Re: Telstra Cable 3.0
Greg, I switched to Telstra Bigpond Cable (BigPond® Broadband 500GB Ultimate - Cable) When I tried to get it activated they told me it wasn't available. Cable that is. Which was odd because I had had their old cable service in the past, and I had Foxtel cable connected (and it works just fine thanks so wtf?) It was an ordering issue or something. Their computer said no. So I switched from Foxtel to Telstra for Foxtel (on their recommendation and I actually ended up with a discounted plan... nice Telstra, backstab yourself much?). Once I was on Telstra Foxtel (rather than Foxtel Foxtel... lol) their system could then provision my new Cable connection. I think the reason its residential only is because the plans are Liberty plans which allow shaping when you hit your quota. Business plans want you to pay when you go over so the Liberty plans are not available. Its not a technical restriction, more a billing one? Anyway my speed tests go over 100Mb. I have had some packet loss issues in the past... one time they replaced my modem and it was fine. Another time it seemed to be a fault in the street? All good now and very happy with it. The NBN can burn in hell for all I care. I got my 100Mb speeds. If fibre gives me 1000Mb then I'd switch but I think my area is last on the list when I last checked. On Wed, Sep 11, 2013 at 11:54 AM, GregAtGregLowDotCom g...@greglow.comwrote: I got the suggestion from a few people to speak to the LiveChat people as they are based out of Australia, unlike the phone people, and that they generally seem to have a clue. ** ** I spoke to Justin who told me that he’d never seen customers using cable services for business. He thought only ADSL was for business sigh ** ** I suspect it might be Optus time, as a number of people seem happy with their DOCSIS 3 system. ** ** Regards, ** ** Greg ** ** Dr Greg Low ** ** 1300SQLSQL (1300 775 775) office | +61 419201410 mobile│ +61 3 8676 4913fax SQL Down Under | Web: www.sqldownunder.com ** ** *From:* ozdotnet-boun...@ozdotnet.com [mailto: ozdotnet-boun...@ozdotnet.com] *On Behalf Of *David Connors *Sent:* Wednesday, 11 September 2013 1:47 PM *To:* ozDotNet *Subject:* Re: Telstra Cable 3.0 ** ** On Wed, Sep 11, 2013 at 1:42 PM, David Connors da...@connors.com wrote:* *** On Wed, Sep 11, 2013 at 1:24 PM, GregAtGregLowDotCom g...@greglow.com wrote: Any thoughts on why they’d say it can only be a residential account, not a business account? ** ** Yes, it is just market segmentation so they don't cannibalise their EAS, Ethernet Line, etc products. ** ** The BigPond product probably has traffic policing on it and so on as it is resi-grade IP transit - but you probably won't care unless isohunt.com is your core business. Support on the cable service will probably be pretty shit offshore, not like calling Telstra Internet Direct. ** ** BTW; I've tried to convince them to install a DOCSIS service at our offices before with no luck. I just thought though - I wonder if you could order Foxtel business, then just get them to post you out a modem and activate the BigPond IP service over that? ** ** The issue I had was that I would have been found out during the on-site installation when they had to pull coax up from the MDF. :) ** ** David. ** **
RE: Telstra Cable 3.0
Also getting over 100 Mbps down and about 2.2Mbps up. I think the main reason they don’t like business using the cable is that then they have to provide quality of service, and might even be liable in some circumstances. They would have to provide business support as well. I have a residential broadband connection in the office, and for business have a backup (initially mobile wireless hotspot, but can move quickly to alternatives if needed). The ATO doesn’t discriminate – if it’s used for business, its used for business so expense can be claimed regardless. From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Stephen Price Sent: Wednesday, 11 September 2013 4:41 PM To: ozDotNet Subject: Re: Telstra Cable 3.0 Greg, I switched to Telstra Bigpond Cable (BigPond® Broadband 500GB Ultimate - Cable) When I tried to get it activated they told me it wasn't available. Cable that is. Which was odd because I had had their old cable service in the past, and I had Foxtel cable connected (and it works just fine thanks so wtf?) It was an ordering issue or something. Their computer said no. So I switched from Foxtel to Telstra for Foxtel (on their recommendation and I actually ended up with a discounted plan... nice Telstra, backstab yourself much?). Once I was on Telstra Foxtel (rather than Foxtel Foxtel... lol) their system could then provision my new Cable connection. I think the reason its residential only is because the plans are Liberty plans which allow shaping when you hit your quota. Business plans want you to pay when you go over so the Liberty plans are not available. Its not a technical restriction, more a billing one? Anyway my speed tests go over 100Mb. I have had some packet loss issues in the past... one time they replaced my modem and it was fine. Another time it seemed to be a fault in the street? All good now and very happy with it. The NBN can burn in hell for all I care. I got my 100Mb speeds. If fibre gives me 1000Mb then I'd switch but I think my area is last on the list when I last checked. On Wed, Sep 11, 2013 at 11:54 AM, GregAtGregLowDotCom g...@greglow.com mailto:g...@greglow.com wrote: I got the suggestion from a few people to speak to the LiveChat people as they are based out of Australia, unlike the phone people, and that they generally seem to have a clue. I spoke to Justin who told me that he’d never seen customers using cable services for business. He thought only ADSL was for business sigh I suspect it might be Optus time, as a number of people seem happy with their DOCSIS 3 system. Regards, Greg Dr Greg Low 1300SQLSQL (1300 775 775) office | +61 419201410 tel:%2B61%20419201410 mobile│ +61 3 8676 4913 tel:%2B61%203%208676%204913 fax SQL Down Under | Web: http://www.sqldownunder.com/ www.sqldownunder.com From: ozdotnet-boun...