Re: [OPEN-ILS-GENERAL] z39.50 character set negotiation?

2017-03-23 Thread Jane Sandberg
Looks like it's fixed for us!  Thanks for your help, everyone!

On Wed, Mar 22, 2017 at 9:11 AM, Sarah Childs
 wrote:
> Hopefully there will be a quick resolution. The problem seems to be
> affecting a lot of libraries.
>
> On Wed, Mar 22, 2017 at 12:04 PM, Jane Sandberg 
> wrote:
>>
>> We might end up using Vandelay, but we might also just wait for this
>> issue to be resolved.  There's no shortage of other things to do
>> around here. :-)
>>
>> On Wed, Mar 22, 2017 at 8:58 AM, Elaine Hardy
>>  wrote:
>> > OH NO!
>> >
>> > Can you use Vandeley for the duration of the error? Before I reported
>> > the
>> > problem with OCLC I used it to overlay a record to check if the issue
>> > was
>> > more widespread than the Z39.50 interface. Diacritics were fine.
>> >
>> > Elaine
>> >
>> >
>> >
>> > J. Elaine Hardy
>> > PINES & Collaborative Projects Manager
>> > Georgia Public Library Service/PINES
>> > 1800 Century Place, Ste. 150
>> > Atlanta, GA 30045
>> >
>> > 404.235.7128 Office
>> > 404.548.4241 Cell
>> > 404.235.7201 FAX
>> >
>> > On Wed, Mar 22, 2017 at 11:48 AM, Jane Sandberg 
>> > wrote:
>> >>
>> >> Thanks, Elaine and Galen!  I did submit a launchpad bug
>> >> (https://bugs.launchpad.net/evergreen/+bug/1675074), please feel free
>> >> to comment on or refine it.
>> >>
>> >> And here's hoping that OCLC fixes this soon!  It happened while we
>> >> were in the middle of a Spanish-language cataloging project; not a
>> >> great time for diacritics issues. :-(
>> >>
>> >> On Wed, Mar 22, 2017 at 6:15 AM, Galen Charlton
>> >>  wrote:
>> >> > Hi,
>> >> >
>> >> > On Tue, Mar 21, 2017 at 5:36 PM, Jane Sandberg
>> >> > 
>> >> > wrote:
>> >> >> Is there an Evergreen setting somewhere that would specify a charset
>> >> >> and fix this problem?
>> >> >
>> >> > Not at present. Hopefully OCLC will revert their change soon, but it
>> >> > would be handy to teach Evergreen Z39.50 client configs about server
>> >> > character encodings as there are certainly targets out there that
>> >> > default to neither MARC-8 or UTF8. I suggest opening a Launchpad bug
>> >> > if you haven't done so already.
>> >> >
>> >> > Regards,
>> >> >
>> >> > Galen
>> >> > --
>> >> > Galen Charlton
>> >> > Infrastructure and Added Services Manager
>> >> > Equinox Open Library Initiative
>> >> > phone:  1-877-OPEN-ILS (673-6457)
>> >> > email:  g...@equinoxinitiative.org
>> >> > web:  https://equinoxInitiative.org
>> >> > direct: +1 770-709-5581
>> >> > cell:   +1 404-984-4366
>> >>
>> >>
>> >>
>> >> --
>> >> Jane Sandberg
>> >> Electronic Resources Librarian
>> >> Linn-Benton Community College
>> >> sand...@linnbenton.edu / 541-917-4655
>> >> Pronouns: she/her/hers or they/them/theirs
>> >
>> >
>>
>>
>>
>> --
>> Jane Sandberg
>> Electronic Resources Librarian
>> Linn-Benton Community College
>> sand...@linnbenton.edu / 541-917-4655
>> Pronouns: she/her/hers or they/them/theirs
>
>
>
>
> --
> Sarah Childs
> Technical Services Department Head
> Hussey-Mayfield Memorial Public Library
> 250 North Fifth Street
> Zionsville, IN 46077
> 317-873-3149 x13330
> sar...@zionsvillelibrary.org



-- 
Jane Sandberg
Electronic Resources Librarian
Linn-Benton Community College
sand...@linnbenton.edu / 541-917-4655
Pronouns: she/her/hers or they/them/theirs


Re: [OPEN-ILS-GENERAL] z39.50 character set negotiation?

