Re: [Nuke-users] NeatVideo GUI problem in Nuke 10.0v4

[Ben Woodhall]

Right.  That’s the bug then.  Keep an eye on 224955.

Thanks,  Ben

> On 17 Nov 2016, at 19:33, jean-luc <jlaz...@gmail.com> wrote:
> 
> Hi guys
> 
> Thanks for following up.
> 
> I do have Deadline on my machine so it’s likely to be the cause. 
> 
>> On 17/11/2016, at 23:58, Ben Woodhall <woodh...@thefoundry.co.uk 
>> <mailto:woodh...@thefoundry.co.uk>> wrote:
>> 
>> Thanks Abraham.  Yes, that bug is still open.  It could be the cause of the 
>> problem Jean-Luc had.
>> 
>> That bug was opened for multiple Nuke instances being spawned simultaneously 
>> by Deadline.  If this issue happens with a single instance of Nuke Studio, 
>> it’ll happen even more often.
>> 
>> Thanks again, Ben
>> 
>>> On 17 Nov 2016, at 10:42, Schneider, Abraham <aschnei...@arri.de 
>>> <mailto:aschnei...@arri.de>> wrote:
>>> 
>>> Hi there!
>>>  
>>> Just wanted to let you know there is a logged bug at The Foundry about the 
>>> corrupted OFX cache that I filed some time ago:
>>>  
>>> 224955
>>> Errors on opening several instances of Nuke with OFX plugins simultaneously
>>>  
>>> Maybe you’d like to refer to this bug at the official The Foundry support, 
>>> so it gets more importance and attention.
>>>  
>>> At the moment, whenever I install a new version of Nuke that touches the 
>>> ofxplugincache (like when you install a main version like 10.0 or so for 
>>> the first time), I run a single Nuke instance on each machine manually, so 
>>> the cache will be created correctly. After that Nuke runs fine on these 
>>> machines with multiple instances at the same time.
>>>  
>>> Abraham
>>>   <>
>>> 
>>> 
>>> Abraham Schneider
>>> Head of VFX pipeline / VFX Supervisor
>>> 
>>> 
>>> 
>>> ARRI Media GmbH
>>> Türkenstr. 89, 80799 München 
>>> Phone +49 89 3809-1096
>>> 
>>> EMail aschnei...@arri.de <mailto:aschnei...@arri.de>
>>> www.arrimedia.de <http://www.arrimedia.de/>
>>>  <http://www.facebook.com/arrimedia> Click here 
>>> <http://www.facebook.com/arrimedia> to visit us on Facebook!
>>> 
>>> Von: nuke-users-boun...@support.thefoundry.co.uk 
>>> <mailto:nuke-users-boun...@support.thefoundry.co.uk> 
>>> [mailto:nuke-users-boun...@support.thefoundry.co.uk 
>>> <mailto:nuke-users-boun...@support.thefoundry.co.uk>] Im Auftrag von Ben 
>>> Woodhall
>>> Gesendet: Donnerstag, 17. November 2016 11:31
>>> An: Nuke user discussion
>>> Betreff: Re: [Nuke-users] NeatVideo GUI problem in Nuke 10.0v4
>>>  
>>> Hi folks,
>>>  
>>> A bit late to this one I’m afraid but I have a couple of questions about 
>>> the ofxplugincache corruption.  
>>>  
>>> The ofxplugincache is updated on start up; Nuke checks for new plugins and 
>>> then caches information to make it faster to load the plugins in future.  
>>> If you start two copies of Nuke at the same time, it can corrupt this cache 
>>> (since there’s no locking to prevent two instances of Nuke writing to the 
>>> cache simultaneously).
>>>  
>>> Do you run multiple instances of Nuke at once?  Are you running Nuke of 
>>> Nuke Studio when the corruption occurs?  There may be issues with spawning 
>>> the background Nuke processes which render frames for Nuke Studio, if they 
>>> touch the ofxplugincache on start up.
>>>  
>>> Thanks,  Ben
>>>  
>>>  
>>> On 11 Nov 2016, at 20:11, jean-luc <jlaz...@gmail.com 
>>> <mailto:jlaz...@gmail.com>> wrote:
>>>  
>>> I found the problem, but unfortunately, not the solution.
>>>  
>>> It looks likes the ofxplugincache folder is getting corrupted, again.
>>> I have had that problem with all the furnace plugins before (which I have 
>>> completely stopped using because of that). Furnace was worse because it 
>>> would not even load the nodes from an old script and wouldn’t fire any 
>>> error message. So you’d think you’d be loading a functioning script (which 
>>> could be 5 min old) and keep working on it completely unaware that your 
>>> furnace nodes were missing.
>>>  
>>> anyway, the workaround is to delete the folder and it restart nuke. A new 
>>> folder will be created and the problem should disappear. It will probably 
>>> come back though

Re: [Nuke-users] NeatVideo GUI problem in Nuke 10.0v4

[jean-luc]

Hi guys

Thanks for following up.

