RE: [OPEN-ILS-DEV] EG client login error

2008-04-30 Thread Dan Wells 
Hello Tom,

It looks like ejabberd is at least returning errors (code 503 - cancel), so 
perhaps it is running ok, but not authenticating properly.  Try re-registering 
your ejabberd users:

sudo ejabberdctl unregister router epworth-eg 
sudo ejabberdctl unregister evergreen epworth-eg 

sudo ejabberdctl register router epworth-eg your_password_goes_here
sudo ejabberdctl register evergreen epworth-eg your_password_goes_here

Restart everything and try again.  It would also be interesting to see if the 
settings_tester.pl script connects to ejabberd successfully.

DW

 Tom Patterson [EMAIL PROTECTED] 4/30/2008 8:43 AM 
Dan,
I followed the directions below but still got error messages when doing the 
finalize step. The logs are attached.

Thanks for the help.

Tom Patterson

From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED] 
Sent: Tuesday, April 29, 2008 4:42 PM
To: open-ils-dev@list.georgialibraries.org 
Subject: RE: [OPEN-ILS-DEV] EG client login error

Hello Tom,

Your router log looks fine for what little is in there.  John's advice to run 
the settings_tester.pl is always a good thing to try, though make sure you set 
your PERL5LIB for the shell before you run it ( export 
PERL5LIB=/openils/lib/perl5 ) since the Ubuntu wiki page doesn't alter any 
.bashrc files.

It sounds like you have been careful in checking your settings, though, so I 
would recommend just trying to stop and start the whole stack again and seeing 
what happens.  First:

sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a 
stop_all

After the machine comes to rest, run:

ps ax | grep OpenSRF

and kill any lingering processes listed there which sometimes get stuck for a 
bit.

After that, I would recommend deleting or moving aside all the current log 
files, then restarting the system one step at a time:

sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a 
start_router
sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a 
start_perl
sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a 
start_c
sudo /etc/init.d/apache2 restart

After that, try the OPAC finalize step ( sudo -u opensrf ./autogen.sh 
/openils/conf/opensrf_core.xml ), and if that works, try to logging in using 
srfsh:

/openils/bin/srfsh
srfsh% login admin open-ils


If any of the above doesn't work, tar up your fresh log directory and send it 
along.

Thanks,
DW


 Tom Patterson [EMAIL PROTECTED] 4/29/2008 8:30 AM 
Dan,

I have checked the settings in the opensrf_core.xml file and the opensrf.xml 
file and as far as I can see they are set correctly. When starting the router 
there were no errors. Here is the log output after executing the commands below 
and trying to use client:

router 2008-04-28 17:04:05 [INFO:12410:osrf_router_main.c:83:] Router adding 
trusted server: epworth-eg
router 2008-04-28 17:04:05 [INFO:12410:osrf_router_main.c:86:] Router adding 
trusted client: epworth-eg
router 2008-04-29 07:33:51 [WARN:12411:osrf_router_main.c:10:] Received signal 
[2], cleaning up...
router 2008-04-29 07:33:51 [WARN:12411:osrf_router.c:64:] Top level select call 
failed with errno 4
router 2008-04-29 07:34:00 [INFO:15935:osrf_router_main.c:70:] Router 
connecting as: server: epworth-eg port: 5222 user: router resource: router
router 2008-04-29 07:34:00 [INFO:15935:osrf_router_main.c:83:] Router adding 
trusted server: epworth-eg
router 2008-04-29 07:34:00 [INFO:15935:osrf_router_main.c:86:] Router adding 
trusted client: epworth-eg

Thanks,
Tom Patterson

From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED] 
Sent: Monday, April 28, 2008 4:02 PM
To: open-ils-dev@list.georgialibraries.org 
Subject: RE: [OPEN-ILS-DEV] EG client login error

Tom,

Double check your opensrf_core.xml file and make sure your passwords are all 
set properly.  After that, try:

sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a 
stop_router

then:

sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a 
start_router

Let us know if the router starts without error, and also if you get any ERR or 
WARN lines in the router.log file.

DW

RE: [OPEN-ILS-DEV] EG client login error

2008-04-29 Thread Tom Patterson 
Dan,

I have checked the settings in the opensrf_core.xml file and the opensrf.xml 
file and as far as I can see they are set correctly. When starting the router 
there were no errors. Here is the log output after executing the commands below 
and trying to use client:

router 2008-04-28 17:04:05 [INFO:12410:osrf_router_main.c:83:] Router adding 
trusted server: epworth-eg
router 2008-04-28 17:04:05 [INFO:12410:osrf_router_main.c:86:] Router adding 
trusted client: epworth-eg
router 2008-04-29 07:33:51 [WARN:12411:osrf_router_main.c:10:] Received signal 
[2], cleaning up...
router 2008-04-29 07:33:51 [WARN:12411:osrf_router.c:64:] Top level select call 
failed with errno 4
router 2008-04-29 07:34:00 [INFO:15935:osrf_router_main.c:70:] Router 
connecting as: server: epworth-eg port: 5222 user: router resource: router
router 2008-04-29 07:34:00 [INFO:15935:osrf_router_main.c:83:] Router adding 
trusted server: epworth-eg
router 2008-04-29 07:34:00 [INFO:15935:osrf_router_main.c:86:] Router adding 
trusted client: epworth-eg

Thanks,
Tom Patterson

From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED]
Sent: Monday, April 28, 2008 4:02 PM
To: open-ils-dev@list.georgialibraries.org
Subject: RE: [OPEN-ILS-DEV] EG client login error

Tom,

Double check your opensrf_core.xml file and make sure your passwords are all 
set properly.  After that, try:

sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a 
stop_router

then:

sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a 
start_router

Let us know if the router starts without error, and also if you get any ERR or 
WARN lines in the router.log file.

DW

 Tom Patterson [EMAIL PROTECTED] 4/28/2008 2:28 PM 
Dan,

I was wrong:

Here is the output:

 * ! EXCEPTION ! *
TYPE: OpenSRF::EX::Session
Mess: Session Error
Mess: [EMAIL PROTECTED]/opensrf.settings IS NOT CONNECTED TO THE NETWORK!!!
Loc.: 103 OpenSRF::Utils::SettingsClient
Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
Time: Mon Apr 28 14:28:07 2008
Updating web_fieldmapper
  * ! EXCEPTION ! *
TYPE: OpenSRF::EX::Session
Mess: Session Error
Mess: [EMAIL PROTECTED]/opensrf.settings IS NOT CONNECTED TO THE NETWORK!!!
Loc.: 103 OpenSRF::Utils::SettingsClient
Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
Time: Mon Apr 28 14:28:08 2008
Updating OrgTree
  * ! EXCEPTION ! *
TYPE: OpenSRF::EX::Session
Mess: Session Error
Mess: [EMAIL PROTECTED]/opensrf.settings IS NOT CONNECTED TO THE NETWORK!!!
Loc.: 103 OpenSRF::Utils::SettingsClient
Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
Time: Mon Apr 28 14:28:09 2008
Updating OrgTree HTML
  * ! EXCEPTION ! *
TYPE: OpenSRF::EX::Session
Mess: Session Error
Mess: [EMAIL PROTECTED]/opensrf.settings IS NOT CONNECTED TO THE NETWORK!!!
Loc.: 103 OpenSRF::Utils::SettingsClient
Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
Time: Mon Apr 28 14:28:09 2008
Done

Tom Patterson

From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED]
Sent: Monday, April 28, 2008 1:41 PM
To: open-ils-dev@list.georgialibraries.org
Subject: RE: [OPEN-ILS-DEV] EG client login error

Tom,

Two questions:

1) Were you able to successfully do Step 27 from the Ubuntu install wiki, 
Finalize the OPAC, without any errors?

