Re: [OPEN-ILS-GENERAL] ***SPAM*** Anyone encountered this: Error loading preferences when opening Copy Editor

2013-03-19 Thread Cerninakova Eva

Hi Tina,

it reminds me very much the bug we came across some time ago, see
https://bugs.launchpad.net/evergreen/+bug/997284
(although I don´t suppose you have problem with Czech characters ;-) and 
the reason in your case would be different).
The only thing which we have found to help is deleting Evergreen client 
profile on local disc (I guess deleting of one paticular file from the 
profile would be enough, but I don´t know which one).


Eva Cerniňáková





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Mgr. Eva Cerniňáková
cer...@jabok.cz

Jabok - Vyšší odborná škola sociálně pedagogická a teologická
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Salmovská 8, 120 00 Praha 2
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Dne 19.3.2013 0:48, Tina Ji (Project Sitka) napsal(a):

Hi everyone,

I wonder whether anyone has ever encountered similar case and may help 
shed some light.


One one of our libraries keeps encountering the following error when 
opening Copy Editor. The same error also shows up when changing the 
value in any field on Copy Editor. After confirming the errors, copy 
records can be created/edited.


Error loading preferences: Could not js-ify the JSON: SyntaxError: 
syntax error.


This happens on one particular computer only with difference staff 
accounts. The staff have uninstalled the staff client, downloaded a 
new copy of it form our website, and re-installed it. Cache has been 
cleared. But nothing has changed.


The computer runs Windows Vista. The recent change is updating Flash 
and Java. It used to work without any problem.


Any help will be appreciated.

Tina Ji
1-888-848-9250
Trainer/Help Desk Specialist
BC Libraries Cooperative/Sitka






[OPEN-ILS-GENERAL] ***SPAM*** Anyone encountered this: Error loading preferences when opening Copy Editor

2013-03-18 Thread Tina Ji (Project Sitka)

Hi everyone,

I wonder whether anyone has ever encountered similar case and may help  
shed some light.


One one of our libraries keeps encountering the following error when  
opening Copy Editor. The same error also shows up when changing the  
value in any field on Copy Editor. After confirming the errors, copy  
records can be created/edited.


Error loading preferences: Could not js-ify the JSON: SyntaxError:  
syntax error.


This happens on one particular computer only with difference staff  
accounts. The staff have uninstalled the staff client, downloaded a  
new copy of it form our website, and re-installed it. Cache has been  
cleared. But nothing has changed.


The computer runs Windows Vista. The recent change is updating Flash  
and Java. It used to work without any problem.


Any help will be appreciated.

Tina Ji
1-888-848-9250
Trainer/Help Desk Specialist
BC Libraries Cooperative/Sitka