I do have Deadline on my machine so it’s likely to be the cause. 

> On 17/11/2016, at 23:58, Ben Woodhall <woodh...@thefoundry.co.uk> wrote:
> 
> Thanks Abraham.  Yes, that bug is still open.  It could be the cause of the 
> problem Jean-Luc had.
> 
> That bug was opened for multiple Nuke instances being spawned simultaneously 
> by Deadline.  If this issue happens with a single instance of Nuke Studio, 
> it’ll happen even more often.
> 
> Thanks again, Ben
> 
>> On 17 Nov 2016, at 10:42, Schneider, Abraham <aschnei...@arri.de 
>> <mailto:aschnei...@arri.de>> wrote:
>> 
>> Hi there!
>>  
>> Just wanted to let you know there is a logged bug at The Foundry about the 
>> corrupted OFX cache that I filed some time ago:
>>  
>> 224955
>> Errors on opening several instances of Nuke with OFX plugins simultaneously
>>  
>> Maybe you’d like to refer to this bug at the official The Foundry support, 
>> so it gets more importance and attention.
>>  
>> At the moment, whenever I install a new version of Nuke that touches the 
>> ofxplugincache (like when you install a main version like 10.0 or so for the 
>> first time), I run a single Nuke instance on each machine manually, so the 
>> cache will be created correctly. After that Nuke runs fine on these machines 
>> with multiple instances at the same time.
>>  
>> Abraham
>>   <>
>> 
>> 
>> Abraham Schneider
>> Head of VFX pipeline / VFX Supervisor
>> 
>> 
>> 
>> ARRI Media GmbH
>> Türkenstr. 89, 80799 München 
>> Phone +49 89 3809-1096
>> 
>> EMail aschnei...@arri.de <mailto:aschnei...@arri.de>
>> www.arrimedia.de <http://www.arrimedia.de/>
>>  <http://www.facebook.com/arrimedia> Click here 
>> <http://www.facebook.com/arrimedia> to visit us on Facebook!
>> 
>> Von: nuke-users-boun...@support.thefoundry.co.uk 
>> <mailto:nuke-users-boun...@support.thefoundry.co.uk> 
>> [mailto:nuke-users-boun...@support.thefoundry.co.uk 
>> <mailto:nuke-users-boun...@support.thefoundry.co.uk>] Im Auftrag von Ben 
>> Woodhall
>> Gesendet: Donnerstag, 17. November 2016 11:31
>> An: Nuke user discussion
>> Betreff: Re: [Nuke-users] NeatVideo GUI problem in Nuke 10.0v4
>>  
>> Hi folks,
>>  
>> A bit late to this one I’m afraid but I have a couple of questions about the 
>> ofxplugincache corruption.  
>>  
>> The ofxplugincache is updated on start up; Nuke checks for new plugins and 
>> then caches information to make it faster to load the plugins in future.  If 
>> you start two copies of Nuke at the same time, it can corrupt this cache 
>> (since there’s no locking to prevent two instances of Nuke writing to the 
>> cache simultaneously).
>>  
>> Do you run multiple instances of Nuke at once?  Are you running Nuke of Nuke 
>> Studio when the corruption occurs?  There may be issues with spawning the 
>> background Nuke processes which render frames for Nuke Studio, if they touch 
>> the ofxplugincache on start up.
>>  
>> Thanks,  Ben
>>  
>>  
>> On 11 Nov 2016, at 20:11, jean-luc <jlaz...@gmail.com 
>> <mailto:jlaz...@gmail.com>> wrote:
>>  
>> I found the problem, but unfortunately, not the solution.
>>  
>> It looks likes the ofxplugincache folder is getting corrupted, again.
>> I have had that problem with all the furnace plugins before (which I have 
>> completely stopped using because of that). Furnace was worse because it 
>> would not even load the nodes from an old script and wouldn’t fire any error 
>> message. So you’d think you’d be loading a functioning script (which could 
>> be 5 min old) and keep working on it completely unaware that your furnace 
>> nodes were missing.
>>  
>> anyway, the workaround is to delete the folder and it restart nuke. A new 
>> folder will be created and the problem should disappear. It will probably 
>> come back though. The foundry has never been able to fix it. So to this day, 
>> their reply is to delete the ofxplugincache folder each time it happens
>>  
>>  
>> here are the instruction from the foundry:
>>  
>> The OFX cache directory is called "ofxplugincache" and is a subdirectory of
>> the Nuke temporary directory.  The files themselves are called
>> "ofxplugincache_{Nuke_version}-64.xml".
>> 
>> The default location for the Nuke temporary directory on OSX is
>> "/var/tmp/nuke-u{uid}", where {uid} is the userI

Re: [Nuke-users] NeatVideo GUI problem in Nuke 10.0v4

[Ben Woodhall]

Thanks Abraham.  Yes, that bug is still open.  It could be the cause of the 
problem Jean-Luc had.

