We switched to a new set of speakers on my desktop and couldn't get anything to
come through--not Jaws or Windows startup sounds or anything. Someone tweaked
some settings last night but has no idea what exactly he did, but they worked
fine. But today I was checking the volume controls to see if everything was as
it was supposed to be as far as up down sliders, etc. One of the
controls--when I attempted to move the slider up--caused the volume to again go
away. Even plugging in our old speakers didn't bring it back, so I think
there's something in sound card settings that's somehow muted but we can't find
it in any of the volume controls. I have an SB Audigy sound card, and the
desktop is an XP Home edition. We don't know where, in some kind of advanced
place or something, that we can go to check everything sound card-related.
Also I know drivers may need updating and am not sure how to check on this.
How would someone go about testing a sound card to see if that's the issue? I
was also told I had to plug speakers into the sound card jacks instead of the
speaker jacks one would normally use. I just don't know, and neither does my
sighted niece, what we can do to get sounds back. I hope someone may have
suggestions.
Thanks. Joanne
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