Hi ,
I hope you are doing well. I do have new requirement please gothrough it if
you are comfortable send me updated resumes at skum...@sagetl.com
*Title:* *Network Engineer*
Location: *Madison WI*
Term: *12+ Months*
Interview: immediate availability (skype is a potential for the right
candidate)
*Only GC or US Citizens*
*$50/hr On C2C*
*Must Have*
Genesys Certified Associate (GCA), Genesys Certified Professional (GCP) or
Genesys Certified Professional Developer (GCD8) Required
Database knowledge and familiarity with MS SQL server 2012 is desired. *****
Information Technology - Network/Infrastructure
Local Area Networks (LAN)
7 Yrs.
Network
Administration
7 Yrs.
Research, install, customize & maintain enterprise network hardware
7 Yrs.
Research enterprise network related
software 7 Yrs.
Telecommunication: Design and configure of ACD, VoIP, and IVR systems
5 Yrs.
Vo/IP Networks *
5 Yrs.
Principally responsible for installing networking technologies and
supporting networks.
Assesses existing network configurations and makes recommendations based on
product specifications.
Configures equipment and software to meet business needs, trains others on
the solution, and documents the solution for ongoing support.
Functions as part of a team on larger projects, or individually provides
the services on support visits or smaller projects.
Provides technical support and assists with the design of network
solutions.
Requires experience in the technical services and support field as well as
experience in network administration (DHCP, DNS, routers, firewall, etc.).
Network Engineer capabilities with 8 or more years of experience, relies on
experience and judgment to plan and accomplish goals, independently
performs a variety of complicated tasks, a wide degree of creativity and
latitude is expected.
*****This position is responsible for working with DET and the vendor to
design and implement migration strategies for DET customers to move from
the existing Oracle Contact Center Anywhere ACD platform to the new Genesys
ACD platform. This individual is responsible for supporting both
applications throughout the life cycle of the project, and requires work
experience in the design, deployment and support of large, distributed
contact center environments including call routing, call reporting and
experience with contact center applications such as call recording and
workforce management.
Knowledge and experience providing technical services and support to
applications and networks that employ ACD concepts and technologies, and
telephony concepts and technologies including analog, TDM and SIP is
required. Knowledge and experience is also required in configuring and
managing voice gateways that interface with TDM circuits such as T1 PRIs
and T1 CAS circuits.
Knowledge and experience with SIP circuits that are managed using session
border controllers, including hardware and software conferencing, DSP
farms, dial peer configurations, and SIP user agents and their end points
including SIP soft phones, RTP streams in transit, and UDP and TCP sockets
and port ranges is also required.
Knowledge and experience in the design, configuration and implementation of
Genesys 8.x Framework, CIM, SIP Server, HA architecture, Multi-Channel
Routing, and Web Chat is necessary.
The candidate should be familiar with products including Genesys Voice
Platform (GVP), SIP-Server, T-Server, Genesys Routing, IVR, Genesys
Composer, Configuration Manager, Genesys Framework, Genesys Administrator,
and Genesys Eservices.
Thanks & Regards,
Soni Kumari
Technical Recruiter |Sage Group Consulting Inc
3400 Highway 35S, Suite #9 Hazlet NJ 07730
Phone : 732.767.0010 x 450 | Direct: 732-856-5824
Gtalk: skm6...@gmail.com
Email : skum...@sagetl.com
http://www.sageci.com
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