That bug was opened for multiple Nuke instances being spawned simultaneously by 
Deadline.  If this issue happens with a single instance of Nuke Studio, it’ll 
happen even more often.

Thanks again, Ben

> On 17 Nov 2016, at 10:42, Schneider, Abraham <aschnei...@arri.de> wrote:
> 
> Hi there!
>  
> Just wanted to let you know there is a logged bug at The Foundry about the 
> corrupted OFX cache that I filed some time ago:
>  
> 224955
> Errors on opening several instances of Nuke with OFX plugins simultaneously
>  
> Maybe you’d like to refer to this bug at the official The Foundry support, so 
> it gets more importance and attention.
>  
> At the moment, whenever I install a new version of Nuke that touches the 
> ofxplugincache (like when you install a main version like 10.0 or so for the 
> first time), I run a single Nuke instance on each machine manually, so the 
> cache will be created correctly. After that Nuke runs fine on these machines 
> with multiple instances at the same time.
>  
> Abraham
>   <>
> 
> 
> Abraham Schneider
> Head of VFX pipeline / VFX Supervisor
> 
> 
> 
> ARRI Media GmbH
> Türkenstr. 89, 80799 München 
> Phone +49 89 3809-1096
> 
> EMail aschnei...@arri.de <mailto:aschnei...@arri.de>
> www.arrimedia.de <http://www.arrimedia.de/>
>  <http://www.facebook.com/arrimedia> Click here 
> <http://www.facebook.com/arrimedia> to visit us on Facebook!
> 
> Von: nuke-users-boun...@support.thefoundry.co.uk 
> <mailto:nuke-users-boun...@support.thefoundry.co.uk> 
> [mailto:nuke-users-boun...@support.thefoundry.co.uk 
> <mailto:nuke-users-boun...@support.thefoundry.co.uk>] Im Auftrag von Ben 
> Woodhall
> Gesendet: Donnerstag, 17. November 2016 11:31
> An: Nuke user discussion
> Betreff: Re: [Nuke-users] NeatVideo GUI problem in Nuke 10.0v4
>  
> Hi folks,
>  
> A bit late to this one I’m afraid but I have a couple of questions about the 
> ofxplugincache corruption.  
>  
> The ofxplugincache is updated on start up; Nuke checks for new plugins and 
> then caches information to make it faster to load the plugins in future.  If 
> you start two copies of Nuke at the same time, it can corrupt this cache 
> (since there’s no locking to prevent two instances of Nuke writing to the 
> cache simultaneously).
>  
> Do you run multiple instances of Nuke at once?  Are you running Nuke of Nuke 
> Studio when the corruption occurs?  There may be issues with spawning the 
> background Nuke processes which render frames for Nuke Studio, if they touch 
> the ofxplugincache on start up.
>  
> Thanks,  Ben
>  
>  
> On 11 Nov 2016, at 20:11, jean-luc <jlaz...@gmail.com 
> <mailto:jlaz...@gmail.com>> wrote:
>  
> I found the problem, but unfortunately, not the solution.
>  
> It looks likes the ofxplugincache folder is getting corrupted, again.
> I have had that problem with all the furnace plugins before (which I have 
> completely stopped using because of that). Furnace was worse because it would 
> not even load the nodes from an old script and wouldn’t fire any error 
> message. So you’d think you’d be loading a functioning script (which could be 
> 5 min old) and keep working on it completely unaware that your furnace nodes 
> were missing.
>  
> anyway, the workaround is to delete the folder and it restart nuke. A new 
> folder will be created and the problem should disappear. It will probably 
> come back though. The foundry has never been able to fix it. So to this day, 
> their reply is to delete the ofxplugincache folder each time it happens
>  
>  
> here are the instruction from the foundry:
>  
> The OFX cache directory is called "ofxplugincache" and is a subdirectory of
> the Nuke temporary directory.  The files themselves are called
> "ofxplugincache_{Nuke_version}-64.xml".
> 
> The default location for the Nuke temporary directory on OSX is
> "/var/tmp/nuke-u{uid}", where {uid} is the userId for your user account.  You
> can find out the exact path for your Nuke temp dir by opening Nuke, hitting x
> on your keyboard when the mouse is over the nodegraph and entering the
> following TCL command :
> 
> getenv NUKE_TEMP_DIR
> 
> Please try removing the OFX cache file by clearing the whole
> directory and let me know if this helps.  If the problem happens again then
> let us know so that we can investigate it further.
> 
> Kind Regards
> 
> Foundry Support
>  
>  
> On 12/11/2016, at 08:24, Simon Björk <bjork.si...@gmail.com 
> <mailto:bjork.si...@gmail.com>> wrote:
&g

AW: [Nuke-users] NeatVideo GUI problem in Nuke 10.0v4

[Schneider, Abraham]

Hi there!

