[OPEN-ILS-GENERAL] Third Party Credit Card Vendors
I am interested in knowing if anyone is using a third party credit card vendor such as Paypal, Stripe, or Authorize.net. And if so, what has your experience been. Thanks Dawn Dale GPLS Helpdesk Manager Georgia Public Library Service 1800 Century Place Suite 150 Atlanta, GA 30345 404-235-7136 dd...@georgialibraries.org
Re: [OPEN-ILS-GENERAL] Problem registering new patron
Hi Eva, Your staff member needs a working location set. At the top of the permissions screen you should have a list of working locations. Choose at least one of those for your staff member, preferably the location where the staff member is working. That should fix the problem. They may need to log out and back in for it to take affect. Dawn Dale PINES Helpdesk Manager Georgia Public Library Service 1800 Century Place Suite 150 Atlanta, GA 30345 404-235-7136 dd...@georgialibraries.org - Original Message - From: Cerninakova Eva cer...@jabok.cz To: Evergreen Discussion Group open-ils-general@list.georgialibraries.org Sent: Sunday, May 11, 2014 9:12:51 AM Subject: [OPEN-ILS-GENERAL] Problem registering new patron In a new Evergreen system we have a problem registering patrons. Staff (except admin account) is not able to register new patron or edit patron account information - only some fields are displayed, see http://knihovna.jabok.cz/Evergreen/snapshots/edit_patron.jpg or or http://knihovna.jabok.cz/Evergreen/snapshots/register_patron.jpg . Staff permission groups have following configurations: Editing permission: group_application.user.patron or group_application.user.staff Parent group: Staff Group permissions: CREATE_USER CREATE_USER_GROUP_LINK DELETE_USER UPDATE_USER VIEW_USER group_application.user group_application.user.patron group_application.user.staff We don´t know what does the USER_BTYPE mean, but we also tried adding: CREATE_USER_BTYPE DELETE_USER_BTYPE UPDATE_USER_BTYPE VIEW_USER_BTYPE Permission mentioned above are granted to staff accounts both on the permission group level and for individual user (via user permission editor). Staff accounts have assigned appropriate working location too. Registering new patron is impossible even for the local system administrator account, that have all above mentioned permissions granted for the consortium depth (and can also grant them) and has the 'EVERYTHING' permission granted on the branch level. Is there anything else that should be set up to enable staff to edit or register new user? Thanks for any ideas Eva -- Mgr. Eva Cerniňáková cer...@jabok.cz Tel. +420 211 222 409 Knihovna Jabok http:/ knihovna.jabok.cz Tel. +420 211 222 410 Jabok - Vyšší odborná škola sociálně pedagogická a teologická Salmovská 8, 120 00 Praha 2 IČO: 45769621, DIČ: CZ45769621 Č. ú. 1993 04/5500 - Raiffeisenbank
Re: [OPEN-ILS-GENERAL] Question about messages on patron accounts
Thanks, Erica! I wasn't aware of that. Dawn Dale PINES Helpdesk Manager Georgia Public Library Service 1800 Century Place Suite 150 Atlanta, GA 30345 404-235-7136 dd...@georgialibraries.org - Original Message - From: Erica Rohlfs eroh...@esilibrary.com To: Evergreen Discussion Group open-ils-general@list.georgialibraries.org Sent: Thursday, April 10, 2014 5:03:29 PM Subject: Re: [OPEN-ILS-GENERAL] Question about messages on patron accounts Hi Deana! Are you referring to the notes/alerts/blocks listed under Messages within the patron account? You can control how far out into your system staff members see these notes and alerts under Standing Penalties. Admin - Local Administration - Standing Penalties. You will want to specify the org_depth for the penalty in question. What I am noticing, though, is that the adjustment to the org_depth does not retroactively make the notes visible further out in the system. It will only apply to the notes or alerts I add after I adjust my org_depth. Perhaps others out there know a trick or two to get the older messages to display further out into your system? Does this help? Erica On Thu, Apr 10, 2014 at 4:26 PM, Deana Cunningham deana.cunning...@granvillecounty.org wrote: Hi all, Myself and another staff member were looking at the same patron account at the same time yesterday and had two different sets of notes show up! Are notes, alerts and messages specific to the branch where they were placed? System generated messages show up in both locations (and are preceded by the abbreviation for our library system). Notes by staff are preceded by the abbreviation for the branch where the workstation was registered. Is there a library setting somewhere to make these visible across all our branches? Thanks - again! Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org -- Erica Rohlfs Education Librarian Equinox Software Inc. / The Open Source Experts Phone: 770-709-5572 | 1-877-OPEN-ILS (673-6457) x5572 Email: eroh...@esilibrary.com Web: http://www.esilibrary.com
Re: [OPEN-ILS-GENERAL] workstation login tracking