2) What is the output from sudo ejabberdctl status?

Thanks,
DW

 Tom Patterson [EMAIL PROTECTED] 4/28/2008 8:59 AM 
Dan,

Thanks again for the help. My configuration is the same as you listed here. I 
must have some other configuration not right so I plan to go back through the 
instructions and make sure I don't have a typo.

Thanks again.

Tom Patterson


From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED]
Sent: Friday, April 25, 2008 1:39 PM
To: open-ils-dev@list.georgialibraries.org
Subject: RE: [OPEN-ILS-DEV] EG client login error

Hello Tom,

This could be the problem if you were a bit overzealous in your conf file 
editing.  On Ubuntu, localhost resolves to 127.0.0.1 while your machine name 
resolves locally to 127.0.1.1.  Because of this and the default listening 
configuration for memcached, it is best to leave the cache section of 
opensrf.xml as follows:

cache
!-- memcache servers --
global
servers
serverlocalhost:11211/server
/servers
max_cache_time86400/max_cache_time
/global
/cache

If you have substituted 127.0.1.1 or your FQDN where it says 'localhost:11211' 
above, try changing it back to localhost, then restarting OpenSRF/Evergreen.  
Your memcached process looks fine as it is, but I suppose you could instead 
tell memcached to listen on 127.0.1.1 or your real IP address, as applicable.  
You can do that by starting it with the proper -l argument, as shown

RE: [OPEN-ILS-DEV] EG client login error

2008-04-29 Thread Dan Wells 
Hello Tom,

Your router log looks fine for what little is in there.  John's advice to run 
the settings_tester.pl is always a good thing to try, though make sure you set 
your PERL5LIB for the shell before you run it ( export 
PERL5LIB=/openils/lib/perl5 ) since the Ubuntu wiki page doesn't alter any 
.bashrc files.

It sounds like you have been careful in checking your settings, though, so I 
would recommend just trying to stop and start the whole stack again and seeing 
what happens.  First:

sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a 
stop_all

After the machine comes to rest, run:

ps ax | grep OpenSRF

and kill any lingering processes listed there which sometimes get stuck for a 
bit.

After that, I would recommend deleting or moving aside all the current log 
files, then restarting the system one step at a time:

sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a 
start_router
sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a 
start_perl
sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a 
start_c
sudo /etc/init.d/apache2 restart

After that, try the OPAC finalize step ( sudo -u opensrf ./autogen.sh 
/openils/conf/opensrf_core.xml ), and if that works, try to logging in using 
srfsh:

/openils/bin/srfsh
srfsh% login admin open-ils


If any of the above doesn't work, tar up your fresh log directory and send it 
along.

Thanks,
DW


 Tom Patterson [EMAIL PROTECTED] 4/29/2008 8:30 AM 
Dan,

I have checked the settings in the opensrf_core.xml file and the opensrf.xml 
file and as far as I can see they are set correctly. When starting the router 
there were no errors. Here is the log output after executing the commands below 
and trying to use client:

router 2008-04-28 17:04:05 [INFO:12410:osrf_router_main.c:83:] Router adding 
trusted server: epworth-eg
router 2008-04-28 17:04:05 [INFO:12410:osrf_router_main.c:86:] Router adding 
trusted client: epworth-eg
router 2008-04-29 07:33:51 [WARN:12411:osrf_router_main.c:10:] Received signal 
[2], cleaning up...
router 2008-04-29 07:33:51 [WARN:12411:osrf_router.c:64:] Top level select call 
failed with errno 4
router 2008-04-29 07:34:00 [INFO:15935:osrf_router_main.c:70:] Router 
connecting as: server: epworth-eg port: 5222 user: router resource: router
router 2008-04-29 07:34:00 [INFO:15935:osrf_router_main.c:83:] Router adding 
trusted server: epworth-eg
router 2008-04-29 07:34:00 [INFO:15935:osrf_router_main.c:86:] Router adding 
trusted client: epworth-eg

Thanks,
Tom Patterson

From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED] 
Sent: Monday, April 28, 2008 4:02 PM
To: open-ils-dev@list.georgialibraries.org 
Subject: RE: [OPEN-ILS-DEV] EG client login error

Tom,

Double check your opensrf_core.xml file and make sure your passwords are all 
set properly.  After that, try:

sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a 
stop_router

then:

sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a 
start_router

Let us know if the router starts without error, and also if you get any ERR or 
WARN lines in the router.log file.

DW

RE: [OPEN-ILS-DEV] EG client login error

2008-04-28 Thread Tom Patterson 
Dan,

Thanks again for the help. My configuration is the same as you listed here. I 
must have some other configuration not right so I plan to go back through the 
instructions and make sure I don't have a typo.

Thanks again.

Tom Patterson


From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED]
Sent: Friday, April 25, 2008 1:39 PM
To: open-ils-dev@list.georgialibraries.org
Subject: RE: [OPEN-ILS-DEV] EG client login error

Hello Tom,

This could be the problem if you were a bit overzealous in your conf file 
editing.  On Ubuntu, localhost resolves to 127.0.0.1 while your machine name 
resolves locally to 127.0.1.1.  Because of this and the default listening 
configuration for memcached, it is best to leave the cache section of 
opensrf.xml as follows:

cache
!-- memcache servers --
global
servers
serverlocalhost:11211/server
/servers
max_cache_time86400/max_cache_time
/global
/cache

If you have substituted 127.0.1.1 or your FQDN where it says 'localhost:11211' 
above, try changing it back to localhost, then restarting OpenSRF/Evergreen.  
Your memcached process looks fine as it is, but I suppose you could instead 
tell memcached to listen on 127.0.1.1 or your real IP address, as applicable.  
You can do that by starting it with the proper -l argument, as shown in your 
process list.

DW


 Tom Patterson [EMAIL PROTECTED] 4/25/2008 12:11 PM 
Dan,

Thanks. Output from the ps ax  command gives the following:

5313 ?S  0:00 /usr/bin/memcached -m 64 -p 11211 -u nobody -l 
127.0.0.1

also checked the netstat command and shows localhost:11211 listen.

Question: On step 18 and 22 following the Ubuntu doc's, I set the 127.0.1.1 as 
the localhost. Does this make a difference on where memcache is listening?

