--
I have a very urgent DIRECT CLIENT requirement for *Business Analyst
w/ServiceNow* in *Raleigh, NC*. Please Let Me Know If you have available
candidate, please reply with their word resume, location, rate and contact
number.
Please send the resumes at alb...@cncconsulting.com
*Job Title: Business Analyst w/ServiceNow*
*Location: Raleigh, NC*
*Duration: 1 year*
*Client: $45-50*
*CLIENT: State of NC*
*#490691*
Solution Business Analysis - NCDOT IT Project Management Office is seeking
short term staffing resources for an approximate 12 month effort to
implement and support the IT Service Management tool, ServiceNow.
This project is intended to implement the ServiceNow tool suite to allow
DOT IT organization to automate its business processes for change and
problem management. These positions have responsibility for systems
analysis which includes assuring that help desk and call center processes
are fully understood, capturing detail requirements and business rules.
Responsibilities include:
• Fully understanding and documenting business processes and
system integration requirements.
• Security protocols for system utilization
• Knowledgeable of the current architecture of ServcieNow.
• Implementing IT business processes including workflow analysis,
workflow diagrams, requirements solicitation, documentation, and quality
assurance.
Expected Skills: Able to work without assistance; can provide leadership to
others; able to manage highly complex work efforts; may have advanced
education; may have extensive industry experience.
Description (including, but not limited to):
1. Managing business analysis work or projects with distinct deliverables
to a solution
2. Identifying and documenting business processes, issues, value levers,
metrics, and capabilities
3. Collecting, organizing, and analyzing data
4. Completing analysis and documentation of as-is capabilities
5. Conducting interviews to gather business requirements
6. Conducting industry, competitive and State analyses (strategic,
financial, operational), business case development, as well as market
research for benchmarking
7. Supporting required system go-live activities, including conversion,
support desk, site support, training delivery, logistics management, etc.
8. Supporting change management and communications programs and activities
9. Performing PMO activities related to project time tracking, work plan
updates, status reporting, service metric reporting, and related project
administration tasks
Proven experience in business process analysis, requirements development,
implementation, testing and documentation
Required7Years
Working knowledge of the application development life cycle
Required7Years
Strong analytical and conceptual skills
Required7Years
Proven working knowledge of business process improvement and process
modeling
Required7Years
Demonstrated strong written and verbal communication skills and experience
with Microsoft Suite
Required5Years
The ability to take complex end-user requirements to automated process
workflow
Required5Years
Ability to work independently and with a team
Required5Years
Implementing business processes in ServcieNow
Required5Years
Very Truly,
Albert Smith
CNC Consulting, Inc
The enterprise resource for staff augmentation
201-588-9137 P
201-541-9128 F
alb...@cncconsulting.com
www.cncconsulting.com
--
You received this message because you are subscribed to the Google Groups
"oraapps" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to oraapps+unsubscr...@googlegroups.com.
To post to this group, send email to oraapps@googlegroups.com.
Visit this group at https://groups.google.com/group/oraapps.
For more options, visit https://groups.google.com/d/optout.