2017-03-22 Thread Sarah Childs
Hopefully there will be a quick resolution. The problem seems to be
affecting a lot of libraries.

On Wed, Mar 22, 2017 at 12:04 PM, Jane Sandberg 
wrote:

> We might end up using Vandelay, but we might also just wait for this
> issue to be resolved.  There's no shortage of other things to do
> around here. :-)
>
> On Wed, Mar 22, 2017 at 8:58 AM, Elaine Hardy
>  wrote:
> > OH NO!
> >
> > Can you use Vandeley for the duration of the error? Before I reported the
> > problem with OCLC I used it to overlay a record to check if the issue was
> > more widespread than the Z39.50 interface. Diacritics were fine.
> >
> > Elaine
> >
> >
> >
> > J. Elaine Hardy
> > PINES & Collaborative Projects Manager
> > Georgia Public Library Service/PINES
> > 1800 Century Place, Ste. 150
> > Atlanta, GA 30045
> >
> > 404.235.7128 Office
> > 404.548.4241 Cell
> > 404.235.7201 FAX
> >
> > On Wed, Mar 22, 2017 at 11:48 AM, Jane Sandberg 
> > wrote:
> >>
> >> Thanks, Elaine and Galen!  I did submit a launchpad bug
> >> (https://bugs.launchpad.net/evergreen/+bug/1675074), please feel free
> >> to comment on or refine it.
> >>
> >> And here's hoping that OCLC fixes this soon!  It happened while we
> >> were in the middle of a Spanish-language cataloging project; not a
> >> great time for diacritics issues. :-(
> >>
> >> On Wed, Mar 22, 2017 at 6:15 AM, Galen Charlton
> >>  wrote:
> >> > Hi,
> >> >
> >> > On Tue, Mar 21, 2017 at 5:36 PM, Jane Sandberg <
> sand...@linnbenton.edu>
> >> > wrote:
> >> >> Is there an Evergreen setting somewhere that would specify a charset
> >> >> and fix this problem?
> >> >
> >> > Not at present. Hopefully OCLC will revert their change soon, but it
> >> > would be handy to teach Evergreen Z39.50 client configs about server
> >> > character encodings as there are certainly targets out there that
> >> > default to neither MARC-8 or UTF8. I suggest opening a Launchpad bug
> >> > if you haven't done so already.
> >> >
> >> > Regards,
> >> >
> >> > Galen
> >> > --
> >> > Galen Charlton
> >> > Infrastructure and Added Services Manager
> >> > Equinox Open Library Initiative
> >> > phone:  1-877-OPEN-ILS (673-6457)
> >> > email:  g...@equinoxinitiative.org
> >> > web:  https://equinoxInitiative.org
> >> > direct: +1 770-709-5581
> >> > cell:   +1 404-984-4366
> >>
> >>
> >>
> >> --
> >> Jane Sandberg
> >> Electronic Resources Librarian
> >> Linn-Benton Community College
> >> sand...@linnbenton.edu / 541-917-4655
> >> Pronouns: she/her/hers or they/them/theirs
> >
> >
>
>
>
> --
> Jane Sandberg
> Electronic Resources Librarian
> Linn-Benton Community College
> sand...@linnbenton.edu / 541-917-4655
> Pronouns: she/her/hers or they/them/theirs
>



-- 
Sarah Childs
Technical Services Department Head
Hussey-Mayfield Memorial Public Library
250 North Fifth Street
Zionsville, IN 46077
317-873-3149 x13330
sar...@zionsvillelibrary.org


Re: [OPEN-ILS-GENERAL] z39.50 character set negotiation?