Tom Patterson

From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED]
Sent: Friday, April 25, 2008 11:11 AM
To: open-ils-dev@list.georgialibraries.org
Subject: Re: [OPEN-ILS-DEV] EG client login error

Hello Tom,

I think a bug may have cropped up in the Ubuntu install instructions.  I cannot 
be sure if this has changed, but it seems that memcached does not start up 
automatically when first installed.  It should start on the next system boot, 
but short of that, you can start it most simply as follows:

sudo memcached -d

You can check if it is already running or not with:

ps ax | grep memcached

and

netstat -l | grep 11211

to make sure it is on the right port.

Let us know if that helps,
DW


 Tom Patterson [EMAIL PROTECTED] 4/25/2008 9:27 AM 
Hi,
On a new install of Evergreen 1.2.1.4, following the server installation guide 
for Ubuntu 7.10, I am at the point of trying to login to the staff client (on 
same machine as server). The connection is made to the server without problem, 
however, while trying to authenticate, I get an error message (see attached)

method=open-ils.auth.authentication.init
params=[admin]
THROWN:
null
STATUS: 

I am using the default admin login with default password. Having read through 
the most recent postings, I could not find a solution for this. Any guidance 
would be appreciated.

Tom Patterson

Re: [OPEN-ILS-DEV] EG client login error

2008-04-28 Thread Dan Scott 
2008/4/28 Tom Patterson [EMAIL PROTECTED]:
 Dan,

  Thanks again for the help. My configuration is the same as you listed here. 
 I must have some other configuration not right so I plan to go back through 
 the instructions and make sure I don't have a typo.

Tom:

Can you log in successfully via srfsh?

See step 20 of
http://open-ils.org/dokuwiki/doku.php?id=installing_evergreen_1.2_on_debian_etch_x86_32-bit
for creating the .srfsh.xml config file, and then see the Testing
connections to Evergreen section of the same document for how to test
a login with srfsh.


-- 
Dan Scott
Laurentian University

RE: [OPEN-ILS-DEV] EG client login error

2008-04-28 Thread Tom Patterson 
I get this message: empty message for tt: 1, etc  2, 3 ..

while testing with srfsh# math_bench 10

Tom Patterson

From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Scott [EMAIL 
PROTECTED]
Sent: Monday, April 28, 2008 9:11 AM
To: open-ils-dev@list.georgialibraries.org
Subject: Re: [OPEN-ILS-DEV] EG client login error

2008/4/28 Tom Patterson [EMAIL PROTECTED]:
 Dan,

  Thanks again for the help. My configuration is the same as you listed here. 
 I must have some other configuration not right so I plan to go back through 
 the instructions and make sure I don't have a typo.

Tom:

Can you log in successfully via srfsh?

See step 20 of
http://open-ils.org/dokuwiki/doku.php?id=installing_evergreen_1.2_on_debian_etch_x86_32-bit
for creating the .srfsh.xml config file, and then see the Testing
connections to Evergreen section of the same document for how to test
a login with srfsh.


--
Dan Scott
Laurentian University

RE: [OPEN-ILS-DEV] EG client login error

2008-04-28 Thread Dan Wells 
Tom,

Two questions:

1) Were you able to successfully do Step 27 from the Ubuntu install wiki, 
Finalize the OPAC, without any errors?

2) What is the output from sudo ejabberdctl status?

Thanks,
DW

 Tom Patterson [EMAIL PROTECTED] 4/28/2008 8:59 AM 
Dan,

Thanks again for the help. My configuration is the same as you listed here. I 
must have some other configuration not right so I plan to go back through the 
instructions and make sure I don't have a typo.

Thanks again.

Tom Patterson


From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED] 
Sent: Friday, April 25, 2008 1:39 PM
To: open-ils-dev@list.georgialibraries.org 
Subject: RE: [OPEN-ILS-DEV] EG client login error

Hello Tom,

This could be the problem if you were a bit overzealous in your conf file 
editing.  On Ubuntu, localhost resolves to 127.0.0.1 while your machine name 
resolves locally to 127.0.1.1.  Because of this and the default listening 
configuration for memcached, it is best to leave the cache section of 
opensrf.xml as follows:

cache
!-- memcache servers --
global
servers
serverlocalhost:11211/server
/servers
max_cache_time86400/max_cache_time
/global
/cache

If you have substituted 127.0.1.1 or your FQDN where it says 'localhost:11211' 
above, try changing it back to localhost, then restarting OpenSRF/Evergreen.  
Your memcached process looks fine as it is, but I suppose you could instead 
tell memcached to listen on 127.0.1.1 or your real IP address, as applicable.  
You can do that by starting it with the proper -l argument, as shown in your 
process list.

DW


 Tom Patterson [EMAIL PROTECTED] 4/25/2008 12:11 PM 
Dan,

Thanks. Output from the ps ax  command gives the following:

5313 ?S  0:00 /usr/bin/memcached -m 64 -p 11211 -u nobody -l 
127.0.0.1

also checked the netstat command and shows localhost:11211 listen.

Question: On step 18 and 22 following the Ubuntu doc's, I set the 127.0.1.1 as 
the localhost. Does this make a difference on where memcache is listening?

Tom Patterson

From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED] 
Sent: Friday, April 25, 2008 11:11 AM
To: open-ils-dev@list.georgialibraries.org 
Subject: Re: [OPEN-ILS-DEV] EG client login error

Hello Tom,

I think a bug may have cropped up in the Ubuntu install instructions.  I cannot 
be sure if this has changed, but it seems that memcached does not start up 
automatically when first installed.  It should start on the next system boot, 
but short of that, you can start it most simply as follows:

sudo memcached -d

You can check if it is already running or not with:

ps ax | grep memcached

and

netstat -l | grep 11211

to make sure it is on the right port.

Let us know if that helps,
DW


 Tom Patterson [EMAIL PROTECTED] 4/25/2008 9:27 AM 
Hi,
On a new install of Evergreen 1.2.1.4, following the server installation guide 
for Ubuntu 7.10, I am at the point of trying to login to the staff client (on 
same machine as server). The connection is made to the server without problem, 
however, while trying to authenticate, I get an error message (see attached)

method=open-ils.auth.authentication.init
params=[admin]
THROWN:
null
STATUS: 

I am using the default admin login with default password. Having read through 
the most recent postings, I could not find a solution for this. Any guidance 
would be appreciated.

Tom Patterson

RE: [OPEN-ILS-DEV] EG client login error

2008-04-28 Thread Tom Patterson 
Dan,

Yes to question 1. No errors.
and question 2 ejabberd is running

Tom Patterson

From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED]
Sent: Monday, April 28, 2008 1:41 PM
To: open-ils-dev@list.georgialibraries.org
Subject: RE: [OPEN-ILS-DEV] EG client login error

Tom,

Two questions:

1) Were you able to successfully do Step 27 from the Ubuntu install wiki, 
Finalize the OPAC, without any errors?

2) What is the output from sudo ejabberdctl status?

Thanks,
DW

 Tom Patterson [EMAIL PROTECTED] 4/28/2008 8:59 AM 
Dan,

Thanks again for the help. My configuration is the same as you listed here. I 
must have some other configuration not right so I plan to go back through the 
instructions and make sure I don't have a typo.

Thanks again.