Just wanted to let you know there is a logged bug at The Foundry about the 
corrupted OFX cache that I filed some time ago:

224955
Errors on opening several instances of Nuke with OFX plugins simultaneously

Maybe you’d like to refer to this bug at the official The Foundry support, so 
it gets more importance and attention.

At the moment, whenever I install a new version of Nuke that touches the 
ofxplugincache (like when you install a main version like 10.0 or so for the 
first time), I run a single Nuke instance on each machine manually, so the 
cache will be created correctly. After that Nuke runs fine on these machines 
with multiple instances at the same time.

Abraham

Von: nuke-users-boun...@support.thefoundry.co.uk 
[mailto:nuke-users-boun...@support.thefoundry.co.uk] Im Auftrag von Ben Woodhall
Gesendet: Donnerstag, 17. November 2016 11:31
An: Nuke user discussion
Betreff: Re: [Nuke-users] NeatVideo GUI problem in Nuke 10.0v4

Hi folks,

A bit late to this one I’m afraid but I have a couple of questions about the 
ofxplugincache corruption.

The ofxplugincache is updated on start up; Nuke checks for new plugins and then 
caches information to make it faster to load the plugins in future.  If you 
start two copies of Nuke at the same time, it can corrupt this cache (since 
there’s no locking to prevent two instances of Nuke writing to the cache 
simultaneously).

Do you run multiple instances of Nuke at once?  Are you running Nuke of Nuke 
Studio when the corruption occurs?  There may be issues with spawning the 
background Nuke processes which render frames for Nuke Studio, if they touch 
the ofxplugincache on start up.

Thanks,  Ben


On 11 Nov 2016, at 20:11, jean-luc 
<jlaz...@gmail.com<mailto:jlaz...@gmail.com>> wrote:

I found the problem, but unfortunately, not the solution.

It looks likes the ofxplugincache folder is getting corrupted, again.
I have had that problem with all the furnace plugins before (which I have 
completely stopped using because of that). Furnace was worse because it would 
not even load the nodes from an old script and wouldn’t fire any error message. 
So you’d think you’d be loading a functioning script (which could be 5 min old) 
and keep working on it completely unaware that your furnace nodes were missing.

anyway, the workaround is to delete the folder and it restart nuke. A new 
folder will be created and the problem should disappear. It will probably come 
back though. The foundry has never been able to fix it. So to this day, their 
reply is to delete the ofxplugincache folder each time it happens


here are the instruction from the foundry:

The OFX cache directory is called "ofxplugincache" and is a subdirectory of
the Nuke temporary directory.  The files themselves are called
"ofxplugincache_{Nuke_version}-64.xml".

The default location for the Nuke temporary directory on OSX is
"/var/tmp/nuke-u{uid}", where {uid} is the userId for your user account.  You
can find out the exact path for your Nuke temp dir by opening Nuke, hitting x
on your keyboard when the mouse is over the nodegraph and entering the
following TCL command :

getenv NUKE_TEMP_DIR

Please try removing the OFX cache file by clearing the whole
directory and let me know if this helps.  If the problem happens again then
let us know so that we can investigate it further.

Kind Regards

Foundry Support


On 12/11/2016, at 08:24, Simon Björk 
<bjork.si...@gmail.com<mailto:bjork.si...@gmail.com>> wrote:

Do you launch Nuke via the terminal or via the icon? We're having a similar 
issue with all 3rd party plugins, but only when launched from the terminal.

Do you get an error message?

Skickat från min iPhone

11 nov. 2016 kl. 19:10 skrev jean-luc 
<jlaz...@gmail.com<mailto:jlaz...@gmail.com>>:
Thanks for the suggestion.

It doesn’t fix it, the name is still missing

On 12/11/2016, at 01:55, severin mathiesen 
<seve...@gimpville.no<mailto:seve...@gimpville.no>> wrote:

What font is that? Doesn't look like that in my Nuke. Maybe change font in Nuke?

2016-11-10 21:49 GMT+01:00 jean-luc 
<jlaz...@gmail.com<mailto:jlaz...@gmail.com>>:
Hi There

Just wanted to ask if anyone has seen this before I call on support to help me 
out.

