[OPEN-ILS-GENERAL] self-check receipt config?
Hi all, I've been working with one of our libraries on the self-checkout and we're running into issues configuring the receipt printer. . A regular 8.5 x 11 personal laser prints things out on a single sheet pretty well, but using a label/receipt paper printer, there's an excessive amount of feed. The library was able to solve this issue with their regular staff-client workstations (using the same printers) by making changes in the printer settings editor. However, with the self-check, I'm thinking this is not an option? I've checked the documentation, some of the links mentioned here, http://evergreen-ils.org/dokuwiki/doku.php?id=scratchpad:simple_self_check, and a few other places, but can't seem to find anything too specificmaybe I'm overlooking stuff. I also need to go back and take another run at the printer config as well, but wanted to ask around first to see about software changes. If you have any links or other information, would you mind to share? Appreciate it! --Tony Tony Bandy to...@ohionet.orgmailto:to...@ohionet.org OHIONET 1500 West Lane Ave. Columbus, OH 43221-3975 614-484-1074 (Direct) 614-486-2966 x19
Re: [OPEN-ILS-GENERAL] self-check receipt config?
Hi Ben, folks, Appreciate the update! This is using the updated 2.7.X selfcheck interface via a standard web browser (Chrome, FF). My test printer is a Zebra GX430t attached via USB. I think the library is using another type of printer, similar to the Zebra I'm using (USB, etc.). Appreciate the OpenKiosk information--I had forgotten about that. I will give it a whack. Thanks, --Tony Tony Bandy to...@ohionet.org OHIONET 1500 West Lane Ave. Columbus, OH 43221-3975 614-484-1074 (Direct) 614-486-2966 x19 -Original Message- From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Ben Shum Sent: Wednesday, July 1, 2015 12:22 PM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] self-check receipt config? Hi Tony, For clarification, are you speaking about an actual selfcheck appliance by a specific vendor? Or are you using the Evergreen web selfcheckout interface via some sort of dedicated browser on a machine? If the latter, the Evergreen web selfcheckout's printing might rely mainly on the browser's configuration actually. For our libs who use web selfcheck, we generally recommended using OpenKiosk (http://openkiosk.mozdevgroup.com/) and what we've found is that in certain cases with receipt printers, we had to manually tweak the OpenKiosk configuration files to apply certain printer settings. As a variant browser based of Mozilla Firefox, what I found is that I could compare configuration file prefs.js from Firefox's appdata directory to OpenKiosk's. So I experimented by configuring Firefox to print the way I wanted to, then copied over printer_* related lines from that prefs.js over to OpenKiosk's prefs.js file. I do not have this information readily available to share, but there might be further information to be found online in other forums. Also, for the lists and general information, the wiki link that Tony found is to an older selfcheck interface that will soon be removed (it is already deprecated and not supported). See https://bugs.launchpad.net/evergreen/+bug/1312297 for notes on removal. That wiki page should probably be deleted at some point. Or updated to reflect the newer tt2 based selfcheck. -- Ben On Wed, Jul 1, 2015 at 12:10 PM, Tony Bandy to...@ohionet.org wrote: Hi all, I’ve been working with one of our libraries on the self-checkout and we’re running into issues configuring the receipt printer. . A regular 8.5 x 11 personal laser prints things out on a single sheet pretty well, but using a label/receipt paper printer, there’s an excessive amount of feed. The library was able to solve this issue with their regular staff-client workstations (using the same printers) by making changes in the printer settings editor. However, with the self-check, I’m thinking this is not an option? I’ve checked the documentation, some of the links mentioned here, http://evergreen-ils.org/dokuwiki/doku.php?id=scratchpad:simple_self_c heck, and a few other places, but can’t seem to find anything too specific….maybe I’m overlooking stuff. I also need to go back and take another run at the printer config as well, but wanted to ask around first to see about software changes. If you have any links or other information, would you mind to share? Appreciate it! --Tony Tony Bandy to...@ohionet.org OHIONET 1500 West Lane Ave. Columbus, OH 43221-3975 614-484-1074 (Direct) 614-486-2966 x19 -- Benjamin Shum Evergreen Systems Manager Bibliomation, Inc. 24 Wooster Ave. Waterbury, CT 06708 203-577-4070, ext. 113
Re: [OPEN-ILS-GENERAL] self-check receipt config?