Tom Patterson


From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED]
Sent: Friday, April 25, 2008 1:39 PM
To: open-ils-dev@list.georgialibraries.org
Subject: RE: [OPEN-ILS-DEV] EG client login error

Hello Tom,

This could be the problem if you were a bit overzealous in your conf file 
editing.  On Ubuntu, localhost resolves to 127.0.0.1 while your machine name 
resolves locally to 127.0.1.1.  Because of this and the default listening 
configuration for memcached, it is best to leave the cache section of 
opensrf.xml as follows:

cache
!-- memcache servers --
global
servers
serverlocalhost:11211/server
/servers
max_cache_time86400/max_cache_time
/global
/cache

If you have substituted 127.0.1.1 or your FQDN where it says 'localhost:11211' 
above, try changing it back to localhost, then restarting OpenSRF/Evergreen.  
Your memcached process looks fine as it is, but I suppose you could instead 
tell memcached to listen on 127.0.1.1 or your real IP address, as applicable.  
You can do that by starting it with the proper -l argument, as shown in your 
process list.

DW


 Tom Patterson [EMAIL PROTECTED] 4/25/2008 12:11 PM 
Dan,

Thanks. Output from the ps ax  command gives the following:

5313 ?S  0:00 /usr/bin/memcached -m 64 -p 11211 -u nobody -l 
127.0.0.1

also checked the netstat command and shows localhost:11211 listen.

Question: On step 18 and 22 following the Ubuntu doc's, I set the 127.0.1.1 as 
the localhost. Does this make a difference on where memcache is listening?

Tom Patterson

From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED]
Sent: Friday, April 25, 2008 11:11 AM
To: open-ils-dev@list.georgialibraries.org
Subject: Re: [OPEN-ILS-DEV] EG client login error

Hello Tom,

I think a bug may have cropped up in the Ubuntu install instructions.  I cannot 
be sure if this has changed, but it seems that memcached does not start up 
automatically when first installed.  It should start on the next system boot, 
but short of that, you can start it most simply as follows:

sudo memcached -d

You can check if it is already running or not with:

ps ax | grep memcached

and

netstat -l | grep 11211

to make sure it is on the right port.

Let us know if that helps,
DW


 Tom Patterson [EMAIL PROTECTED] 4/25/2008 9:27 AM 
Hi,
On a new install of Evergreen 1.2.1.4, following the server installation guide 
for Ubuntu 7.10, I am at the point of trying to login to the staff client (on 
same machine as server). The connection is made to the server without problem, 
however, while trying to authenticate, I get an error message (see attached)

method=open-ils.auth.authentication.init
params=[admin]
THROWN:
null
STATUS: 

I am using the default admin login with default password. Having read through 
the most recent postings, I could not find a solution for this. Any guidance 
would be appreciated.

Tom Patterson

RE: [OPEN-ILS-DEV] EG client login error

2008-04-28 Thread Tom Patterson 
Dan,

I was wrong:

Here is the output:

 * ! EXCEPTION ! *
TYPE: OpenSRF::EX::Session
Mess: Session Error
Mess: [EMAIL PROTECTED]/opensrf.settings IS NOT CONNECTED TO THE NETWORK!!!
Loc.: 103 OpenSRF::Utils::SettingsClient
Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
Time: Mon Apr 28 14:28:07 2008
Updating web_fieldmapper
  * ! EXCEPTION ! *
TYPE: OpenSRF::EX::Session
Mess: Session Error
Mess: [EMAIL PROTECTED]/opensrf.settings IS NOT CONNECTED TO THE NETWORK!!!
Loc.: 103 OpenSRF::Utils::SettingsClient
Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
Time: Mon Apr 28 14:28:08 2008
Updating OrgTree
  * ! EXCEPTION ! *
TYPE: OpenSRF::EX::Session
Mess: Session Error
Mess: [EMAIL PROTECTED]/opensrf.settings IS NOT CONNECTED TO THE NETWORK!!!
Loc.: 103 OpenSRF::Utils::SettingsClient
Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
Time: Mon Apr 28 14:28:09 2008
Updating OrgTree HTML
  * ! EXCEPTION ! *
TYPE: OpenSRF::EX::Session
Mess: Session Error
Mess: [EMAIL PROTECTED]/opensrf.settings IS NOT CONNECTED TO THE NETWORK!!!
Loc.: 103 OpenSRF::Utils::SettingsClient
Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
Time: Mon Apr 28 14:28:09 2008
Done

Tom Patterson

From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED]
Sent: Monday, April 28, 2008 1:41 PM
To: open-ils-dev@list.georgialibraries.org
Subject: RE: [OPEN-ILS-DEV] EG client login error

Tom,

Two questions:

1) Were you able to successfully do Step 27 from the Ubuntu install wiki, 
Finalize the OPAC, without any errors?

2) What is the output from sudo ejabberdctl status?

Thanks,
DW

 Tom Patterson [EMAIL PROTECTED] 4/28/2008 8:59 AM 
Dan,

Thanks again for the help. My configuration is the same as you listed here. I 
must have some other configuration not right so I plan to go back through the 
instructions and make sure I don't have a typo.

Thanks again.

Tom Patterson


From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED]
Sent: Friday, April 25, 2008 1:39 PM
To: open-ils-dev@list.georgialibraries.org
Subject: RE: [OPEN-ILS-DEV] EG client login error

Hello Tom,

This could be the problem if you were a bit overzealous in your conf file 
editing.  On Ubuntu, localhost resolves to 127.0.0.1 while your machine name 
resolves locally to 127.0.1.1.  Because of this and the default listening 
configuration for memcached, it is best to leave the cache section of 
opensrf.xml as follows:

cache
!-- memcache servers --
global
servers
serverlocalhost:11211/server
/servers
max_cache_time86400/max_cache_time
/global
/cache

If you have substituted 127.0.1.1 or your FQDN where it says 'localhost:11211' 
above, try changing it back to localhost, then restarting OpenSRF/Evergreen.  
Your memcached process looks fine as it is, but I suppose you could instead 
tell memcached to listen on 127.0.1.1 or your real IP address, as applicable.  
You can do that by starting it with the proper -l argument, as shown in your 
process list.

DW


 Tom Patterson [EMAIL PROTECTED] 4/25/2008 12:11 PM 
Dan,

Thanks. Output from the ps ax  command gives the following:

5313 ?S  0:00 /usr/bin/memcached -m 64 -p 11211 -u nobody -l 
127.0.0.1

also checked the netstat command and shows localhost:11211 listen.

Question: On step 18 and 22 following the Ubuntu doc's, I set the 127.0.1.1 as 
the localhost. Does this make a difference on where memcache is listening?

Tom Patterson

From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED]
Sent: Friday, April 25, 2008 11:11 AM
To: open-ils-dev@list.georgialibraries.org
Subject: Re: [OPEN-ILS-DEV] EG client login error

Hello Tom,

I think a bug may have cropped up in the Ubuntu install instructions.  I cannot 
be sure if this has changed, but it seems that memcached does not start up 
automatically when first installed.  It should start on the next system boot, 
but short of that, you can start it most simply as follows:

sudo memcached -d

You can check if it is already running or not with:

ps ax | grep memcached

and

netstat -l | grep 11211

to make sure it is on the right port.