2017-03-22 Thread Jane Sandberg
We might end up using Vandelay, but we might also just wait for this
issue to be resolved.  There's no shortage of other things to do
around here. :-)

On Wed, Mar 22, 2017 at 8:58 AM, Elaine Hardy
 wrote:
> OH NO!
>
> Can you use Vandeley for the duration of the error? Before I reported the
> problem with OCLC I used it to overlay a record to check if the issue was
> more widespread than the Z39.50 interface. Diacritics were fine.
>
> Elaine
>
>
>
> J. Elaine Hardy
> PINES & Collaborative Projects Manager
> Georgia Public Library Service/PINES
> 1800 Century Place, Ste. 150
> Atlanta, GA 30045
>
> 404.235.7128 Office
> 404.548.4241 Cell
> 404.235.7201 FAX
>
> On Wed, Mar 22, 2017 at 11:48 AM, Jane Sandberg 
> wrote:
>>
>> Thanks, Elaine and Galen!  I did submit a launchpad bug
>> (https://bugs.launchpad.net/evergreen/+bug/1675074), please feel free
>> to comment on or refine it.
>>
>> And here's hoping that OCLC fixes this soon!  It happened while we
>> were in the middle of a Spanish-language cataloging project; not a
>> great time for diacritics issues. :-(
>>
>> On Wed, Mar 22, 2017 at 6:15 AM, Galen Charlton
>>  wrote:
>> > Hi,
>> >
>> > On Tue, Mar 21, 2017 at 5:36 PM, Jane Sandberg 
>> > wrote:
>> >> Is there an Evergreen setting somewhere that would specify a charset
>> >> and fix this problem?
>> >
>> > Not at present. Hopefully OCLC will revert their change soon, but it
>> > would be handy to teach Evergreen Z39.50 client configs about server
>> > character encodings as there are certainly targets out there that
>> > default to neither MARC-8 or UTF8. I suggest opening a Launchpad bug
>> > if you haven't done so already.
>> >
>> > Regards,
>> >
>> > Galen
>> > --
>> > Galen Charlton
>> > Infrastructure and Added Services Manager
>> > Equinox Open Library Initiative
>> > phone:  1-877-OPEN-ILS (673-6457)
>> > email:  g...@equinoxinitiative.org
>> > web:  https://equinoxInitiative.org
>> > direct: +1 770-709-5581
>> > cell:   +1 404-984-4366
>>
>>
>>
>> --
>> Jane Sandberg
>> Electronic Resources Librarian
>> Linn-Benton Community College
>> sand...@linnbenton.edu / 541-917-4655
>> Pronouns: she/her/hers or they/them/theirs
>
>



-- 
Jane Sandberg
Electronic Resources Librarian
Linn-Benton Community College
sand...@linnbenton.edu / 541-917-4655
Pronouns: she/her/hers or they/them/theirs


Re: [OPEN-ILS-GENERAL] z39.50 character set negotiation?

2017-03-22 Thread Elaine Hardy
OH NO!

Can you use Vandeley for the duration of the error? Before I reported the
problem with OCLC I used it to overlay a record to check if the issue was
more widespread than the Z39.50 interface. Diacritics were fine.

Elaine



J. Elaine Hardy
PINES & Collaborative Projects Manager
Georgia Public Library Service/PINES
1800 Century Place, Ste. 150
Atlanta, GA 30045

404.235.7128 Office
404.548.4241 Cell
404.235.7201 FAX

On Wed, Mar 22, 2017 at 11:48 AM, Jane Sandberg 
wrote:

