AW: [otrs] Cron otrs@SV91002 $HOME/bin/UnlockTickets.pl --timeout /dev/null
hi martin, the file is called only unlock and not unlock.dist . could this maybe the problem? the entry in the unlock file is the same as you wrote below. -Ursprungliche Nachricht- Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Auftrag von Martin Edenhofer Gesendet: Dienstag, 1. Juli 2003 16:56 An: [EMAIL PROTECTED] Betreff: Re: [otrs] Cron [EMAIL PROTECTED] $HOME/bin/UnlockTickets.pl --timeout /dev/null Hi Denis, On Mon, Jun 30, 2003 at 03:45:36PM +0200, Denis Heitbrock wrote: here the information: [EMAIL PROTECTED] root]# ls -la /opt/otrs//bin/UnlockTickets.pl -rwxrwxrwx1 root root 6454 Mai 1 01:15 /opt/otrs//bin/UnlockTickets.pl It looks like /opt/otrs/var/cron/unlock.dist is the problem. It should look something like that: 35 * * * * $HOME/bin/UnlockTickets.pl --timeout /dev/null -= Please check the 4 *. Is there one more? Remove it and reloead the OTRS cronjobs (rcotrs restart or via /opt/otrs/bin/Cron.sh). -Martin -- Martin Edenhofer - martin at edenhofer.de - http://martin.edenhofer.de/ -- ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] Cron otrs@SV91002 $HOME/bin/UnlockTickets.pl --timeout /dev/null
Hi Denis, On Wed, Jul 02, 2003 at 09:06:13AM +0200, Denis Heitbrock wrote: the file is called only unlock and not unlock.dist . could this maybe the problem? No, it was my typo. .-) the entry in the unlock file is the same as you wrote below. Really!? *) Try to execute /opt/otrs/bin/UnlockTickets.pl on the comand line. *) If it's not possible, try to fix it there. *) If it's possible, then it's a cron problem. -Martin -- Martin Edenhofer - martin at edenhofer.de - http://martin.edenhofer.de/ -- ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] Cron otrs@SV91002 $HOME/bin/UnlockTickets.pl --timeout /dev/null
Hi Denis, On Mon, Jun 30, 2003 at 03:45:36PM +0200, Denis Heitbrock wrote: here the information: [EMAIL PROTECTED] root]# ls -la /opt/otrs//bin/UnlockTickets.pl -rwxrwxrwx1 root root 6454 Mai 1 01:15 /opt/otrs//bin/UnlockTickets.pl It looks like /opt/otrs/var/cron/unlock.dist is the problem. It should look something like that: 35 * * * * $HOME/bin/UnlockTickets.pl --timeout /dev/null -= Please check the 4 *. Is there one more? Remove it and reloead the OTRS cronjobs (rcotrs restart or via /opt/otrs/bin/Cron.sh). -Martin -- Martin Edenhofer - martin at edenhofer.de - http://martin.edenhofer.de/ -- ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
[otrs] Cron otrs@SV91002 $HOME/bin/UnlockTickets.pl --timeout /dev/null
hi, every day within the last days i receive the following message by the crontab: -Ursprüngliche Nachricht- Von: Cron Daemon [mailto:[EMAIL PROTECTED] Gesendet: Mittwoch, 25. Juni 2003 11:35 An: [EMAIL PROTECTED] Betreff: Cron [EMAIL PROTECTED] $HOME/bin/UnlockTickets.pl --timeout /dev/null /bin/sh: line 1: /opt/otrs//bin/UnlockTickets.pl: Permission denied i didnt made any changes on the otrs system. i made a chmod 777 with the *.pl file but on the next day i received this message again. i use a redhat 8.0 system with otrs-1.1.1-01. could anyone help me with this problem? thxxx. greetz denis ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Re: [otrs] Cron otrs@SV91002 $HOME/bin/UnlockTickets.pl --timeout /dev/null
Hi Denis, On Mon, Jun 30, 2003 at 09:24:44AM +0200, Denis Heitbrock wrote: every day within the last days i receive the following message by the crontab: [...] /bin/sh: line 1: /opt/otrs//bin/UnlockTickets.pl: Permission denied Can you send us the output of 'ls -la /opt/otrs//bin/UnlockTickets.pl'? greetz denis -Martin -- Martin Edenhofer - martin at edenhofer.de - http://martin.edenhofer.de/ -- ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
AW: [otrs] Cron otrs@SV91002 $HOME/bin/UnlockTickets.pl --timeout /dev/null
hi martin, here the information: [EMAIL PROTECTED] root]# ls -la /opt/otrs//bin/UnlockTickets.pl -rwxrwxrwx1 root root 6454 Mai 1 01:15 /opt/otrs//bin/UnlockTickets.pl -Ursprungliche Nachricht- Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Auftrag von Martin Edenhofer Gesendet: Montag, 30. Juni 2003 15:10 An: [EMAIL PROTECTED] Betreff: Re: [otrs] Cron [EMAIL PROTECTED] $HOME/bin/UnlockTickets.pl --timeout /dev/null Hi Denis, On Mon, Jun 30, 2003 at 09:24:44AM +0200, Denis Heitbrock wrote: every day within the last days i receive the following message by the crontab: [...] /bin/sh: line 1: /opt/otrs//bin/UnlockTickets.pl: Permission denied Can you send us the output of 'ls -la /opt/otrs//bin/UnlockTickets.pl'? greetz denis -Martin -- Martin Edenhofer - martin at edenhofer.de - http://martin.edenhofer.de/ -- ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