Let us know if that helps,
DW


 Tom Patterson [EMAIL PROTECTED] 4/25/2008 9:27 AM 
Hi,
On a new install of Evergreen 1.2.1.4, following the server installation guide 
for Ubuntu 7.10, I am at the point of trying to login to the staff client (on 
same machine as server). The connection is made to the server without problem, 
however, while trying to authenticate, I get an error message (see attached)

method=open-ils.auth.authentication.init
params=[admin]
THROWN:
null
STATUS: 

I am using the default admin login with default password. Having read through 
the most recent postings, I could

RE: [OPEN-ILS-DEV] EG client login error

2008-04-28 Thread Dan Wells 
Tom,

Double check your opensrf_core.xml file and make sure your passwords are all 
set properly.  After that, try:

sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a 
stop_router

then:

sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml -a 
start_router

Let us know if the router starts without error, and also if you get any ERR or 
WARN lines in the router.log file.

DW

 Tom Patterson [EMAIL PROTECTED] 4/28/2008 2:28 PM 
Dan,

I was wrong:

Here is the output:

 * ! EXCEPTION ! *
TYPE: OpenSRF::EX::Session
Mess: Session Error
Mess: [EMAIL PROTECTED]/opensrf.settings IS NOT CONNECTED TO THE NETWORK!!!
Loc.: 103 OpenSRF::Utils::SettingsClient
Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
Time: Mon Apr 28 14:28:07 2008
Updating web_fieldmapper
  * ! EXCEPTION ! *
TYPE: OpenSRF::EX::Session
Mess: Session Error
Mess: [EMAIL PROTECTED]/opensrf.settings IS NOT CONNECTED TO THE NETWORK!!!
Loc.: 103 OpenSRF::Utils::SettingsClient
Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
Time: Mon Apr 28 14:28:08 2008
Updating OrgTree
  * ! EXCEPTION ! *
TYPE: OpenSRF::EX::Session
Mess: Session Error
Mess: [EMAIL PROTECTED]/opensrf.settings IS NOT CONNECTED TO THE NETWORK!!!
Loc.: 103 OpenSRF::Utils::SettingsClient
Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
Time: Mon Apr 28 14:28:09 2008
Updating OrgTree HTML
  * ! EXCEPTION ! *
TYPE: OpenSRF::EX::Session
Mess: Session Error
Mess: [EMAIL PROTECTED]/opensrf.settings IS NOT CONNECTED TO THE NETWORK!!!
Loc.: 103 OpenSRF::Utils::SettingsClient
Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
Time: Mon Apr 28 14:28:09 2008
Done

Tom Patterson

From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED] 
Sent: Monday, April 28, 2008 1:41 PM
To: open-ils-dev@list.georgialibraries.org 
Subject: RE: [OPEN-ILS-DEV] EG client login error

Tom,

Two questions:

1) Were you able to successfully do Step 27 from the Ubuntu install wiki, 
Finalize the OPAC, without any errors?

2) What is the output from sudo ejabberdctl status?

Thanks,
DW

 Tom Patterson [EMAIL PROTECTED] 4/28/2008 8:59 AM 
Dan,

Thanks again for the help. My configuration is the same as you listed here. I 
must have some other configuration not right so I plan to go back through the 
instructions and make sure I don't have a typo.

Thanks again.

Tom Patterson


From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED] 
Sent: Friday, April 25, 2008 1:39 PM
To: open-ils-dev@list.georgialibraries.org 
Subject: RE: [OPEN-ILS-DEV] EG client login error

Hello Tom,

This could be the problem if you were a bit overzealous in your conf file 
editing.  On Ubuntu, localhost resolves to 127.0.0.1 while your machine name 
resolves locally to 127.0.1.1.  Because of this and the default listening 
configuration for memcached, it is best to leave the cache section of 
opensrf.xml as follows:

cache
!-- memcache servers --
global
servers
serverlocalhost:11211/server
/servers
max_cache_time86400/max_cache_time
/global
/cache

If you have substituted 127.0.1.1 or your FQDN where it says 'localhost:11211' 
above, try changing it back to localhost, then restarting OpenSRF/Evergreen.  
Your memcached process looks fine as it is, but I suppose you could instead 
tell memcached to listen on 127.0.1.1 or your real IP address, as applicable.  
You can do that by starting it with the proper -l argument, as shown in your 
process list.

DW


 Tom Patterson [EMAIL PROTECTED] 4/25/2008 12:11 PM 
Dan,

Thanks. Output from the ps ax  command gives the following:

5313 ?S  0:00 /usr/bin/memcached -m 64 -p 11211 -u nobody -l 
127.0.0.1

also checked the netstat command and shows localhost:11211 listen.

Question: On step 18 and 22 following the Ubuntu doc's, I set the 127.0.1.1 as 
the localhost. Does this make a difference on where memcache is listening?

Tom Patterson

From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED] 
Sent: Friday, April 25, 2008 11:11 AM
To: open-ils-dev@list.georgialibraries.org 
Subject: Re: [OPEN-ILS-DEV] EG client login error

Hello Tom,

I think a bug may have cropped up in the Ubuntu install instructions.  I cannot 
be sure if this has changed, but it seems that memcached does not start up 
automatically when first installed.  It should start on the next system boot, 
but short of that, you can start it most simply as follows:

sudo memcached -d

You can check if it is already running or not with:

ps ax | grep memcached

and

netstat -l | grep 11211

to make sure it is on the right port.

Let us know if that helps,
DW


 Tom Patterson [EMAIL PROTECTED] 4/25/2008 9:27 AM 
Hi,
On a new install

Re: [OPEN-ILS-DEV] EG client login error

2008-04-28 Thread John Fink 
Has Dan Scott's settings tester been brought up yet?  Invaluable when trying
to figure out what the heck is wrong with an EG install.

http://svn.open-ils.org/trac/ILS/browser/trunk/Open-ILS/src/support-scripts/settings-tester.pl

jf

On Mon, Apr 28, 2008 at 4:02 PM, Dan Wells [EMAIL PROTECTED] wrote:

 Tom,

 Double check your opensrf_core.xml file and make sure your passwords are
 all set properly.  After that, try:

 sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml
 -a stop_router

 then:

 sudo -u opensrf /openils/bin/osrf_ctl.sh -c /openils/conf/opensrf_core.xml
 -a start_router

 Let us know if the router starts without error, and also if you get any
 ERR or WARN lines in the router.log file.