@ozdotnet.com mailto:ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com mailto:ozdotnet-boun...@ozdotnet.com ] On Behalf Of David Connors Sent: Wednesday, 11 September 2013 1:47 PM To: ozDotNet Subject: Re: Telstra Cable 3.0 On Wed, Sep 11, 2013 at 1:42 PM, David Connors da...@connors.com mailto:da...@connors.com wrote: On Wed, Sep 11, 2013 at 1:24 PM, GregAtGregLowDotCom g...@greglow.com mailto:g...@greglow.com wrote: Any thoughts on why they’d say it can only be a residential account, not a business account? Yes, it is just market segmentation so they don't cannibalise their EAS, Ethernet Line, etc products. The BigPond product probably has traffic policing on it and so on as it is resi-grade IP transit - but you probably won't care unless isohunt.com http://isohunt.com is your core business. Support on the cable service will probably be pretty shit offshore, not like calling Telstra Internet Direct. BTW; I've tried to convince them to install a DOCSIS service at our offices before with no luck. I just thought though - I wonder if you could order Foxtel business, then just get them to post you out a modem and activate the BigPond IP service over that? The issue I had was that I would have been found out during the on-site installation when they had to pull coax up from the MDF. :) David.
RE: Telstra Cable 3.0
Hi Tony, Yes, no I realise that I could just make it personal but it gets more complicated with other services bundled on same account, etc. Regards, Greg Dr Greg Low 1300SQLSQL (1300 775 775) office | +61 419201410 mobile│ +61 3 8676 4913 fax SQL Down Under | Web: http://www.sqldownunder.com/ www.sqldownunder.com From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Tony Wright Sent: Wednesday, 11 September 2013 5:15 PM To: 'ozDotNet' Subject: RE: Telstra Cable 3.0 Also getting over 100 Mbps down and about 2.2Mbps up. I think the main reason they don’t like business using the cable is that then they have to provide quality of service, and might even be liable in some circumstances. They would have to provide business support as well. I have a residential broadband connection in the office, and for business have a backup (initially mobile wireless hotspot, but can move quickly to alternatives if needed). The ATO doesn’t discriminate – if it’s used for business, its used for business so expense can be claimed regardless. From: ozdotnet-boun...@ozdotnet.com mailto:ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Stephen Price Sent: Wednesday, 11 September 2013 4:41 PM To: ozDotNet Subject: Re: Telstra Cable 3.0 Greg, I switched to Telstra Bigpond Cable (BigPond® Broadband 500GB Ultimate - Cable) When I tried to get it activated they told me it wasn't available. Cable that is. Which was odd because I had had their old cable service in the past, and I had Foxtel cable connected (and it works just fine thanks so wtf?) It was an ordering issue or something. Their computer said no. So I switched from Foxtel to Telstra for Foxtel (on their recommendation and I actually ended up with a discounted plan... nice Telstra, backstab yourself much?). Once I was on Telstra Foxtel (rather than Foxtel Foxtel... lol) their system could then provision my new Cable connection. I think the reason its residential only is because the plans are Liberty plans which allow shaping when you hit your quota. Business plans want you to pay when you go over so the Liberty plans are not available. Its not a technical restriction, more a billing one? Anyway my speed tests go over 100Mb. I have had some packet loss issues in the past... one time they replaced my modem and it was fine. Another time it seemed to be a fault in the street? All good now and very happy with it. The NBN can burn in hell for all I care. I got my 100Mb speeds. If fibre gives me 1000Mb then I'd switch but I think my area is last on the list when I last checked. On Wed, Sep 11, 2013 at 11:54 AM, GregAtGregLowDotCom g...@greglow.com mailto:g...@greglow.com wrote: I got the suggestion from a few people to speak to the LiveChat people as they are based out of Australia, unlike the phone people, and that they generally seem to have a clue. I spoke to Justin who told me that he’d never seen customers using cable services for business. He thought only ADSL was for business sigh I suspect it might be Optus time, as a number of people seem happy with their DOCSIS 3 system. Regards, Greg Dr Greg Low 1300SQLSQL (1300 775 775) office | +61 419201410 tel:%2B61%20419201410 mobile│ +61 3 8676 4913 tel:%2B61%203%208676%204913 fax SQL Down Under | Web: http://www.sqldownunder.com/ www.sqldownunder.com From: ozdotnet-boun...@ozdotnet.com mailto:ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com mailto:ozdotnet-boun...@ozdotnet.com ] On Behalf Of David Connors Sent: Wednesday, 11 September 2013 1:47 PM To: ozDotNet Subject: Re: Telstra Cable 3.0 On Wed, Sep 11, 2013 at 1:42 PM, David Connors da...@connors.com mailto:da...@connors.com wrote: On Wed, Sep 11, 2013 at 1:24 PM, GregAtGregLowDotCom g...@greglow.com mailto:g...@greglow.com wrote: Any thoughts on why they’d say it can only be a residential account, not a business account? Yes, it is just market segmentation so they don't cannibalise their EAS, Ethernet Line, etc products. The BigPond product probably has traffic policing on it and so on as it is resi-grade IP transit - but you probably won't care unless isohunt.com http://isohunt.com is your core business. Support on the cable service will probably be pretty shit offshore, not like calling Telstra Internet Direct. BTW; I've tried to convince them to install a DOCSIS service at our offices before with no luck. I just thought though - I wonder if you could order Foxtel business, then just get them to post you out a modem and activate the BigPond IP service over that? The issue I had was that I would have been found out during the on-site installation when they had to pull coax up from the MDF. :) David.
