, followed Google's forms, etc... they never
> seem to fix it.  Its really annoying.
>
> This is an epic fail on the part of Google in my opinion.  My netblocks all
> show Seattle in whois...  my routing is obviously here...  I don't think we
> have an official address in the UK listed on anything.
>
> How does Google get this information?  Why don't they possibly ever do
> anything about it?  It makes Google's properties perform abysmally to a
> large percentage of our customer base. And then we get blamed for it.
>
> And Google does nothing, even after submitting the web form that clearly
> states that they will not get back to us about it but will try to resolve
> the issue.  Its quite hideous really. Its in everyone's worst interest.  How
> about maybe trusting my whois data?  If whois data leads to incorrect
> results then it is in the netblock owners' best interest to update the whois
> data if they want to be directed efficiently with gslb/etc that uses whois
> data as the source.
>
> And I've been working with ip-geo stuff for years...  I understand that a
> lot of effort has gone into making it "better" than the whois data... but
> every other freaking IP geolocator I type my IP into properly recognizes the
> addresses are in Seattle...  why not Google?
>
> Anyway, I at the very least commiserate with you if I'm not perhaps making
> some passive-aggressive cry for help from Google or anyone else with a clue
> bat about this issue.  :)  Thanks!
>
>
>
> --C
>
>
> On Thu, Apr 21, 2011 at 2:36 PM, Dan White  wrote:
>
> > We're experiencing very poor quality with You Tube, and it appears
> > we're subject to a bad entry within a geolocation database somewhere.
> >
> > When we attempt to view videos, the contact comes back to us from IPs
> like:
> >
> > 208.117.226.21 (traceroute's through Frankfurt)
> > 173.194.50.47
> > 74.125.100.29
> >
> > All of those IPs are >125ms away from us (67.217.144.0/20, and
> > 216.14.144.0/20).
> >
> > However, we've never experienced redirection problems with Google
> > before (we always land at www.google.com), so I'm not sure where to
> > take our trouble. The page at:
> >
> > http://www.google.com/support/websearch/bin/request.py?contact_type=ip
> >
> > isn't of much help as it assumes the problem is google.com redirection.
> >
> > Are there any contacts at Youtube who could provide some assistance?
> >
> > Thanks,
> > --
> > Dan White
> >
> >
>
>
> --
> Carl Rosevear
> Manager of Operations
> Skytap, Inc.
> direct (206) 588-8899
> * Email Confidentiality Notice 
> The information contained in this e-mail message (including any
> attachments) may be confidential, proprietary, privileged, or otherwise
> exempt from disclosure under applicable laws. It is intended to be
> conveyed only to the designated recipient(s). Any use, dissemination,
> distribution, printing, retaining or copying of this e-mail (including its
> attachments) by unintended recipient(s) is strictly prohibited and may
> be unlawful. If you are not an intended recipient of this e-mail, or
> believe
> that you have received this e-mail in error, please notify the sender
> immediately (by replying to this e-mail), delete any and all copies of
> this e-mail (including any attachments) from your system, and do not
> disclose the content of this e-mail to any other person. Thank you!
>
>


-- 
Carl Rosevear
Manager of Operations
Skytap, Inc.
direct (206) 588-8899


RE: Youtube Geolocation

2011-04-21 Thread Mike Schoenfeld
I don't know what Google uses but any company using F5 equipment is using Quova 
geolocation services.  You can request updates and check your circuit here:

http://www.quova.com/what/request-ip-update/

The problem is that the F5 devices don't update the database files 
automatically, they need to be manually updated.  Unless I get a specific 
request at my company I don't bother updating on a regular basis.

-Mike

-Original Message-
From: Carl Rosevear [mailto:crosev...@skytap.com] 
Sent: Thursday, April 21, 2011 6:19 PM
To: nanog@nanog.org
Subject: Re: Youtube Geolocation

I have had this same problem, followed Google's forms, etc... they never seem 
to fix it.  Its really annoying.

This is an epic fail on the part of Google in my opinion.  My netblocks all 
show Seattle in whois...  my routing is obviously here...  I don't think we 
have an official address in the UK listed on anything.

How does Google get this information?  Why don't they possibly ever do anything 
about it?  It makes Google's properties perform abysmally to a large percentage 
of our customer base. And then we get blamed for it.

And Google does nothing, even after submitting the web form that clearly states 
that they will not get back to us about it but will try to resolve the issue.  
Its quite hideous really. Its in everyone's worst interest.  How about maybe 
trusting my whois data?  If whois data leads to incorrect results then it is in 
the netblock owners' best interest to update the whois data if they want to be 
directed efficiently with gslb/etc that uses whois data as the source.

And I've been working with ip-geo stuff for years...  I understand that a lot 
of effort has gone into making it "better" than the whois data... but every 
other freaking IP geolocator I type my IP into properly recognizes the 
addresses are in Seattle...  why not Google?