The NeatVideo plugin is losing it’s name in Nuke10.0v4 but works fine in 
earlier versions of Nuke… strange I know!
Here are a couple of screen to illustrate:

in nuke10.0v3 I see this:




in nuke10.0v4 I see this:



as far as I can tell it works in both version, but I can’t use the tab key to 
open it or search by name etc..

If I load a script with a previously added ReduceNoise node, it shows up with 
the name. It’s only happening when creating a new node, and I can’t tell when 
it started happening (I haven’t use it much lately)

Has anybody seen this behaviour?

It works fine in nuke9.0v8 too. It’s only for nuke10.0v4

___

Re: [Nuke-users] NeatVideo GUI problem in Nuke 10.0v4

[Jacek Skrobisz]

In my case I run NukeStudio only. 1 instance.

Regards

Jacenty 


> Hi folks,
> 
> A bit late to this one I’m afraid but I have a couple of questions about the 
> ofxplugincache corruption.  
> 
> The ofxplugincache is updated on start up; Nuke checks for new plugins and 
> then caches information to make it faster to load the plugins in future.  If 
> you start two copies of Nuke at the same time, it can corrupt this cache 
> (since there’s no locking to prevent two instances of Nuke writing to the 
> cache simultaneously).
> 
> Do you run multiple instances of Nuke at once?  Are you running Nuke of Nuke 
> Studio when the corruption occurs?  There may be issues with spawning the 
> background Nuke processes which render frames for Nuke Studio, if they touch 
> the ofxplugincache on start up.
> 
> Thanks,  Ben

___
Nuke-users mailing list
Nuke-users@support.thefoundry.co.uk, http://forums.thefoundry.co.uk/
http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users

Re: [Nuke-users] NeatVideo GUI problem in Nuke 10.0v4

[Ben Woodhall]

Hi folks,

A bit late to this one I’m afraid but I have a couple of questions about the 
ofxplugincache corruption.  

The ofxplugincache is updated on start up; Nuke checks for new plugins and then 
caches information to make it faster to load the plugins in future.  If you 
start two copies of Nuke at the same time, it can corrupt this cache (since 
there’s no locking to prevent two instances of Nuke writing to the cache 
simultaneously).

Do you run multiple instances of Nuke at once?  Are you running Nuke of Nuke 
Studio when the corruption occurs?  There may be issues with spawning the 
background Nuke processes which render frames for Nuke Studio, if they touch 
the ofxplugincache on start up.

Thanks,  Ben


> On 11 Nov 2016, at 20:11, jean-luc  wrote:
> 
> I found the problem, but unfortunately, not the solution.
> 
> It looks likes the ofxplugincache folder is getting corrupted, again.
> I have had that problem with all the furnace plugins before (which I have 
> completely stopped using because of that). Furnace was worse because it would 
> not even load the nodes from an old script and wouldn’t fire any error 
> message. So you’d think you’d be loading a functioning script (which could be 
> 5 min old) and keep working on it completely unaware that your furnace nodes 
> were missing.
> 
> anyway, the workaround is to delete the folder and it restart nuke. A new 
> folder will be created and the problem should disappear. It will probably 
> come back though. The foundry has never been able to fix it. So to this day, 
> their reply is to delete the ofxplugincache folder each time it happens
> 
> 
> here are the instruction from the foundry:
> 
> The OFX cache directory is called "ofxplugincache" and is a subdirectory of
> the Nuke temporary directory.  The files themselves are called
> "ofxplugincache_{Nuke_version}-64.xml".
> 
> The default location for the Nuke temporary directory on OSX is
> "/var/tmp/nuke-u{uid}", where {uid} is the userId for your user account.  You
> can find out the exact path for your Nuke temp dir by opening Nuke, hitting x
> on your keyboard when the mouse is over the nodegraph and entering the
> following TCL command :
> 
> getenv NUKE_TEMP_DIR
> 
> Please try removing the OFX cache file by clearing the whole
> directory and let me know if this helps.  If the problem happens again then
> let us know so that we can investigate it further.
> 
> Kind Regards
> 
> Foundry Support
> 
> 
>> On 12/11/2016, at 08:24, Simon Björk > > wrote:
>> 
>> Do you launch Nuke via the terminal or via the icon? We're having a similar 
>> issue with all 3rd party plugins, but only when launched from the terminal.
>> 
>> Do you get an error message?
>> 
>> Skickat från min iPhone
>> 
>> 11 nov. 2016 kl. 19:10 skrev jean-luc > >:
>> 
>>> Thanks for the suggestion.
>>> 
>>> It doesn’t fix it, the name is still missing
>>> 
 On 12/11/2016, at 01:55, severin mathiesen > wrote:
 
 What font is that? Doesn't look like that in my Nuke. Maybe change font in 
 Nuke?
 
