[OPEN-ILS-GENERAL] Overdrive API (!)
http://overdriveblogs.com/library/2013/11/01/overdrive-circulation-apis-met-with-great-success/ This is very exciting news. Maybe in the near future I won't have to manually import all the MARC records for Overdrive titles! I am very new to APIs. Any thoughts (especially from developers) on amount of work and time this would take to get Evergreen on board? -Holly Holly Brennan Library Technician II Cataloging Tech Services Homer Public Library 907-235-3180 (main) 907-435-3154 (direct) hbren...@cityofhomer-ak.gov
Re: [OPEN-ILS-GENERAL] Overdrive API (!)
I know that some folks have been working to get access but becoming a bit frustrated by getting access. I too would love to have this in Evergreen. On Wed, Nov 6, 2013 at 1:45 PM, Holly Brennan haderh...@ci.homer.ak.uswrote: http://overdriveblogs.com/library/2013/11/01/overdrive-circulation-apis-met-with-great-success/ This is very exciting news. Maybe in the near future I won't have to manually import all the MARC records for Overdrive titles! I am very new to APIs. Any thoughts (especially from developers) on amount of work and time this would take to get Evergreen on board? -Holly Holly Brennan Library Technician II Cataloging Tech Services Homer Public Library 907-235-3180 (main) 907-435-3154 (direct) hbren...@cityofhomer-ak.gov -- Rogan Hamby, MLS, CCNP, MIA Managers Headquarters Library and Reference Services, York County Library System You can never get a cup of tea large enough or a book long enough to suit me. -- C.S. Lewis http://www.goodreads.com/author/show/1069006.C_S_Lewis
[OPEN-ILS-GENERAL] Upcoming Documentation Interest Group Meeting: Thursday November 7, 2013
Hello everyone, The Evergreen Documentation Interest Group has its next meeting scheduled for Thursday, November 7, 2013 at 2:00 PM EST on the #EvergreenIRC channel (http://evergreen-ils.org/irc.php). Anyone interested in documentation is welcome to attend. An agenda has been posted at http://evergreen-ils.org/dokuwiki/doku.php?id=evergreen-docs:dig_meetings Changes and additions to the agenda are welcome. Thanks, Yamil -- - We will be talking about last minute planning for the 2013 DIG hack-a-way DIG Hack-a-way 2013 - Agenda/Goal Ideas http://evergreen-ils.org/dokuwiki/doku.php?id=evergreen-docs:dig_hack-a-way
Re: [OPEN-ILS-GENERAL] Upcoming Documentation Interest Group Meeting: Thursday November 7, 2013
I have to miss the meeting tomorrow, but I will be around for the DIG hack-a-way. I would like to suggest one agenda item for tomorrow. I know we are aware of this need, but I didn't want it to get forgotten: 1. Compile a list of docs that need work so people know what they can work on during the hack-a-way -- Remington Steed Electronic Resources Specialist Hekman Library, Calvin College http://library.calvin.edu/ -Original Message- From: open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils- general-boun...@list.georgialibraries.org] On Behalf Of Yamil Suarez Sent: Wednesday, November 06, 2013 3:08 PM To: Documentation discussion for Evergreen software; Evergreen Community Catalogers; General Evergreen List; Development Evergreen list Subject: [OPEN-ILS-GENERAL] Upcoming Documentation Interest Group Meeting: Thursday November 7, 2013 Hello everyone, The Evergreen Documentation Interest Group has its next meeting scheduled for Thursday, November 7, 2013 at 2:00 PM EST on the #EvergreenIRC channel (http://evergreen-ils.org/irc.php). Anyone interested in documentation is welcome to attend. An agenda has been posted at http://evergreen-ils.org/dokuwiki/doku.php?id=evergreen- docs:dig_meetings Changes and additions to the agenda are welcome. Thanks, Yamil -- - We will be talking about last minute planning for the 2013 DIG hack-a-way DIG Hack-a-way 2013 - Agenda/Goal Ideas http://evergreen-ils.org/dokuwiki/doku.php?id=evergreen-docs:dig_hack- a-way
[OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard
Hi all, I thought I sent this message to the list months ago, but it looks like it got lost on its way. Let me know if you have any thoughts on this question! Kathy Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.org Twitter: http://www.twitter.com/kmlussier Original Message Subject:Opinions needed on copying patron data to the clipboard Date: Thu, 25 Jul 2013 16:36:59 -0400 From: Kathy Lussier kluss...