Re: T-Mobile help!!

[Martin Hannigan]

Check out STIR/SHAKEN:

https://transnexus.com/whitepapers/understanding-stir-shaken/
https://transition.fcc.gov/cgb/Robocall-Strike-Force-Final-Report.pdf

For what it's worth, American Express Fraud Department comes up at "Spam
Risk" through my provider.

There are "recommendations" for labels. I do believe the carrier is setting
the labels and I would reasonably surmise they are the source. It could be
prior use of an assigned number. Or not. I am not aware of how to get the
labeling of a number fixed. Anyone?

YMMV.

Best,

-M<





On Thu, Oct 31, 2019 at 8:24 AM Ca By  wrote:

>
>
> On Thu, Oct 31, 2019 at 6:05 AM David Funderburk 
> wrote:
>
>> One of our customers office number is coming across as 'Survey Call' on
>> T-Mobile cell phones.  I know with certainty it's with 'T-Mobile' phones.
>> I don't have another contact on another network that I know I can try.  How
>> do we get that fixed?
>>
>> Thanks for any suggestions!
>>
>
> Probably number spoofing and has nothing to do with T-Mobile
>
>
> https://www.npr.org/2019/06/06/727711432/do-i-know-you-and-other-spam-phone-calls-we-can-t-get-rid-of
>
>
>
> --
>> Regards,
>>
>> David Funderburk
>> GlobalVision
>> 864-569-0703
>>
>> For Technical Support, please email gv-supp...@globalvision.net
>>
>> GlobalVision is a communications company that provides services which
>> includes Internet, internal and external networks with over 25 years
>> experience. With our Zero Downtime strategies we help companies increase
>> up-time and decrease lost productivity and costs.
>>
>> --
>> This message has been scanned for viruses and dangerous content by
>> *E.F.A. Project* , and is believed to be
>> clean.
>>
>

Re: T-Mobile help!!

[Ca By]

On Thu, Oct 31, 2019 at 6:05 AM David Funderburk 
wrote:

> One of our customers office number is coming across as 'Survey Call' on
> T-Mobile cell phones.  I know with certainty it's with 'T-Mobile' phones.
> I don't have another contact on another network that I know I can try.  How
> do we get that fixed?
>
> Thanks for any suggestions!
>

Probably number spoofing and has nothing to do with T-Mobile

https://www.npr.org/2019/06/06/727711432/do-i-know-you-and-other-spam-phone-calls-we-can-t-get-rid-of



-- 
> Regards,
>
> David Funderburk
> GlobalVision
> 864-569-0703
>
> For Technical Support, please email gv-supp...@globalvision.net
>
> GlobalVision is a communications company that provides services which
> includes Internet, internal and external networks with over 25 years
> experience. With our Zero Downtime strategies we help companies increase
> up-time and decrease lost productivity and costs.
>
> --
> This message has been scanned for viruses and dangerous content by
> *E.F.A. Project* , and is believed to be
> clean.
>

Re: T-Mobile help!!

[Ross Tajvar]

You may want to try VoiceOps:
https://puck.nether.net/mailman/listinfo/voiceops.

On Thu, Oct 31, 2019 at 9:05 AM David Funderburk 
wrote:

> One of our customers office number is coming across as 'Survey Call' on
> T-Mobile cell phones.  I know with certainty it's with 'T-Mobile' phones.
> I don't have another contact on another network that I know I can try.  How
> do we get that fixed?
>
> Thanks for any suggestions!
> --
> Regards,
>
> David Funderburk
> GlobalVision
> 864-569-0703
>
> For Technical Support, please email gv-supp...@globalvision.net
>
> GlobalVision is a communications company that provides services which
> includes Internet, internal and external networks with over 25 years
> experience. With our Zero Downtime strategies we help companies increase
> up-time and decrease lost productivity and costs.
>
> --
> This message has been scanned for viruses and dangerous content by
> *E.F.A. Project* , and is believed to be
> clean.
>

T-Mobile help!!

[David Funderburk]

One of our customers office number is coming across as 'Survey Call' on
T-Mobile cell phones.  I know with certainty it's with 'T-Mobile'
phones.  I don't have another contact on another network that I know I
can try.  How do we get that fixed? 

Thanks for any suggestions!

-- 
Regards,

David Funderburk
GlobalVision
864-569-0703

For Technical Support, please email gv-supp...@globalvision.net

GlobalVision is a communications company that provides services which
includes Internet, internal and external networks with over 25 years
experience. With our Zero Downtime strategies we help companies increase
up-time and decrease lost productivity and costs.

--
This message has been scanned by E.F.A. Project and is believed to be clean.

t-mobile help

[Jeremy Knapp]

Would someone from T-Mobile be willing to contact me offline about
some abuse issues we are having?

Any help would be greatly appreciated.

Thanks,

Jeremy