 2016-11-10 21:49 GMT+01:00 jean-luc >:
 Hi There
 
 Just wanted to ask if anyone has seen this before I call on support to 
 help me out.
 
 The NeatVideo plugin is losing it’s name in Nuke10.0v4 but works fine in 
 earlier versions of Nuke… strange I know!
 Here are a couple of screen to illustrate:
 
 in nuke10.0v3 I see this:
 
 
 
 
 in nuke10.0v4 I see this:
 
 
 
 as far as I can tell it works in both version, but I can’t use the tab key 
 to open it or search by name etc.. 
 
 If I load a script with a previously added ReduceNoise node, it shows up 
 with the name. It’s only happening when creating a new node, and I can’t 
 tell when it started happening (I haven’t use it much lately) 
 
 Has anybody seen this behaviour? 
 
 It works fine in nuke9.0v8 too. It’s only for nuke10.0v4
 
 ___
 Nuke-users mailing list
 Nuke-users@support.thefoundry.co.uk 
 , 
 http://forums.thefoundry.co.uk/ 
 http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users 
 
 
 
 
 -- 
> Severin Mathiesen  | Compositor/3D Artist | Gimpville AS
> ---
> M: +47 97 75 42 57 | seve...@gimpville.no  
> 
>  | www.gimpville.no 
> 

Re: [Nuke-users] NeatVideo GUI problem in Nuke 10.0v4

[Jacek Skrobisz]

Hi.

I got that problem too. After removing /var/tmp/nuke... folder problem 
disappear, but not for long time.

Jacenty 



> Do you launch Nuke via the terminal or via the icon? We're having a similar 
> issue with all 3rd party plugins, but only when launched from the terminal.
> 
> Do you get an error message?
> 
> Skickat från min iPhone
> 
> 11 nov. 2016 kl. 19:10 skrev jean-luc  >:
> 
>> Thanks for the suggestion.
>> 
>> It doesn’t fix it, the name is still missing
>> 
>>> On 12/11/2016, at 01:55, severin mathiesen >> > wrote:
>>> 
>>> What font is that? Doesn't look like that in my Nuke. Maybe change font in 
>>> Nuke?
>>> 
>>> 2016-11-10 21:49 GMT+01:00 jean-luc >> >:
>>> Hi There
>>> 
>>> Just wanted to ask if anyone has seen this before I call on support to help 
>>> me out.
>>> 
>>> The NeatVideo plugin is losing it’s name in Nuke10.0v4 but works fine in 
>>> earlier versions of Nuke… strange I know!
>>> Here are a couple of screen to illustrate:
>>> 
>>> in nuke10.0v3 I see this:
>>> 
>>> 
>>> 
>>> 
>>> in nuke10.0v4 I see this:
>>> 
>>> 
>>> 
>>> as far as I can tell it works in both version, but I can’t use the tab key 
>>> to open it or search by name etc.. 
>>> 
>>> If I load a script with a previously added ReduceNoise node, it shows up 
>>> with the name. It’s only happening when creating a new node, and I can’t 
>>> tell when it started happening (I haven’t use it much lately) 
>>> 
>>> Has anybody seen this behaviour? 
>>> 
>>> It works fine in nuke9.0v8 too. It’s only for nuke10.0v4
>>> 
>>> ___
>>> Nuke-users mailing list
>>> Nuke-users@support.thefoundry.co.uk 
>>> , 
>>> http://forums.thefoundry.co.uk/ 
>>> http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users 
>>> 
>>> 
>>> 
>>> 
>>> -- 
 Severin Mathiesen  | Compositor/3D Artist | Gimpville AS
 ---
 M: +47 97 75 42 57 | seve...@gimpville.no  
 
  | www.gimpville.no 
 ---
 Øvre Slottsgate 17 | 0157 | Oslo | Norway
>>> ___
>>> Nuke-users mailing list
>>> Nuke-users@support.thefoundry.co.uk 
>>> , 
>>> http://forums.thefoundry.co.uk/ 
>>> http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users 
>>> 
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Re: [Nuke-users] NeatVideo GUI problem in Nuke 10.0v4

[jean-luc]

I found the problem, but unfortunately, not the solution.

It looks likes the ofxplugincache folder is getting corrupted, again.
I have had that problem with all the furnace plugins before (which I have 
completely stopped using because of that). Furnace was worse because it would 
not even load the nodes from an old script and wouldn’t fire any error message. 
So you’d think you’d be loading a functioning script (which could be 5 min old) 
and keep working on it completely unaware that your furnace nodes were missing.

anyway, the workaround is to delete the folder and it restart nuke. A new 
folder will be created and the problem should disappear. It will probably come 
back though. The foundry has never been able to fix it. So to this day, their 
reply is to delete the ofxplugincache folder each time it happens


here are the instruction from the foundry:

The OFX cache directory is called "ofxplugincache" and is a subdirectory of
the Nuke temporary directory.  The files themselves are called
"ofxplugincache_{Nuke_version}-64.xml".