Anyway, I at the very least commiserate with you if I'm not perhaps making some 
passive-aggressive cry for help from Google or anyone else with a clue bat 
about this issue.  :)  Thanks!



--C


On Thu, Apr 21, 2011 at 2:36 PM, Dan White  wrote:

> We're experiencing very poor quality with You Tube, and it appears 
> we're subject to a bad entry within a geolocation database somewhere.
>
> When we attempt to view videos, the contact comes back to us from IPs like:
>
> 208.117.226.21 (traceroute's through Frankfurt)
> 173.194.50.47
> 74.125.100.29
>
> All of those IPs are >125ms away from us (67.217.144.0/20, and 
> 216.14.144.0/20).
>
> However, we've never experienced redirection problems with Google 
> before (we always land at www.google.com), so I'm not sure where to 
> take our trouble. The page at:
>
> http://www.google.com/support/websearch/bin/request.py?contact_type=ip
>
> isn't of much help as it assumes the problem is google.com redirection.
>
> Are there any contacts at Youtube who could provide some assistance?
>
> Thanks,
> --
> Dan White
>
>


--
Carl Rosevear
Manager of Operations
Skytap, Inc.
direct (206) 588-8899
* Email Confidentiality Notice 
The information contained in this e-mail message (including any 
attachments) may be confidential, proprietary, privileged, or otherwise
exempt from disclosure under applicable laws. It is intended to be 
conveyed only to the designated recipient(s). Any use, dissemination, 
distribution, printing, retaining or copying of this e-mail (including its 
attachments) by unintended recipient(s) is strictly prohibited and may 
be unlawful. If you are not an intended recipient of this e-mail, or believe 
that you have received this e-mail in error, please notify the sender 
immediately (by replying to this e-mail), delete any and all copies of 
this e-mail (including any attachments) from your system, and do not
disclose the content of this e-mail to any other person. Thank you!




Re: Youtube Geolocation

2011-04-21 Thread Carl Rosevear
I have had this same problem, followed Google's forms, etc... they never
seem to fix it.  Its really annoying.

This is an epic fail on the part of Google in my opinion.  My netblocks all
show Seattle in whois...  my routing is obviously here...  I don't think we
have an official address in the UK listed on anything.

How does Google get this information?  Why don't they possibly ever do
anything about it?  It makes Google's properties perform abysmally to a
large percentage of our customer base. And then we get blamed for it.

And Google does nothing, even after submitting the web form that clearly
states that they will not get back to us about it but will try to resolve
the issue.  Its quite hideous really. Its in everyone's worst interest.  How
about maybe trusting my whois data?  If whois data leads to incorrect
results then it is in the netblock owners' best interest to update the whois
data if they want to be directed efficiently with gslb/etc that uses whois
data as the source.

And I've been working with ip-geo stuff for years...  I understand that a
lot of effort has gone into making it "better" than the whois data... but
every other freaking IP geolocator I type my IP into properly recognizes the
addresses are in Seattle...  why not Google?

Anyway, I at the very least commiserate with you if I'm not perhaps making
some passive-aggressive cry for help from Google or anyone else with a clue
bat about this issue.  :)  Thanks!



--C


On Thu, Apr 21, 2011 at 2:36 PM, Dan White  wrote:

> We're experiencing very poor quality with You Tube, and it appears we're
> subject to a bad entry within a geolocation database somewhere.
>
> When we attempt to view videos, the contact comes back to us from IPs like:
>
> 208.117.226.21 (traceroute's through Frankfurt)
> 173.194.50.47
> 74.125.100.29
>
> All of those IPs are >125ms away from us (67.217.144.0/20, and
> 216.14.144.0/20).
>
> However, we've never experienced redirection problems with Google before
> (we always land at www.google.com), so I'm not sure where to take our
> trouble. The page at:
>
> http://www.google.com/support/websearch/bin/request.py?contact_type=ip
>
> isn't of much help as it assumes the problem is google.com redirection.
>
> Are there any contacts at Youtube who could provide some assistance?
>
> Thanks,
> --
> Dan White
>
>


-- 
Carl Rosevear
Manager of Operations
Skytap, Inc.
direct (206) 588-8899


Youtube Geolocation

2011-04-21 Thread Dan White

We're experiencing very poor quality with You Tube, and it appears we're
subject to a bad entry within a geolocation database somewhere.

When we attempt to view videos, the contact comes back to us from IPs like:

208.117.226.21 (traceroute's through Frankfurt)
173.194.50.47
74.125.100.29

All of those IPs are >125ms away from us (67.217.144.0/20, and
216.14.144.0/20).

However, we've never experienced redirection problems with Google before
(we always land at www.google.com), so I'm not sure where to take our
trouble. The page at:

http://www.google.com/support/websearch/bin/request.py?contact_type=ip

isn't of much help as it assumes the problem is google.com redirection.

Are there any contacts at Youtube who could provide some assistance?

Thanks,
--
Dan White