HOT REQ: Production Support @ NYC

2015-04-06 Thread Philip phili
*Send resumes to philip.rajarat...@3i-infotech.com
philip.rajarat...@3i-infotech.com*


*Position: Production Support*

Location: NYC




*Production support*

Need experience with Unix Linux environment and Perl scripting.


Regards

Philip

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HOT REQ: Production Support

2015-03-12 Thread Philip phili
*Send resumes to philip.rajarat...@3i-infotech.com
philip.rajarat...@3i-infotech.com*


*Position: Production Support/Ops*

*Location : Wilton, CT*

*Duration : 1 years *



The highlighted skills are must



*1.Strong Experience in supporting Windows/Webapps Apps.*

*2.Good Knowledge of .net and C#*

*3.MS http://3.MS SQL Skills and Support Experience.*

*4.Good understanding and experience of ITIL support methodologies.*

*5.Good Communication  Customer handling Skills.*

*6.Good problem solving  Analytical Skills.*

*7.Good App Support and Infra Knowledge and experience*.





*Roles and Responsibilities:*

 Level 2.5 Application Production Support. Support experience should be
having good knowledge on ITIL, particularly covering aspects of Incident
and Problem management.

This Application Support Associate is responsible for supporting in house
enterprise software assets.

The Application Support Associate will resolve incidents with our
enterprise software platforms; will interact with developers and end users
throughout the company; and will help maintain the enterprise environment.

The Application Support Associate will need to learn about technology
assets of varying levels of complexity and business criticality, and will
eventually become the Subject Matter Expert and escalation point for a
subset of those applications.



*Responsibilities would include: *

• Supporting critical enterprise software via incident handling and service
requests

• Performing maintenance on critical production servers

• Improving existing support materials and processes

• *Joining an overnight coverage rotation for incident handling Position
Requirements: Technical Skills 1. MS SQL 2. .Net Environment experience 3.
C# knowledge 4. SSRS, Powershell, Sharepoint (good to have) 5. ITIL*


*Regards*

*Philip*

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