 DW

  Tom Patterson [EMAIL PROTECTED] 4/28/2008 2:28 PM 
 Dan,

 I was wrong:

 Here is the output:

  * ! EXCEPTION ! *
 TYPE: OpenSRF::EX::Session
 Mess: Session Error
 Mess: [EMAIL PROTECTED]/opensrf.settings IS NOT CONNECTED TO THE
 NETWORK!!!
 Loc.: 103 OpenSRF::Utils::SettingsClient
 Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
 Time: Mon Apr 28 14:28:07 2008
 Updating web_fieldmapper
  * ! EXCEPTION ! *
 TYPE: OpenSRF::EX::Session
 Mess: Session Error
 Mess: [EMAIL PROTECTED]/opensrf.settings IS NOT CONNECTED TO THE
 NETWORK!!!
 Loc.: 103 OpenSRF::Utils::SettingsClient
 Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
 Time: Mon Apr 28 14:28:08 2008
 Updating OrgTree
  * ! EXCEPTION ! *
 TYPE: OpenSRF::EX::Session
 Mess: Session Error
 Mess: [EMAIL PROTECTED]/opensrf.settings IS NOT CONNECTED TO THE
 NETWORK!!!
 Loc.: 103 OpenSRF::Utils::SettingsClient
 Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
 Time: Mon Apr 28 14:28:09 2008
 Updating OrgTree HTML
  * ! EXCEPTION ! *
 TYPE: OpenSRF::EX::Session
 Mess: Session Error
 Mess: [EMAIL PROTECTED]/opensrf.settings IS NOT CONNECTED TO THE
 NETWORK!!!
 Loc.: 103 OpenSRF::Utils::SettingsClient
 Loc.: /openils/lib/perl5/OpenSRF/Utils/SettingsClient.pm
 Time: Mon Apr 28 14:28:09 2008
 Done

 Tom Patterson
 
 From: [EMAIL PROTECTED] [
 [EMAIL PROTECTED] On Behalf Of Dan Wells [
 [EMAIL PROTECTED]
 Sent: Monday, April 28, 2008 1:41 PM
 To: open-ils-dev@list.georgialibraries.org
 Subject: RE: [OPEN-ILS-DEV] EG client login error

 Tom,

 Two questions:

 1) Were you able to successfully do Step 27 from the Ubuntu install wiki,
 Finalize the OPAC, without any errors?

 2) What is the output from sudo ejabberdctl status?

 Thanks,
 DW

  Tom Patterson [EMAIL PROTECTED] 4/28/2008 8:59 AM 
 Dan,

 Thanks again for the help. My configuration is the same as you listed
 here. I must have some other configuration not right so I plan to go back
 through the instructions and make sure I don't have a typo.

 Thanks again.

 Tom Patterson

 
 From: [EMAIL PROTECTED] [
 [EMAIL PROTECTED] On Behalf Of Dan Wells [
 [EMAIL PROTECTED]
 Sent: Friday, April 25, 2008 1:39 PM
 To: open-ils-dev@list.georgialibraries.org
 Subject: RE: [OPEN-ILS-DEV] EG client login error

 Hello Tom,

 This could be the problem if you were a bit overzealous in your conf file
 editing.  On Ubuntu, localhost resolves to 127.0.0.1 while your machine
 name resolves locally to 127.0.1.1.  Because of this and the default
 listening configuration for memcached, it is best to leave the cache section
 of opensrf.xml as follows:

cache
!-- memcache servers --
global
servers
serverlocalhost:11211/server
/servers
max_cache_time86400/max_cache_time
/global
/cache

 If you have substituted 127.0.1.1 or your FQDN where it says
 'localhost:11211' above, try changing it back to localhost, then restarting
 OpenSRF/Evergreen.  Your memcached process looks fine as it is, but I
 suppose you could instead tell memcached to listen on 127.0.1.1 or your
 real IP address, as applicable.  You can do that by starting it with the
 proper -l argument, as shown in your process list.

 DW


  Tom Patterson [EMAIL PROTECTED] 4/25/2008 12:11 PM 
 Dan,

 Thanks. Output from the ps ax  command gives the following:

 5313 ?S  0:00 /usr/bin/memcached -m 64 -p 11211 -u nobody -l
 127.0.0.1

 also checked the netstat command and shows localhost:11211 listen.

 Question: On step 18 and 22 following the Ubuntu doc's, I set the
 127.0.1.1 as the localhost. Does this make a difference on where memcache
 is listening?

 Tom Patterson
 
 From: [EMAIL PROTECTED] [
 [EMAIL PROTECTED] On Behalf Of Dan Wells [
 [EMAIL PROTECTED]
 Sent: Friday, April 25, 2008 11:11 AM
 To: open-ils-dev@list.georgialibraries.org
 Subject: Re: [OPEN-ILS-DEV] EG client login error

 Hello Tom,

 I think a bug may have cropped up in the Ubuntu install instructions.  I
 cannot be sure if this has changed, but it seems that memcached does not
 start up automatically when

[OPEN-ILS-DEV] EG client login error

2008-04-25 Thread Tom Patterson 
Hi,
On a new install of Evergreen 1.2.1.4, following the server installation guide 
for Ubuntu 7.10, I am at the point of trying to login to the staff client (on 
same machine as server). The connection is made to the server without problem, 
however, while trying to authenticate, I get an error message (see attached)

method=open-ils.auth.authentication.init
params=[admin]
THROWN:
null
STATUS: 

I am using the default admin login with default password. Having read through 
the most recent postings, I could not find a solution for this. Any guidance 
would be appreciated.

Tom Patterson
attachment: Screenshot-Network Failure.png

Re: [OPEN-ILS-DEV] EG client login error

2008-04-25 Thread Dan Wells 
Hello Tom,

I think a bug may have cropped up in the Ubuntu install instructions.  I cannot 
be sure if this has changed, but it seems that memcached does not start up 
automatically when first installed.  It should start on the next system boot, 
but short of that, you can start it most simply as follows:

sudo memcached -d

You can check if it is already running or not with:

ps ax | grep memcached

and

netstat -l | grep 11211

to make sure it is on the right port.

Let us know if that helps,
DW


 Tom Patterson [EMAIL PROTECTED] 4/25/2008 9:27 AM 
Hi,
On a new install of Evergreen 1.2.1.4, following the server installation guide 
for Ubuntu 7.10, I am at the point of trying to login to the staff client (on 
same machine as server). The connection is made to the server without problem, 
however, while trying to authenticate, I get an error message (see attached)

method=open-ils.auth.authentication.init
params=[admin]
THROWN:
null
STATUS: 

I am using the default admin login with default password. Having read through 
the most recent postings, I could not find a solution for this. Any guidance 
would be appreciated.

Tom Patterson

RE: [OPEN-ILS-DEV] EG client login error

2008-04-25 Thread Tom Patterson 
Dan,

Thanks. Output from the ps ax  command gives the following:

5313 ?S  0:00 /usr/bin/memcached -m 64 -p 11211 -u nobody -l 
127.0.0.1

also checked the netstat command and shows localhost:11211 listen.

Question: On step 18 and 22 following the Ubuntu doc's, I set the 127.0.1.1 as 
the localhost. Does this make a difference on where memcache is listening?

Tom Patterson

From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Dan Wells [EMAIL 
PROTECTED]
Sent: Friday, April 25, 2008 11:11 AM
To: open-ils-dev@list.georgialibraries.org
Subject: Re: [OPEN-ILS-DEV] EG client login error

Hello Tom,

I think a bug may have cropped up in the Ubuntu install instructions.  I cannot 
be sure if this has changed, but it seems that memcached does not start up 
automatically when first installed.  It should start on the next system boot, 
but short of that, you can start it most simply as follows:

sudo memcached -d

You can check if it is already running or not with:

ps ax | grep memcached

and

netstat -l | grep 11211

to make sure it is on the right port.

