Zayo opinions
I am current going through some vendor selection for tier 1 providers. I was trying get some opinions on Zayo. I have personally never heard of them. Thoughts?
Re: Zayo opinions
On 11/12/14 11:16 AM, james jones wrote: I am current going through some vendor selection for tier 1 providers. I was trying get some opinions on Zayo. I have personally never heard of them. Thoughts? Think abovenet... signature.asc Description: OpenPGP digital signature
Re: Zayo opinions
Zayo owns what used to be Abovenet. In my experience, your experience will vary from market to market, depending on the network you're based on. As of late, we've had repeated capacity issues and packet loss in the San Francisco Bay Area, however other metros have been perfectly stable. On Wed, Nov 12, 2014 at 1:16 PM, james jones ja...@freedomnet.co.nz wrote: I am current going through some vendor selection for tier 1 providers. I was trying get some opinions on Zayo. I have personally never heard of them. Thoughts?
Re: Zayo opinions
I have a 10Gig to Abovenet and have not been really impressed. It was a royal pain to get turned up, as their fiber docs didn’t seem to exist. Have had issues using it to access AWS and EC2. Pushing the traffic back to Level3 or XO seems to resolve the problem. Trouble tickets seem to be filed in the circular file. Josh On Nov 12, 2014, at 4:23 PM, joel jaeggli joe...@bogus.com wrote: On 11/12/14 11:16 AM, james jones wrote: I am current going through some vendor selection for tier 1 providers. I was trying get some opinions on Zayo. I have personally never heard of them. Thoughts? Think abovenet...
Re: Zayo opinions
I don’t know the history on Zayo but they acquired Abovenet of which I’m a customer. Quite frankly, I haven’t been impressed. The support went to shit. The last two tickets that I’ve opened with them have had mixed results. The first ticket they called me back 5 days after opening a ticket for a DDoS block request and the second they never called back for another DDoS block request. Next time I call them I’m going to demand to speak with someone immediately. Otherwise, the network seems to be fine. Ryan On Nov 12, 2014, at 4:16 PM, james jones ja...@freedomnet.co.nz wrote: I am current going through some vendor selection for tier 1 providers. I was trying get some opinions on Zayo. I have personally never heard of them. Thoughts?
Re: Zayo opinions
We've leased several 10G circuits from them and they perform adequately and NOC has been responsive. Pacific Northwest Region. -Dan On Wed, Nov 12, 2014 at 1:33 PM, Ryan Wilkins r...@deadfrog.net wrote: I don’t know the history on Zayo but they acquired Abovenet of which I’m a customer. Quite frankly, I haven’t been impressed. The support went to shit. The last two tickets that I’ve opened with them have had mixed results. The first ticket they called me back 5 days after opening a ticket for a DDoS block request and the second they never called back for another DDoS block request. Next time I call them I’m going to demand to speak with someone immediately. Otherwise, the network seems to be fine. Ryan On Nov 12, 2014, at 4:16 PM, james jones ja...@freedomnet.co.nz wrote: I am current going through some vendor selection for tier 1 providers. I was trying get some opinions on Zayo. I have personally never heard of them. Thoughts?
Re: Zayo opinions
when zayo acquired abovenet, we shortly thereafter terminated transit with them for various unsatisfactory reasons. abovenet was great. miss them. On Wed, Nov 12, 2014 at 5:08 PM, Daniel Rohan dro...@gmail.com wrote: We've leased several 10G circuits from them and they perform adequately and NOC has been responsive. Pacific Northwest Region. -Dan On Wed, Nov 12, 2014 at 1:33 PM, Ryan Wilkins r...@deadfrog.net wrote: I don’t know the history on Zayo but they acquired Abovenet of which I’m a customer. Quite frankly, I haven’t been impressed. The support went to shit. The last two tickets that I’ve opened with them have had mixed results. The first ticket they called me back 5 days after opening a ticket for a DDoS block request and the second they never called back for another DDoS block request. Next time I call them I’m going to demand to speak with someone immediately. Otherwise, the network seems to be fine. Ryan On Nov 12, 2014, at 4:16 PM, james jones ja...@freedomnet.co.nz wrote: I am current going through some vendor selection for tier 1 providers. I was trying get some opinions on Zayo. I have personally never heard of them. Thoughts?
Re: Zayo opinions
On Wed, Nov 12, 2014 at 2:08 PM, Daniel Rohan dro...@gmail.com wrote: We've leased several 10G circuits from them and they perform adequately and NOC has been responsive. Pacific Northwest Region. -Dan +1 Zayo has been as good if not better than my other providers. I have service with them in multiple markets. CB On Wed, Nov 12, 2014 at 1:33 PM, Ryan Wilkins r...@deadfrog.net wrote: I don’t know the history on Zayo but they acquired Abovenet of which I’m a customer. Quite frankly, I haven’t been impressed. The support went to shit. The last two tickets that I’ve opened with them have had mixed results. The first ticket they called me back 5 days after opening a ticket for a DDoS block request and the second they never called back for another DDoS block request. Next time I call them I’m going to demand to speak with someone immediately. Otherwise, the network seems to be fine. Ryan On Nov 12, 2014, at 4:16 PM, james jones ja...@freedomnet.co.nz wrote: I am current going through some vendor selection for tier 1 providers. I was trying get some opinions on Zayo. I have personally never heard of them. Thoughts?