The default location for the Nuke temporary directory on OSX is
"/var/tmp/nuke-u{uid}", where {uid} is the userId for your user account.  You
can find out the exact path for your Nuke temp dir by opening Nuke, hitting x
on your keyboard when the mouse is over the nodegraph and entering the
following TCL command :

getenv NUKE_TEMP_DIR

Please try removing the OFX cache file by clearing the whole
directory and let me know if this helps.  If the problem happens again then
let us know so that we can investigate it further.

Kind Regards

Foundry Support


> On 12/11/2016, at 08:24, Simon Björk  wrote:
> 
> Do you launch Nuke via the terminal or via the icon? We're having a similar 
> issue with all 3rd party plugins, but only when launched from the terminal.
> 
> Do you get an error message?
> 
> Skickat från min iPhone
> 
> 11 nov. 2016 kl. 19:10 skrev jean-luc  >:
> 
>> Thanks for the suggestion.
>> 
>> It doesn’t fix it, the name is still missing
>> 
>>> On 12/11/2016, at 01:55, severin mathiesen >> > wrote:
>>> 
>>> What font is that? Doesn't look like that in my Nuke. Maybe change font in 
>>> Nuke?
>>> 
>>> 2016-11-10 21:49 GMT+01:00 jean-luc >> >:
>>> Hi There
>>> 
>>> Just wanted to ask if anyone has seen this before I call on support to help 
>>> me out.
>>> 
>>> The NeatVideo plugin is losing it’s name in Nuke10.0v4 but works fine in 
>>> earlier versions of Nuke… strange I know!
>>> Here are a couple of screen to illustrate:
>>> 
>>> in nuke10.0v3 I see this:
>>> 
>>> 
>>> 
>>> 
>>> in nuke10.0v4 I see this:
>>> 
>>> 
>>> 
>>> as far as I can tell it works in both version, but I can’t use the tab key 
>>> to open it or search by name etc.. 
>>> 
>>> If I load a script with a previously added ReduceNoise node, it shows up 
>>> with the name. It’s only happening when creating a new node, and I can’t 
>>> tell when it started happening (I haven’t use it much lately) 
>>> 
>>> Has anybody seen this behaviour? 
>>> 
>>> It works fine in nuke9.0v8 too. It’s only for nuke10.0v4
>>> 
>>> ___
>>> Nuke-users mailing list
>>> Nuke-users@support.thefoundry.co.uk 
>>> , 
>>> http://forums.thefoundry.co.uk/ 
>>> http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users 
>>> 
>>> 
>>> 
>>> 
>>> -- 
 Severin Mathiesen  | Compositor/3D Artist | Gimpville AS
 ---
 M: +47 97 75 42 57 | seve...@gimpville.no  
 
  | www.gimpville.no 
 ---
 Øvre Slottsgate 17 | 0157 | Oslo | Norway
>>> ___
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>>> Nuke-users@support.thefoundry.co.uk 
>>> , 
>>> http://forums.thefoundry.co.uk/ 
>>> http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users 
>>> 
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>> , 
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Re: [Nuke-users] NeatVideo GUI problem in Nuke 10.0v4

[Simon Björk]

Do you launch Nuke via the terminal or via the icon? We're having a similar 
issue with all 3rd party plugins, but only when launched from the terminal.

Do you get an error message?

Skickat från min iPhone

> 11 nov. 2016 kl. 19:10 skrev jean-luc :
> 
> Thanks for the suggestion.
> 
> It doesn’t fix it, the name is still missing
> 
>> On 12/11/2016, at 01:55, severin mathiesen  wrote:
>> 
>> What font is that? Doesn't look like that in my Nuke. Maybe change font in 
>> Nuke?
>> 
>> 2016-11-10 21:49 GMT+01:00 jean-luc :
>>> Hi There
>>> 
>>> Just wanted to ask if anyone has seen this before I call on support to help 
>>> me out.
>>> 
>>> The NeatVideo plugin is losing it’s name in Nuke10.0v4 but works fine in 
>>> earlier versions of Nuke… strange I know!
>>> Here are a couple of screen to illustrate:
>>> 
>>> in nuke10.0v3 I see this:
>>> 
>>> 
>>> 
>>> 
>>> in nuke10.0v4 I see this:
>>> 
>>> 
>>> 
>>> as far as I can tell it works in both version, but I can’t use the tab key 
>>> to open it or search by name etc.. 
>>> 
>>> If I load a script with a previously added ReduceNoise node, it shows up 
>>> with the name. It’s only happening when creating a new node, and I can’t 
>>> tell when it started happening (I haven’t use it much lately) 
>>> 
>>> Has anybody seen this behaviour? 
>>> 
>>> It works fine in nuke9.0v8 too. It’s only for nuke10.0v4
>>> 
>>> ___
>>> Nuke-users mailing list
>>> Nuke-users@support.thefoundry.co.uk, http://forums.thefoundry.co.uk/
>>> http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users
>> 
>> 
>> 
>> -- 
>>> Severin Mathiesen  | Compositor/3D Artist | Gimpville AS
>>> ---
>>> M: +47 97 75 42 57 | seve...@gimpville.no  | www.gimpville.no
>>> ---
>>> Øvre Slottsgate 17 | 0157 | Oslo | Norway
>> ___
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>> http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users
> 
> ___
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Re: [Nuke-users] NeatVideo GUI problem in Nuke 10.0v4

