[okular] [Bug 393459] text in file not shown in viewer

[Erik Quaeghebeur]

https://bugs.kde.org/show_bug.cgi?id=393459

Erik Quaeghebeur  changed:

   What|Removed |Added

 Resolution|WAITINGFORINFO  |WORKSFORME
 Status|NEEDSINFO   |RESOLVED

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[okular] [Bug 393459] text in file not shown in viewer

[Justin Zobel]

https://bugs.kde.org/show_bug.cgi?id=393459

Justin Zobel  changed:

   What|Removed |Added

 Resolution|--- |WAITINGFORINFO
 Status|REPORTED|NEEDSINFO

--- Comment #16 from Justin Zobel  ---
Thank you for reporting this issue in KDE software. As it has been a while
since this issue was reported, can we please ask you to see if you can
reproduce the issue with a recent software version?

If you can reproduce the issue, please change the status to "REPORTED" when
replying. Thank you!

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[okular] [Bug 393459] text in file not shown in viewer

[Erik Quaeghebeur]

https://bugs.kde.org/show_bug.cgi?id=393459

Erik Quaeghebeur  changed:

   What|Removed |Added

 Status|NEEDSINFO   |REPORTED
 Resolution|WAITINGFORINFO  |---

--- Comment #15 from Erik Quaeghebeur  ---
I need further assistance in testing the proposed fontconfig-related
modifications.

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[okular] [Bug 393459] text in file not shown in viewer

[Andrew Crouthamel]

https://bugs.kde.org/show_bug.cgi?id=393459

Andrew Crouthamel  changed:

   What|Removed |Added

   Keywords||triaged

--- Comment #14 from Andrew Crouthamel  ---
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days.
Please provide the requested information as soon as possible and set the bug
status as REPORTED. Due to regular bug tracker maintenance, if the bug is still
in NEEDSINFO status with no change in 30 days, the bug will be closed as
RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki
located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug
status as REPORTED so that the KDE team knows that the bug is ready to be
confirmed.

Thank you for helping us make KDE software even better for everyone!

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[okular] [Bug 393459] text in file not shown in viewer

[Erik Quaeghebeur]

https://bugs.kde.org/show_bug.cgi?id=393459

--- Comment #13 from Erik Quaeghebeur  ---
(In reply to Christoph Feck from comment #12)
> […], but did you check if file
> '/usr/share/fonts/liberation-fonts/LiberationSans-Regular.ttf' exists?
Yes, and it does exist.

Also, I think that font is not the problem, as per my comment 11.

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[okular] [Bug 393459] text in file not shown in viewer

[Christoph Feck]

https://bugs.kde.org/show_bug.cgi?id=393459

--- Comment #12 from Christoph Feck  ---
Maybe it's too obvious, but did you check if file
'/usr/share/fonts/liberation-fonts/LiberationSans-Regular.ttf' exists? On my
system, fonts are in '/usr/share/fonts/truetype/', but the actual font
directories might be distribution-specific.

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[okular] [Bug 393459] text in file not shown in viewer

[Erik Quaeghebeur]

https://bugs.kde.org/show_bug.cgi?id=393459

--- Comment #11 from Erik Quaeghebeur  ---
(In reply to Albert Astals Cid from comment #6)
> You probably have a wrong Helvetica font substitution configured on your
> system, […]
When I open the file in inkscape, it appears that the text that is missing for
me uses Arial and so the embedded font should be used, I would think.

(In reply to Albert Astals Cid from comment #8)
> it works for with with Nimbus provided by gsfonts, give it a try and make
> sure you tweak your fontconfig
I can't seem to get my fontconfig to choose Nimbus, even though it is
installed. But perhaps that is another issue. I did manage to get TeX Gyre and
Linux Libertine instead of Liberation Sans as replacements for Helvetica, but
neither gave a difference, possibly because the Helvetica substitution is not
the problem here.

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[okular] [Bug 393459] text in file not shown in viewer

[Erik Quaeghebeur]

https://bugs.kde.org/show_bug.cgi?id=393459

--- Comment #10 from Erik Quaeghebeur  ---
(In reply to Christoph Feck from comment #9)
> Erik, did comment #8 help to resolve the issue?
I have not managed to try it out. My initial attempts stranded because I do not
know how to get Nimbus to be selected for substitution. I inquired on the
Gentoo forums, but did not get a response that helped me understand what I
needed to do. Currently, I do not have the time to try further.

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[okular] [Bug 393459] text in file not shown in viewer

[Christoph Feck]

https://bugs.kde.org/show_bug.cgi?id=393459

--- Comment #9 from Christoph Feck  ---
Erik, did comment #8 help to resolve the issue?

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[okular] [Bug 393459] text in file not shown in viewer

[Albert Astals Cid]

https://bugs.kde.org/show_bug.cgi?id=393459

--- Comment #8 from Albert Astals Cid  ---
it works for with with Nimbus provided by gsfonts, give it a try and make sure
you tweak your fontconfig

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[okular] [Bug 393459] text in file not shown in viewer

[Erik Quaeghebeur]

https://bugs.kde.org/show_bug.cgi?id=393459

--- Comment #7 from Erik Quaeghebeur  ---
Created attachment 112245
  --> https://bugs.kde.org/attachment.cgi?id=112245=edit
screenshot of file fonts in viewer

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[okular] [Bug 393459] text in file not shown in viewer

[Albert Astals Cid]

https://bugs.kde.org/show_bug.cgi?id=393459

--- Comment #6 from Albert Astals Cid  ---
You probably have a wrong Helvetica font substitution configured on your
system, please attach a screenshot of Files->Properties->Fonts

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[okular] [Bug 393459] text in file not shown in viewer

[Erik Quaeghebeur]

https://bugs.kde.org/show_bug.cgi?id=393459

--- Comment #5 from Erik Quaeghebeur  ---
Created attachment 112229
  --> https://bugs.kde.org/attachment.cgi?id=112229=edit
screenshot of file in viewer with (invisible) text selected

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[okular] [Bug 393459] text in file not shown in viewer

[Erik Quaeghebeur]

https://bugs.kde.org/show_bug.cgi?id=393459

--- Comment #4 from Erik Quaeghebeur  ---
Created attachment 112228
  --> https://bugs.kde.org/attachment.cgi?id=112228=edit
screenshot of file in viewer

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[okular] [Bug 393459] text in file not shown in viewer

[Albert Astals Cid]

https://bugs.kde.org/show_bug.cgi?id=393459

--- Comment #3 from Albert Astals Cid  ---
that is very strange, we'll need the file (though that doesn't mean we're going
to work on a fix now or in the future, but without no file, that's a definite
no, so let's have the file)

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[okular] [Bug 393459] text in file not shown in viewer

[Erik Quaeghebeur]

https://bugs.kde.org/show_bug.cgi?id=393459

--- Comment #2 from Erik Quaeghebeur  ---
(In reply to Albert Astals Cid from comment #1)
> Does pdftoppm have the same behaviour of not showing the text?
No, the ppm file do show the text.

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[okular] [Bug 393459] text in file not shown in viewer

[Albert Astals Cid]

https://bugs.kde.org/show_bug.cgi?id=393459

Albert Astals Cid  changed:

   What|Removed |Added

 CC||aa...@kde.org
 Resolution|--- |WAITINGFORINFO
 Status|UNCONFIRMED |NEEDSINFO

--- Comment #1 from Albert Astals Cid  ---
Does pdftoppm have the same behaviour of not showing the text? If so it's
defenitely not a bug in okular but may be a bug in poppler.

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