Re: [OPEN-ILS-GENERAL] Item Jacket Update After ISBN/UPC Change

2017-05-15 Thread Remington Steed
Michael,

No special configuration is required.  The main complicating factor is that 
this feature uses the Evergreen Apache Access Handler to verify that the user 
has staff permissions.  Is it possible you clicked the “clear cache” link after 
your client session had expired?  Try again immediately after logging into the 
staff client.  You can also try accessing the URL from your error message using 
a regular browser, then login with staff credentials when prompted, and you 
should see the expected success message.

If that doesn’t work, could you provide more information about your Evergreen 
installation?  For starters, did you start with version 2.9, or did you upgrade 
from a previous version?

Remington

--
Remington Steed
Electronic Resources Specialist
Hekman Library, Calvin College
http://library.calvin.edu/

From: Open-ils-general 
[mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of 
Michael Schell
Sent: Monday, May 15, 2017 2:17 PM
To: Evergreen Discussion Group 
Subject: Re: [OPEN-ILS-GENERAL] Item Jacket Update After ISBN/UPC Change

Ben,
When I click the clear cache link I get a "Not Found: The requested URL 
/opac/extras/ac/clearcache/all/r/359172 was not found on this server." error.  
Does this feature need to be configured somewhere?
Thanks,
-Michael

On 12 May 2017 at 13:44, Bob Wicksall 
mailto:bwicks...@pls-net.org>> wrote:
Hello,

I'm not sure how long items remain in the cache but it can be cleared.  Display 
the item in question in the OPAC view of the staff client.  Look for a link 
titled "Clear AC Cache".

Bob Wicksall
Computer and Network Services Manager

Pioneer Library System
2557 State Rt. 21
Canandaigua, New York  14424


From: "Michael Schell" mailto:msch...@fepl.ca>>
To: 
open-ils-general@list.georgialibraries.org<mailto:open-ils-general@list.georgialibraries.org>
Sent: Friday, May 12, 2017 1:34:18 PM
Subject: [OPEN-ILS-GENERAL] Item Jacket Update After ISBN/UPC Change
Hello,
When an ISBN/UPC is changed in the marc record how long will it take for that 
change to be reflected in cover image in the catalogue?  And is there a way to 
make it immediate?
Thanks,

--
Michael Schell
Systems Administrator
Fort Erie Public Library
905-871-2546 x301
msch...@fepl.ca<mailto:msch...@fepl.ca>
www.fepl.ca<http://www.fepl.ca/>




--
Michael Schell
Systems Administrator
Fort Erie Public Library
905-871-2546 x301
msch...@fepl.ca<mailto:msch...@fepl.ca>
www.fepl.ca<http://www.fepl.ca/>


Re: [OPEN-ILS-GENERAL] Item Jacket Update After ISBN/UPC Change

2017-05-15 Thread Michael Schell
Thanks Ben,

That block is not in the eg_vhost.conf. I'll add it in and see what happens.

-Michael

On 15 May 2017 at 15:10, Ben Shum  wrote:

> Hi Michael,
>
> I think that the clearcache stuff is part of the eg_vhost.conf apache
> configuration file.
>
> There's a block like this in the stock install file:
>
> # Lock clearing cache down to STAFF_LOGIN
> 
> PerlAccessHandler OpenILS::WWW::AccessHandler
> PerlSetVar OILSAccessHandlerPermission "STAFF_LOGIN"
> 
>
> If you don't have an entry like that in your apache configuration, it
> might not be behaving properly.  As part of upgrades to newer versions
> of Evergreen, I've always compared my eg_vhost.conf and other config
> files with the stock release versions to make sure that any new
> feature pieces are integrated with my local changes.
>
> Since you're running a custom skin in your catalog (which looks very
> pretty!), perhaps this component is missing.
>
> Something to check first anyways, hope it points you in the right
> direction.
>
> -- Ben
>
> On Mon, May 15, 2017 at 2:17 PM, Michael Schell  wrote:
> > Ben,
> >
> > When I click the clear cache link I get a "Not Found: The requested URL
> > /opac/extras/ac/clearcache/all/r/359172 was not found on this server."
> > error.  Does this feature need to be configured somewhere?
> >
> > Thanks,
> >
> > -Michael
> >
> > On 12 May 2017 at 13:44, Bob Wicksall  wrote:
> >>
> >> Hello,
> >>
> >> I'm not sure how long items remain in the cache but it can be cleared.
> >> Display the item in question in the OPAC view of the staff client.
> Look for
> >> a link titled "Clear AC Cache".
> >>
> >> Bob Wicksall
> >> Computer and Network Services Manager
> >>
> >> Pioneer Library System
> >> 2557 State Rt. 21
> >> Canandaigua, New York  14424
> >>
> >>
> >> 
> >>
> >> From: "Michael Schell" 
> >> To: open-ils-general@list.georgialibraries.org
> >> Sent: Friday, May 12, 2017 1:34:18 PM
> >> Subject: [OPEN-ILS-GENERAL] Item Jacket Update After ISBN/UPC Change
> >>
> >> Hello,
> >>
> >> When an ISBN/UPC is changed in the marc record how long will it take for
> >> that change to be reflected in cover image in the catalogue?  And is
> there a
> >> way to make it immediate?
> >>
> >> Thanks,
> >>
> >> --
> >> Michael Schell
> >> Systems Administrator
> >> Fort Erie Public Library
> >> 905-871-2546 x301
> >> msch...@fepl.ca
> >> www.fepl.ca
> >>
> >
> >
> >
> > --
> > Michael Schell
> > Systems Administrator
> > Fort Erie Public Library
> > 905-871-2546 x301
> > msch...@fepl.ca
> > www.fepl.ca
>
>
>
> --
> Benjamin Shum
> Evergreener
>



