Hi,
Hope you are doing good,
I have below requirement for one of our client, let me know if you have any
one available for new assignments. Please share your consultant resume at
sw...@teksksillsinc.com and keep CC to swamyrecruit...@gmail.com

*IT Help Desk/ Desktop*
*Sunnyvale, CA*
*Long term*
*Note:** Candidate with more customer/end user facing skills.*

*Description :*
·         *Provide quality support to end-users including complex support
for hardware (laptop, desktop, mobile devices), software, and applications
including connectivity to network**.*
·         Travel to various local locations to remedy issues not solved by
phone/email
·         Recognize common patterns in cases to uncover related and new
problems
·         Assist or coordinate implementation of OS updates, software
upgrades or installs, security patches, clean/remove malware
·         Support audio/visual equipment as needed for conference or
meeting setups
·         Assist with refresh of hardware and software when employees have
office moves
·         Learn new and/or infrequently used technologies and train team
members on the functions and support of these technologies
·         Previous related experience assisting end users in a help desk or
desktop support environment
·         Experience installing and troubleshooting patches, hardware,
software, network, and printing issues on multiple types of devices
·         Experience with Mac OS, Windows, MS Office suite, remote tools
·         Excellent interpersonal and relationship-building skills
·         Excellent organizational skills with emphasis on detail and
follow up

Please don’t hesitate to contact me if you have any queries.

*[image: Description: Description: cid:image001.jpg@01CE741D.F42DA9F0]*
Thanks & Regards,
*Swamy*
Tekskills Inc
*Phone:732-253-7890*
sw...@tekskills.com
200, MetroplexDrive, Suite414, Edison, NJ – 08817
www.tekskillsinc.com

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