Re: Telstra Cable 3.0
On Wed, Sep 11, 2013 at 12:48 PM, GregAtGregLowDotCom g...@greglow.comwrote: Have any of you changed to using the cable 3.0 product from Telstra? ** [ ... ] **But has anyone made the move? I’d like to hear how you found it. I know a number of people on Telstra's DOCSIS 3.0 product and it does indeed do as it says on the tin. 100mbps, very low latency, and priced keenly. David.
RE: Telstra Cable 3.0
Hi David, Any thoughts on why they’d say it can only be a residential account, not a business account? Regards, Greg Dr Greg Low 1300SQLSQL (1300 775 775) office | +61 419201410 mobile│ +61 3 8676 4913 fax SQL Down Under | Web: http://www.sqldownunder.com/ www.sqldownunder.com From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of David Connors Sent: Wednesday, 11 September 2013 1:19 PM To: ozDotNet Subject: Re: Telstra Cable 3.0 On Wed, Sep 11, 2013 at 12:48 PM, GregAtGregLowDotCom g...@greglow.com mailto:g...@greglow.com wrote: Have any of you changed to using the cable 3.0 product from Telstra? [ ... ] But has anyone made the move? I’d like to hear how you found it. I know a number of people on Telstra's DOCSIS 3.0 product and it does indeed do as it says on the tin. 100mbps, very low latency, and priced keenly. David.
Re: Telstra Cable 3.0
On Wed, Sep 11, 2013 at 1:42 PM, David Connors da...@connors.com wrote: On Wed, Sep 11, 2013 at 1:24 PM, GregAtGregLowDotCom g...@greglow.comwrote: Any thoughts on why they’d say it can only be a residential account, not a business account? Yes, it is just market segmentation so they don't cannibalise their EAS, Ethernet Line, etc products. The BigPond product probably has traffic policing on it and so on as it is resi-grade IP transit - but you probably won't care unless isohunt.com is your core business. Support on the cable service will probably be pretty shit offshore, not like calling Telstra Internet Direct. BTW; I've tried to convince them to install a DOCSIS service at our offices before with no luck. I just thought though - I wonder if you could order Foxtel business, then just get them to post you out a modem and activate the BigPond IP service over that? The issue I had was that I would have been found out during the on-site installation when they had to pull coax up from the MDF. :) David.
RE: Telstra Cable 3.0
I got the suggestion from a few people to speak to the LiveChat people as they are based out of Australia, unlike the phone people, and that they generally seem to have a clue. I spoke to Justin who told me that he’d never seen customers using cable services for business. He thought only ADSL was for business sigh I suspect it might be Optus time, as a number of people seem happy with their DOCSIS 3 system. Regards, Greg Dr Greg Low 1300SQLSQL (1300 775 775) office | +61 419201410 mobile│ +61 3 8676 4913 fax SQL Down Under | Web: http://www.sqldownunder.com/ www.sqldownunder.com From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of David Connors Sent: Wednesday, 11 September 2013 1:47 PM To: ozDotNet Subject: Re: Telstra Cable 3.0 On Wed, Sep 11, 2013 at 1:42 PM, David Connors mailto:da...@connors.com da...@connors.com wrote: On Wed, Sep 11, 2013 at 1:24 PM, GregAtGregLowDotCom mailto:g...@greglow.com g...@greglow.com wrote: Any thoughts on why they’d say it can only be a residential account, not a business account? Yes, it is just market segmentation so they don't cannibalise their EAS, Ethernet Line, etc products. The BigPond product probably has traffic policing on it and so on as it is resi-grade IP transit - but you probably won't care unless http://isohunt.com isohunt.com is your core business. Support on the cable service will probably be pretty shit offshore, not like calling Telstra Internet Direct. BTW; I've tried to convince them to install a DOCSIS service at our offices before with no luck. I just thought though - I wonder if you could order Foxtel business, then just get them to post you out a modem and activate the BigPond IP service over that? The issue I had was that I would have been found out during the on-site installation when they had to pull coax up from the MDF. :) David.