Hi Tony, Easier then with standard web browsers like Chrome/Firefox. I would expect there to be browser settings available for per-printer configuration, or alternatively, you could configure the OS (Windows, or whatever) to print a specific way by default too, and then tell the browser to use that printer. Sometimes what we do is to configure Windows to use a receipt printer by default, and then adjust paper type, etc. in the printer's configuration in Windows instead of the application specific (Evergreen, web browsers, whatever) and that can work too. If it's the only printer attached to the machine anyways. And you don't print regular sized web page contents on receipt printers... heh. -- Ben On Wed, Jul 1, 2015 at 12:28 PM, Tony Bandy to...@ohionet.org wrote: Hi Ben, folks, Appreciate the update! This is using the updated 2.7.X selfcheck interface via a standard web browser (Chrome, FF). My test printer is a Zebra GX430t attached via USB. I think the library is using another type of printer, similar to the Zebra I'm using (USB, etc.). Appreciate the OpenKiosk information--I had forgotten about that. I will give it a whack. Thanks, --Tony Tony Bandy to...@ohionet.org OHIONET 1500 West Lane Ave. Columbus, OH 43221-3975 614-484-1074 (Direct) 614-486-2966 x19 -Original Message- From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Ben Shum Sent: Wednesday, July 1, 2015 12:22 PM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] self-check receipt config? Hi Tony, For clarification, are you speaking about an actual selfcheck appliance by a specific vendor? Or are you using the Evergreen web selfcheckout interface via some sort of dedicated browser on a machine? If the latter, the Evergreen web selfcheckout's printing might rely mainly on the browser's configuration actually. For our libs who use web selfcheck, we generally recommended using OpenKiosk (http://openkiosk.mozdevgroup.com/) and what we've found is that in certain cases with receipt printers, we had to manually tweak the OpenKiosk configuration files to apply certain printer settings. As a variant browser based of Mozilla Firefox, what I found is that I could compare configuration file prefs.js from Firefox's appdata directory to OpenKiosk's. So I experimented by configuring Firefox to print the way I wanted to, then copied over printer_* related lines from that prefs.js over to OpenKiosk's prefs.js file. I do not have this information readily available to share, but there might be further information to be found online in other forums. Also, for the lists and general information, the wiki link that Tony found is to an older selfcheck interface that will soon be removed (it is already deprecated and not supported). See https://bugs.launchpad.net/evergreen/+bug/1312297 for notes on removal. That wiki page should probably be deleted at some point. Or updated to reflect the newer tt2 based selfcheck. -- Ben On Wed, Jul 1, 2015 at 12:10 PM, Tony Bandy to...@ohionet.org wrote: Hi all, I’ve been working with one of our libraries on the self-checkout and we’re running into issues configuring the receipt printer. . A regular 8.5 x 11 personal laser prints things out on a single sheet pretty well, but using a label/receipt paper printer, there’s an excessive amount of feed. The library was able to solve this issue with their regular staff-client workstations (using the same printers) by making changes in the printer settings editor. However, with the self-check, I’m thinking this is not an option? I’ve checked the documentation, some of the links mentioned here, http://evergreen-ils.org/dokuwiki/doku.php?id=scratchpad:simple_self_c heck, and a few other places, but can’t seem to find anything too specific….maybe I’m overlooking stuff. I also need to go back and take another run at the printer config as well, but wanted to ask around first to see about software changes. If you have any links or other information, would you mind to share? Appreciate it! --Tony Tony Bandy to...@ohionet.org OHIONET 1500 West Lane Ave. Columbus, OH 43221-3975 614-484-1074 (Direct) 614-486-2966 x19 -- Benjamin Shum Evergreen Systems Manager Bibliomation, Inc. 24 Wooster Ave. Waterbury, CT 06708 203-577-4070, ext. 113 -- Benjamin Shum Evergreen Systems Manager Bibliomation, Inc. 24 Wooster Ave. Waterbury, CT 06708 203-577-4070, ext. 113
Re: [OPEN-ILS-GENERAL] self-check receipt config?
Hi Tony, For clarification, are you speaking about an actual selfcheck appliance by a specific vendor? Or are you using the Evergreen web selfcheckout interface via some sort of dedicated browser on a machine? If the latter, the Evergreen web selfcheckout's printing might rely mainly on the browser's configuration actually. For our libs who use web selfcheck, we generally recommended using OpenKiosk (http://openkiosk.mozdevgroup.com/) and what we've found is that in certain cases with receipt printers, we had to manually tweak the OpenKiosk configuration files to apply certain printer settings. As a variant browser based of Mozilla Firefox, what I found is that I could compare configuration file prefs.js from Firefox's appdata directory to OpenKiosk's. So I experimented by configuring Firefox to print the way I wanted to, then copied over printer_* related lines from that prefs.js over to OpenKiosk's prefs.js file. I do not have this information readily available to share, but there might be further information to be found online in other forums. Also, for the lists and general information, the wiki link that Tony found is to an older selfcheck interface that will soon be removed (it is already deprecated and not supported). See https://bugs.launchpad.net/evergreen/+bug/1312297 for notes on removal. That wiki page should probably be deleted at some point. Or updated to reflect the newer tt2 based selfcheck. -- Ben On Wed, Jul 1, 2015 at 12:10 PM, Tony Bandy to...@ohionet.org wrote: Hi all, I’ve been working with one of our libraries on the self-checkout and we’re running into issues configuring the receipt printer. . A regular 8.5 x 11 personal laser prints things out on a single sheet pretty well, but using a label/receipt paper printer, there’s an excessive amount of feed. The library was able to solve this issue with their regular staff-client workstations (using the same printers) by making changes in the printer settings editor. However, with the self-check, I’m thinking this is not an option? I’ve checked the documentation, some of the links mentioned here, http://evergreen-ils.org/dokuwiki/doku.php?id=scratchpad:simple_self_check, and a few other places, but can’t seem to find anything too specific….maybe I’m overlooking stuff. I also need to go back and take another run at the printer config as well, but wanted to ask around first to see about software changes. If you have any links or other information, would you mind to share? Appreciate it! --Tony Tony Bandy to...@ohionet.org OHIONET 1500 West Lane Ave. Columbus, OH 43221-3975 614-484-1074 (Direct) 614-486-2966 x19 -- Benjamin Shum Evergreen Systems Manager Bibliomation, Inc. 24 Wooster Ave. Waterbury, CT 06708 203-577-4070, ext. 113
Re: [OPEN-ILS-GENERAL] self-check receipt config?