Let us know if that helps,
DW


 Tom Patterson [EMAIL PROTECTED] 4/25/2008 9:27 AM 
Hi,
On a new install of Evergreen 1.2.1.4, following the server installation guide 
for Ubuntu 7.10, I am at the point of trying to login to the staff client (on 
same machine as server). The connection is made to the server without problem, 
however, while trying to authenticate, I get an error message (see attached)

method=open-ils.auth.authentication.init
params=[admin]
THROWN:
null
STATUS: 

I am using the default admin login with default password. Having read through 
the most recent postings, I could not find a solution for this. Any guidance 
would be appreciated.

Tom Patterson

RE: [OPEN-ILS-DEV] EG client login error

2008-02-14 Thread Mark Ellis 
Dan and Bill,

Thanks for your responses.

I'm running EG 1.2.1.1 and OpenSRF 0.9 on Ubuntu 7.10 

My client login is now working.  After restarting Apache and rerunning
autogen, things were initially worse.  Srfsh stopped working too, but
it's back as well now.  I'm not quite sure what I did, but your advice
was apparently good.

The link to the My Account section was a javascript:void(0).  I pasted
in a modified  URL from the PINES installation which got me to the My
Account page but login prompt wasn't there--just the header, footer and
sidenav.  Clicking on My Account in the sidenav got me a 404.

Sort of working:
https://eg-server.yourlibrary.ca/opac/en-US/skin/default/xml/myopac.xml?
d=0

Sidenav link (404):
https://eg-server.yourlibrary.ca/opac/en-US/skin/default/xml/myopac/myop
ac.xml

I've had a look at the Apache error log and the only error messages
relate the missing file above--otherwise it's just info and debug
messages.

So, some progress.

Mark

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dan
Scott
Sent: Wednesday, February 13, 2008 6:11 PM
To: open-ils-dev@list.georgialibraries.org
Subject: Re: [OPEN-ILS-DEV] EG client login error

On 13/02/2008, Mark Ellis [EMAIL PROTECTED] wrote:
 Jason,

 I've made a little headway on this after looking at the srfsh log, but

 I'm not quite there yet.

 On the clients I'm getting a dialog that says Reference Error: au is 
 not defined after using the admin/open-ils login.

 The login via srfsh is apparently successful:

 srfsh# login admin open-ils staff

 Received Data: 473d71044596f01bc27c6fd0da6350bf

 
 Request Completed Successfully
 Request Time in seconds: 0.084222
 

 Received Data: {
ilsevent:0,
textcode:SUCCESS,
desc: ,
pid:18581,
stacktrace:oils_auth.c:305,
payload:{
   authtoken:6216a5e960be2806542e7a400629dff5,
   authtime:7200
}

 }


 
 Request Completed Successfully
 Request Time in seconds: 0.418546
 
 Login Session: 6216a5e960be2806542e7a400629dff5.  Session timeout:
 7200.00
 srfsh#


 I'm not being prompted to login in the my account section of the 
 catalogue.

 Mark


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Jason Etheridge
 Sent: Monday, February 04, 2008 3:02 PM
 To: open-ils-dev@list.georgialibraries.org
 Subject: Re: [OPEN-ILS-DEV] EG client login error

 On Feb 4, 2008 5:48 PM, Mark Ellis [EMAIL PROTECTED] wrote:
  I'm attempting to login using the staff client both from the machine

  on which the server's installed and another machine.  The server 
  status and version are coming back OK on both, but authentication is

  failing using the default admin account.  Is what follows sufficient

  to identify the problem?

 Mark, let's see if we can narrow this down some.  Are you able to log
 in with admin from the My Account section in the online catalog?   How
 about from srfsh?

 Srfsh is a command-line program that requires a .srfsh.xml file in 
 your home directory.  You can model it from this example:

http://www.open-ils.org/dokuwiki/doku.php?id=osrf-devel:srfsh_--_.srfsh.
 xml

 Once in srfsh, try: login admin open-ils staff A good response will 
 include a field labeled authtoken.

 --
 Jason Etheridge
  | VP, Community Support and Advocacy
  | Equinox Software, Inc. / The Evergreen Experts  | phone:
 1-877-OPEN-ILS (673-6457)  | email:  [EMAIL PROTECTED]  | web:
 http://www.esilibrary.com



Rereading the original email, the following leaps out at me:

setting network_failure_status_string: TypeError:
obj.NETWORK_FAILURE has no properties

It sounds to me like the problem is occurring at the gateway (the staff
client and catalogue connect to the Evergreen server via the Apache
gateway, while srfsh connects directly to the Evergreen server via
XMPP). Can you check your Apache error logs to see if there are any
errors turning up there? If the normal catalogue functions work fine,
but logging into My Account fails, perhaps it's the SSL portion of your
Apache config that's the problem.

Also, make sure that you start the Apache server _after_ the OpenSRF
router / perl / c services are already running. If the Apache server is
running before the OpenSRF services start up, then you will have to stop
the Apache server and start it again to make any successful connections.

More info would also be helpful (sorry if this info is in a different
thread, but my memory is limited) - are you running OpenSRF 0.9 with
Evergreen 1.2.1.2, and on which Linux distribution?

--
Dan Scott
Laurentian University

RE: [OPEN-ILS-DEV] EG client login error

2008-02-13 Thread Mark Ellis 
Jason,

I've made a little headway on this after looking at the srfsh log, but
I'm not quite there yet.

On the clients I'm getting a dialog that says Reference Error: au is
not defined after using the admin/open-ils login. 

The login via srfsh is apparently successful:

srfsh# login admin open-ils staff

Received Data: 473d71044596f01bc27c6fd0da6350bf


Request Completed Successfully
Request Time in seconds: 0.084222


Received Data: {
   ilsevent:0,
   textcode:SUCCESS,
   desc: ,
   pid:18581,
   stacktrace:oils_auth.c:305,
   payload:{
  authtoken:6216a5e960be2806542e7a400629dff5,
  authtime:7200
   }
   
}



Request Completed Successfully
Request Time in seconds: 0.418546

Login Session: 6216a5e960be2806542e7a400629dff5.  Session timeout:
7200.00
srfsh# 


I'm not being prompted to login in the my account section of the
catalogue.

Mark


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Jason Etheridge
Sent: Monday, February 04, 2008 3:02 PM
To: open-ils-dev@list.georgialibraries.org
Subject: Re: [OPEN-ILS-DEV] EG client login error

On Feb 4, 2008 5:48 PM, Mark Ellis [EMAIL PROTECTED] wrote:
 I'm attempting to login using the staff client both from the machine 
 on which the server's installed and another machine.  The server 
 status and version are coming back OK on both, but authentication is 
 failing using the default admin account.  Is what follows sufficient 
 to identify the problem?

Mark, let's see if we can narrow this down some.  Are you able to log
in with admin from the My Account section in the online catalog?   How
about from srfsh?

Srfsh is a command-line program that requires a .srfsh.xml file in your
home directory.  You can model it from this example:
http://www.open-ils.org/dokuwiki/doku.php?id=osrf-devel:srfsh_--_.srfsh.
xml

Once in srfsh, try: login admin open-ils staff A good response will
include a field labeled authtoken.