Deana, Look in the Admin menu under Local Admin. At the very bottom of the list there is a work log. You should be able to use that to tell who was logged in when. You may have to turn on the activity meter in the Admin menu for it to work, I am not sure. Dawn Dale PINES Helpdesk Manager Georgia Public Library Service 1800 Century Place Suite 150 Atlanta, GA 30345 404-235-7136 dd...@georgialibraries.org - Original Message - From: Deana Cunningham deana.cunning...@granvillecounty.org To: open-ils-general@list.georgialibraries.org Sent: Monday, October 21, 2013 4:57:32 PM Subject: [OPEN-ILS-GENERAL] workstation login tracking Hi all! I am wondering if there is a way to tell who was logged in to a given workstation at a given time? We are having difficulty getting items to the correct location. I can easily tell when and at which workstation the items were checked in, and I can put that together with my knowledge of who usually works on which station at that time, but I was wondering if there is a way to see this information through the staff client? Thanks! Deana Deana Cunningham Branch Manager, South Branch Library 1550 S. Campus Dr. Creedmoor, NC 27522 Phone: (919) 528-1752 Fax: (919) 528-1376 deana.cunning...@granvillecounty.org
[OPEN-ILS-GENERAL] Hold is behind circ desk option
In Evergreen 2/3/4 there is an option to click for Hold is behind circ desk in the Edit Patron screen. The place I am referring to is the check box that would say that the patron wants you to hold the book behind the desk. We have one library in our system that is experimenting with self-service holds. We went into the Branch Manager’s account and put a check in that box to state that the patron wants his hold held behind the desk. Then he went and placed a hold, then pulled the hold and captured it. There was no indication on the slip that alerted the staff to put the hold behind the desk for the patron. Does anyone know what checking that box on the Edit Patron screen does, exactly? Thanks, Dawn Dale PINES Helpdesk Manager Georgia Public Library Service 1800 Century Place Suite 150 Atlanta, GA 30345 404-235-7136 dd...@georgialibraries.org
Re: [OPEN-ILS-GENERAL] 2011 Evergreen International Conference - 2nd Call for Program Submissions - Deadline 1/14 5:00 p.m. EST
I will be happy to do a presentation similar to the one I did in Athens, Easy to learn, Easy to use, if you want me to. Dawn Dale PINES Helpdesk Manager Georgia Public Library Service 1800 Century Place Suite 150 Atlanta, GA 30345 404-235-7136 dd...@georgialibraries.org - Original Message - From: Chris Sharp csh...@georgialibraries.org To: Evergreen Discussion Group open-ils-general@list.georgialibraries.org, Evergreen Development Discussion List open-ils-...@list.georgialibraries.org Sent: Tuesday, January 4, 2011 1:55:16 PM Subject: [OPEN-ILS-GENERAL] 2011 Evergreen International Conference - 2nd Call for Program Submissions - Deadline 1/14 5:00 p.m. EST Happy New Year to all! The 2011 Evergreen International Conference planning team continues to accept presentation proposals for the conference. We have received fewer than 10 submissions so far but we are hopeful for more. If you have been waiting in the wings for your moment to shine, here it is! There are three programming tracks, and we hope to have a broad spectrum of programming within each track: 1) Front line - Best practices and techniques for using Evergreen in day-to-day library operations 2) Administration - programs targeted at managers and administrators seeking information about the feasibility, cost issues, and other topics related to using Evergreen and open source software in consortial and standalone environments 3) Technology - Issues of interest related to system administration, software development, implementation, hardware, and integration with other software Presentation sessions will be 55 minutes in length - multi-part presentations will be considered if your presentation requires more time. All presenters can expect a laptop with Web access and PowerPoint, a computer projector and a microphone. *Proposal guidelines:* 1) All submissions must include a session title, short description appropriate for the conference program (no more than 200 words), and the names, institutions, job titles and email addresses of those who will be presenting the material at the conference. 2) Note your intended track (Tech, Administration and Front Line Users) and presumed technical level of your audience. 3) Let us know of any accessibility requirements. Please submit your proposals at the following site: http://www.surveymonkey.com/s/7R7MSMF before 5:00 p.m. EST on January 14, 2011. The third annual Evergreen International Conference will be held at the Decatur Holiday Inn and Conference Center in Decatur, Georgia on April 27 - 30, 2011. Details about the conference may be found at the conference website: http://pines.georgialibraries.org/evergreen2011 We continue to look forward to your submissions! Chris Sharp PINES Program Manager Georgia Public Library Service 1800 Century Place, Suite 150 Atlanta, Georgia 30345 (404) 235-7147 csh...@georgialibraries.org http://pines.georgialibraries.org/
Re: [OPEN-ILS-GENERAL] Need advice on circulation limits
Vicki, You can set up a profile for these types of users and limit the checkouts to 3. In PINES we have a restricted profile that only allows 2 checkouts and no overdues or fines. Dawn Dale PINES Helpdesk Manager Georgia Public Library Service 1800 Century Place Suite 150 Atlanta, GA 30345 404-235-7136 dd...@georgialibraries.org - Original Message - From: Vicki Reeves vic...@beau.org To: Evergreen Discussion Group open-ils-general@list.georgialibraries.org Sent: Thursday, December 23, 2010 9:24:39 AM Subject: [OPEN-ILS-GENERAL] Need advice on circulation limits Is there a way to place a 'special circumstances' limit the number of items a patron can check out. For example, we usually limit new patrons and patrons who are paying off a fine in installments to checking out 3 items at a time. Can someone suggest a way to do this in Evergreen? Thank you.