-- 
Michael Schell
Systems Administrator
Fort Erie Public Library
905-871-2546 x301
msch...@fepl.ca
www.fepl.ca


Re: [OPEN-ILS-GENERAL] Item Jacket Update After ISBN/UPC Change

2017-05-15 Thread Ben Shum
Hi Michael,

I think that the clearcache stuff is part of the eg_vhost.conf apache
configuration file.

There's a block like this in the stock install file:

# Lock clearing cache down to STAFF_LOGIN

PerlAccessHandler OpenILS::WWW::AccessHandler
PerlSetVar OILSAccessHandlerPermission "STAFF_LOGIN"


If you don't have an entry like that in your apache configuration, it
might not be behaving properly.  As part of upgrades to newer versions
of Evergreen, I've always compared my eg_vhost.conf and other config
files with the stock release versions to make sure that any new
feature pieces are integrated with my local changes.

Since you're running a custom skin in your catalog (which looks very
pretty!), perhaps this component is missing.

Something to check first anyways, hope it points you in the right direction.

-- Ben

On Mon, May 15, 2017 at 2:17 PM, Michael Schell  wrote:
> Ben,
>
> When I click the clear cache link I get a "Not Found: The requested URL
> /opac/extras/ac/clearcache/all/r/359172 was not found on this server."
> error.  Does this feature need to be configured somewhere?
>
> Thanks,
>
> -Michael
>
> On 12 May 2017 at 13:44, Bob Wicksall  wrote:
>>
>> Hello,
>>
>> I'm not sure how long items remain in the cache but it can be cleared.
>> Display the item in question in the OPAC view of the staff client.  Look for
>> a link titled "Clear AC Cache".
>>
>> Bob Wicksall
>> Computer and Network Services Manager
>>
>> Pioneer Library System
>> 2557 State Rt. 21
>> Canandaigua, New York  14424
>>
>>
>> ____________
>>
>> From: "Michael Schell" 
>> To: open-ils-general@list.georgialibraries.org
>> Sent: Friday, May 12, 2017 1:34:18 PM
>> Subject: [OPEN-ILS-GENERAL] Item Jacket Update After ISBN/UPC Change
>>
>> Hello,
>>
>> When an ISBN/UPC is changed in the marc record how long will it take for
>> that change to be reflected in cover image in the catalogue?  And is there a
>> way to make it immediate?
>>
>> Thanks,
>>
>> --
>> Michael Schell
>> Systems Administrator
>> Fort Erie Public Library
>> 905-871-2546 x301
>> msch...@fepl.ca
>> www.fepl.ca
>>
>
>
>
> --
> Michael Schell
> Systems Administrator
> Fort Erie Public Library
> 905-871-2546 x301
> msch...@fepl.ca
> www.fepl.ca



-- 
Benjamin Shum
Evergreener


Re: [OPEN-ILS-GENERAL] Item Jacket Update After ISBN/UPC Change

2017-05-15 Thread Michael Schell
Ben,

When I click the clear cache link I get a "Not Found: The requested URL
/opac/extras/ac/clearcache/all/r/359172 was not found on this server."
error.  Does this feature need to be configured somewhere?