> Thanks, Elaine and Galen!  I did submit a launchpad bug
> (https://bugs.launchpad.net/evergreen/+bug/1675074), please feel free
> to comment on or refine it.
>
> And here's hoping that OCLC fixes this soon!  It happened while we
> were in the middle of a Spanish-language cataloging project; not a
> great time for diacritics issues. :-(
>
> On Wed, Mar 22, 2017 at 6:15 AM, Galen Charlton
>  wrote:
> > Hi,
> >
> > On Tue, Mar 21, 2017 at 5:36 PM, Jane Sandberg 
> wrote:
> >> Is there an Evergreen setting somewhere that would specify a charset
> >> and fix this problem?
> >
> > Not at present. Hopefully OCLC will revert their change soon, but it
> > would be handy to teach Evergreen Z39.50 client configs about server
> > character encodings as there are certainly targets out there that
> > default to neither MARC-8 or UTF8. I suggest opening a Launchpad bug
> > if you haven't done so already.
> >
> > Regards,
> >
> > Galen
> > --
> > Galen Charlton
> > Infrastructure and Added Services Manager
> > Equinox Open Library Initiative
> > phone:  1-877-OPEN-ILS (673-6457)
> > email:  g...@equinoxinitiative.org
> > web:  https://equinoxInitiative.org
> > direct: +1 770-709-5581
> > cell:   +1 404-984-4366
>
>
>
> --
> Jane Sandberg
> Electronic Resources Librarian
> Linn-Benton Community College
> sand...@linnbenton.edu / 541-917-4655
> Pronouns: she/her/hers or they/them/theirs
>


Re: [OPEN-ILS-GENERAL] z39.50 character set negotiation?

2017-03-22 Thread Jane Sandberg
Thanks, Elaine and Galen!  I did submit a launchpad bug
(https://bugs.launchpad.net/evergreen/+bug/1675074), please feel free
to comment on or refine it.

And here's hoping that OCLC fixes this soon!  It happened while we
were in the middle of a Spanish-language cataloging project; not a
great time for diacritics issues. :-(

On Wed, Mar 22, 2017 at 6:15 AM, Galen Charlton
 wrote:
> Hi,
>
> On Tue, Mar 21, 2017 at 5:36 PM, Jane Sandberg  wrote:
>> Is there an Evergreen setting somewhere that would specify a charset
>> and fix this problem?
>
> Not at present. Hopefully OCLC will revert their change soon, but it
> would be handy to teach Evergreen Z39.50 client configs about server
> character encodings as there are certainly targets out there that
> default to neither MARC-8 or UTF8. I suggest opening a Launchpad bug
> if you haven't done so already.
>
> Regards,
>
> Galen
> --
> Galen Charlton
> Infrastructure and Added Services Manager
> Equinox Open Library Initiative
> phone:  1-877-OPEN-ILS (673-6457)
> email:  g...@equinoxinitiative.org
> web:  https://equinoxInitiative.org
> direct: +1 770-709-5581
> cell:   +1 404-984-4366



-- 
Jane Sandberg
Electronic Resources Librarian
Linn-Benton Community College
sand...@linnbenton.edu / 541-917-4655
Pronouns: she/her/hers or they/them/theirs


Re: [OPEN-ILS-GENERAL] z39.50 character set negotiation?

2017-03-22 Thread Galen Charlton
Hi,

On Tue, Mar 21, 2017 at 5:36 PM, Jane Sandberg  wrote:
> Is there an Evergreen setting somewhere that would specify a charset
> and fix this problem?

Not at present. Hopefully OCLC will revert their change soon, but it
would be handy to teach Evergreen Z39.50 client configs about server
character encodings as there are certainly targets out there that
default to neither MARC-8 or UTF8. I suggest opening a Launchpad bug
if you haven't done so already.

Regards,

Galen
-- 
Galen Charlton
Infrastructure and Added Services Manager
Equinox Open Library Initiative
phone:  1-877-OPEN-ILS (673-6457)
email:  g...@equinoxinitiative.org
web:  https://equinoxInitiative.org
direct: +1 770-709-5581
cell:   +1 404-984-4366


Re: [OPEN-ILS-GENERAL] z39.50 character set negotiation?

2017-03-22 Thread Elaine Hardy
​Jane,

OCLC does have a system alert posted and is working on a solution.

​With the exception of records with the copyright character or those titles
that are timely, our catalogers have been instructed to ​hold off importing
diacritic laden records (to prevent duplicates, we bring in records one at
a time). While it is time consuming, I have asked that, for those titles
they must import, they copy the diacritic from the Connexion Client and
paste it into the record in MARC edit. It slows things down, but it does
work.

