Re: [OPEN-ILS-GENERAL] Hot spots

[Jennifer Bruch]

Some libraries in PaILS/SPARK lend them out for 1 week. They are pretty much 
always on reserve and never sit on the shelf for a casual check out.

There are a few learning curves:

  *   A few libraries have a system in place to have the data plan on the unit 
deactivated when it is 1 day overdue to get it returned. Patrons were more 
willing to return a useless brick😉
  *   One library has several different models and troubleshooting issues over 
the phone became a bit challenging. Reference staff had to figure out which 
model they were dealing with first
  *   Power cords and a/c adapters went missing or were "replaced" by patrons.
  *   Choosing the best Tupperware container to circulate them in is a fun hour 
in the grocery store


Jennifer Bruch

ILS Application Specialist

Pennsylvania Integrated Library System

717-818-2703

supp...@sparkpa.org


Submit a SPARK Support 
Request


From: Open-ils-general  on 
behalf of Diane Disbro 
Sent: Sunday, June 21, 2020 7:54 PM
To: Evergreen Discussion Group 
Subject: [OPEN-ILS-GENERAL] Hot spots

Good evening -

What is the loan period for you internet hot spots? Is it working well for your 
patrons?

Thank you.
Diane Disbro
Scenic Regional Library
Missouri

[OPEN-ILS-GENERAL] Hot spots

[Diane Disbro]

Good evening -

What is the loan period for you internet hot spots? Is it working well for
your patrons?

Thank you.
Diane Disbro
Scenic Regional Library
Missouri