Title-level hold on bib record (with multiple available copies) prevents
renewal of the only copy currently checked out, citing it's needed for a hold.
We're running 2.9.0.
A patron asked staff to renew an item. The renewal failed, with the typical
message saying the copy was needed for a hold. Not unusual. Staff told them it
couldn't be renewed.
My extremely observant coworker later realized that we own 5 copies of this
book under the same title (rare for us, but this is an old, local history
book). One copy is in Reference, not holdable, but that still left 3 available
copies. In addition, the hold request was already fulfilled by another copy and
was waiting on the holds shelf.
I placed two more title-level holds on this record, which both showed up in the
pull list with the other available copies as the Current Copy.
Current Copy Status Title
Type
000115784 Waiting for Capture Kachemak Bay commu...
T
000092639 Waiting for Capture Kachemak Bay commu...
T
000081292 Ready for Pickup Kachemak Bay
commu... T
Still, when I tried to renew the only copy checked out, it failed.
COPY_NEEDED_FOR_HOLD Barcode: 000115781
Copy is needed to fulfill a hold
I have reproduced this issue with additional records, checking out one copy,
placing a title hold (which targets a different copy), then renewal failure
citing the checked out copy's barcode rather than the targeted copy's barcode
(which would make sense to stop a renewal).
Is anyone else seeing this? Sounds buggy, so I opened a report:
https://bugs.launchpad.net/evergreen/+bug/1612807
Seemed similar to this old bug
(https://bugs.launchpad.net/evergreen/+bug/1103706), but a fix was released in
2013:
-Holly
Holly Brennan
Technology Specialist
Homer Public Library
Homer, Alaska
hbren...@cityofhomer-ak.gov
907-435-3154 (direct)
907-235-3180 (main desk)
