Hi, We didn't have a lot of people attend this session (most likely because it was schedule at 5:30 so many probably went off to dinner), but those that did attend provided great input.
Coverage of the session can be found at this etherpad: https://etherpad.openstack.org/p/YVR-ops-customer-onboarding One major item that was recommended was to really begin using the OSOPS github group for training and on-boarding documentation. Some examples were Welcome Emails, Abandoned Resource Emails, and Training Modules. I recommend that anyone that has a comment, suggestion, or idea to use the operators list to get the word out to as many people as possible. Thanks Joe
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