*Hi Partner,*
*Greetings for the day!!!*
*This is Anuradha from Info-Ways; I am working on below requirement. Please
help me with updated resume ASAP………….*
*Reply to anura...@info-ways.com <anura...@info-ways.com>*
*Role: System Engineer Location*:
*Durham, NC Duration: 12+ Months*
*Job Description:*
*Functional Areas of Responsibility: Global – Server Engineering,
Architecture & Design, Disaster Recovery Services *
*Experience Required:*
· B. S. Degree in Computer Science or 10+ years of relevant
industry experience.
· Minimum, 5 years of experience in managing a large scale 2,000+
enterprise level server infrastructure team in a true global environment,
delivering infrastructure services across geographic and business boundaries
.
· Must have items for this candidate include, but are not limited
to:
o Has managed enterprise environments that are a minimum of 2000 + servers
o Has managed an international team, international server deployments,
international customers
o The completion of multiple Data Center consolidations
o The completion of active directory consolidations – Multiple domains,
multiple forests
o Has completed Win 2003 to 2008 & Win 2003 to 2012 migrations
· While this is not a technician level role, the candidate must
possess the ability for ‘hands on’ technical functions such as design
review, analysis, problem resolution, mentoring and education of the
technical staff
- Pharmaceutical industry experience is preferred, but not a must have
for the proper candidate
- Capability to think & act in terms of industrial value chains and to
manage the IT service end-to-end (from sourcing to pricing, from global to
local).
· Significant working technical knowledge of enterprise level
server architecture and virtualization technologies.
· Significant working knowledge of Active Directory, VMware, Hyper
V, V-sphere, IT Security, Citrix, high availability configurations,
capacity management, system design, storage, backup and recovery
technologies are a must have. A working knowledge of OKTA is a plus.
· Setting & implementing D/R strategy. The candidate should have
understanding & experience in the deployment of working D/R
implementations, D/R testing and actual D/R failovers.
· Experience in managing large scale global infrastructure and
business projects.
· Financial experience in managing operational and capital
budgets. As well as experience with cross departmental charge back models.
· An experienced manager; meaning the candidate must possess
experience in the full performance management cycle, including but not
limited to the writing of annual goals & objectives for the staff,
bi-annual performance evaluations, coaching, team building, disciplinary
actions, performance improvement plans, etc, …
*Position responsibilities include, but are not limited to:*
· Responsible for developing and maintaining a global
strategy for server engineering of the Windows, technologies. A working
understanding of UNIX, LINUX and AS/400 is a plus.
· Responsible for the service life cycle management for the
deployed global Windows environment, including the architecture and 5 year
technology roadmap
· Responsible for delivering Global IT Infrastructure
Services to all Allergan divisions, as it relates to server engineering.
Responsibilities for this role include building a global technical services
organization that will support enterprise systems, storage and backup &
recovery infrastructure; including the engineering, operations, technical
support and continuous service improvement functions.
· Responsible for driving system virtualization levels to a
target of 90%.
· Responsible for producing meaningful management metrics and
KPI’s for all areas of functional responsibility.
· Responsible for ensuring that internally and externally
sourced IT services in the area of Enterprise Systems Architecture, Systems
Management, Capacity Management are all aligned with the business
requirements of Allergan divisions. Those services are delivered in
accordance with customer requirements, Allergan IT Standards and are
aligned with industry best practice standards.
· Responsible for contract negotiation for all technical system
software, license renewals and monitoring tool software. Such as
negotiating of the Microsoft Enterprise Agreement (EA) and VMWare
licenses.
· Responsible for service level management, process
improvements, demand management, capacity management, configuration
management, change management, financial management, incident management &
problem management, vendor management and contract management
· Develop and define strategic technology standards across for the
WinTel discipline. Keeping abreast of new server, performance and
virtualization technologies, defining business use cases where applicable.
· Manage and develop the internal talent of the server engineering
teams. Setting measureable goals, conducting performance evaluations and
developing organizational succession plans.
· Provide technology solutions that will support and align with
business needs and requirements.
· Manages the service or service portfolio offered to customers.
(Leads decisions to add, freeze, modify or discontinue the service or
services within the functional towers.)
· Manages processes and resources delivering the service,
responsible for overseeing the service delivery team, ensuring the
coordination of this team in overall planning activities, service delivery
and issue resolution.
· Ensures across all divisions within Allergan that all supporting
components of the service, including any associated Service Level
Agreements (SLA), Operational Level Agreements (OLA) and Underpinning
Contracts (UC) are aligned and managed as an integrated service.
· Responsible for the overall continuous improvement, cost
reduction and performance of the services.
· Is responsible for the budgeting and resource allocation for the
service(s) for which he/she is responsible.
· Periodically monitors and reviews performance against the SLA/OLA
service and/or portfolio.
· Plans and negotiates with business liaisons to establish the
overall service(s) and the associated characteristics of service(s) needed.
· Collaborates with IT Financial Management to establish and
update the services pricing, chargeback and budget strategy.
· Collaborates with the Sourcing Organization on supplier
management. Establishes/reviews/approves key contracts with external
service providers, as required.
· Negotiates key SLAs/OLAs, as needed.
· Establishes/Updates/Approves the Service Catalogue entries, as
required.
· May oversee (or chair a committee that oversees) continuous
service improvement initiatives associated with ITIL core processes.
· Contributes and collaborates with Global IT service lines and
organizations, in order to maximize business value creation of products and
services delivered.
· Ensure effectiveness of completed remediation and/or completion
of ongoing remediation.
· Responsible for regular reviews and signoff on compliance
documentation for IT systems, adjusting documentation to meet business and
regulatory requirements, redesigning system documentation as necessary.
· Adhere to Global IT Control Framework and processes, in order to
increase quality and ensure IT compliance.
Thanks & regards,
Anuradha
609-858-0846 (W)
anura...@info-ways.com
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