--
Jason Etheridge
 | VP, Community Support and Advocacy
 | Equinox Software, Inc. / The Evergreen Experts  | phone:
1-877-OPEN-ILS (673-6457)  | email:  [EMAIL PROTECTED]  | web:
http://www.esilibrary.com

Re: [OPEN-ILS-DEV] EG client login error

2008-02-13 Thread Dan Scott 
On 13/02/2008, Mark Ellis [EMAIL PROTECTED] wrote:
 Jason,

 I've made a little headway on this after looking at the srfsh log, but
 I'm not quite there yet.

 On the clients I'm getting a dialog that says Reference Error: au is
 not defined after using the admin/open-ils login.

 The login via srfsh is apparently successful:

 srfsh# login admin open-ils staff

 Received Data: 473d71044596f01bc27c6fd0da6350bf

 
 Request Completed Successfully
 Request Time in seconds: 0.084222
 

 Received Data: {
ilsevent:0,
textcode:SUCCESS,
desc: ,
pid:18581,
stacktrace:oils_auth.c:305,
payload:{
   authtoken:6216a5e960be2806542e7a400629dff5,
   authtime:7200
}

 }


 
 Request Completed Successfully
 Request Time in seconds: 0.418546
 
 Login Session: 6216a5e960be2806542e7a400629dff5.  Session timeout:
 7200.00
 srfsh#


 I'm not being prompted to login in the my account section of the
 catalogue.

 Mark


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of
 Jason Etheridge
 Sent: Monday, February 04, 2008 3:02 PM
 To: open-ils-dev@list.georgialibraries.org
 Subject: Re: [OPEN-ILS-DEV] EG client login error

 On Feb 4, 2008 5:48 PM, Mark Ellis [EMAIL PROTECTED] wrote:
  I'm attempting to login using the staff client both from the machine
  on which the server's installed and another machine.  The server
  status and version are coming back OK on both, but authentication is
  failing using the default admin account.  Is what follows sufficient
  to identify the problem?

 Mark, let's see if we can narrow this down some.  Are you able to log
 in with admin from the My Account section in the online catalog?   How
 about from srfsh?

 Srfsh is a command-line program that requires a .srfsh.xml file in your
 home directory.  You can model it from this example:
 http://www.open-ils.org/dokuwiki/doku.php?id=osrf-devel:srfsh_--_.srfsh.
 xml

 Once in srfsh, try: login admin open-ils staff A good response will
 include a field labeled authtoken.

 --
 Jason Etheridge
  | VP, Community Support and Advocacy
  | Equinox Software, Inc. / The Evergreen Experts  | phone:
 1-877-OPEN-ILS (673-6457)  | email:  [EMAIL PROTECTED]  | web:
 http://www.esilibrary.com



Rereading the original email, the following leaps out at me:

setting network_failure_status_string: TypeError:
obj.NETWORK_FAILURE has no properties

It sounds to me like the problem is occurring at the gateway (the
staff client and catalogue connect to the Evergreen server via the
Apache gateway, while srfsh connects directly to the Evergreen server
via XMPP). Can you check your Apache error logs to see if there are
any errors turning up there? If the normal catalogue functions work
fine, but logging into My Account fails, perhaps it's the SSL portion
of your Apache config that's the problem.

Also, make sure that you start the Apache server _after_ the OpenSRF
router / perl / c services are already running. If the Apache server
is running before the OpenSRF services start up, then you will have to
stop the Apache server and start it again to make any successful
connections.

More info would also be helpful (sorry if this info is in a different
thread, but my memory is limited) - are you running OpenSRF 0.9 with
Evergreen 1.2.1.2, and on which Linux distribution?

-- 
Dan Scott
Laurentian University

Re: [OPEN-ILS-DEV] EG client login error

2008-02-13 Thread Bill Ott 
 I'm not being prompted to login in the my account section of the 
catalogue.


I didn't go back to read the original post, but this makes me wonder, 
did you run autogen?  Seems like I've had odd events like this if I hadn't.

[OPEN-ILS-DEV] EG client login error

2008-02-04 Thread Mark Ellis 
Hi,

I'm attempting to login using the staff client both from the machine on
which the server's installed and another machine.  The server status and
version are coming back OK on both, but authentication is failing using
the default admin account.  Is what follows sufficient to identify the
problem?

Thanks,

Mark


--
Original Request:

request open-ils.auth open-ils.auth.authenticate.init admin
-
-
1202160143605   delta = 7   D_ERROR
setting network_failure_status_string: TypeError: obj.NETWORK_FAILURE
has no properties
-
-
1202160143606   delta = 1   D_SES_ERROR
Network/server failure.  Please check your Internet connection to
undefined and choose Retry Network.  If you need to enter Offline Mode,
choose Ignore Errors in this and subsequent dialogs.  If you believe
this error is due to a bug in Evergreen and not network problems, please
contact your helpdesk or friendly Evergreen admins, and give them this
information:
method=open-ils.auth.authenticate.init
params=[admin]
THROWN:
null
STATUS:

-
yns_alert:
s = Network/server failure.  Please check your Internet
connection to undefined and choose Retry Network.  If you need to enter
Offline Mode, choose Ignore Errors in this and subsequent dialogs.  If
you believe this error is due to a bug in Evergreen and not network
problems, please contact your helpdesk or friendly Evergreen admins, and
give them this information:
method=open-ils.auth.authenticate.init
params=[admin]
THROWN:
null
STATUS:

title = Network Failure
b1 = Retry Network
b2 = Ignore Errors
b3 = null
c = Check here to confirm this message url = [xpconnect wrapped
nsIURL] GConf Error: Bad key or directory name:
/desktop/gnome/url-handlers//command: Cannot have two slashes (/) in a
row
play_url(): [Exception... Component returned failure code: 0x804b0012
[nsISound.play]  nsresult: 0x804b0012 (unknown)  location: JS
frame :: chrome://open_ils_staff_client/content/main/JSAN.js ::
anonymous :: line 249  data: no]

Re: [OPEN-ILS-DEV] EG client login error

2008-02-04 Thread Jason Etheridge 
On Feb 4, 2008 5:48 PM, Mark Ellis [EMAIL PROTECTED] wrote:
 I'm attempting to login using the staff client both from the machine on
 which the server's installed and another machine.  The server status and
 version are coming back OK on both, but authentication is failing using
 the default admin account.  Is what follows sufficient to identify the
 problem?

Mark, let's see if we can narrow this down some.  Are you able to log
in with admin from the My Account section in the online catalog?   How
about from srfsh?

Srfsh is a command-line program that requires a .srfsh.xml file in
your home directory.  You can model it from this example:
http://www.open-ils.org/dokuwiki/doku.php?id=osrf-devel:srfsh_--_.srfsh.xml

Once in srfsh, try: login admin open-ils staff
A good response will include a field labeled authtoken.

-- 
Jason Etheridge
 | VP, Community Support and Advocacy
 | Equinox Software, Inc. / The Evergreen Experts
 | phone:  1-877-OPEN-ILS (673-6457)
 | email:  [EMAIL PROTECTED]
 | web:  http://www.esilibrary.com