Thanks Ben, I do appreciate it--we'll try getting the printer up and running and seeing then if we can port the settings over. --Tony PS: I thought for sure we could fit that page on that super-small printer paper! :) :) Tony Bandy to...@ohionet.org OHIONET 1500 West Lane Ave. Columbus, OH 43221-3975 614-484-1074 (Direct) 614-486-2966 x19 -Original Message- From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Ben Shum Sent: Wednesday, July 1, 2015 12:36 PM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] self-check receipt config? Hi Tony, Easier then with standard web browsers like Chrome/Firefox. I would expect there to be browser settings available for per-printer configuration, or alternatively, you could configure the OS (Windows, or whatever) to print a specific way by default too, and then tell the browser to use that printer. Sometimes what we do is to configure Windows to use a receipt printer by default, and then adjust paper type, etc. in the printer's configuration in Windows instead of the application specific (Evergreen, web browsers, whatever) and that can work too. If it's the only printer attached to the machine anyways. And you don't print regular sized web page contents on receipt printers... heh. -- Ben On Wed, Jul 1, 2015 at 12:28 PM, Tony Bandy to...@ohionet.org wrote: Hi Ben, folks, Appreciate the update! This is using the updated 2.7.X selfcheck interface via a standard web browser (Chrome, FF). My test printer is a Zebra GX430t attached via USB. I think the library is using another type of printer, similar to the Zebra I'm using (USB, etc.). Appreciate the OpenKiosk information--I had forgotten about that. I will give it a whack. Thanks, --Tony Tony Bandy to...@ohionet.org OHIONET 1500 West Lane Ave. Columbus, OH 43221-3975 614-484-1074 (Direct) 614-486-2966 x19 -Original Message- From: Open-ils-general [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Ben Shum Sent: Wednesday, July 1, 2015 12:22 PM To: Evergreen Discussion Group Subject: Re: [OPEN-ILS-GENERAL] self-check receipt config? Hi Tony, For clarification, are you speaking about an actual selfcheck appliance by a specific vendor? Or are you using the Evergreen web selfcheckout interface via some sort of dedicated browser on a machine? If the latter, the Evergreen web selfcheckout's printing might rely mainly on the browser's configuration actually. For our libs who use web selfcheck, we generally recommended using OpenKiosk (http://openkiosk.mozdevgroup.com/) and what we've found is that in certain cases with receipt printers, we had to manually tweak the OpenKiosk configuration files to apply certain printer settings. As a variant browser based of Mozilla Firefox, what I found is that I could compare configuration file prefs.js from Firefox's appdata directory to OpenKiosk's. So I experimented by configuring Firefox to print the way I wanted to, then copied over printer_* related lines from that prefs.js over to OpenKiosk's prefs.js file. I do not have this information readily available to share, but there might be further information to be found online in other forums. Also, for the lists and general information, the wiki link that Tony found is to an older selfcheck interface that will soon be removed (it is already deprecated and not supported). See https://bugs.launchpad.net/evergreen/+bug/1312297 for notes on removal. That wiki page should probably be deleted at some point. Or updated to reflect the newer tt2 based selfcheck. -- Ben On Wed, Jul 1, 2015 at 12:10 PM, Tony Bandy to...@ohionet.org wrote: Hi all, I’ve been working with one of our libraries on the self-checkout and we’re running into issues configuring the receipt printer. . A regular 8.5 x 11 personal laser prints things out on a single sheet pretty well, but using a label/receipt paper printer, there’s an excessive amount of feed. The library was able to solve this issue with their regular staff-client workstations (using the same printers) by making changes in the printer settings editor. However, with the self-check, I’m thinking this is not an option? I’ve checked the documentation, some of the links mentioned here, http://evergreen-ils.org/dokuwiki/doku.php?id=scratchpad:simple_self_ c heck, and a few other places, but can’t seem to find anything too specific….maybe I’m overlooking stuff. I also need to go back and take another run at the printer config as well, but wanted to ask around first to see about software changes. If you have any links or other information, would you mind to share? Appreciate it! --Tony Tony Bandy to...@ohionet.org OHIONET 1500 West Lane Ave. Columbus, OH 43221-3975 614-484-1074 (Direct) 614-486-2966 x19 -- Benjamin Shum Evergreen