Thanks,

-Michael

On 12 May 2017 at 13:44, Bob Wicksall  wrote:

> Hello,
>
> I'm not sure how long items remain in the cache but it can be cleared.
> Display the item in question in the OPAC view of the staff client.  Look
> for a link titled "Clear AC Cache".
>
> Bob Wicksall
> Computer and Network Services Manager
>
> Pioneer Library System
> 2557 State Rt. 21
> Canandaigua, New York  14424
>
>
> --
>
> *From: *"Michael Schell" 
> *To: *open-ils-general@list.georgialibraries.org
> *Sent: *Friday, May 12, 2017 1:34:18 PM
> *Subject: *[OPEN-ILS-GENERAL] Item Jacket Update After ISBN/UPC Change
>
> Hello,
>
> When an ISBN/UPC is changed in the marc record how long will it take for
> that change to be reflected in cover image in the catalogue?  And is there
> a way to make it immediate?
>
> Thanks,
>
> --
> Michael Schell
> Systems Administrator
> Fort Erie Public Library
> 905-871-2546 x301 <(905)%20871-2546>
> msch...@fepl.ca
> www.fepl.ca
>
>


-- 
Michael Schell
Systems Administrator
Fort Erie Public Library
905-871-2546 x301
msch...@fepl.ca
www.fepl.ca


Re: [OPEN-ILS-GENERAL] Item Jacket Update After ISBN/UPC Change

2017-05-12 Thread Bob Wicksall
Hello, 

I'm not sure how long items remain in the cache but it can be cleared. Display 
the item in question in the OPAC view of the staff client. Look for a link 
titled "Clear AC Cache". 

Bob Wicksall 
Computer and Network Services Manager 

Pioneer Library System 
2557 State Rt. 21 
Canandaigua, New York 14424 

> From: "Michael Schell" 
> To: open-ils-general@list.georgialibraries.org
> Sent: Friday, May 12, 2017 1:34:18 PM
> Subject: [OPEN-ILS-GENERAL] Item Jacket Update After ISBN/UPC Change

> Hello,

> When an ISBN/UPC is changed in the marc record how long will it take for that
> change to be reflected in cover image in the catalogue? And is there a way to
> make it immediate?

> Thanks,

> --
> Michael Schell
> Systems Administrator
> Fort Erie Public Library
> 905-871-2546 x301
> [ mailto:msch...@fepl.ca | msch...@fepl.ca ]
> [ http://www.fepl.ca/ | www.fepl.ca ]


Re: [OPEN-ILS-GENERAL] Item Jacket Update After ISBN/UPC Change

2017-05-12 Thread Michael Schell
Thanks Ben! I missed that link in the staff client.  Exactly what I needed.

-Michael

On 12 May 2017 at 13:42, Ben Shum  wrote:

> I think by default, covers stay cached in server side memory for at
> least 24 hours.  But don't quote me on that number, it might be more
> or less depending on settings.
>
> As far as forcing a change, as of Evergreen 2.9 and above, there
> should be a link in the staff client view of a bib record to clear the
> added content cache which would include the cover art.  (see:
> https://evergreen-ils.org/documentation/release/RELEASE_
> NOTES_2_9.html#_client
> )
>
> -- Ben
>
> On Fri, May 12, 2017 at 1:34 PM, Michael Schell  wrote:
> > Hello,
> >
> > When an ISBN/UPC is changed in the marc record how long will it take for
> > that change to be reflected in cover image in the catalogue?  And is
> there a
> > way to make it immediate?
> >
> > Thanks,
> >
> > --
> > Michael Schell
> > Systems Administrator
> > Fort Erie Public Library
> > 905-871-2546 x301
> > msch...@fepl.ca
> > www.fepl.ca
>
>
>
> --
> Benjamin Shum
> Evergreener
>



-- 
Michael Schell
Systems Administrator
Fort Erie Public Library
905-871-2546 x301
msch...@fepl.ca
www.fepl.ca


Re: [OPEN-ILS-GENERAL] Item Jacket Update After ISBN/UPC Change

2017-05-12 Thread Ben Shum
I think by default, covers stay cached in server side memory for at
least 24 hours.  But don't quote me on that number, it might be more
or less depending on settings.

As far as forcing a change, as of Evergreen 2.9 and above, there
should be a link in the staff client view of a bib record to clear the
added content cache which would include the cover art.  (see:
https://evergreen-ils.org/documentation/release/RELEASE_NOTES_2_9.html#_client
)

-- Ben

On Fri, May 12, 2017 at 1:34 PM, Michael Schell  wrote:
> Hello,
>
> When an ISBN/UPC is changed in the marc record how long will it take for
> that change to be reflected in cover image in the catalogue?  And is there a
> way to make it immediate?
>
> Thanks,
>
> --
> Michael Schell
> Systems Administrator
> Fort Erie Public Library
> 905-871-2546 x301
> msch...@fepl.ca
> www.fepl.ca



-- 
Benjamin Shum
Evergreener


[OPEN-ILS-GENERAL] Item Jacket Update After ISBN/UPC Change

2017-05-12 Thread Michael Schell
Hello,

When an ISBN/UPC is changed in the marc record how long will it take for
that change to be reflected in cover image in the catalogue?  And is there
a way to make it immediate?

Thanks,

-- 
Michael Schell
Systems Administrator
Fort Erie Public Library
905-871-2546 x301
msch...@fepl.ca
www.fepl.ca