*Please share Your Profiles to **nagarj...@tekskillsinc.com*
<nagarj...@tekskillsinc.com> *with a CC to my gmail ID
:**gani.nagarj...@gmail.com
<gani.nagarj...@gmail.com>*


*Network Engineer with Avaya*

*Location: Urbana, IL *

*Duration: 1 year*

*Pay Rate: $45 /hr on C2C*

*Implementation partner / Client: Apex systems / Carle Foundation*



*Required skills:* Cisco Contact Center - Express or Enterprise, and
Scripting (Cisco, Avaya, or other)

Work independently and with other telecom team members to provide advanced
design, implementation, support, documentation, maintenance for
Telecommunications systems.



*Experience with the following systems:*

Cisco Call Manager

Cisco Unity Voice Mail

Cisco Contact Center Express

Cisco Emergency Responder

Cisco Prime License Manager

Telstrat Call Screen Recording

Nortel / AVAYA TDM and VOIP



*Job duties:*

Cisco UCCX call flow design and scripting

Support of Cisco Finesse

Contact center report creation and management

Setup of contact center display boards

Install patches and system upgrades for Cisco Unified Communications
products

Project management, cost estimation, implementation planning

Coordinate vendor support

Work with telco providers to order and support SIP trunks and other voice
circuits

Provide support to Telecom Technicians

Create detailed as-built documentation and support procedures



*Additional requirements:*

Work independently, with other employees, 3rd party vendors, and customers.

Strong oral and written communication skills.

Maintain composure and a positive attitude under pressure.

Work efficiently and meet deadlines.




*Nagarjuna. G*

*IT Recruiter*

Phone: 732-354-4300

Email : nagarj...@tekskillsinc.com | www.tekskillsinc.com

Gmail: gani.nagarj...@gmail.com

INDIA | USA | CANADA | UK

*Appraised at CMM Level 3 | WMBE Certified Company*



-- 
Nagarjuna

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