@masslnc.org To: Evergreen General Discussion List open-ils-general@list.georgialibraries.org Hi all, I'm seeking opinions on a change that was made in 2.4 when copying information from the patron editor to the clipboard. Prior to 2.4, when a user clicked on a link in the patron summary, they would receive an alert confirming that the data had been copied to the clipboard (see attached image). The alert was removed in 2.4 and a bug has been filed on the issue - https://bugs.launchpad.net/evergreen/+bug/1192189. There are pros and cons to removing the confirmation message. The pros of removing the message are that it conforms with wider user interface standards. Basically, you don't receive this kind of confirmation when copying data using CTRL-C or a shortcut menu. The message can also be seen as an annoyance as it requires an additional click. On the con side, it can be somewhat disconcerting to click on that link and not receive a confirmation, leading the user to wonder if the data was really copied. It's uncommon in other software to use underlined text for copying data, and the confirmation message provides a visual cue as to the action that was just taken. Although I filed the original bug report, I have to say I'm on the fence with this issue. However, I do think it's important that the end users who are using the patron editor on a daily basis provide some feedback on this feature. Since I filed the bug, three more people have shown support for restoring the confirmation message. However, if there are people who were happy to see that the message went away, I don't think we would have heard from them in Launchpad because they wouldn't have bothered to take the time to determine if a bug were filed. I thought it would be best to do an informal poll of the community through the general list to see if there is interest in restoring the confirmation message or if people are happy with its removal. I'm hoping we can get a feel of the general consensus through an e-mail thread rather than setting up a formal poll. Let me know what you think! Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.org Twitter: http://www.twitter.com/kmlussier attachment: clipboard_alert.JPG
Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard
My thoughts are that even a single alert that has only an ok button and isn't an actual error is one too many. I'm looking at you, Action Succeeded. BLAH Copied to Clipboard is a close second in the ire raising dept. Jason -- Jason Boyer Indiana State Library http://library.in.gov/ 317-234-2128 From: open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Kathy Lussier Sent: Wednesday, November 06, 2013 3:28 PM To: Evergreen General Discussion List Subject: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard Hi all, I thought I sent this message to the list months ago, but it looks like it got lost on its way. Let me know if you have any thoughts on this question! Kathy Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.orgmailto:kluss...@masslnc.org Twitter: http://www.twitter.com/kmlussier Original Message Subject: Opinions needed on copying patron data to the clipboard Date: Thu, 25 Jul 2013 16:36:59 -0400 From: Kathy Lussier kluss...@masslnc.orgmailto:kluss...@masslnc.org To: Evergreen General Discussion List open-ils-general@list.georgialibraries.orgmailto:open-ils-general@list.georgialibraries.org Hi all, I'm seeking opinions on a change that was made in 2.4 when copying information from the patron editor to the clipboard. Prior to 2.4, when a user clicked on a link in the patron summary, they would receive an alert confirming that the data had been copied to the clipboard (see attached image). The alert was removed in 2.4 and a bug has been filed on the issue - https://bugs.launchpad.net/evergreen/+bug/1192189. There are pros and cons to removing the confirmation message. The pros of removing the message are that it conforms with wider user interface standards. Basically, you don't receive this kind of confirmation when copying data using CTRL-C or a shortcut menu. The message can also be seen as an annoyance as it requires an additional click. On the con side, it can be somewhat disconcerting to click on that link and not receive a confirmation, leading the user to wonder if the data was really copied. It's uncommon in other software to use underlined text for copying data, and the confirmation message provides a visual cue as to the action that was just taken. Although I filed the original bug report, I have to say I'm on the fence with this issue. However, I do think it's important that the end users who are using the patron editor on a daily basis provide some feedback on this feature. Since I filed the bug, three more people have shown support for restoring the confirmation message. However, if there are people who were happy to see that the message went away, I don't think we would have heard from them in Launchpad because they wouldn't have bothered to take the time to determine if a bug were filed. I thought it would be best to do an informal poll of the community through the general list to see if there is interest in restoring the confirmation message or if people are happy with its removal. I'm hoping we can get a feel of the general consensus through an e-mail thread rather than setting up a formal poll. Let me know what you think! Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.orgmailto:kluss...@masslnc.org Twitter: http://www.twitter.com/kmlussier
Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard
If a person needs confirmation, won't they get it when they try to paste into something? On Wed, Nov 6, 2013 at 4:52 PM, Boyer, Jason A jboy...@library.in.govwrote: My thoughts are that even a single alert that has only an ok button and isn't an actual error is one too many. I'm looking at you, Action Succeeded. BLAH Copied to Clipboard is a close second in the ire raising dept. Jason -- Jason Boyer Indiana State Library http://library.in.gov/ 317-234-2128 *From:* open-ils-general-boun...@list.georgialibraries.org [mailto: open-ils-general-boun...@list.georgialibraries.org] *On Behalf Of *Kathy Lussier *Sent:* Wednesday, November 06, 2013 3:28 PM *To:* Evergreen General Discussion List *Subject:* [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard Hi all, I thought I sent this message to the list months ago, but it looks like it got lost on its way. Let me know if you have any thoughts on this question! Kathy Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.org Twitter: http://www.twitter.com/kmlussier Original Message *Subject: * Opinions needed on copying patron data to the clipboard *Date: * Thu, 25 Jul 2013 16:36:59 -0400 *From: * Kathy Lussier kluss...@masslnc.org kluss...@masslnc.org *To: * Evergreen General Discussion List open-ils-general@list.georgialibraries.orgopen-ils-general@list.georgialibraries.org Hi all, I'm seeking opinions on a change that was made in 2.4 when copying information from the patron editor to the clipboard. Prior to 2.4, when a user clicked on a link in the patron summary, they would receive an alert confirming that the data had been copied to the clipboard (see attached image). The alert was removed in 2.4 and a bug has been filed on the issue - https://bugs.launchpad.net/evergreen/+bug/1192189. There are pros and cons to removing the confirmation message. The pros of removing the message are that it conforms with wider user interface standards. Basically, you don't receive this kind of confirmation when copying data using CTRL-C or a shortcut menu. The message can also be seen as an annoyance as it requires an additional click. On the con side, it can be somewhat disconcerting to click on that link and not receive a confirmation, leading the user to wonder if the data was really copied. It's uncommon in other software to use underlined text for copying data, and the confirmation message provides a visual cue as to the action that was just taken. Although I filed the original bug report, I have to say I'm on the fence with this issue. However, I do think it's important that the end users who are using the patron editor on a daily basis provide some feedback on this feature. Since I filed the bug, three more people have shown support for restoring the confirmation message. However, if there are people who were happy to see that the message went away, I don't think we would have heard from them in Launchpad because they wouldn't have bothered to take the time to determine if a bug were filed. I thought it would be best to do an informal poll of the community through the general list to see if there is interest in restoring the confirmation message or if people are happy with its removal. I'm hoping we can get a feel of the general consensus through an e-mail thread rather than setting up a formal poll. Let me know what you think! Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.org Twitter: http://www.twitter.com/kmlussier -- Ruth Frasur Director of the Historic(ally Awesome) Hagerstown - Jefferson Township Library 10 W. College Street in Hagerstown, Indiana (47346) p (765) 489-5632; f (765) 489-5808 Our Kickin' Website http://hagerstownlibrary.org Our Rockin' Facebook Page http://facebook.com/hjtplibrary and Stuff I'm Readinghttp://pinterest.com/hjtplibrary/ruth-reads/
Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard
I'm one of those who had already weighed in on the bug report initially. Our staff are extremely suspicious when they just click and nothing happens. They're way too used to having to highlight things and select 'copy' from somewhere to be comfortable believing that just clicking copies (for example) the entire library card number. They will often click several times, then try to highlight it anyway. The confirmation makes them feel better. So I have to say we'd like it back. Kate Butler Technology Librarian Rodgers Memorial Library (Hudson, NH) http://www.rodgerslibrary.org/ From: open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Kathy Lussier Sent: Wednesday, November 06, 2013 3:28 PM To: Evergreen General Discussion List Subject: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard Hi all, I thought I sent this message to the list months ago, but it looks like it got lost on its way. Let me know if you have any thoughts on this question! Kathy Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.orgmailto:kluss...@masslnc.org Twitter: http://www.twitter.com/kmlussier Original Message Subject: Opinions needed on copying patron data to the clipboard Date: Thu, 25 Jul 2013 16:36:59 -0400 From: Kathy Lussier kluss...@masslnc.orgmailto:kluss...@masslnc.org To: Evergreen General Discussion List open-ils-general@list.georgialibraries.orgmailto:open-ils-general@list.georgialibraries.org Hi all, I'm seeking opinions on a change that was made in 2.4 when copying information from the patron editor to the clipboard. Prior to 2.4, when a user clicked on a link in the patron summary, they would receive an alert confirming that the data had been copied to the clipboard (see attached image). The alert was removed in 2.4 and a bug has been filed on the issue - https://bugs.launchpad.net/evergreen/+bug/1192189. There are pros and cons to removing the confirmation message. The pros of removing the message are that it conforms with wider user interface standards. Basically, you don't receive this kind of confirmation when copying data using CTRL-C or a shortcut menu. The message can also be seen as an annoyance as it requires an additional click. On the con side, it can be somewhat disconcerting to click on that link and not receive a confirmation, leading the user to wonder if the data was really copied. It's uncommon in other software to use underlined text for copying data, and the confirmation message provides a visual cue as to the action that was just taken. Although I filed the original bug report, I have to say I'm on the fence with this issue. However, I do think it's important that the end users who are using the patron editor on a daily basis provide some feedback on this feature. Since I filed the bug, three more people have shown support for restoring the confirmation message. However, if there are people who were happy to see that the message went away, I don't think we would have heard from them in Launchpad because they wouldn't have bothered to take the time to determine if a bug were filed. I thought it would be best to do an informal poll of the community through the general list to see if there is interest in restoring the confirmation message or if people are happy with its removal. I'm hoping we can get a feel of the general consensus through an e-mail thread rather than setting up a formal poll. Let me know what you think! Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.orgmailto:kluss...@masslnc.org Twitter: http://www.twitter.com/kmlussier
Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard
Perhaps a tooltip that pops up after you click to copy, then goes away in x seconds? That way you don't have to click on anything but there is a confirmation that something happened? Aaron Zsembery Library Systems Analyst Pioneer Library System 2557 State Rt. 21 Canandaigua, New York 14424 Phone: (585) 394-8260 x111 - Original Message - From: Kate Butler katebut...@rodgerslibrary.org To: Evergreen Discussion Group open-ils-general@list.georgialibraries.org Sent: Wednesday, November 6, 2013 5:08:30 PM Subject: Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard I’m one of those who had already weighed in on the bug report initially. Our staff are extremely suspicious when they just click and nothing happens. They’re way too used to having to highlight things and select ‘copy’ from somewhere to be comfortable believing that just clicking copies (for example) the entire library card number. They will often click several times, then try to highlight it anyway. The confirmation makes them feel better. So I have to say we’d like it back. Kate Butler Technology Librarian Rodgers Memorial Library (Hudson, NH) http://www.rodgerslibrary.org/
Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard
I totally agree with Kate Butler. A simple acknowledgement that it's been done is needed. Mary Toma Head Librarian South Central Regional Library On Wed, Nov 6, 2013 at 2:28 PM, Kathy Lussier kluss...@masslnc.org wrote: Hi all, I thought I sent this message to the list months ago, but it looks like it got lost on its way. Let me know if you have any thoughts on this question! Kathy Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative(508) 343-0128kluss...@masslnc.org Twitter: http://www.twitter.com/kmlussier Original Message Subject: Opinions needed on copying patron data to the clipboard Date: Thu, 25 Jul 2013 16:36:59 -0400 From: Kathy Lussier kluss...@masslnc.org kluss...@masslnc.org To: Evergreen General Discussion List open-ils-general@list.georgialibraries.orgopen-ils-general@list.georgialibraries.org Hi all, I'm seeking opinions on a change that was made in 2.4 when copying information from the patron editor to the clipboard. Prior to 2.4, when a user clicked on a link in the patron summary, they would receive an alert confirming that the data had been copied to the clipboard (see attached image). The alert was removed in 2.4 and a bug has been filed on the issue - https://bugs.launchpad.net/evergreen/+bug/1192189. There are pros and cons to removing the confirmation message. The pros of removing the message are that it conforms with wider user interface standards. Basically, you don't receive this kind of confirmation when copying data using CTRL-C or a shortcut menu. The message can also be seen as an annoyance as it requires an additional click. On the con side, it can be somewhat disconcerting to click on that link and not receive a confirmation, leading the user to wonder if the data was really copied. It's uncommon in other software to use underlined text for copying data, and the confirmation message provides a visual cue as to the action that was just taken. Although I filed the original bug report, I have to say I'm on the fence with this issue. However, I do think it's important that the end users who are using the patron editor on a daily basis provide some feedback on this feature. Since I filed the bug, three more people have shown support for restoring the confirmation message. However, if there are people who were happy to see that the message went away, I don't think we would have heard from them in Launchpad because they wouldn't have bothered to take the time to determine if a bug were filed. I thought it would be best to do an informal poll of the community through the general list to see if there is interest in restoring the confirmation message or if people are happy with its removal. I'm hoping we can get a feel of the general consensus through an e-mail thread rather than setting up a formal poll. Let me know what you think! Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative(508) 343-0128kluss...@masslnc.org Twitter: http://www.twitter.com/kmlussier -- Mary Toma Head Librarian South Central Regional Library 160 Main Street Box 1540 Winkler, MB R6W 4B4 204-325-5864
[OPEN-ILS-GENERAL] Help pick date for online DIG training being offered in preparation for 2013 DIG hack-a-way
Hello, If you have been curious about how to contribute to DIG, I will giving an online DIG (AsciiDoc) training session coming up. The training will happen in the days leading up the 2013 DIG hack-a-way happening on Friday, November 15. You do not have to participate in the DIG hack-a-way to attend the training. - These are the tentative dates * Fri Nov 8 2 to 3 PM EST * Tue Nov 12 3 to 4 PM EST * Wed Nov 13 3 to 4 PM EST * Thu Nov 14 3 to 4 PM EST - Please fill out the Doodle form so I can pick the final date/time when we will get the most folks. http://doodle.com/z9uq6h2urapbb8ws NOTE: We plan to record the presentation on Youtube so it can be watched any time. Also, I plan to use an On Air Google Hangout which will allow you to watch by visiting a Youtube link, but if you want to be able to ask questions you need to join the Google Hangout I will create. For that I will need to eventually get an email address from the participants that is linked to their Google Accounts. One more thing, for those that cannot make any dates, you can access the presentation already from the following link or go to DIG home page where there is another link to it. https://docs.google.com/presentation/pub?id=1o8HruJayUSEvXQlU_IjU6xN3cJbuw3yagENlcUM7sUUstart=falseloop=falsedelayms=3000 Thanks in advance, Yamil --- DIG Little Known Facts - * Membership is very informal * You may refer yourself as a member of DIG if you do ANY of the following... A) Join our mailing list (and hopefully give your opinion on occasion) B) Join our monthly IRC meeting (and hopefully give your opinion on occasion) C) You have submit new documentation or edited existing DIG documentation - DIG home http://evergreen-ils.org/dokuwiki/doku.php?id=evergreen-docs:dig - DIG Mailing List Signup http://libmail.georgialibraries.org/mailman/listinfo/open-ils-documentation
Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard
Hi, On Wed, Nov 6, 2013 at 5:30 PM, Aaron Z aar...@pls-net.org wrote: Perhaps a tooltip that pops up after you click to copy, then goes away in x seconds? That way you don't have to click on anything but there is a confirmation that something happened? I like this suggestion -- it provides acknowledgement that something has happened without slowing down those who through preference or RSI want to minimize mouse clicks. Regards, Galen -- Galen Charlton Manager of Implementation Equinox Software, Inc. / The Open Source Experts email: g...@esilibrary.com direct: +1 770-709-5581 cell: +1 404-984-4366 skype: gmcharlt web:http://www.esilibrary.com/ Supporting Koha and Evergreen: http://koha-community.org http://evergreen-ils.org
Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard
My personal thoughts on this (not speaking for the rest of PINES) - First, if the average person clicks on something, they will expect something on the screen to visually change - a pop up message, a new window, a value change, etc. Second, when most people see an underlined link, they are not at all likely to expect that clicking on the link will copy the value because that is a very unusual thing for clicking on a link to do. The acknowledgement message serves to inform them that that is what they have done. If people do not like the acknowledgement message because it forces an extra click, I would suggest rethinking the link itself. Perhaps, instead of an underlined link, there should be a small button next to the text that either has the word copy on it or has the little symbol for copy? Terran McCanna PINES Program Manager Georgia Public Library Service 1800 Century Place, Suite 150 Atlanta, GA 30345 404-235-7138 tmcca...@georgialibraries.org - Original Message - From: Mary Toma scrlhead...@gmail.com To: Evergreen Discussion Group open-ils-general@list.georgialibraries.org Sent: Wednesday, November 6, 2013 5:51:36 PM Subject: Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard I totally agree with Kate Butler. A simple acknowledgement that it's been done is needed. Mary Toma Head Librarian South Central Regional Library On Wed, Nov 6, 2013 at 2:28 PM, Kathy Lussier kluss...@masslnc.org wrote: Hi all, I thought I sent this message to the list months ago, but it looks like it got lost on its way. Let me know if you have any thoughts on this question! Kathy Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.org Twitter: http://www.twitter.com/kmlussier Original Message Subject:Opinions needed on copying patron data to the clipboard Date: Thu, 25 Jul 2013 16:36:59 -0400 From: Kathy Lussier kluss...@masslnc.org To: Evergreen General Discussion List open-ils-general@list.georgialibraries.org Hi all, I'm seeking opinions on a change that was made in 2.4 when copying information from the patron editor to the clipboard. Prior to 2.4, when a user clicked on a link in the patron summary, they would receive an alert confirming that the data had been copied to the clipboard (see attached image). The alert was removed in 2.4 and a bug has been filed on the issue - https://bugs.launchpad.net/evergreen/+bug/1192189 . There are pros and cons to removing the confirmation message. The pros of removing the message are that it conforms with wider user interface standards. Basically, you don't receive this kind of confirmation when copying data using CTRL-C or a shortcut menu. The message can also be seen as an annoyance as it requires an additional click. On the con side, it can be somewhat disconcerting to click on that link and not receive a confirmation, leading the user to wonder if the data was really copied. It's uncommon in other software to use underlined text for copying data, and the confirmation message provides a visual cue as to the action that was just taken. Although I filed the original bug report, I have to say I'm on the fence with this issue. However, I do think it's important that the end users who are using the patron editor on a daily basis provide some feedback on this feature. Since I filed the bug, three more people have shown support for restoring the confirmation message. However, if there are people who were happy to see that the message went away, I don't think we would have heard from them in Launchpad because they wouldn't have bothered to take the time to determine if a bug were filed. I thought it would be best to do an informal poll of the community through the general list to see if there is interest in restoring the confirmation message or if people are happy with its removal. I'm hoping we can get a feel of the general consensus through an e-mail thread rather than setting up a formal poll. Let me know what you think! Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.org Twitter: http://www.twitter.com/kmlussier -- Mary Toma Head Librarian South Central Regional Library 160 Main Street Box 1540 Winkler, MB R6W 4B4 204-325-5864
Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard
I agree with Aaron and Galen; having some action without requiring an acknowledgement would be great. -Holly From: open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Galen Charlton Sent: Wednesday, November 06, 2013 2:41 PM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard Hi, On Wed, Nov 6, 2013 at 5:30 PM, Aaron Z aar...@pls-net.orgmailto:aar...@pls-net.org wrote: Perhaps a tooltip that pops up after you click to copy, then goes away in x seconds? That way you don't have to click on anything but there is a confirmation that something happened? I like this suggestion -- it provides acknowledgement that something has happened without slowing down those who through preference or RSI want to minimize mouse clicks. Regards, Galen -- Galen Charlton Manager of Implementation Equinox Software, Inc. / The Open Source Experts email: g...@esilibrary.commailto:g...@esilibrary.com direct: +1 770-709-5581 cell: +1 404-984-4366 skype: gmcharlt web:http://www.esilibrary.com/ Supporting Koha and Evergreen: http://koha-community.org http://evergreen-ils.org
[OPEN-ILS-GENERAL] Checking out holds to an alternate patron
Hi all, One big issue for our libraries has been the workflow in checking out items when the patron sends a family member or another person to pick up a hold on their behalf. We've been exploring different possibilities for development to improve this workflow. There are various ways our libraries handle this situation, but the following is a likely workflow: - A patron goes to the library and picks up their spouse's hold. They might pick it up from a self-service holds shelf or, if the holds shelf is behind the desk, they will ask staff for the item. - We have some libraries that use notes to verify who is allowed to pick up holds. In other libraries, particularly the smaller ones, staff may know by sight who is allowed to pick up a patron's holds. Libraries also have different policies on whether the hold should be checked out to the person who has picked up the hold or the person who originally placed the hold. - For those libraries that check out the item to the person who is picking up the hold, when they perform the checkout, they receive the message saying that the item is on hold for somebody else. Staff who have permission can then override that message and continue with the checkout. - The hold for the original patron remains, and there is no easy way to cancel that hold from this screen. Instead, staff need to retrieve the record for the original patron to cancel the hold. If they don't follow this last step, the hold remains on the patron's account and gets filled again. Circ staff who have the right permissions have the ability to perform the checkout and cancel the original hold so that the transaction can be completed. However, it takes several steps, particularly when it comes to the hold cancellation. MassLNC is considering a development project that would leverage a friends infrastructure already built into Evergreen that would allow us to easily manage who can pick up whose holds and automate the process a bit. If we decide to move forward with this project, I know I'll be sharing more information on this list as we work through some of the implementation details. However, we also recognize that, even if we provide a means for patrons to identify who can pick up their holds, there will continue to be situations where friends/family who have not yet been linked to a patron's account will be sent to the library to pick up someone's holds. In those situations, we still would like an easier way to handle the checkout. Here are our thoughts for improving the workflow: - If an item from the hold shelf is checked out to another patron, staff receive a prompt saying that the item is on hold for somebody else. This alert should display the name of the person for whom the item is on hold. - This prompt should provide three options: an option to cancel the checkout; to proceed with the checkout and remove the original patron from the holds queue; or to proceed with the checkout but leave the original patron in the holds queue. - The system should continue to use the same permissions it does today to determine if staff is authorized to proceed with the checkout by overriding the alert or authorized to cancel the hold. We aren't looking to give staff the ability to do anything they can't already do. We're basically trying to remove some of the steps required to complete the transaction. Before moving further on this project, I wanted to throw the idea out to the community to see if others would view this additional option on the prompt as an acceptable workflow improvement. Thanks! Kathy -- Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.org Twitter: http://www.twitter.com/kmlussier
Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard
McCanna, Terran wrote: Second, when most people see an underlined link, they are not at all likely to expect that clicking on the link will copy the value because that is a very unusual thing for clicking on a link to do. This, thousand times. There should be more consistency with the UI in staff client - currently clicking on a blue underlined link can do several things: copy the text to the clipboard, pop up a menu, or go to a new UI. I support the suggestion for a clipboard icon after a copyable text, possibly combined with a mouse hover effect and/or a tooltip... Perhaps hovering a mouse over the copyable text would show a dotted border for the text, and hovering over the icon also pops up a tooltip with Copy this text to clipboard. Clicking anywhere in the copyable text or on the icon would copy the text and show tooltip with Text copied to clipboard. -- Ystävällisin terveisin Pasi Kallinen ICT-asiantuntija p. 0400-139747 pasi.kalli...@pttk.fi Länsikatu 15 80110 Joensuu Pohjois-Karjalan Tietotekniikkakeskus Oy - www.pttk.fi From: open-ils-general-boun...@list.georgialibraries.org [open-ils-general-boun...@list.georgialibraries.org] on behalf of McCanna, Terran [tmcca...@georgialibraries.org] Sent: Thursday, November 07, 2013 01:44 To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard My personal thoughts on this (not speaking for the rest of PINES) - First, if the average person clicks on something, they will expect something on the screen to visually change - a pop up message, a new window, a value change, etc. Second, when most people see an underlined link, they are not at all likely to expect that clicking on the link will copy the value because that is a very unusual thing for clicking on a link to do. The acknowledgement message serves to inform them that that is what they have done. If people do not like the acknowledgement message because it forces an extra click, I would suggest rethinking the link itself. Perhaps, instead of an underlined link, there should be a small button next to the text that either has the word copy on it or has the little symbol for copy? Terran McCanna PINES Program Manager Georgia Public Library Service 1800 Century Place, Suite 150 Atlanta, GA 30345 404-235-7138 tmcca...@georgialibraries.org - Original Message - From: Mary Toma scrlhead...@gmail.com To: Evergreen Discussion Group open-ils-general@list.georgialibraries.org Sent: Wednesday, November 6, 2013 5:51:36 PM Subject: Re: [OPEN-ILS-GENERAL] Fwd: Opinions needed on copying patron data to the clipboard I totally agree with Kate Butler. A simple acknowledgement that it's been done is needed. Mary Toma Head Librarian South Central Regional Library On Wed, Nov 6, 2013 at 2:28 PM, Kathy Lussier kluss...@masslnc.org wrote: Hi all, I thought I sent this message to the list months ago, but it looks like it got lost on its way. Let me know if you have any thoughts on this question! Kathy Kathy Lussier Project Coordinator Massachusetts Library Network Cooperative (508) 343-0128 kluss...@masslnc.org Twitter: http://www.twitter.com/kmlussier Original Message Subject:Opinions needed on copying patron data to the clipboard Date: Thu, 25 Jul 2013 16:36:59 -0400 From: Kathy Lussier kluss...@masslnc.org To: Evergreen General Discussion List open-ils-general@list.georgialibraries.org Hi all, I'm seeking opinions on a change that was made in 2.4 when copying information from the patron editor to the clipboard. Prior to 2.4, when a user clicked on a link in the patron summary, they would receive an alert confirming that the data had been copied to the clipboard (see attached image). The alert was removed in 2.4 and a bug has been filed on the issue - https://bugs.launchpad.net/evergreen/+bug/1192189 . There are pros and cons to removing the confirmation message. The pros of removing the message are that it conforms with wider user interface standards. Basically, you don't receive this kind of confirmation when copying data using CTRL-C or a shortcut menu. The message can also be seen as an annoyance as it requires an additional click. On the con side, it can be somewhat disconcerting to click on that link and not receive a confirmation, leading the user to wonder if the data was really copied. It's uncommon in other software to use underlined text for copying data, and the confirmation message provides a visual cue as to the action that was just taken. Although I filed the original bug report, I have to say I'm on the fence with this issue. However, I do think it's important that the end users who are using the patron editor on a daily basis provide some feedback on this feature. Since I filed the bug, three more people have shown support for restoring the confirmation message. However, if there are people