[jean-luc]

Thanks for the suggestion.

It doesn’t fix it, the name is still missing

> On 12/11/2016, at 01:55, severin mathiesen  wrote:
> 
> What font is that? Doesn't look like that in my Nuke. Maybe change font in 
> Nuke?
> 
> 2016-11-10 21:49 GMT+01:00 jean-luc  >:
> Hi There
> 
> Just wanted to ask if anyone has seen this before I call on support to help 
> me out.
> 
> The NeatVideo plugin is losing it’s name in Nuke10.0v4 but works fine in 
> earlier versions of Nuke… strange I know!
> Here are a couple of screen to illustrate:
> 
> in nuke10.0v3 I see this:
> 
> 
> 
> 
> in nuke10.0v4 I see this:
> 
> 
> 
> as far as I can tell it works in both version, but I can’t use the tab key to 
> open it or search by name etc.. 
> 
> If I load a script with a previously added ReduceNoise node, it shows up with 
> the name. It’s only happening when creating a new node, and I can’t tell when 
> it started happening (I haven’t use it much lately) 
> 
> Has anybody seen this behaviour? 
> 
> It works fine in nuke9.0v8 too. It’s only for nuke10.0v4
> 
> ___
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> Nuke-users@support.thefoundry.co.uk 
> , http://forums.thefoundry.co.uk/ 
> 
> http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users 
> 
> 
> 
> 
> -- 
>> Severin Mathiesen  | Compositor/3D Artist | Gimpville AS
>> ---
>> M: +47 97 75 42 57 | seve...@gimpville.no  
>> 
>>  | www.gimpville.no 
>> ---
>> Øvre Slottsgate 17 | 0157 | Oslo | Norway
> ___
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> http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users

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Re: [Nuke-users] NeatVideo GUI problem in Nuke 10.0v4

[severin mathiesen]

What font is that? Doesn't look like that in my Nuke. Maybe change font in
Nuke?

2016-11-10 21:49 GMT+01:00 jean-luc :

> Hi There
>
> Just wanted to ask if anyone has seen this before I call on support to
> help me out.
>
> The NeatVideo plugin is losing it’s name in Nuke10.0v4 but works fine in
> earlier versions of Nuke… strange I know!
> Here are a couple of screen to illustrate:
>
> in nuke10.0v3 I see this:
>
>
>
> in nuke10.0v4 I see this:
>
>
> as far as I can tell it works in both version, but I can’t use the tab key
> to open it or search by name etc..
>
> If I load a script with a previously added ReduceNoise node, it shows up
> with the name. It’s only happening when creating a new node, and I can’t
> tell when it started happening (I haven’t use it much lately)
>
> Has anybody seen this behaviour?
>
> It works fine in nuke9.0v8 too. It’s only for nuke10.0v4
>
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> http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users
>



-- 

*Severin Mathiesen*  | Compositor/3D Artist | Gimpville AS
---
M: +47 97 75 42 57 | seve...@gimpville.no

 | www.gimpville.no
---
Øvre Slottsgate 17 | 0157 | Oslo | Norway
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[Nuke-users] NeatVideo GUI problem in Nuke 10.0v4

[jean-luc]

Hi There

Just wanted to ask if anyone has seen this before I call on support to help me 
out.

The NeatVideo plugin is losing it’s name in Nuke10.0v4 but works fine in 
earlier versions of Nuke… strange I know!
Here are a couple of screen to illustrate:

in nuke10.0v3 I see this:




in nuke10.0v4 I see this:



as far as I can tell it works in both version, but I can’t use the tab key to 
open it or search by name etc.. 

If I load a script with a previously added ReduceNoise node, it shows up with 
the name. It’s only happening when creating a new node, and I can’t tell when 
it started happening (I haven’t use it much lately) 

Has anybody seen this behaviour? 

It works fine in nuke9.0v8 too. It’s only for nuke10.0v4___
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