OCLC generally fixes problems quickly. Hopefully, they will get this one
fixed today.

Elaine




J. Elaine Hardy
PINES & Collaborative Projects Manager
Georgia Public Library Service/PINES
1800 Century Place, Ste. 150
Atlanta, GA 30045

404.235.7128 Office
404.548.4241 Cell
404.235.7201 FAX

On Tue, Mar 21, 2017 at 5:36 PM, Jane Sandberg 
wrote:

> Hi all,
>
> OCLC made updates to its z39.50 service on Sunday, and since then,
> it's been sending badly encoded characters like nobody's business.
> I've been able to find out how to get uncorrupted characters in
> yaz-client, but I don't know how to get Evergreen to do the extra
> utf-8-setting step detailed below.
>
> Example one: just regular old searching (doesn't work)
>
> $ yaz-client zcat.oclc.org:210/OLUCWorldCat
> Z> authentication user/pass
> Z> init
> Z> find 9786070131356
> Z> show 1
> 
> 100 1  $a Plans, Juan Jose, $e compiler.
> 245 10 $a Los mejores relatos de terror llevados al cine / $c
> seleccion, prologo y notas de Juan Jose Plans.
> 250$a Segunda edicion
> 264  1 $a Mexico, D. F. : $b loqueleo, $c 2016.
> 
>
> Example two: specifying utf-8 (which does work)
>
> $ yaz-client zcat.oclc.org:210/OLUCWorldCat
> Z> charset utf-8
> Z> authentication user/pass
> Z> init
> Z> find 9786070131356
> Z> show 1
> 
> 100 1  $a Plans, Juan José, $e compiler.
> 245 10 $a Los mejores relatos de terror llevados al cine / $c
> selección, prólogo y notas de Juan José Plans.
> 250$a Segunda edición
> 264  1 $a México, D. F. : $b loqueleo, $c 2016.
> 
>
> Is there an Evergreen setting somewhere that would specify a charset
> and fix this problem?
>
> Thanks!
>
>   -Jane
>
> --
> Jane Sandberg
> Electronic Resources Librarian
> Linn-Benton Community College
> sand...@linnbenton.edu / 541-917-4655
> Pronouns: she/her/hers or they/them/theirs
>


[OPEN-ILS-GENERAL] z39.50 character set negotiation?

2017-03-21 Thread Jane Sandberg
Hi all,

OCLC made updates to its z39.50 service on Sunday, and since then,
it's been sending badly encoded characters like nobody's business.
I've been able to find out how to get uncorrupted characters in
yaz-client, but I don't know how to get Evergreen to do the extra
utf-8-setting step detailed below.

Example one: just regular old searching (doesn't work)

$ yaz-client zcat.oclc.org:210/OLUCWorldCat
Z> authentication user/pass
Z> init
Z> find 9786070131356
Z> show 1

100 1  $a Plans, Juan Jose, $e compiler.
245 10 $a Los mejores relatos de terror llevados al cine / $c
seleccion, prologo y notas de Juan Jose Plans.
250$a Segunda edicion
264  1 $a Mexico, D. F. : $b loqueleo, $c 2016.


Example two: specifying utf-8 (which does work)

$ yaz-client zcat.oclc.org:210/OLUCWorldCat
Z> charset utf-8
Z> authentication user/pass
Z> init
Z> find 9786070131356
Z> show 1

100 1  $a Plans, Juan José, $e compiler.
245 10 $a Los mejores relatos de terror llevados al cine / $c
selección, prólogo y notas de Juan José Plans.
250$a Segunda edición
264  1 $a México, D. F. : $b loqueleo, $c 2016.


Is there an Evergreen setting somewhere that would specify a charset
and fix this problem?

Thanks!

  -Jane

-- 
Jane Sandberg
Electronic Resources Librarian
Linn-Benton Community College
sand...@linnbenton.edu / 541-917-4655
Pronouns: she/her/hers or they/them/theirs